Civitel Akali Hotel in Chania Town

The staff at the hotel were warm and welcoming, friendly, helpful and made our holiday better!

Family comfort 😊
This hotel was ideal for family travel with connecting rooms. Lovely staff that is very accommodating.

Very good city location by walking distance to the Port, Bazaar (Central) and short driving distance to the Hanya Beaches. Excellent and very warm hospitality! Good room with good-brand almost new furnished bathroom. Lots of delicious and fully-fresh variety selections of breakfast everyday. Very special thanks to Michael, Vassilis and Alexandros from F&B Team and Anastasia from the Reception for their utmost kind and smiley care on all.

Loved our stay at the Akali Hotel! Beautiful facilities. In a very convenient and walkable area steps away from restaurants and Old Town. Breakfast was excellent. Also had stellar service from front desk staff (particularly Irena who was very helpful for recommendations throughout our stay). Would recommend!

We had a wonderful stay at this hotel. The room was spotlessly clean and incredibly comfortable. The complimentary breakfast was also excellent, offering a wide variety of fresh food options.

Lovely. I would come again!
Fabulous hotel. Very clean and modern.

Friendly staff. Everyone was friendly, from the restaurant staff, the front desk staff and the cleaners. Very lovely people.

Daily housekeeping. I had new towels everyday of my stay.

Nice breakfast buffet. It did not have the widest selection of food but still nice regardless.

I loved my room. The bathroom was very modern and gorgeous. Although I did not request a balcony room, I still had a small balcony anyway which was nice. They do provide beach towels for you, but I never used them (I had my own).

I can’t comment on the pool because I never used it, but the garden area is lovely and well maintained.

Room service was not the best… I tried to order food to my room once and they did not have much food left. Anyway, it’s always better to eat out.

Great location. It’s just a seven minute walk to the beach and bus station. Less than a fifteen minute walk to the old town and main seafront area.

There was a great supermarket close to the hotel, which was good to pick up a few extra things for my stay.

Overall, I loved my stay here. I would recommend and would come back! :D

This hotel was a lovely hotel, very clean and nice rooms. It was in a great location with easy access to the old town as well as the beaches. The staff were kind and welcoming and the food was nice for breakfast. The Greek are very lovely people who appreciate you being there, which is so nice! The pool was nice and cold which is perfect for the hot weather, and again very clean. Free aircon which I don’t see very often, hairdryer, tv and remote free. There aren’t many Sunbeds so just make sure you go there before 11 if you want to lay by the pool. There wasn’t anyone at the bar very often, we did wait for a drink as we were thirsty sitting by the pool but ended up walking to the shop. Our room was cleaned everyday and towels changed, I have never seen such a clean hotel.

The thing that let the rating down is we were unfortunate to have sports teams of girls stay who were very loud until the early hours of the morning and banging on doors. We also had one of them hit the door of our room so hard, it flew wide open. We reported this to reception as we were concerned the rooms weren’t locked properly and if it was to happen again, our belongings could’ve easily been stolen. The response from the man on reception was “oh they’re going soon”, no apology and no reassurance that our door lock was working properly, would’ve like it to have been checked! He seemed very unbothered by this. Unhelpful.

great
Very close to center 5-10 minutes walking. Breakfast is good. Thanks my room is upgraded as it is promised if there is an availability. Only problem is the rooms which looks to the main road is quite loudly during night but ok. Very easy parking.

Very good service with very friendly staff. I really enjoyed my stay there. The rooms were very clean and the breakfast had a wide variety. Great location – close to the Old Town and Nea Chora ⛱️ Highly recommended! Evxaristó from