Hotels in Japan

Big and clean bedroom Worth staying to experience Hilton hospitality Great service Good breakfast Location near Narita airport with shuttle bus service

Love the food at the restaurant in the morning. It was delicious!

The hotel facilities are outdated, and there was an unpleasant odor in the room. The night manager said it was because guests come from all over the world, so there were lingering body odors and perfume smells in the rooms. If you book this hotel, request a room on floors 8-10 as they have been renovated.

Hilton never really dissapoint, room are clean and spacious, gym as well, breakfast taste well. Wish i knew online the hours for bus navette from airport but otherwise all good.

Breakfast was below Hilton standard. To pay for the pool in a hotel is a no go. Never experienced this. Even it's not mentioned that there is a extra feed for the pool

There is a shuttle bus to Narita airport, so the location is not bad. The room is clean and kind of big. The bed is too soft. Everything is fine, and is a choice if you need to stay at Narita.

Overall, it was very good. The room was small, but Japanese hotels are generally small. Room it was very clean and staff were very helpful.

Friendly staff, self check in/out is efficient. The room is a bit small for single.

Location is fine. Taking about 15 mins to walk to shinjuku station. Staffs are friendly. Room is ready before check in time which is good.

The location is very convenient to the shopping and food areas of Shinjuku. The room was comfortable and modern. The staff was friendly and helpful. I’d easily recommend this hotel to any couples visiting Tokyo

The hotel is great and near many amenities. Services are great as well. Recommended.

Great location, great service ! We had an early check in at 1pm and we are so glad with this service, we off load all our luggage right away and explored the heart of shinjuku. This area is safe and convenient for night city explorer, the roof top bar offers great view for us to enjoy our drinks. Will definitely come back and recommend to friends.

such a convenient and comfortable stay, and everything is great here with helpful staf

The airport shuttle drops you off right at the hotel lobby. The hotel is surrounded by shopping malls, and it's a short walk to the Red Brick Warehouse and the seaside. There's also a Ferris wheel and an amusement park right next door.

Easy access to everywhere. Hotel connected to the Mall. Room very spacious and have balcony so i can do my stretching every mornings. Close by Yokohama Cosmo World. Cup Noddles Museum just 5-8 mins walk.

Super luxurious and incredibly spacious, definitely the biggest hotel I've stayed in Japan! I was absolutely amazed! The view was fantastic, right overlooking the Ferris wheel 🎡. I'll definitely be back! So satisfied! 👍

We really enjoyed our stay in Yokohama. The accommodation was clean, cozy, and well maintained, with a convenient location. It was a comfortable and pleasant experience overall, and we would definitely consider staying here again.

The hotel is a bit old, but I was really drawn to it because of the balcony. The location is great, directly connected to Queen's Square, so dining and entertainment are very convenient. The Ferris wheel is right opposite the hotel, and the instant noodle museum is within walking distance.

The most favorite hotel in Tokyo. Very pleasant and friendly staff, delicious breakfasts, a varied selection of dishes. Beautiful view of the city and Tokyo Tower. Excellent location near Ginza

Excellent, five-star review! The location is super convenient with a convenience store downstairs, and the breakfast was fantastic!

This hotel is close enough to metro station, the hotel environment is elegant and quite. The room facilities are complete and well maintained, the room is big and comfortable, the view is good too. The staff are friendly.

I really loved my experience as a solo traveller in the Royal Park Shiodome Tokyo. The economy room with tokyo tower view is a worthy upgrade: I caught myself just staring at the view at night and in the day because it's stunning. The economy room is not large by any standards, but given the location, the amenities (they give wonderful sleeping pyjamas in one of the drawers), the thoughtfulness (it...

This stay was absolutely perfect! The hotel environment is elegant and quiet, with no noise disturbance at all. The room facilities are complete and well-maintained, and the bathroom amenities are of high quality. The staff are friendly, and housekeeping is prompt. It's very close to the attractions, making it super convenient for getting around. Definitely worth revisiting!

Exceptional Service and Spotless Rooms - Highly Recommend! : We stayed here for 6 nights and had a wonderful experience. The highlight was definitely the housekeeping team—they did an amazing job keeping our room spotless and tidy every single day. The hotel's location is very convenient, with direct access to Suitengumae Station and T-CAT for the airport limousine bus. The staff were professional...

Great room for the price. Bathroom very nice and also has indoor and outdoor onsen on the top floor. Great location only 1 minute walk away from subway and 5 minute walk away from JR sugamo station. Very easy to get to shinjuku and shibuya

Had an amazing stay at this hotel, probably one of the best hotels I've ever stayed at in my life! Everything was so spotless and clean. The amenities included where great also. The public bath was a bonus. The staff were happy to let me drop my bag before check in. Also very close access to Yosemite line to get to all the main sights in Tokyo. Only negative was I could have done with an extra pillow...

My husband and I had the pleasure of staying at this APA hotel for 6 days. The room was small but enough, bed was comfortable and the shower was just right. The onsen on the 14th floor was so relaxing! The location was also really great, not too busy but with enough restaurants and shopping nearby. The best part of our stay was the hotel staff. They really accommodated us with helpful check-in/check...

Wonderful stay at this hotel. Initially we were put in a smoking room, but luckily we could switch to another room. It was a very small room, but it seems normal in Tokyo. It would be handy if we could store our luggage somewhere, since this was not possible under the bed and was always in the way... Other than that it was a great stay, great open bath and very nice staff. It is at a great location...

So I veiw my vacations as exploration mini adventures, so I try to be in the room as little a possible. Location is right by the train station which is the number one reason i choosea hotel. The second is the included onsen which is so nice after 25,000÷ steps daily. Things seem to be quiet at night. My biggest problem is that the convenience store closest to us is small and the station nearest...

Mighty close to Sugamo station and bus stops. Lot of restaurants and shops nearby too.

Very nice hotel in tokyo. Nice location, helpful staff , spacious room.

This is a very old-money hotel, surrounded by affluent neighborhoods. There's a shopping center right across the street. The breakfast is delicious, and there are many weddings held here on weekends.

Every time I visit Tokyo, I stay here because it's so convenient for getting around.

amazing hotel, great location, would go again , everything was perfect

Super clean and friendly hotel . Just a bit far walking to the metro station .

You'll find plenty of delicious restaurants directly opposite. Plus, there's a large supermarket nearby, handy for grabbing fruit to enjoy back at the hotel. And for a special treat, dining at Teppanyaki Yebisu upstairs even offers views of Mount Fuji 🗻.

It was clean and nice, and it had a hot spring and sauna.

Hot springs ♨️ the best 😃

It was a 4-day, 3-night trip and it was a very pleasant one. Thank you very much.

It also has a spa, making it a very satisfying hotel! It's in a very luxurious location! The 21st Century Museum of Contemporary Art and Kenrokuen Garden are within walking distance!

The room was a little small, but everything I needed was compactly packed. The lockers in the changing room at the large bath were small, so it was difficult to get changed when it was crowded. The water was thick and good for a bath.

Location is walking distance to various places like Castle ruins, Kenrokuen Gardens, Naga-machi, Omicho market and others. Service was very good and even though they say they only hold luggage after checkout they held our luggage before the check in time of 15:00. Biggest issue with the place was the small room which was the smallest I’ve ever stayed in Japan. For one person it’s ok but not for two...

I stayed during the very busy New Year holiday period, and overall it was a pleasant stay. However, I would like to share one concern regarding the check-in experience at the Executive Lounge. We were seated there for about an hour, yet it seemed that the staff at the reception did not notice us and continued chatting among themselves. This was a bit disappointing and made us feel somewhat overlooked...

Overall, quite satisfied. It's an older luxury hotel with direct bus services to various airports right from the premises. The lobby is spacious, though the facilities are a bit dated. The location is fairly convenient too; getting around Tokyo by taxi isn't expensive these days, even cheaper than in Korea. A taxi to Shinjuku only cost me about 40 RMB. The views are excellent!

There's really nothing around here. The hotel breakfast had limited options and wasn't good.

I wouldn’t call this a five star property… however we stayed here the day before they shut for renovations so maybe things will change. Positives - It is a good location if you don’t mind being away from central Tokyo. The shopping nearby is very good with lots of food options too. The room was a nice size and clean. Good view of rainbow bridge. Negatives - There is a bad smell when you walk in and...

As much I would love to write 100% positive there was one thing I was not satisfied about. Despite being Loyal Hilton member I request for higher floor which is the least they could do but they put me on lowest possible. Beside that hotel and rest of the stuff was top notch. Definitly good pick while in Tokyo

Nice hotel adjacent to a metro station with two malls close by and connected via above ground walk paths. This provides good options for dining and access going into the city. Family friendly since the two-twins rooms are allowed for 4 people. The twin beds are real twin beds so it is a tight fit for two people but it worked for medium sized family members. Great water side view of you get it. Nice...

Extremely good breakfast buffet spread and sufficient varieties for vegetarian travellers at JPY1,980 after tax.. 2nd floor onzen opening hours are long enough to accommodate guests’ travelling plans/schedules (6am to 9am & 4pm to 1am).Great location and hassle free self check in and check out process. Room is small but comfortable. Only fall short in terms of amenities. Only very basic standard items...

Service was good. The hotel comes with onsen and there are many amenities available at the lobby. The best part of the hotel is the location. You can’t get any closer to the train station. Love it!

We took the bus from Osaka Kansai Airport, and it dropped us off right across from the hotel, which was incredibly convenient. The hotel has an main building and a new annex. The new annex has a free public bath on the second floor; you need your room key to enter, and women also have an additional code. After a day of exploring, the public bath was our favorite place to relax every evening. The lobby...

I stayed at this hotel for 3 nights in February and was very satisfied with how clean and quiet it was! I booked another night this time. I also went to the hotel's public bath at night, which was very relaxing. I'll definitely choose to stay here again next time. It's conveniently located on Hachijo Street, right by Kyoto Station, making it super easy to get around by JR, subway, or bus.

The hotel is conveniently located right by Kyoto Station, very close by, with two convenience stores downstairs. Transportation is a breeze. The front desk service was excellent; both luggage storage and check-in went smoothly. Some front desk staff can speak Chinese. The room size is decent. My 28-inch suitcase, when fully opened in the entrance hallway, left no room to walk. However, the room facilities...

Took longer time for the check-in process. I have luggage transfer from Tokyo to the hotel. The claiming luggage processed was not smooth. The staff mislook number on her lists and said it was not our luggage but the tag on the bag exactly shows my name haha. Luckily still got my luggage. Overall the room size is okay, consider spacious. Nearby Kyoto Station 😊.

This time, I was assigned a room on the 29th floor with a mountain view, which I think offers the most beautiful scenery! What truly impresses you about Hotel Okura isn't just the hardware (though it's excellent), but the service! That kind of 'proactive' service awareness means they've already anticipated your needs and processes before you even speak. Someone greets you at the entrance, guides you...

Although it's an older hotel, the rooms and hallways were spotless and tidy. The room itself was incredibly spacious, and I was pleasantly surprised to find that the bathroom seemed to have been recently renovated. I particularly loved the hotel's design aesthetic; every detail exuded a Japanese retro elegance, making for a truly wonderful experience. While the hotel's location is a bit further from...

Room is excellent, view is excellent. Can taste Kobe beef, very nice. Near Unie with many restaurants

Great hotel with good location. Everything is excellent. Enjoyed my stay and will book again

Nice hotel location with very nice view of the Kobe Tower and ocean Very easy access to shops and restaurants

The hotel is old yet classic. Everything is in general well maintained, and the staff are very helpful and friendly. The hotel may not be so accessible compared with those in Sannomiya, but the hotel offers shuttle bus to Sannomiya daily and Shin-Kobe on weekends. It helps you get around and go to the train stations. However, do note that the bus may be full sometimes. But even so or if you miss the...

Pretty good. The room was spacious and well-heated. It's a bit far from the airport, with the shuttle taking about 30 minutes. Breakfast was good, with quality ingredients and a well-controlled taste.

Hotel near airport good for early flight. The shuttle to hotel is also frequent and easy to locate the boarding pt

Stayed in a king room as a solo traveler, and it was much bigger than the single rooms I've stayed in before, especially the bed. The main drawback was finding it at night; it felt less accessible than it would in the daytime. It's a good spot for a one-night stay to explore the area before catching a flight.

I've stayed here many times and I'm always very satisfied with the hotel's airport shuttle service. I also used the shuttle bus to go to Narita Station and Aeon Mall. This time, I noticed they added charging ports next to the bed, which is a great addition. While the rooms are a bit older, they are really well-maintained. The ice machine on every floor is also a big plus, and the waiting area in the...

It is always my choice of hotel when I am in Narita stopover.

From hotel to airport terminal 2, shuttle took 25min. Shuttle will arrive terminal 2 first. Then to terminal 1. So, from hotel to terminal 1, it takes 30mim by shuttle.

There was a mix-up. My friend and I arrived at night, and check-in kept failing because we were told our room was already occupied. After communicating with the staff for over half an hour, we finally realized there was someone with the exact same name as me who had also booked a room for that day. Before this, I had also contacted Trip.com, and their customer service was excellent in terms of attitude...

No towel provided so please bring your own if staying here.

The room is spacious and very comfortable. The hotel features a robot receptionist, which was a fun and unique experience—especially for kids, who were really excited about it. It’s a great place for families, with books available for children to enjoy. The hotel also provides an airport shuttle service, which makes traveling much more convenient.

Check-in late from airport after midnight. The check-in process was overall smooth, though we were greeted by few automated robot. The free shuttle bus was really punctual. Room.was small but good enough for us to rest well. Very clean, compact and comfy. Thank you.

The location is convenient, close to the subway station, making it easy to get to Haneda Airport. Self check-in was very easy – just follow the steps. Although the room was small, it was perfectly sufficient for a short trip. There's a free shuttle bus, but we didn't use it during our stay. There's a yakiniku (Japanese BBQ) restaurant near the hotel; I'd recommend ordering à la carte rather than getting...

I have a strong connection with this Henn na Hotel near Haneda; I've stayed here multiple times. Whenever I fly to Tokyo on an afternoon flight, I almost always choose this hotel. The hotel offers a convenient shuttle service to and from Haneda Terminals 2 and 3, which is a huge plus. Although the room size isn't large, it's still comfortable enough for two people. This time, I opted for a room with...

Spacious room and facilities, tip: rmb to check in sharp at 1pm and try all their free and discounted water activities, the boomerang slide is a must try if you like water parks! Free cocktail/beer from 2pm to 11pm in two different sessions, and their Japanese-French style breakfast bar is prob one of the best breakfast buffet I've seen, even butter they have 3 types for you to choose from, free flow...

A solid 4. It's a lovely hotel, the onsen is wonderful. Lots of heated pools. Family and kid friendly. The breakfast buffet has a lot of options to enjoy. The smoothies and icecream on pancakes were the highlights for me. They also have water slides. The location is a bit isolated, but walking distance to the light house.

Modern hotel, big and clean. Free car park outside. Next to famous landmark.

We did a staycation at this hotel and had a great time. We really loved the free-flow drinks service — unlimited alcohol and soft drinks was definitely a highlight of our stay. The hotel is very kid-friendly, so you’ll see a lot of families and children around. If you prefer a very quiet and peaceful environment, this might not be the best choice. However, they do have different pool areas, including...

Located just beside Cape Zanpa, this place has great views. Found a dirty pillowcase when I check in, but the staff replaced it immediately after I mentioned it. The front desk team speaks English well.

Wonderful time at Grand Mercure. Hotel are spacious, fit in four beds , breakfast are nice and from noon time serve welcome drink till dark. Beautiful sea view from the room. Enjoyable to stay in this hotel with family.

Room service food was as delicious as ever. The room had a great view and was quite spacious.

From gps, it was located nearby Nagoya station. But actually 20mins walking distance!!! Indoor swimming pools and bathing facilities are good. It is open to guests. Comfortable to stay

We took a bus from the airport to Nagoya Kanko Hotel, then walked to the Hilton, which took about five minutes even with kids and luggage. We booked a family room. Unfortunately, the first room we were given had a strong smell of cigarette smoke. We requested a room change, and while the second room still had a slight odor, it was much better than the first. If you are sensitive to smells, this hotel...

When I was booking my hotel, I ran into some issues, but to my surprise, the hotel manager at check-in helped me sort everything out. His service was incredibly professional, and I'm very grateful! 🙏 The breakfast here is fantastic with a wide variety of options, and there are tons of great places to eat near the hotel. The room itself is very spacious, and the view is absolutely beautiful.

After a month and a half, I flew to Nagoya again and chose to stay at the Hilton once more. This time, I got a really good deal on the room, I'm not sure why. Even though it was closer to Christmas and the annual conference season, and the hotel occupancy was much higher than in late October, the price was over 300 RMB cheaper per night compared to my stay then. Overall, there's not much new to say...

Very old structure. Toilet is old, yellowish plastics , and has some sewerage smell. Won't stay again. Service is so so. Not much affections in the staff expressions.

Right next door to a 7-Eleven, with several FamilyMarts and Lawsons nearby. The subway station is a reasonable distance away. The hotel has listened to feedback and now provides disposable slippers, and you can get a complimentary bottle of water every day. The business district is pretty quiet at night. There's a well-stocked Life supermarket about 20 minutes away, and also a Matsuya and Torikizoku...

Our first stop in Japan was Osaka, and we stayed at the Keihan Hotel Yodoyabashi – it was excellent and highly recommended! From Kansai Airport, we took the Nankai Rapid Express to Namba. After exiting the station, we found the Midosuji Line and took it one stop towards Minoh to Yodoyabashi. From there, we looked for Exit 18 of the Keihan Line, went up to ground level, spotted a 7-Eleven, and the...

I booked this hotel based on recommendations, and the location is indeed excellent, plus the surrounding area is quiet, and the staff service is great. However, the room is really too small; there's no space to open a suitcase. It's barely okay for one night, but staying longer would feel cramped.

The room size is good, we could open three suitcases at once. The amenities inside are excellent, all brand-name products. The location is superb, with several transport lines nearby, making it convenient to go anywhere. This time, my friends and I went to Osaka for a concert, and staying here was incredibly convenient and fast.

Hygiene: The room was very clean. For guests staying multiple nights, a full cleaning is provided every three days; otherwise, they offer towel changes and trash bag replacement. Facilities: The decor is quite new. Upon check-in, I received a room upgrade to a larger size than the economy twin room I originally booked. It had a table and two chairs by the window, which I don't think the original room...

This hotel's location is fantastic, super close to the subway station, making getting around incredibly convenient! The facilities are all top-notch and well-maintained, everything works perfectly. Overall, the check-in experience was excellent, the service was attentive, and the value for money is unbeatable. I'll definitely choose this place again next time I'm in town!

The hotel has direct subway access, which makes getting around incredibly convenient.

The hotel is right next to the Tokyo City Air Terminal bus station, and there's a main subway line downstairs, making it super convenient to get anywhere. The hotel service is decent, nothing exceptional, but the daily housekeeping is incredibly clean and tidy. For this price point, it's pretty good, I really can't find anything to complain about. The only minor downside might be that the pillows are...

The hotel is a bit old, but the lobby is grand and opulent. The room facilities are dated, but it's spacious enough and the location is convenient. It's right next to Suitengu-mae Station, and Ningyocho Station isn't too far either. However, the service is just average; the staff didn't react at all when I walked past, which was a letdown compared to the Hilton I stayed at in Yokohama. The toiletries...

I was initially worried the hotel might be too old, but Tokyo hotels are really well-managed. My stay was fantastic; they even let me check in around 2:00 PM. The breakfast was excellent, and the room was very spacious. Even though the facilities had an older feel, everything was exceptionally clean.

The hotel has a strong retro vibe, reminiscent of the last century. There are radio buttons by the bed, and the sink and bathtub look like they're 30 years old. The bed, however, was quite comfortable. The room isn't huge, but for Tokyo, it was spacious enough to open two suitcases. Breakfast was exactly the same every day, and after four mornings, I couldn't stomach it anymore. There were very few...

The hotel service was good, and the facilities were well-maintained. Although the bathroom wasn't a wet/dry separation, it was in great condition and quite spacious. Breakfast was good, with a decent variety, including Japanese options. From the executive lounge on the top floor, you can see both the Tokyo Skytree and Tokyo Tower. The hotel's elevators go directly to the subway from the B2 level, which...

Upgraded to a corner room which is really spacious! But the a/c is a little bit weird which can not cover the bathroom:( The actual location is a little bit far away from the downtown but since I’m here for HYROX which happened just across the road in INDEX Osaka so it can not be more convenient for me. And thanks to the metro it won’t take long to the more city area. The area is chill and quiet, good...

Prince Hotels Osaka Bay At first glance, the hotel looks luxurious and gives the impression of a true 5-star property. The room was spacious, modern, comfortable, and very clean. Receiving Uber Eats directly in the room was convenient, and despite the hotel being far from the city center, the free shuttle to Osaka Station is efficient. That said, the experience quickly falls short of what is expected...

When making my reservation, I noted that I would be staying with my four‑year‑old son. At check‑in, my son had fallen asleep, so while he sat in a chair, the staff kindly and clearly explained everything to me. A very friendly and helpful staff member also assisted us with carrying our luggage. At check‑out, I was struggling because I had a lot of bags, and a housekeeping staff member kindly helped...

Spacious room, excellent service, quite environment, away from busy downtown yet nearby train station. Nice and big swimming pool and very convenient changing room. Amazing view from window room. They offer outsatnding hokkaido dinner buffet with fresh seafoods and meats. A very peaceful neighbourhood to have an evening walk around the hotel enjoying beautiful sunset..

This hotel is perfect to escape the hustle and bustle of the touristy area, but still remains within close proximity of the city area. The rooms are very well maintained though the sizes vary. We booked the universal twin rooms and it is spacious - unlike the usual hotel rooms in Japan. We would definitely come back.

The Grand Prince Hotel is excellent, conveniently located right next to Intex Osaka if you're attending an event there. The walk to the nearby metro station, Nanafuto, takes less than 10 minutes. From there, you can take the new tram to CosmoSquare station and transfer to the Chuo Line to reach anywhere in the city. The facilities are good, and there are several nice restaurants on-site, along with...

wonderful hotel location close to hiroshima bus terminal, the metro, and also popular city spots like the hiroshima castle and peace memorial park. the staffs are nice and friendly.

Wonderful unobtrusive staff. Excellent room. Very spacious. Fantastic stay.

Looks like an old 80s hotel that got stuck in time. It's huge but hey at least it has view to the castle.

Excellent value for money (large rooms and good views for relatively little) hotel is not new but well maintained,

Rihga Royal hotel, is well laid out with all the amenities, staff were on hand and helpful from when I arrived

Very grand hotel, dated in the age of build. Very clean bathroom and beds. Amazing, grand entrance way. Very close to sightseeing areas and local sighseening bus stops. Excellent view of the city. Lots of personal amenity provided (toothbrush etc). Access to gym/fitness centre is additional (substantial) costs. Lovely staff with excellent English.

Extremely close to the airport, with a shuttle service available, or you can even walk there. Highly recommended.

The hotel staff were all very nice and had excellent customer service! The hotel was clean, tidy, and spacious. The breakfast area had a beautiful view from the window. A few days ago, I accidentally left my earphones at the hotel when I left. The hotel staff even asked the shuttle bus driver to bring them to the airport for me, but because I waited in the wrong place, I couldn't retrieve them. In...

Nice airport hotel. Room is spacious for open luggage. Morning transfer is on time and will have extra bus is there are too many people. No need to reserve the morning transfer

About a 7-8 minute walk from T3, very convenient. Walked both ways, didn't take the shuttle. Unexpectedly, this hotel was the largest one during my entire Tokyo trip. There's a convenience store inside the hotel where you can buy some snacks.

Clean and big room but no complimentary bottle water. There is a ice dispenser on my level and took the ice to melt as drinking water. The nearest convenient store is about 8 minutes walk to another hotel.

It's a pretty standard hotel. The room was a decent size, but both breakfast and dinner were quite ordinary. There aren't any restaurants nearby. Dinner, at 6000 yen (with a 10% discount for guests), was very poor value for money, mainly because there were only a few dishes and some cakes – just enough to fill your stomach.

Very good location and good service

Overall, I had a pleasant stay at this hotel. The room was clean and well-maintained, which I really appreciated. The bed was slightly smaller than I expected, but it wasn’t a major issue since I only stayed for one night. One of the main reasons I chose this hotel was its excellent location at Hiroshima Station, and it truly delivered in terms of convenience. It made getting around the city and accessing...

It’s connected to the main station and Level 2’s exit gets you to the Shinkansen. It is a wonderful hotel with all required amenities and a great bed to sleep on. If you have back issues, this is the place!

very good easy to access fr hiroshima station. if u bought the have fun in hiroshima1 week pass, u can redeem the cake+tea set here at the hotel lobby from 10am-5pm. amenities available at lobby counter area . self service.

The size of the room offered is different from the information provided in your website and it is far below from expectations. After many rounds of complain, the hotel offered another room on the third night. Very disappointed with the hotel.

I had a great stay at Hotel Granvia Hiroshima. The location is excellent, directly connected to Hiroshima Station, which made traveling extremely convenient. The room was clean, comfortable, and well-equipped. The staff were professional and welcoming, and the overall atmosphere was calm and pleasant. I would definitely recommend this hotel and would happily stay here again.