Radisson Blu Hotel, Frankfurt in Frankfurt am Main
✅ Rooms are generally clean and comfortable with good soundproofing and equipped with coffee machines and fridges. ✅ The top-floor wellness area includes an indoor pool, sauna, and fitness center offering city views. ✅ Breakfast buffet offers a rich variety of international and local options, including a noted omelette station. ✅ Staff members such as Sara, Esta, Denis, Vita, and Lorena are frequently praised for friendly and helpful service. ✅ Free parking is available, though some guests found it expensive (30€+ for 25 hours). ❌ Several guests reported issues with cleanliness, including musty smells, dirty bathrooms, and stained linens. ❌ Air conditioning in some rooms was ineffective or non-functional, causing discomfort during warm periods. ❌ The wellness area’s pool is small and cold, and the sauna has been closed for renovations. ❌ Customer service inconsistencies were noted, especially regarding invoice handling and front desk responsiveness. ❌ Some guests found the hotel location a bit far from public transport and downtown, requiring additional travel arrangements.
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Description
Radisson Blu Hotel, Frankfurt is a modern 4-star property built in 2005 and renovated in 2015, offering a wide selection of over 150 room types, from Economy to Presidential Suites. Guests can expect clean, soundproof rooms equipped with amenities such as coffee machines, fridges, kettles, and hair dryers. The hotel features a top-floor wellness area with an indoor pool, sauna, and fitness center, although recent reviews mention the pool is small and cold, and the sauna has been closed for upgrades. Dining options include a restaurant serving buffet-style breakfast with international and local dishes. Service scores are generally high, with staff frequently praised for professionalism and helpfulness, though some guests noted inattentive moments. Free parking is available, and pets are not allowed, but service animals are welcome. Business travelers will find meeting and banquet facilities and a business center onsite. The hotel’s combination of amenities and city views aims to accommodate both leisure and corporate guests.
Location
The hotel is located at Franklinstr. 65 in Frankfurt am Main, Germany. It is approximately 8 kilometers from Frankfurt International Airport (FRA), making airport transfers relatively convenient. The property sits near the business district and trade fair grounds, which is a key advantage for business travelers. Two restaurants are situated within 250 meters, providing dining options within easy walking distance. Public transportation is not immediately adjacent, as the hotel is in a quieter neighborhood, so guests may rely on taxis or bikes for downtown access. The location balances proximity to central business hubs with a more peaceful surrounding.
Tips
- If you prefer a room with a good view, verify the room number and type beforehand, as some guests with panoramic view bookings reported underwhelming views.
- Bring your own toiletries and slippers, as some reviews suggest these are not always well stocked.
- For business travelers, confirm invoice and billing arrangements in advance to avoid delays or issues.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Continental, Full English/Irish, Gluten-free, Italian, Vegan, Vegetarian Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard, JSB, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Free Wi-Fi
- Internet
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Polish
- Tour assistance
- Sun Deck
- Parking
- Free parking nearby
- Garage
- Swimming pool
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Sauna
- Pets Not Allowed
Video: Radisson Blu Hotel Frankfurt | Frankfurt am Main, Germany | Hotel Review🏠
Map
Reviews
The room was lovely and clean as you would expect with a comfy bed and pillows, but there was a door to the adjoining room (locked) and the guests next door were smoking - the smell filtered through and was very unpleasant; not really the hotels fault but disappointing given that it's a non smoking hotel! Otherwise room was to standard with coffee machine, fridge, kettle, hair dryer.
Our second disappointment was the wellness area. We had booked the Radisson to enjoy the pool and sauna. The sauna was closed due to upgrades and the pool was freezing; probably warm enough to swim in but at less than 10m not large enough for proper swimming and definitely too cold for lounging/enjoying. Overall not quite the stay we expected.
The highlight is the Sky Lounge and the wellness area with an indoor pool, sauna, and fitness center on the top floor perfect for relaxing after a day of meetings or sightseeing. Breakfast is generous, with a wide variety of international and local options. Service is generally professional and efficient.
The room had a very unpleasant smell , and it could use some improvements + higher cleaning standards. Desk chair was ripped , shower was dirty and ceiling had pieces breaking from it. I do not recommend it for the price
Only positive was the good breakfast and parking is comfortable but expensive (30€+ for 25 hours)
During my most recent stay, I was extremely disappointed with the overall experience. The service provided by the staff was inattentive and, at times, unfriendly — a stark contrast to the warm and professional treatment I had come to expect over the years. It felt as though customer care had taken a backseat.
Additionally, the cleanliness of the rooms left much to be desired. Musty smell and a poorly cleaned bathroom made for an uncomfortable stay. This is simply unacceptable, especially from a hotel brand that claims high standards.
The breakfast, once a highlight of my visits, has noticeably declined in quality. The selection was limited, several items were not replenished in time, and the staff seemed overwhelmed and disorganized.
It’s truly disappointing to see such a decline in what was once a reliable and pleasant hotel. Regrettably, this was my last stay here.
This year, we really appreciated the presence of reception staff at check-in, unlike last year when everything was done via self check-in. Bringing back that human touch is a great improvement. A special mention to the Afghan receptionist (unfortunately we didn’t get his name) — he was genuinely kind and welcoming.
The hotel is well located. However, the pool area could use some refreshing: the windows need cleaning and the loungers could be better arranged.
I also paid extra for a panoramic view, but from room 1229, the view was underwhelming. Strangely, my friend who stayed two floors above me with a regular room had a better view than I did.
It’s also a shame that the minibar was completely empty.
The TV in my room wasn’t working, but it didn’t bother me too much.
Breakfast was good, but we missed the smoked salmon or any other meat-free alternatives that were available last year.
One last point — I was quite shocked by the condition of the duvet in my room.
Overall, a solid stay with some room for improvement.
I made this mistake last month (09/2024) and paid the price...
I will start by saying the issues were not directly related to the stay itself even though there was an issue with the power supply at that time which meant breakfast and other facilities were limited, as I understand that unexpected problems can occur.
What I don't understand is the following:
1. Being promised an invoice receipt for my stay via email but never actually sending it.
2. Realizing it was never sent as I preparing my monthly expenses and attempting to call the hotel and never getting through even after repeated attempts for over an hour.
3. Finally getting through to the option for new reservations (of course that one is answered promptly) but being told they cannot assist
4. Sending an email hoping to have better luck and eventually getting a response that the receipt was going to be sent to my email address.
5. Realizing the promised invoice never arrived by the next day so I ended up in the same cycle of calling and emailing repeatedly with no response...we're talking hours from my time wasted.
6. Finally getting the invoice sent accompanied by a curt and unapologetic email "if you're not getting the invoice please check your spam"
This dreadful level of customer experience is completely unacceptable in 2024...I cannot even imagine needing to deal with this hotel on a more serious or urgent topic.
I will be avoiding Radisson Blu hotels in the future for Business travel and will be advocating the same with my colleagues.
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Frequently asked questions about Radisson Blu Hotel, Frankfurt
Are pets allowed at Radisson Blu Hotel, Frankfurt?
Pets are not allowed, but service animals are permitted.
Does the hotel have a swimming pool and sauna?
Yes, the hotel has a wellness area on the top floor with an indoor pool and sauna, though the sauna has been closed recently for upgrades.
What types of rooms can I book at this hotel?
The hotel offers a wide range of room types including Economy rooms, Standard rooms, Superior rooms, Deluxe rooms, Business rooms, Suites, and more.
Is parking available at the hotel and is it free?
Free parking is available onsite, but some guests mentioned parking costs 30€+ for 25 hours, so check with the hotel.
How far is the hotel from Frankfurt International Airport?
The hotel is approximately 8 kilometers from Frankfurt International Airport (FRA).









































































































