ANA Crowne Plaza Osaka in Osaka
✅ Multiple reviews praise the helpful and kind staff, describing service as 'exceptional' and 'very friendly'. ✅ The location near Yodoyabashi metro station and proximity to convenience stores and restaurants is highly appreciated. ✅ Guests enjoy the comfortable beds and the buffet breakfast offering a variety of Japanese and Western dishes, with specific praise for the scrambled eggs. ✅ Club rooms and lounge services receive positive mentions for quality and comfort. ✅ Free shuttle bus service to Osaka station is noted as a convenient feature. ❌ Several guests report issues with room cleanliness, including dust, stains on mirrors, and reports of insects such as cockroaches. ❌ Some rooms are described as outdated, with complaints about maintenance such as noisy bathroom fixtures and aging furnishings. ❌ The swimming pool requires an additional fee and has been described as in poor repair by some guests. ❌ There are mixed experiences with breakfast service, including long wait times and inattentive restaurant staff. ❌ Complaints about hotel policies include a no-tattoo pool access restriction and strict non-refundable booking terms.
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Description
ANA Crowne Plaza Osaka is a well-established 4-star hotel built in 1984, offering 473 rooms with varied types including accessible and premium options. The hotel provides a range of facilities such as six restaurants, a business center, conference and banquet halls, and a fitness center with sauna and spa services available for a fee. Its rooms offer views of the river Dojima and the Osaka business district, with some club-level rooms featuring upgraded amenities. Guests can expect services like 24-hour reception, currency exchange, laundry, and free parking. Family travelers will find paid childcare and stroller rentals available. Breakfast is served buffet style with Japanese and Western options, though it is not included in room rates. The hotel has a mixed reputation for room cleanliness and service quality but receives consistently high marks for its location and comfortable beds.
Location
ANA Crowne Plaza Osaka is located in Kita-ku Dojimahama 1-3-1, Osaka. It sits about 11 km from Osaka International Airport. The nearest metro station, Yodoyabashi, is approximately an 8 to 10-minute walk, providing convenient access to city transport. Nearby amenities include a Lawson convenience store just minutes away and several local restaurants such as Kagaman (167 m) and Rakkando (175 m). The hotel overlooks the Dojima River, offering scenic views from many rooms. The city center location ensures lively surroundings with shops and nightlife within walking distance.
Tips
- Book a club floor room for a more modern and comfortable experience with lounge access.
- Note that the pool access costs extra and tattoos are not allowed in the pool area, so plan accordingly.
- To avoid long waits and mixed breakfast reviews, consider dining at nearby restaurants such as Kagaman or Rakkando.
- Check your booking terms carefully as the hotel enforces strict non-refundable policies.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Chinese, Japanese Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa, DinersClub, JSB
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Upper floors accessible by elevator
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Bottled water (at extra charge)
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- English
- Korean
- Multi-language staff
- Japanese
- Chinese
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Doctor
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Pets Not Allowed
The nearest beach is located on the distance of 2150 m. It takes 32 minutes To the beach!
Street view
Video: ANA Crowne Plaza Osaka, an IHG Hotel, Osaka, Japan
Map
Reviews
Room is clean and well maintained. The view is overlooking the river so it is very nice. Also, thank you for the assistance of Ms. Saki Kamada and she was very helpful to answer my questions before my arrival. Overall, it was a very pleasant stay and it is recommended to come back again.
Our room felt a bit strange, like it was unclean. The rooms are very old. The bathroom faucets were runny and hard to turn without making a loud squeaky noise. We discovered that the hotel will be closing its doors this October so don’t expect any updates on the condition of the building.
It was difficult to sleep during the 5 days we were there - partly due to the TV turning on then off for a second in the middle of the night, but mostly the sensation that the room and bed wasn’t clean . By the third night of poor sleep, I discovered a cockroach early in the morning crawling on our clothes! I had to kill it quickly.
I informed the front desk and we were moved to another room down the hall. Don’t know if it made much difference since it was on the same floor. I asked if there was any way our clothes can be cleaned but it didn’t seem possible for them to help with that, or more like they were reluctant to. I didn’t bother asking again as we had a busy schedule. I can say it was one of my most disappointing stays.
Was really disappointed that we were told about the complimentary pool access with our room and then denied entry because my husband had tattoos. He was with me and tattoos were clearly visible at check-in. Having the conversation up front, or not offering the pool access would have avoided the issue.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about ANA Crowne Plaza Osaka
How far is ANA Crowne Plaza Osaka from the nearest metro station?
The Yodoyabashi metro station is about an 8 to 10-minute walk from the hotel.
Are pets allowed at ANA Crowne Plaza Osaka?
Pets are not allowed at this hotel.
Is breakfast included in the room rate?
Breakfast is served buffet style daily from 07:00 to 10:00 but is not included in the room price; it must be paid for separately at the hotel.
Does the hotel offer facilities for children?
Yes, there is paid childcare and nanny service, as well as stroller rentals, but additional fees may apply for children using existing beds.
Are there any additional charges for using the pool or spa facilities?
Yes, the indoor pool, massage, sauna, and spa services require additional payment.








































































































