The Vale Niseko in Niseko

My family and I had a fantastic stay at The Vale Niseko in January 2026. We spent three nights in a family-friendly two-bedroom suite, which was perfect for our small child (a 3 years old). The room had a very spacious living area with floor to ceiling windows that overlooked the mountain. The hotel team also thoughtfully provided a crib and high chair, making our stay even more comfortable. We stayed in the 2 bedroom suite, I loved how we were conveniently located right next to the Family Lift at Hirafu. This lift takes you up to the ACE Gondola, and you can pretty much get anywhere to Annapuri, Niseko Village and Hanazono if the lifts/chairs are all opened. Our living room had floor to ceiling windows that overlooked the slope and my son loved waking up and going to the window- watching people skiing and also how they prepared the lifts for each day. I also loved how spacious the living area was- plenty of space for kids to play, to lay out your ski gear and to relax. One thing definitely worth noting is that there is a private onsen tucked away off the balcony. Most places I’ve seen in Niseko usually only have private onsens in the penthouses or the 4/5 bedrooms, to have one in a 2-bedroom suite is such a treat! Breakfast was great- food was tasty and service was speedy. All the staff we encountered were super friendly and helpful. They saw that we were with our son and took us to a closet behind the front desk and let him choose a sled and a snowball maker to borrow during our stay. We rented a car from the airport and drove up, and they arranged a parking spot for us. They helped us store our bags after the 10AM checkout while we went out for another round on the slopes, and we could use the onsen on the property to shower/get ready before our journey ahead. There’s also ski shop and rental conveniently located in the hotel, right next to the restaurant, in case you want to rent gear or pick up anything you might have forgotten (we picked up a pair of kid’s gloves). We had such a wonderful experience and would definitely return!

My family and I had a fantastic stay at The Vale Niseko in January 2026. We spent three nights in a family-friendly two-bedroom suite, which was perfect for our small child (a 3 years old). The room had a very spacious living area with floor to ceiling windows that overlooked the mountain. The hotel team also thoughtfully provided a crib and high chair, making our stay even more comfortable. We stayed in the 2 bedroom suite, I loved how we were conveniently located right next to the Family Lift at Hirafu. This lift takes you up to the ACE Gondola, and you can pretty much get anywhere to Annapuri, Niseko Village and Hanazono if the lifts/chairs are all opened. Our living room had floor to ceiling windows that overlooked the slope and my son loved waking up and going to the window- watching people skiing and also how they prepared the lifts for each day. I also loved how spacious the living area was- plenty of space for kids to play, to lay out your ski gear and to relax. One thing definitely worth noting is that there is a private onsen tucked away off the balcony. Most places I’ve seen in Niseko usually only have private onsens in the penthouses or the 4/5 bedrooms, to have one in a 2-bedroom suite is such a treat! Breakfast was great- food was tasty and service was speedy. All the staff we encountered were super friendly and helpful. They saw that we were with our son and took us to a closet behind the front desk and let him choose a sled and a snowball maker to borrow during our stay. We rented a car from the airport and drove up, and they arranged a parking spot for us. They helped us store our bags after the 10AM checkout while we went out for another round on the slopes, and we could use the onsen on the property to shower/get ready before our journey ahead. There’s also ski shop and rental conveniently located in the hotel, right next to the restaurant, in case you want to rent gear or pick up anything you might have forgotten (we picked up a pair of kid’s gloves). We had such a wonderful experience and would definitely return!

Very nice and clean room with a very big bathtub. Shoutout to Jessica for her warm hospitality and assistance! Will definitely come again.

Luxury at a reasonable price
The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.

My first trip to Niseko was great, and the three days at The Vale Hotel were quite memorable. Check-in was very smooth, and there was no annoying waiting at all. The room layout and facilities of the suite were in line with expectations, and it was suitable for a long stay for families. The price-performance ratio is quite good among hotels in the same area. However, the blackout effect of the curtains in the hotel room is not very good, and it is easy to be woken up by the light in the morning. I hope the hotel can improve it.
The hotel is in an excellent location, and you can go directly back to the hotel from the ski slope after skiing. In terms of travel, the hotel shuttle is available on call, which is very considerate. Jessica Tan at the front desk is Chinese. She is not only gentle and beautiful, but also very enthusiastic in service. She helped me check out smoothly, and actively helped me fight for various rights when I stayed in the hotel. She also helped me book the return car. Every link was considered meticulously, which made people feel at ease.
Overall, the flaws do not outweigh the merits. Next time I come to Niseko to ski, I will probably choose here again.

Stayed at the lower ground hotel room. Very convenient as it’s on the same floor as the ski locker but somehow there’s a smell of the boots on the whole floor. We have an upstairs room which doesn’t have this problem so I would suggest book the upstairs room