8.5
Excellent
74 USD
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ANA Crowne Plaza Osaka in Osaka

🌍
Japan, Osaka, Dojima Hama, 1-3-1
● Center: 370 m
🌞 Beach - 2.2 km
☎ Phone: +81 6-6347-1112Show

✅ Multiple reviews praise the helpful and kind staff, describing service as 'exceptional' and 'very friendly'. ✅ The location near Yodoyabashi metro station and proximity to convenience stores and restaurants is highly appreciated. ✅ Guests enjoy the comfortable beds and the buffet breakfast offering a variety of Japanese and Western dishes, with specific praise for the scrambled eggs. ✅ Club rooms and lounge services receive positive mentions for quality and comfort. ✅ Free shuttle bus service to Osaka station is noted as a convenient feature. ❌ Several guests report issues with room cleanliness, including dust, stains on mirrors, and reports of insects such as cockroaches. ❌ Some rooms are described as outdated, with complaints about maintenance such as noisy bathroom fixtures and aging furnishings. ❌ The swimming pool requires an additional fee and has been described as in poor repair by some guests. ❌ There are mixed experiences with breakfast service, including long wait times and inattentive restaurant staff. ❌ Complaints about hotel policies include a no-tattoo pool access restriction and strict non-refundable booking terms.
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Standard Single room
Standard Single room
Air conditioning and private bathroom
Beds:
142 USD
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Standard Double room
Standard Double room
Air conditioning and private bathroom
Beds:
312 USD
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Premium Double Club room
Premium Double Club room
Private bathroom
Beds:
395 USD
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Premium room
Premium room
Private bathroom
Beds:
642 USD
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Standard room
Standard room
Private bathroom
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Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
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Standard Single Smoking room
Standard Single Smoking room
Family room with air conditioner and bathroom
Beds:
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Standard Double Smoking room
Standard Double Smoking room
Family room with air conditioner and bathroom
Beds:
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Standard Twin room
Standard Twin room
Air conditioning and private bathroom
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Standard Corner Quadruple room
4 x
Standard Corner Quadruple room
Private bathroom
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Standard Corner Twin room
Standard Corner Twin room
Private bathroom
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Super King Standard Double room
Super King Standard Double room
Private bathroom
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Standard Accessible Quadruple room
4 x
Standard Accessible Quadruple room
Private bathroom
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Standard Accessible Twin room
Standard Accessible Twin room
Private bathroom
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Premium Quadruple Club room
4 x
Premium Quadruple Club room
Private bathroom
Beds:
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Premium Quadruple Smoking Club room
4 x
Premium Quadruple Smoking Club room
Family room with bathroom
Beds:
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Premium Double Smoking Club room
Premium Double Smoking Club room
Family room with bathroom
Beds:
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Premium Twin Club room
Premium Twin Club room
Private bathroom
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Premium Twin Smoking Club room
Premium Twin Smoking Club room
Family room with bathroom
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Upgraded Standard room
Upgraded Standard room
Private bathroom
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Upgraded Standard Double room
Upgraded Standard Double room
Private bathroom
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Premium Corner Quadruple Smoking Club room
4 x
Premium Corner Quadruple Smoking Club room
Family room with bathroom
Beds:
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Premium Corner Twin Smoking Club room
Premium Corner Twin Smoking Club room
Family room with bathroom
Beds:
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Premium Jetted Tub Double room
Premium Jetted Tub Double room
Private bathroom
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Premium High Floor Quadruple Club room
4 x
Premium High Floor Quadruple Club room
Private bathroom
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Premium High Floor Double room
Premium High Floor Double room
Private bathroom
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Premium High Floor Twin Club room
Premium High Floor Twin Club room
Private bathroom
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Description

ANA Crowne Plaza Osaka is a well-established 4-star hotel built in 1984, offering 473 rooms with varied types including accessible and premium options. The hotel provides a range of facilities such as six restaurants, a business center, conference and banquet halls, and a fitness center with sauna and spa services available for a fee. Its rooms offer views of the river Dojima and the Osaka business district, with some club-level rooms featuring upgraded amenities. Guests can expect services like 24-hour reception, currency exchange, laundry, and free parking. Family travelers will find paid childcare and stroller rentals available. Breakfast is served buffet style with Japanese and Western options, though it is not included in room rates. The hotel has a mixed reputation for room cleanliness and service quality but receives consistently high marks for its location and comfortable beds.

Location

ANA Crowne Plaza Osaka is located in Kita-ku Dojimahama 1-3-1, Osaka. It sits about 11 km from Osaka International Airport. The nearest metro station, Yodoyabashi, is approximately an 8 to 10-minute walk, providing convenient access to city transport. Nearby amenities include a Lawson convenience store just minutes away and several local restaurants such as Kagaman (167 m) and Rakkando (175 m). The hotel overlooks the Dojima River, offering scenic views from many rooms. The city center location ensures lively surroundings with shops and nightlife within walking distance.

Tips

  • Book a club floor room for a more modern and comfortable experience with lounge access.
  • Note that the pool access costs extra and tattoos are not allowed in the pool area, so plan accordingly.
  • To avoid long waits and mixed breakfast reviews, consider dining at nearby restaurants such as Kagaman or Rakkando.
  • Check your booking terms carefully as the hotel enforces strict non-refundable policies.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Western, Chinese, Japanese Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, AmericanExpress, Visa, DinersClub, JSB
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Gift shop
  • Upper floors accessible by elevator
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Bottled water (at extra charge)
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • English
  • Korean
  • Multi-language staff
  • Japanese
  • Chinese
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Indoor Pool
  • Beach/pool towels
Business
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Doctor
  • Massage
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
Pets
  • Pets Not Allowed

The nearest beach is located on the distance of 2150 m. It takes 32 minutes To the beach!

Street view

Video: ANA Crowne Plaza Osaka, an IHG Hotel, Osaka, Japan

Map

Reviews

Cleanliness
Amenities
Location
Service
08.05.2026 Ausytimetraveller
A nice experience at the ANA Crowne Plaza Osaka. The rooms were clean although there were a few stains on the mirrors and in the toilet. Service was exceptional, staff were kind and ready to help. Location is near to the Yodoyabashi metro station. Overall a really splendid experience at the ANA Crowne Plaza Osaka hotel.
11.09.2025 Katia
I would not recommend staying here, the only reason why I gave two stars was due to the room size. Majority of the staff were rude and the rooms were not cleaned, thick dust everywhere (which I am allergic to dust) and splatter markings on the walls which have not been cleaned. This trip was our honeymoon so very disappointed.
02.09.2025 RCHC
It is my first visit to this hotel, ANA Crowne Plaza Osaka. The hotel itself is very classic with different facilities. Location is very good and convenient. There is a convenient store in few minutes walk. It is only within 10 mins walk to the MTR station too. The breakfast is very good on 1/F with Garden view. I like the scrambled egg very much which is very tasty and smooth. The breakfast served different kind of food including the authentic Japanese breakfast items.
Room is clean and well maintained. The view is overlooking the river so it is very nice. Also, thank you for the assistance of Ms. Saki Kamada and she was very helpful to answer my questions before my arrival. Overall, it was a very pleasant stay and it is recommended to come back again.
21.06.2025 Sue
The location is about a 9-10 minute walk to the metro with a Lawson just around the corner for snacks and a quick inexpensive meal. The hotel has Cafe on The Park for breakfast/brunch buffet, and a teppanyaki restaurant in the basement. Both of which are pricey especially the cafe if you don’t have it included with your stay. The variety of food and drinks are decent.

Our room felt a bit strange, like it was unclean. The rooms are very old. The bathroom faucets were runny and hard to turn without making a loud squeaky noise. We discovered that the hotel will be closing its doors this October so don’t expect any updates on the condition of the building.

It was difficult to sleep during the 5 days we were there - partly due to the TV turning on then off for a second in the middle of the night, but mostly the sensation that the room and bed wasn’t clean . By the third night of poor sleep, I discovered a cockroach early in the morning crawling on our clothes! I had to kill it quickly.

I informed the front desk and we were moved to another room down the hall. Don’t know if it made much difference since it was on the same floor. I asked if there was any way our clothes can be cleaned but it didn’t seem possible for them to help with that, or more like they were reluctant to. I didn’t bother asking again as we had a busy schedule. I can say it was one of my most disappointing stays.
09.06.2025 Brad
We stayed in a Club room and the room was lovely (not as described from these reviews). The service in the club lounge was fantastic. The hotel is in a great location with the nearest train station about 8 mins walk.

Was really disappointed that we were told about the complimentary pool access with our room and then denied entry because my husband had tattoos. He was with me and tattoos were clearly visible at check-in. Having the conversation up front, or not offering the pool access would have avoided the issue.
14.05.2025 Guest
hen bucuo
04.04.2025 Guest
The hotel itself is fine and comfortable. I was just disappointed that using the pool cost an extra 1500 yen. I’d booked the hotel to be able to use the pool but didn’t see the information that it would cost extra. The pool is actually not in a great state of repair either. Also, my plans changed and I wanted to extend my stay but not only would I have had to change rooms (small inconvenience that didn’t bother me too much) the room rate went up considerably. More disappointment. I changed hotels and actually much prefer my new (cheaper!) place.
23.03.2025 Guest
The room is very small, about 26 square meters, but it feels less than 20. A five-star hotel that costs almost 2,000 a night, but no slippers? The bathrobe is so thin and cheap? There is no plug at the head of the bed? The stool in the room is broken like this? But I have to say that the breakfast is delicious, the facilities are complete, and there is a gym, sauna and swimming pool.
14.03.2025 Chikepademaomjp
Very satisfied, especially the Japanese lady at the front desk who can speak Chinese. Check-in was quick and smooth. The facilities are also OK, at least clean and safe
15.02.2025 Guest
The room is quite big, with coffee, tea bags and facial cleanser, everything you need. The transportation is convenient and there are many shops around that are lively at night!
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POIs near hotel

monument
Tako no Matsu (10 min)
Tako no Matsu is a historic monument known for its connection to local legends and cultural heritage.
attraction
Japan Christian Church Osaka (12 min)
This Protestant church in Osaka offers regular services and community events within a historic Christian setting.
museum
Yuki Museum of Art (14 min)
Yuki Museum of Art exhibits traditional Japanese art and crafts with a focus on tea ceremony utensils.
mall
Hankyu San Bangai South (1 km)
Hankyu San Bangai South is a shopping mall open daily from 10:00 to 22:00, offering various retail and dining options.
attraction
Sukunahikona-jinja Shrine (1 km)
Sukunahikona-jinja Shrine is a Shinto place of worship dedicated to the deity of medicine and healing.

Cafe and Restaurants near hotel

restaurant
Restaurant «Kagaman» (3 min)
Япония, 〒530-0003 Ōsaka-fu
restaurant
Restaurant «Rakkando» (3 min)
restaurant
Restaurant «Kisoji Kitashinchi» (4 min)
1 Chome-3-26 Sonezakishinchi

Frequently asked questions about ANA Crowne Plaza Osaka

How far is ANA Crowne Plaza Osaka from the nearest metro station?

The Yodoyabashi metro station is about an 8 to 10-minute walk from the hotel.

Are pets allowed at ANA Crowne Plaza Osaka?

Pets are not allowed at this hotel.

Is breakfast included in the room rate?

Breakfast is served buffet style daily from 07:00 to 10:00 but is not included in the room price; it must be paid for separately at the hotel.

Does the hotel offer facilities for children?

Yes, there is paid childcare and nanny service, as well as stroller rentals, but additional fees may apply for children using existing beds.

Are there any additional charges for using the pool or spa facilities?

Yes, the indoor pool, massage, sauna, and spa services require additional payment.

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