Dorint Hotel am Heumarkt Köln in Koln
✅ Central location with wonderful views of the cathedral from some rooms and lifts ✅ Spacious, clean rooms with good furniture including desks, armchairs, kettles, and fridges ✅ Friendly and professional staff praised repeatedly for excellent service ✅ Quiet rooms with soundproofing and blackout curtains despite city center position ✅ Hearty and varied breakfast buffet highly recommended by many guests ❌ Some guests found pillows too soft and thin for their liking ❌ Complaints about room temperature being too warm even at the lowest AC setting ❌ Additional charges for parking (€36 per night) and wellness facilities (€18 per night) considered expensive by some ❌ Occasional service issues such as delayed replenishment of supplies and problems with reception communication ❌ One review described cleanliness problems including dust and unpleasant washroom odors
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Description
Dorint Hotel am Heumarkt Köln is a five-star hotel constructed in 2003, offering spacious and well-equipped rooms including Superior Double rooms, 1 Bedroom Double Suites, and Deluxe Double Suites. Guests appreciate the hotel's clean and modern interiors with amenities like air conditioning, soundproof rooms, and blackout curtains ensuring a comfortable stay. The hotel features a restaurant with buffet options, a bar, and wellness facilities including a spa, sauna, fitness centre, and massage services, though access to the pool and gym requires an additional fee of €18 per night. Pet owners can bring their dogs for a €25 charge per night. The hotel’s large rooms include practical features such as kettles, fridges, and ample furniture like desks and armchairs. While some guests noted issues with pillows being too soft and occasional service lapses, most praise the professional and friendly staff and the quietness of the rooms despite its central location.
Location
Located at Pipinstrasse 1 in Cologne, the Dorint Hotel am Heumarkt Köln sits just a short 15-minute walk from the main train station. Its central position offers direct views of the Cologne Cathedral from some rooms and even the hotel lifts. The hotel is approximately 13 km from Cologne/Bonn Airport (CGN) and near popular local dining options, including Subway restaurant (192 m), Thai Silk restaurant (262 m), and MAREDO Steakhouse Köln Am Heumarkt (312 m). Although the nearest beach, Cologne Beach Club, is 689 km away, the hotel’s proximity to Cologne’s old town and riverside makes it convenient for cultural and leisure activities.
Tips
- Request a room near the lifts for easier access, as one guest suggested.
- Consider bringing your own pillow if you prefer firmer support since the hotel pillows are described as soft and thin.
- To save on expenses, park in the nearby multi-story car park charging around €15 instead of paying the hotel’s parking fee of €36 per night.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Continental Buffet [Sat - Sun] 06:30-11:30 Open
[Mon - Fri] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: No deposit required by the property
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: €25.00 (approx. US$29.09) per room per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 10:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Private check-in/check-out
- All Spaces Non-Smoking (public and private)
- Soundproof rooms
- Room service
- Fridge
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Transfer services
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Polish
- Turkish
- Tour assistance
- Parking
- Swimming pool
- Spa tub
- Indoor Pool
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Solarium
- Massage
- Sauna
- Spa
- First Aid Kit
- Pets allowed (under 5 kg)
The nearest beach is located on the distance of 1520 m. It takes 23 minutes To the beach!
Video: Dorint Hotel am Heumarkt Köln, Cologne, Germany | Travel With Mishka
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Reviews
Great location
Excellent breakfast
Nice rooms
Would stay here again
Excellent location and room lovely and clean and spacious.
The bed was on the soft side and the pillows rather thin and fluffy, which was not quite to my liking. However, the blackout curtains and well-insulated windows made for a quiet night's sleep, despite the roads and building sites outside. It was still possible to open one window to let fresh air in. All in all, a very good experience.
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Frequently asked questions about Dorint Hotel am Heumarkt Köln
Are pets allowed at Dorint Hotel am Heumarkt Köln?
Yes, dogs are allowed on request with a fee of €25 per room per night. Service animals are also permitted.
Is parking available at the hotel and what does it cost?
The hotel offers free parking, but some reviews mention a charge of €36 per night, while cheaper parking options nearby cost around €15 daily.
What types of rooms can I book at this hotel?
Room types available include Superior Double room, 1 Bedroom Double Suite, and Deluxe Double Suite.
Is breakfast included and what are the options?
Breakfast is served as a Western continental buffet. It is available from 06:30-10:30 on weekdays and until 11:30 on weekends. Additional breakfast fees apply and are paid at the property.
Does the hotel provide wellness and fitness facilities?
Yes, the hotel has a spa and wellness centre, fitness centre, sauna, and massage services. Access to the pool and gym involves an extra charge of €18 per night.
