Chapter Roma in Rome

Super hotel! The location, the style, and the huge terrace in my tiny room. But! The light was constantly out, and I couldn't figure out how to turn it on, and the girl at reception was incredibly negative. She even said, "You only have one water supply in your room for one day." Apparently, on the second day, you'll have to manage on your own.
Also, there was no mini-kettle for warm water in the morning, which was a downside.

Everything was very good : location, very clean and organized hotel. The hotel staff is amazing everywhere : the reception, the team from the breakfast area, breakfast was amazing. Definitely a good spot location in Rome

⭐⭐⭐⭐⭐

A thoughtfully designed hotel we’re still dreaming about six months later

We stayed at Hotel Chapter Roma during the summer high season and left with a very positive impression. The hotel is set in a beautifully restored centuries-old Roman building, thoughtfully updated with contemporary design that feels comfortable and refined, but not overdone.

The location is a real standout. It’s an easy walk to Campo de’ Fiori, the Jewish Ghetto, and Trastevere, where we easily could have had every meal if time had allowed. Being able to explore so much of Rome on foot made the stay feel relaxed and immersive, without being in the most congested tourist areas.

Our room was well designed, quiet, and comfortable — especially appreciated after long days exploring Rome. Housekeeping was consistent, and the overall condition of the hotel felt well cared for.

What really elevated our stay was the staff. The front desk team was excellent, with Gianmarco being an exemplary part of that group — professional, welcoming, and genuinely helpful. The concierge and guest relations team were equally impressive, offering thoughtful assistance, great recommendations, and a sincere interest in making our stay enjoyable.

A special mention goes to the rooftop bar, Hey Güey, which was a wonderful place to unwind after hot days of touring — relaxed, lively, and a great way to end the evening without even leaving the hotel.

Hotel Chapter Roma is a smart, well-run hotel in an excellent neighborhood, and we would absolutely choose it again.

Excellent stay ❤️ Everything was perfect! First off all - All the staff was extremely service minded - and a very specially thanks goes to Sophia for given us a very special service and assistance ❤️ We enjoyed the breakfast so much. The location is perfect in the center of the city. We will absolutely be coming back ❤️ We give all the stars to this hotel and thanks for given us this lovely stay. We spend Christmas there from 24-26.12.

Amazing stay at Hotel Chapter Roma. They upgraded us to a better room upon arrival, brought our luggage up to the room, the staff brought us personally to the room to show us its features and then came with two glasses of Prosecco and a personal welcome note. The staff were friendly throughout the entire stay, the rooms are very spacious and clean. The location is great. And the overall atmosphere of the hotel is amazing. Will definitely recommend this hotel to anyone travelling to Rome.

The property was amazing and great location. The staff was very kind and was more than willing to help with whatever you needed.

This is my favorite hotel. From the friendly staff to the warm design to its convenient location, everything about it is wonderful.

This place is amazing, from the rooms to the staff and the location. Our corner room was absolutely beautiful with 2 large windows with lovely views over the rooftops - as well as a well stocked mini bar, stylish furnishings and a large bathroom. The staff could not have done more to make us feel welcome, and even surprised us with extras in our room to celebrate both my partners birthday and our engagement. Their care and attention was very genuine, and this extended to the bar staff who were also made aware of our special occasion.

The location is fantastic, in a quiet yet bustling neighbourhood within easy walks of the colosseum, Roman forum, pantheon, trevi fountain and many other points of interest. There are also bus and tram stops close by.

We will 100% be returning when back in Rome, and would recommend to anyone

The Chapter Roma Hotel has a great location. You can actually walk everywhere. It has a cool style. Our room was spacious enough, with two large windows in the bedroom and a window in the bathroom. The bed was comfortable. The minibar was well-stocked, although it lacked sweets.

There were a few things we didn't like, like the shower only having a rain shower head and not always very hot water. Better lighting by the bathroom mirror would also be nice.

Breakfast was very good. Everything was of good quality, and we didn't get bored during our seven-day stay.

However, we want to emphasize that our excellent rating is mainly due to the excellent service. Excellent service at the front desk – special thanks to Sophia and Andre. The service at breakfast was also very friendly.

The hotel also has a restaurant, Campocori, where we had a wonderful dinner – one of the two best in Rome. The food and service (special thanks to Sean) deserve not only a Michelin Guide appearance but also a star! And finally, the wonderful bartenders Matteo and Patrizio, true cocktail stars who create a wonderful atmosphere!

We had a wonderful week with you all. Thank you!

Good service. Good location. Spacious room. However the entire hotel had a sewage smell. This smell was especially potent in the room and impossible not to notice/ be bothered by the duration of the stay.