Where to stay in Koln

Facilities: Very good Hygiene: Reasonably clean Environment: Quite good Service: Not bad

The location is great, but the cleanliness of our room was a little disappointing.

the location of the hotel was great as it was so close to the christmas markets and city centre and train statio. the staff were very friendly and helpful and tried to provide us with whatever we needed. however, sometimes the cleanliness of the rooms were not as consistent, but this is not a big issue since we could call them up to rectify and they were willing to do so.

Staff were very helpful and professional. Great location in Old Town. The rooms are alright but could use more electrical outlets, there were only two. Also, the push button shower takes a good 5 minutes to warm the water. Seriously not kidding about the last part. Outside rooms have good views as well.

Good location and charming building. Checkin was slow and when I got to my room om 6nd floor the door key did not work. Down to reception again and expected quick help but had to wait more than 15 min, terrible. Elevators slow and busy, only 2 of 3 working. Room was ok but outdated. Pool was good and 27 temp. Piano bar was very good and the service was excellent.

Perfect hotel, but it’s only one minus that there is not 24 hours room service.

I stayed at the Radisson Blu Hotel Cologne during a business trip and had a great experience. The rooms are spacious and very comfortable, perfect for relaxing. The breakfast was outstanding, with a rich and varied selection. The main drawbacks were the location, a bit far from the city center, which was less convenient for quick outings, and the €20 daily parking fee, which felt high. Overall, it...

Stayed here for 10 days during Gamescom and had a fantastic experience! The staff went above and beyond—keeping our room spotless, learning our team’s food and drink preferences, and even offering a special Gamescom menu which was a nice touch. The location couldn’t be better, right across the street from the convention center, which saved us from early mornings and long commutes. At first, I was...

I got there for attending a fair. Got an upgrade to my room and really enjoyed the quiet and relaxing flair of the Radisson. I will return. Only downsides: No quiet workspaces available after checkout, so I had to work from the Design Offices until my train left for home. And some machines in the Gym were broken. The gym was my main reason for selecting this hotel over the others. That’s why I reduced...

Beautiful hotel with kind and polite staff. Enjoyed an evening meal and drinks in a modern restaurant. Busy but plentiful breakfast. Comfortable modern bedrooms and facilities meant a very comfortable nights stay. Would highly recommend.

Location is perfect- right next to the Lanxess, and not too far from Cologne airport. The rooms are spacious, spotless and modern. The lobby is comfortable and an easy place to relax before or after the day. I have to say a massive thank you to the reception staff and housekeeping staff. The reception staff are helpful and friendly and have made us feel well accommodated. The housekeeping staff are...

The room facilities and cleanliness were perfect. The hotel staff were all kind and helpful. I had a very comfortable stay. I would like to stay here again in future. Thanks!

1. I booked a two-night stay and asked for an extra key card since my camera was charging in the room. However, the key card they gave me was only valid for one day, so I had to go back to the front desk to get it reactivated. What I found odd was that the receptionist asked for my ID, which I didn't have on me (my passport). Even though I could tell her my room number and my name, she wouldn't accept...

Hotel was about 5mins walk from the Cologne Hbf. Cleanliness wise average, found some long hairs that didn't belong to us on towels and bedsheets. Service wise can be improved, tried dialling to the Reception but line keep didn't get through so we have to head down to the Reception to request for some amenities that we required. Complimentary water was also not refilled. Requested for teaspoons...

The tissue box wasn't refilled even after I told the staff and the front desk. There was a strong dusty smell when the elevator doors opened. The water from the kettle and the complimentary bottled water both tasted awful. The drinking water at breakfast was fine, though. If they're going to provide free water, it should at least be drinkable. It felt like the water needed filtering before use, it...

Location is the best for this hotel. However the breakfast day by day is same. No change at all. The facility is minimum for this hotel. Need time for receptionist queuing.

The size of room and cleanliness is good and expected for a 5 star Marriot hotel. But very poor service staff and i can see very limited staff. The first receptionist i talk to was not so courteous or warm as we came early and decided to drop of our bags and go out till check in. The way she was communicating with us was with not so warm or good attitude. So we didn't say anything as she asked us to...

My girlfriend and I had a wonderful day here. The hotel provides good breakfast and service. We were impressed by the professionalism of the Thai staff at the reception. This is the best choice on our trip.👍

We were truly touched when the staff at the Club Lounge on the 6th floor prepared a Cologne Cathedral-shaped cookie to celebrate my wife’s birthday. In addition, Kira kindly wished her a happy birthday in Korean and took such thoughtful care of us, which made our experience even more special. Thanks to this kindness, the final day of our very first trip to Europe became the happiest and most memorable...

Good service, nice location, sufficiently adequate facilities

As a Globalist, I was upgraded to a suite overlooking the Rhine — every evening I would sit by the window and watch the bridge glowing under the sunset. Those moments alone were worth the stay. Breakfast was exceptional, both in quality and variety, easily among the best I’ve had in Europe. The staff were genuinely warm and attentive, creating a sense of welcome that felt effortless. The complimentary...

Awesome stay! If you have the points, definitely choose the Club Floor. It's only 3,000 more points per night but an excellent value. We got a room facing the cathedral, etc. it was spectacular. The staff were top notch.

The level of cleanliness of the room did not meet my expectations. There were a number of long hairs on the floor of the bathroom which had clearly not been cleaned properly The reception were apologetic and I was moved to another room - the bathroom also had some hairs. Cologne is a beautiful city and the hotel is well located, however it was overpriced for the standard unfortunately. I wish I...

We were pleasantly surprised by the Hyatt Regency Cologne Hotel’s convenient location and comfortable rooms, and the staff was very accommodating… The hotel exceeded our expectations. The rooms were clean, stylish, and comfortable, the bed was incredibly comfortable and the staff were exceptionally friendly, helpful, attentive, and we enjoyed the peaceful atmosphere… The hotel's amenities were also...

Had a great experience with my stay. The room was large and clean and the service was excellent! The location is superb and just a 5mins walk to the main attraction- Church. Lots of eating options around the hotel too!

+ Extremely convenient location, comfortable bed, prompt check in/out, helpful staffs and great breakfast. - I didn’t see any bell services while checking in and out. Nearby parking buildings cost around 30€/night

Cleanliness, comfort, friendly/helpful staff, good location Close to many attractions and car rental

A lovely place. There was a Xmas decoration long before the festival.

It was a lovely stay. Location was great near to the Cathedral. Brilliant breakfast and the staffs were really helpful.

🇩🇪 The Hilton Cologne is a highly regarded hotel, praised by guests for its excellent central location, comfortable accommodations, and professional service. However, the most frequent point of criticism noted by guests is a specific maintenance issue: the water heater takes a long time to deliver hot water, which can be an inconvenience during a stay. Despite this drawback, the hotel remains a popular...

To arena, perfect to stay! Also to the city center, easily to get there by tram. Staffs are all nice and helpful.

It is on the west side of the exhibition center, and it takes about 10 minutes to walk to the north entrance. There is shampoo, but no conditioner. There is hand sanitizer and body lotion, but no soap. There is a kettle. The weather is super dry. The same temperature is about 10 degrees higher than that in coastal cities in China.

Very good, a visiting customer from China, hope to stay again next time!

The room I booked for the exhibition is across the street from the exhibition hall, which is very convenient. The restaurant and bar inside are good value for money, and there is also a sauna. The only thing is that the hotel's underground parking lot is too expensive at 32 euros a day. Others are ok.

The hotel is very close to the Cologne Exhibition Hall, and it only takes a few minutes to walk there. The receptionist is very friendly. The room is clean and sanitary, and there is plenty of hot water. Disadvantages: Breakfast is a bit expensive at 28 euros; the quilt is too thin and too short (but not cold). Summary: I will choose this place again when I attend the Cologne Exhibition next time.

The hotel was very well located near the stadium. The facilities were also very nice. We had a room that even had a dressing area. 

Upscale luxury Hotel with view on the Köln Dom with an excellent breakfast with bubbles service monday to sunday!  The entire hotel is very professional and in discretion adjusted to all inquiries, expectable for a a Steigenberger Hotel! Totally recommended And many special thanks for the pleasant stay on cologne! Best regards  Aaron Noorzai

Steigenberger Köln is an average business hotel. Disappointing. We expected more from the Steigenberger brand. Very noisy. A pity that there is no welness.

Great value for money. The hotel and room were very good. The bed was huge and very comfortable.

A decent hotel with a nice location. The gym has only two treadmills, one of which was broken. WiFi was so bad, that I was unable to use it for a voice conference call. On the other side, the room was quite big, the bed was comfortable and the breakfast was just great.

Great location, walking distance to all the great restaurants and shops in the city centre. Main lobby area was very nice and so were the rooms. The only minor issue in the room was that the bathroom door was in pretty rough condition on the inside due to water splashing from the shower. Wifi was pretty poor and we both ended up using mobile data the whole time we stayed at the hotel. Breakfast was...

Our stay at Steigenberger Hotel Cologne was completely unacceptable. The air conditioning in our room was freezing and malfunctioning, despite numerous requests to reception. Staff gave us conflicting information, empty promises, and failed to coordinate or resolve the issue. This constitutes a clear breach of the services promised at booking. Under consumer rights and hotel service regulations, we...

love pullman cologne! it’s a distance away from the train station but!! the service was great. our first room had leaking toilet and it was pretty noisy as the water wouldn’t stop flowing and they changed our room promptly. the drinks in the minibar were all free?! yes please!! the room is clean and service was great. will be back if i’m in the area.

Very nice hôtel  and service top

Easy to find. Car park can get discounted from hotel

You would expect more from a trusted international brand like Pullman and as an Accor member, unfortunately the service was truly disappointing! Chose the brand despite the location being some distance away from Hbf. The hotel check-in reception spoilt our experience - cut us off extremely rudely when we tried to check in and said she can only deal with check outs at that time. There were no queue...

Super nice. We got a great view and the service was impeccable

It's about a 12 minute walk to the Cologne cathedral. The hotel is on the upscale side, has great amenities. A Nespresso machine w pods in the room and a few included minibar items. There are also qtips etc. The soap and shampoo smell very nice. The room is very spacious. I would just get rid of the office chairs without wheels. They also have a very uncomfortable design where the seat is tilted forward...

Very nice hotel, breakfast was too busy during Christmas market.

The Dorint hotel is in a very central location with wonderful views of the cathedral. The staff were very professional (from pre-trip communication to check-in and check-out) and super friendly. The hotel is huge and has lifts to all floors. The room was large with ample furniture (larger bed than usual, built-in suitcase stand, full desk, armchair) and the decor a palimpsest of older furniture zhuzhed...

Next time I’ll choose the room near by the lift:(

Friendly staff, good location, clean and tidy. Probably will be there again.

Super quiet, room is pretty cozy, shower control is kinda hard to use, 15mins wall to the station.

Great location and staff welcoming - rooms and bathroom spacious and modern, only minor complaints were pillows too soft (unless you like them that way) and TV lacked modern functions like Netflix etc for the night time to wind down. Otherwise highly recommended - I visit yearly and will continue to do so.

This hotel offers an exceptional stay. The room was spotless with modern amenities, and the bed was incredibly comfortable. Staff were friendly and attentive, going above and beyond to ensure a pleasant experience. The breakfast buffet was varied and delicious. Highly recommended for both business and leisure travelers.

Nice hotel. Very friendly workers. Nice breakfast and ideal rooms for a weekend.

We really liked our hotel. It was easy to get to. However, on the first day, we had some difficulty with the heating. It was also strange that no slippers were provided.

Great staff, great service and great hotel. Highly recommended. Will book again when return.

Great location right by the tram station and just a 15 minute walk from centre of Koln

Strategic location next to subway station. Clean and spacious room for 2 pax. Walkable distance to Cologne Cathedral and attractions in Cologne. Recommend for first time traveller.

Location is perfect for traveling on the train, the room was clean and nice. If you want any disposable items, you need to ask for them on the reception, also extra 50 euros for a deposit from credit card. At night the doors are closed and the front desks are empty, so you need to use your card to enter the building. Feels a little bit overpriced for such room, but in general it’s not bad

Pros- early check in for Marriot Bonvoy member. Lobby is spacious. Water and apples are available at check in counter for the guests. Cons: given one disability room out of the two rooms we booked. simple, big but empty and not so luxurious. Probably it was the only room available at our early check in. So no complaints.  The biggest scare was the fire alarm at 12am+. All guests were evacuated. We...

It’s old hotel renoved it’s clin and nice service good only the problem not have mini bar at Rome

10 mins walk from the cologne main station. Nice breakfast and comfortable. They have a gym but a small on

Decent hotel near train station. However it is not close to the city centre and is a 10-15 minutes walk from train station. Supermarket is next to location and convenient. Typical 4 star hotel amenities.

We recently stayed at this hotel and had a very enjoyable experience. The location is excellent — close to everything and very convenient for exploring Cologne. Our room was clean, comfortable, and well prepared. The staff were helpful and provided alternative pillows when we requested them, which made our stay even more comfortable. The hotel itself is well maintained and pleasant throughout. Breakfast...

Very enjoyable stay. I came with three kids and they had plenty of space to play in the bench corner. Right next to the reception is the children's play corner, which was good to kill time while waiting in the lobby. The hotel is close to the Schokoladenmuseum which is just walking distance from the hotel. The kids love it.

Everything’s fine except the location and access to public transport

My wife and I stayed in Cologne for one night and were lucky to meet Simge at the reception. She was very friendly and helpful, even drawing us a small route on the city map so we could discover all the hidden treasures :) Thank you, Simge — hope our paths cross again someday!

The location is close to the riverside, 800 meters from the Lindt Chocolate Museum and 2 km from the city center. The family room is quite spacious and includes a bathtub. Amenities such as toothbrushes and shower caps are only available at the reception. Drinking water is available in the lobby, but guests need to bring their own bottles or purchase one at the reception. For a hotel of Novotel's standard...

The hotel was very clean and hygienic. And the reception was very friendly and the service was also excellent. I would highly recommend booking this hotel.

The rooms were clean, spacious, and well-maintained, offering a comfortable stay. However, for a 4-star hotel, a few additional amenities would have been appreciated to enhance the overall experience. The breakfast was a good, with a wide variety of options to choose from. One drawback is the location, it’s a bit far from the city center, which might be inconvenient for some travelers.

Very near from airport and central station Thanks for the welcome drinks

Great breakfast, awesome and friendly staff. Room was spacious and very nicely decorated. Dennis was an extremely kind host.

Very good hotel. New equipment. Very cozy. Good self woking area at 8th floor.

Moxy Hotel is always a great choice when working at the airport. Good service and comfortable.

My to go place for early flight departures from Cologne airport. Has everything that you expect when staying at a Moxy. Nice rooftop terrace with bar and restaurant and view over the airport. Just 5 minutes walking from Terminal 1.

Love this Hotel always assured a cold beer and a good dinner. Rooms are large and comfortable. 5mins walk to Terminal and all train and bus connections

The room was nice and spacious. We went here in the winter and the heater worked well and it stayed pretty warm. It had everything we needed here and you can request things and services through there website (for free). The hotel also had a sauna and fitness to use for free. We only used the sauna and it was really relaxing. The only downside was that the location wasn’t that optimal for the places...

I stayed at NH Collection Köln Mediapark for two nights. Reception and the general hotel operation were good, but the room and housekeeping were unacceptable. The bathroom radiator/heater did not work. There were used water bottles and trash left in the room, and they were not removed. Slippers were not placed in the room at all; they only provided them after I specifically asked. The towels were old...

Would recommend this hotel the rooms were nice the only downside they were warm and even with the AC on low every night was not able to cool the room down, The staff were amazing so helpful, there is not too much to do on the media park, a walk in to the center is about 20 minutes the tram is Christophstr./Mediapark and this about 5 min away, Hansaring train station just under 10. with been out of...

Everything was great. The location was not the best tbh but it was ok, about 10 min walk to the nearest U bahn. The amenities was a bit limited but fine.

Good location and good price for the experience

Already again the second stay during this year for us and I still can recommend the hotel. Professional staff during check in at the the reception and nice clean room during our stay. 👍

Nice hotel in Köln, clean and with comfortable beds. Rooms are in good conditions. 1km to the Dom, Nice walk by the Rhine

An incredible hotel. Parking available above ground and in a parking garage. Very safe and secure area. Walking distance to the sckholade museum (5mins) and the centre (15mins). The staff were incredible, so helpful to my partner who's in wheelchair. Lift available at a different entrance as the main entrance has steps. The rooms were great, amenities were great and the view was awesome. Also loved...

Stayed at this hotel many times and the team have been brilliant every time. Shahrzad was a faultless host providing great service and wonderful recommendations throughout the stay. The rooms are well designed with beautiful artwork, the breakfast choice is ace, and the rooftop views are calming after sundown. With the chocolate museum next door and the old town a small walk away, this hotel is a brilliant...

A good location to stay at to be able to access most central destinations with public transport. Clean rooms and nice sound proofing. I have already stayed at this hotel twice and it is my go to when coming to Cologne. The staff was helpful in facilitating a room change.

We booked this hotel for our long weekend stay in Cologne, and it was a good destination. Less than 15 walking mins away from the old town, situated right at the river and with lots of dining options around, it offered everything we needed. The room was very spacious, with sort of a balcony just above the canal, with comfy beds.

I had 2 days in a conference at the hotel and also spend those 2 days there. My room had a nice view to the river and was also very comfortable/big. Everyone was super nice and the food was delightful. There is also a terrace with an amazing view. The hotel is also close to the main station and the Cathedral.

It was a great experience. Stayed there 6 days. Everybody in the hotel was helpful, and they found immediate solutions to some problems. Recommend everybody visiting Köln.

Perfect location, max 15min walk for most things. Sadly no smart TV to cast Netflix to. Breakfast on the slightly expensive side.

Booked a twin room. The location is excellent, very close to the train station and within walking distance. Highly recommend staying here. The room itself is a bit small, and the shower is combined with the bathtub.

My stay here was fantastic! The hotel's location is excellent, with convenient transportation access. The front desk staff were warm and efficient, making check-in very quick. The room was clean and tidy, the bedding was comfortable, and the soundproofing was good, ensuring a peaceful night's sleep. The breakfast offered a wide variety and tasted great. It's excellent value for money, and I'll definitely...

Location is great — very close to the chocolate factory and about a 25-minute walk to major attractions like the church and the famous Café Reichard.

Booked this for a friend, he loved it. Very near to the innenstadt and excellent room. Overall highly recommended.

We had a great stay at 25hours The Circle, a hotel that blends style, comfort, and personality — occasionally with a little more personality than strictly necessary. Service & Atmosphere The staff were warm, efficient, and genuinely helpful. The relaxed, friendly attitude made the stay easy from start to finish. Breakfast The breakfast was excellent — generous, fresh, and above the usual hotel standard...

Very nice hotel. The rooms are quiet and nicely decorated in an original way. Access to the sauna is included in the price so one can relax in the evening. The restaurant on 8th floor provides tasty and original food and features a decent wine list. The staff is very welcoming and helpful.

Really enjoyed the co-working space here! The atmosphere is cozy and well-designed, and the team is always friendly and ready to help. It might not be the perfect setup for everyone in terms of comfort, but the staff truly go above and beyond to make it a great experience. The fact that the co-working area is free is a huge bonus. I was so happy with my time here that when my family visited Cologne...

Perfect hotel for me and the other half to use as a base to explore Kolne. It's located a few minutes walk south of the Belgian Quarter which has plenty of cafes and bars. 5 minutes to the west there is a decent shopping district with plenty of bars and restaurants to suit all tastes. If you like Asian food you're well catered for. The hotel itself is modern welcoming and well set out with a quirky...

It's too hip for me personally. Lots of cool features, but a few basics are missing, like a suitcase rack, an enclosed shower area, and better lighting for the mirror on the sink.

The hotel room was great, had a good layout. Their shampoo and body gel had a great smell. The hotel has a sense of design.

Had a wonderful stay at Best Western Plus Hotel. Service is excellent and amenities are 5 star. Bathrobes, towels, slippers, and toiletries are all excellent qualities. Small refrigerator is full of sparkling water bottles, soft drinks and chocolates and all free to consume. Plus Coffee machine with 4 or 5 types of coffee flavors complete with milk or creamer, and also different tea sachets, and chips...

1. The location is a bit far from the city center, which may not be ideal if you plan to explore the downtown area frequently. 2. Check-in is only available after 3:00 PM, which felt a bit inconvenient. 3. The service was just average — staff were not particularly warm or welcoming.

The hotel is clean and tidy, Best Western uniform standard

Probably last time i'll go to this hotel. You can park your car on site for.... 24€.... I took the car and parked on the street for 5€. Sauna only open from 17h to 22h....and you need to pay for it 9.50€... All these things were not mentioned. There is like a self checkin, which is fast but nothing personal. Check out is on a computer that works half, so a staff member needs to stay next to that computer...

I was passing through Cologne and it was on the way and the location is perfect!

This hotel is very new and well-equipped. It is a very cost-effective hotel in Europe. The transportation is convenient overall, but if you use public transportation, you should be careful when you come back at night. You will pass a very dark park. The nearest supermarket is 14 minutes away on foot. If you need anything, you can buy it when you pass by the supermarket and bring it back to the hotel...

I have booked two nights. The first evening I called many times but they did not answer. The receptionist's behavior was very harsh. I don't like it.

Excellent. Clean and enough parking spaces (15 euro). Free swimming pool and bathtub in the room are also a big plus for my kid. 2 Large supermarkets across the street. Will come again.

The environment is pretty good.

I would say if you are travelling by public transport, dont choose this hotel, far away. While the distance not close to city (40minutes to the Cologne Church), the price also did not factor in, but quite expensive. The bed size is small, room is hot. You need to get everything kit from reception one by one, but they also out of stock for some eg. Dental kit. I dont expect I paid more than 200 Eur...

Struggled to get through to the hotel as the phone number on the app used to make booking was in correct. The hotel is easy to find and transport links from the airport I give a 10/10 plus connection to the city was super easy. Upon arrival, the service desk staff were pleasant and apologised. Finally checked in and the room was clean and well done. However, my room was facing the major road and extremely...

Excellent hotel quality and very friendly service. Any issues were promptly resolved by hotel. Highly recommended. BF was excellent and so were the swim pool and sauna.

Overall it's alright, except the quilt wasn't very clean, with some hair left by the previous guest, and the quilt cover was of poor quality. Otherwise it's pretty good.

Beautiful and stylish hotel with very nice staff. We'd love to come back. :)

It was a fantastic stay. Very clean. Early check-in was possible, well before the advertised time. The service staff was very friendly and helpful.

Nice Hotel, nice bar and very Clean,everything was perfect.

I don't think I ever had such mixed feelings about a hotel I've stayed in. It is nice on the outside, it is well placed, the inner yard is quiet, it's got parking, it's clean... but it misses some essential things that would make it a very good hotel, especially when traveling for work. They have an own concept called "lean luxury", two completely opposite words meaning in real life that: the walls...

Room was spotless and had decent amenities. Would much rather have had a TV I could connect to my own Netflix etc. than a pointless Marshall speaker. The Galley idea is great, but please provide proper tea... those of us from non-American English speaking countries drink English Breakfast Tea. Love the free cocktails in lieu of having the room serviced, great initiative and the cocktails were absolutely...