Solimar Dias Hotel

AVOID! AVOID! AVOID! Do not believe the reviews. Myself and my partner booked this as our summer getaway and to say we were disappointed was an understatement. The shower didn’t attach to the wall so we had to hold it whilst we showered, the shower curtain was too short so water went everywhere! The air conditioning was set facing the balcony and hardly worked! The bed was like the floor resulted in aching bodies every night. Very suspicious stains on walls and seat. The balcony was very old had laminate flooring over the top to hide the breaking wood. Furniture very old, chairs in bar rickety and broken - very unsafe! Someone sat and fell off the seat whilst we were there! When we arrived the toilet had a disinfected sticker on when we opened the water was brown with a odour - we found we would start to smell odours in the middle of the night even with doors closed - presumably from the room next doors bathroom. Drinks and food were 2 stars at best! Pool was dirty, flowers leaves and dirt left in the pool the whole week, plus very potent smell around the pool. Sun beds at the pool were broken with screws hanging out. Staff were kind but sparse we had to wait at reception a few times for help. Floors were scratched. Two nights of entertainment out of 7. The death elevator - very fast and jolts a lot and the door makes a lot of banging which you can hear in your room. Stated on live holidays it was a sandy beach but was quite the opposite- most shops sold sea shoes due to the stones and the coral reef you have to walk over to get into the sea. DO NOT COME!

I've never had a horrible experience with hotels - until now. our accommodation was always at least clean, if not wow. however, this time, Solimar Dias Hotel exceeded all expectations of the terrible. in the room we were greeted by a dirty toilet seat, toilet elements that fall off, and ants on the bed. our room was changed the next day - it was ok. then the area where you eat - dust next to the plate, dirty cutlery and the people working were so careless. there was always a lack of cups and small spoons. the food was mostly desperate, ineatable and tasteless. flies flying all over the food. the rooms are not even cleaned every day, the towels are not changed every day, sometimes three days passed without them being changed, so I asked for clean ones. the terrace is unusable because there is an external air conditioning unit that blows into the terrace! all the seating furniture in the lobby was deformed and uncomfortable to sit on. The chairs in the garden(terrase) were almost all wobbly, I witnessed the scene when the chair broke after a guy sat on it and he fell on the floor - really horrible. I didn't think going in the pool when I saw all this. the snacks between meals were poor, some pastries mostly. simply everything in this hotel is bad for the price we paid. our vacation was ruined by being nervous, I was even sick for the last 4 days, I couldn't wait to get home. what can be misleading is the excellent rating on the booking - I don't know which people are so satisfied, but believe me, this is not even a decent hotel, and I've been in two stars where everything was at a higher level, and in three where everything was much better than here. I would not comment Crete because we absolutely did not like it, there are non-stop waves and the beaches are average.

This is a hotel with the worst WiFi I have ever experienced. The beds are hard as rocks. The pool is very small and there are not sunbeds enough for everyone! However the worst about this trip was the food. I have personally never experienced such poor quality. Even the fries was sucky and terrible. We spend most of our days on the beach and would rather buy food there, than eat at the hotel. The ladies in the reception was very helpful, though. The towels had stains on them and the pipes smelled like rotten food. It is not worth the money. Yes, the hotel is very good price, but let me tell you it is not worth it. Spend some more money and buy a better hotel.