But as I said before, the best part is the staff!!
The hotel room was quite spacious for European standards. The breakfast spread was generous, and both check-in and check-out were very convenient.
I had a fabulous stay for 4 nights and the location is near shopping mall, underground and Christmas market. The hotel has a good reputation by Hilton and you never have wrong decision
Definitely a good choice staying at Berlin. Will definitely come back if I visit Berlin again
In addition, the breakfast is very good and sausages not every day served
Located in the city centre with U station, S station and bus stops nearby. Very convenient for city tour. The staff are nice and helpful. Breakfast is yummy with lots of variety
Dresden, Schlossstrasse 16, 01067 Drezden, Germaniya 🧭 Map
The pillows were extremely flat, and the towels were basic not that good quality—more like what you’d expect from a 3-star hotel. On top of that, all the towels had a strong Clorox-like smell, which is hard to ignore
This hotel is in a great location with excellent service, and the minibar was a great. A few details kept this from being a 5-star experience
All of the hotel staff we encountered (front desk, breakfast, bar, and room service) were extremely friendly and helpful. The mini-bar was restocked daily
Our room was 425, which had a unique layout as we didn't share walls with any other rooms (except the far wall in the bathroom)
This hotel was fantastic! We reserved a Superior Room with breakfast included and were very pleased with our four-night stay
This made for an extremely quiet stay, which is exactly what we wanted after full days of sightseeing
Munchen, Heimgartenstrasse 14, 81539 Myunhen, Germaniya 🧭 Map
We really liked the breakfast, there was a wide variety of foods, something different every day. The rooms are a little small, but enough for 2 people. The WIFI was surprisingly good
The WiFi and thus the Internet connection are excellent, fast, I could easily work with it
Easy to find, short trip from Hauptbahnhof on U2. Excellent value for money
It was lovely weather while I was there, so I walked the 2. 5 miles into the centre on both days and found a good route that took me beside the river for some of the walk
The location is fantastic! There's so much to do around here, and you'll find a supermarket, breakfast shops, and pharmacies nearby, which is super convenient. It's affordable too, offering great value for money.
Considering the hotel’s price range, the television in the room felt unacceptably outdated. I have stayed in considerably cheaper accommodations that offered far better TVs, so this came as a real surprise
Berlin, Werdauer Weg 3, 10829 Berlin, Germaniya 🧭 Map
The hotel is modern and very beautiful. There are some restaurants in the immediate vicinity but most of them are not great. However, one bakery is superb (at the campus only a minute walk away)
Very friendly staff (the courteous Mr. Unfortunately the coffee which I got as a welcome drink was the worst coffee I had this year (embarassing)
very good hotel,good location and warm service. There Chinese speaking staff so very easy to communicate.
Everything was very nice and clean! The room was exactly like the pictures and I loved using the installed Bluetooth speakers in the bathroom
My room was reasonably spacious and had a great view from the tenth floor. The water pressure is good and the bathroom looks nice and clean. The location right next to Schöneberg station is very convenient
The hotel staff at the reception was really friendly and always happy to help :)
Although the hotel is right next to the MRT station, the soundproofing is excellent! We were even able to switch to a room with a bathtub! For breakfast, there weren't many hot food options, but there was a wide variety of choices overall
A great hotel in excellent location, walkable distance to lots of restaurants, shops and landmarks. The room was nice and clean, bed comfortable. A bit noisy from the train station nearby but nothing earplugs cannot fix
Reception is very helpful and the hotel location is good. We can also get free drinks for being environmentally friendly (no makeup room for one night). Well recommended
The slippers were the best part for me. Our junior suite was amazing; there was so much space. We overlooked a sidewalk, not road
Very nice hotel, good location, walking distance to all museums. Very good terrace bar. Rooms are big and very well maintained.
Excellent staff. Enormous daily breakfast and wonderfully accommodating since I am still learning German. Quiet rooms on 1st floor. I would stay again.
Very pleasant staff! The 1980s building is well-maintained, with a pleasant, welcoming atmosphere! The dark wood trim is beautiful! Good breakfast selection, and the large space makes it a great place!
Highly recommended to everyone! Receptionist are excellent very helpful. Special thanks to receptionist for helping a lot :)
Hotel is old but still maintained quite clean and tidy. With a pool is good for relax Good supplies of toiletries. Good choice for overnight stay along road trip.
Parking was €24,- extra for 2 cars
Location is decent, bit further outside the city than we thought, but the metro is like 2 minutes walking. Other than that the hotel was pretty nice, and rooms looked good
Conveniently located, with ample parking right outside (24 hours a day for just 4 euros), and a large park behind the building. Comfortable rooms and very friendly staff
Very nice city hotel , well located in Dresden
Great personal staff with the skills to host
Everytime again
Hotel since abit old.. but clean & comfort
Breakfast awesome still got Cather noodles for Asia like me.
And what a breakfast it was! Probably the saddest meal I’ve ever had. I don’t eat meat or dairy, and the only alternatives offered were vinegar-marinated fish and an impressive assortment of bread
Great location and extremely convenient. Parking right across the street at a reasonable rate. Clean hotel with a great breakfast selection. Close walking distance to downtown and many scenic places. Recommended.
Great location, excellent service, tasty food, wellness, spa....
The room was okay but needs a modern renovation. No water bottle and no coffee or tea option. That was disappointing.
Stayed in a suite. It was relaxing and peaceful. Room service is great!
Absolutely amazing stay at this hotel. They offer a full breakfast buffet with almost any breakfast food you can think of, spa and sauna all included. The staff is very helpful and friendly
I only stayed for one night as I was on a road trip. The rooms are great and so was the breakfast buffet. There is a large parking lot across the street from the hotel, which was very convenient
Hamburg, Flughafenstr. 1-3, 22335 Gamburg, Germaniya 🧭 Map
The hotel location is great, just a 5-minute walk from the Hamburg Airport departure level. The room was spacious and the bed was comfortable. I was charged an extra 25 euros for early check-in (2 hours prior)
We stayed after a late flight. The bed was perfect for recovery sleep ❤️ The room is spacious and comfortable. I will definitely stay here again when have early or late flight.
I stay regularly at your hotel, and I wanted to take a moment to express my sincere appreciation for the exceptional service I receive every time I visit
The front desk staff accidentally charged me for the room twice, but after Ctrip intervened, the duplicate charge was refunded a few days later
In particular, I must highlight Alex at reception and Filip in purchasing. They have consistently been outstanding
In fact, most—if not all—of your employees provide excellent service, which is truly rare and exceptional
Extended weekend to visit Hamburg Christmas market, food and coktails are great, room spacious and well equiped, excellent bed and location is good to access the various Christmas Markets
The perfect place to unwind in the evenings when you're away from home. A great bar/restaurant with a relaxing vibe and the breakfast is good
We booked this hotel for a few days as we vacationed in hamburg and these are my only critiques:
First, even though the rooms were beautiful and the location of the hotel is 5 mins away from hamburg center, which is perfect, I'm sorry to say that the staff weren't the most helpful when it came to bestowing our luggages into and out of our car
Some areas would benefit from renovation, but overall it still offers the refined standard and comfort expected from Steigenberger. A solid choice for both business and leisure stays
Well-located hotel in the heart of Hamburg with elegant rooms and a classic atmosphere. The service is professional and courteous, and breakfast is of very high quality
It's a little disappointing that the room tech (casting on TV, speakers on bathroom) didn't work - something I would expect a hotel of this calibre to do much better
Frankfurt am Main, Terminal 1, Airport, Hugo-Eckener-Ring 15, 60549 Frankfurt, Germaniya 🧭 Map
Excellent location with very good restaurants downstairs. Rooms are expected clean and standard.
The staff were fantastic, making check-in seamless and offering great hospitality. The room was comfortable, but the highlight was the amazing shower! Furthermore, dinner in the restaurant was excellent
Very good location, just a short 3 mins walk from Terminal 1. Quiet room despite being so near to the airport. Breakfast spread was good too!
There's a connected passage to the airport and train station, so you don't have to go outside. It's really convenient.
Good and clean hotel and is located within Frankfurt airport
⭐⭐⭐⭐⭐
Incredible Stay – Modern, Clean, and Fantastic Service!
I had a wonderful stay at this hotel. The property is very modern and spotless throughout
Bad Kissingen, Menzelstrasse 19, 97688 Bad-Kissingen, Germaniya 🧭 Map
The atmosphere, the food, the view from our balcony, the room, the stuff everything was excellent ! A renewing experience! They even reduced the price of our staying because we didn't make it to dinner!
Lots of amenities in a senior adult hotel. Although the breakfast buffet was good, the overpriced dinner buffet with watery frozen vegetables and few options was a real disappointment
Lovely hotel with great service and beautiful rooms. We arrived early and did not expect to check in, but just wanted to park the car. However the sweet receptionist told us our room was ready and we could check in
Not to mention the buffet was picked over within the hour We walked to town for the remainder of our dinners. Otherwise a very pleasant stay
Very rare that happens nowadays (even if the room probably is ready) so an extra star for that. I think most of the hotel guests were germans and except for the receptionist everybody spoke german to us
Comfortable and clean rooms, wonderful breakfast, staffs are very kind and polite. If I have trip again to Bad Kissingen, this hotel will be my first choise. Thanks for their location and hospitality.
Braunlage, Am Pfaffenstieg 1, 38700 Braunlage, Germaniya 🧭 Map
Staff were helpful and friendly, and there were plenty of amenities like the pool and sauna to enjoy after a day of hiking. Overall, it's a solid choice for a relaxing getaway — not luxurious, but well worth the stay
The buffet offered no healthy options, only the bread was tasty; it took forever to reset the tables, and wiping meant sweeping crumbs onto the floor, one rag for several tables, and no disinfection at all
The staff was unhelpful when we asked. We asked for a table on the terrace to be wiped dry and received the answer: "I'll be right away. " We're still waiting for that today
In a pinch for a night or two
The view of the Wurmberg from the 9th floor was fantastic. With cushions on the chairs, the evenings would have been even more enjoyable
With better ventilation in the bathroom, it might not have smelled so musty. The breakfast service could be improved
In our room, we were informed about the dress code, but no one cared to enforce it
Clean friendly hotel - short walk to the Altstadt - local dining options are good - public transport excellent.
Excellent hotel! Our room was way above our expectations. Very spacious, comfortable beds, mini fridge, tv, hot water heater, coffee and tea packets. The underground parking garage is located directly below the hotel
The room overlooks a green urban area, and is within walking distance of museums, the Rhine River, and Königssee. The location is excellent, and the room is a comfortable size
Very comfortabele rooms, nicely located next to the old Town of Düsseldorf and next to the park. Close to the Rhine river and the art museums. Relatively easy to come by car. Very friendly staff and great breakfast.
The hotel reception staff were very welcoming and friendly; it was a wonderful experience. The breakfast was decent, and the restaurant's dinner was simple yet delicious
Great location and kiosk and bakery nearby. Breakfast was very expensive so we went to the bakery around the corner and had a delicious breakfast there.
I stayed here while I was working in the exhibition centre opposite the hotel. The rooms were really clean the service was excellent and the breakfast was absolutely outstanding. I would definitely stay here again.
Everything in the hotel was excellent i will come back again.
except the air-conditioning was poor.
very near to the exhibition hall. good transportation location and near the airport.
Very good, clean and pleasant place to stay. The breakfast buffe is amaizing, also thanks to profesionality of the restaurant manager Mrs. Tocu!
Amazed me. All looks good and I like it so much!🤩
Nearby restaurants are mediocre at best. Customer service could be improved. McDonald's staff down the street could.tech these folks some lessons
Super great location and good service . We Will come back
Very nice and concentric hotel very polite stuff and good views. Hotel is renews with very modern furniture
Rooms were nicely sized but water pooled in the bathroom floor. We also couldn’t figure out chromecast as the tv did not give the QR code but other than that it was a good stay
In the room above us were children running around and screaming which made the experience less enjoyable but this is not something the hotel can be held responsible for and is lack of supervision by the parents
Location is just opposite the train station but the position of hotel is rather awkward. Surrounding can be rowdy due to crowd around the hotel. Not suitable for those who prefer quieter environment
Located right in front of the station, with a BvB shop very close by. The room had an electric kettle, was clean, and comfortable to stay in. The front desk staff were also very kind.
Perfect location within a couple of minutes of the railway station. Our room was clean, modern, had everything we needed and was a great base for visiting Dusseldorf
The room was quite clean, and it had all the basic amenities, with plenty of hot water. The bed was comfortable, and it was quiet at night with no noise
The location is good, making it convenient for shopping and public transport. The front desk staff were very friendly, and overall, I had a pleasant stay
I love this hotel, it isn’t my first stay and every time I go to the city I try to stay here
Nice hotel and near the Station. I love the Service and thank you
Price quality was spot on!! Everything according to expectations with friendly personell to greet us and show the way. We bought additional breakfast, €17. Everything was good, only wish they would do request orders
Koln, Marzellenstrasse 13-17, 50668 Keln, Germaniya 🧭 Map
The hotel facilities are excellent, especially the bed – it was incredibly comfortable to sleep on. Waking up to the sound of the Cologne Cathedral bells right outside the window was truly wonderful
Had a great experience with my stay. The room was large and clean and the service was excellent! The location is superb and just a 5mins walk to the main attraction- Church. Lots of eating options around the hotel too!
The room was spacious with a view of Cologne Cathedral. It was clean and the soundproofing was excellent. Overall, there were no downsides.
Opted for Hilton for a business trip, and as always, it was great. The room wasn't huge, but it was clean and tidy
The hotel's location is excellent, just a 3-minute walk from the train station, making it super convenient for getting around. I highly recommend this hotel
+ Extremely convenient location, comfortable bed, prompt check in/out, helpful staffs and great breakfast.
- I didn’t see any bell services while checking in and out.
Nearby parking buildings cost around 30€/night
Excellent value for money . The staff were friendly and helpful, breakfast super and room very clean . Just be aware of the red light district two minutes away if you turn right out of the hotel.
Good breakfast! As we arrived late and had to go next day morning, no experience about the location of this hotel. But it said it near old town area, could be a nice hotel next time travel for holiday!
Fantastic location and a very clean, comfortable stay. The heated bathroom floor was a nice touch and breakfast was good. Would happily stay again!
Good location in Nuremberg and easy access to near tourist spot.
Not a far walk from old town. Only catch is that if you turn right out of the entrance, it puts you in the red light district! Lol. Turn left and it’s all good
Very good for the price, especially accounting for it being within the city walls. Staff are friendly and prompt