Apollo in Frankfurt am Main

A real shithole and the guy behind the counter just gave me the middle finger. I can only advise against this place, there is no other way to describe it. I just feel like throwing up. Such bad treatment in 20 years of hotels, I would close this disgrace.

The room has no other advantages except that it is close to the train station.
The room faces the road, and the trams are clanging all night, so it is impossible to fall asleep.
There are homeless people, refugees, and ** downstairs.
I was woken up by the sound of "hmmmm" and "ahhh" in the room at 2 a.m.
The breakfast is very poor, except for milk, eggs and bread, there are almost no other choices

Discriminatory treatment towards Latin americans, the manager does not speak properly or fluently the English language, although he insisted he will speak in that language, poorly handled, a previous guest left their waste and not cleaned the room, I asked to change the towels and the sheets and never performed, in addition to a price that is not commensurate with the service is lousy, the breakfast they offer.

This hotel cheats its customers.

We came with a baby and were put into a smokers room.
As we clarified that this is not acceptable, we were offered, after lengthy discussions, and aggressions by the hotel stuff ("you have entered the room, so you have to pay", claiming that we had been 20 minutes up there, though we came down immediately again, and so on), to get our money back. I had to catch the credit card of my wife, which the reception knew, and when I returned, nobody was there anymore, again the reception knewing that we have to leave early the next morning. Later phone calls revealed that they did not even think about undoing the transaction.

We have already initiated legal consequences. Please be aware of this hotel and expect nothing but the worst.

First night good after nasty administration worker