Atami Kaihourou Hotel in Atami

very difficult to get to
only offers service to residents

The service and the large private onsen were excellent! Although Sawa's room was nice, it gave my son three big insect bites on his arms. We were not allowed to go up to view the second floor. The dinner and breakfast kaiseki were so-so and seemed ordinary. There is nothing to do around this place. The beach is too far. For the pricey amount we paid, I wouldn't recommend it. It's not worth it.

Dinner was amazing. The taste and presentation were very impressive. There is nothing around. You can't go straight down to the sea, so it's farther than I thought, and there wasn't much to do other than stay in the room. I took a walk, but the view wasn't that great. This is a place for people who want to relax in their rooms. The staff were all very polite, but they seemed a bit amateurish or inexperienced. For example, they told me I couldn't see the sunrise from my room, so I changed clothes and went to the lobby, but I could see it when I returned to my room. I asked about going to the MOA museum, but they didn't seem to know much about it. Even though it's such a close tourist spot? I left my carry-on bag at the front desk, but the taxi driver told me that there was a locker at MOA that was big enough to hold a carry-on bag, but it was too late. I would have saved myself the trouble of going back to the hotel and then to the station. Also, the refrigerator in the room was broken, which is unacceptable for a hotel at this price. I didn't get a reply to my reservation email right away, and communication was poor. The food was certainly great, but if that's all you want, you can just go to a high-end restaurant. I've had experiences in the Caribbean and Southeast Asia where the food was delicious and there were a lot of activities available at a more reasonable price, so it was disappointing.