Hotel New Otani Osaka in Osaka
✅ Spacious rooms by Japanese standards with excellent cleanliness (10/10). ✅ Helpful and attentive staff providing luggage assistance and smooth check-in/out. ✅ Great breakfast with a variety of Western and Japanese options, recommended to arrive early to avoid queues. ✅ Convenient location near Osaka Castle, JR Loop Line, and multiple restaurants and cafes. ✅ Facilities include executive lounge with workstations and well-maintained 80s-style decor. ❌ Some guests noted the interior and bathrooms are dated and show signs of age. ❌ One review mentioned cigarette smoke smell in the room despite efforts to ventilate. ❌ Castle views from some rooms require awkward neck positioning to see properly. ❌ Lighting in rooms can be dim, affecting brightness. ❌ Limited power outlets in rooms (one outlet in a twin bed room reported).
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Description
Hotel New Otani Osaka is a 5-star property originally built in 1986 and renovated in 2006, offering a range of over 40 room types including Economy Double rooms, various Superior and Deluxe rooms, Japanese-style rooms, and multiple suite options with views of Osaka Castle or the city. The hotel provides extensive services such as a fitness centre, spa, tennis court, multiple restaurants including the well-rated 游玄亭 and SATSUKI, and amenities like free parking, 24-hour security, and concierge service. Guests often praise its spacious rooms by Japanese standards, excellent cleanliness rated 10/10, and highly attentive staff. While the décor is described as classic and somewhat dated, many appreciate its maintained charm and thoughtful features like soundproof rooms and in-room breakfast options. Pet policies exclude pets except for service animals. The hotel accepts major credit cards and provides currency exchange, making it convenient for international travelers.
Location
Situated at 1-8-8 in Osaka, Hotel New Otani Osaka is a short walk from Osaka Castle and its surrounding park, with some rooms offering direct views of the castle. The hotel lies roughly 6 minutes on foot from the JR Loop Line station, facilitating easy access to Universal Studios Japan, Shinsaibashi, and Umeda shopping districts. Nearby, guests will find convenience stores, Starbucks, McDonald's, and several restaurants within a few hundred meters. The nearest beach, 大阪ふれあいの水辺, is approximately 1.6 km away, while the hotel itself sits conveniently close to metro and JR stations, making it a practical base for exploring Osaka.
Tips
- Arrive early for breakfast to avoid queues, as it gets busy by 8:50 AM.
- If you prefer a smoke-free environment, specify a non-smoking room on a non-smoking floor during booking.
- For the best experience of the castle view, request a room with a direct line of sight to Osaka Castle, but be aware that some views require looking at an angle.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Option: Buffet Cuisine: Western, Japanese Opening hours: [Mon - Sun] 07:00-10:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, UnionPay, JSB, DinersClub, AmericanExpress, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Chapel
- Garden
- Television in lobby
- Fire Extinguisher
- Upper floors accessible by elevator
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Vending machine
- Bottled water
- Kettle
- Free Wi-Fi
- Airport transportation
- Car rental
- Taxi booking
- English
- Multi-language staff
- Japanese
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Beach/pool towels
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets Not Allowed
The nearest beach is located on the distance of 1610 m. It takes 24 minutes To the beach!
Video: [4K] Walk from Osakajokoen Station to Hotel New Otani Osaka . ( Osaka, Japan . June 2025 )
Map
Reviews
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel New Otani Osaka
Are pets allowed at Hotel New Otani Osaka?
Pets are not allowed, but service animals are permitted.
What types of rooms offer views of Osaka Castle?
Rooms with castle views include Triple room with Castle view, Small Triple room with Castle view, Superior Double room with Castle view, Deluxe Double room with Castle view, Compact Triple room with Castle view, Family Quadruple room with Castle view, Superior Junior Suite with Castle view, Superior Double Junior Suite with Castle view, and Luxury Double Junior Suite with Castle view.
Is breakfast included and what are its options?
Breakfast is available as a buffet with Western and Japanese cuisine, served daily from 07:00 to 10:00. Contact the property to confirm if extra breakfast options are available.
Does the hotel offer parking facilities?
Yes, free parking is available and 24-hour parking costs approximately ¥1200.
How close is the hotel to public transportation?
The hotel is a 6-minute walk from the JR Loop Line station, providing easy access to metro and JR train lines.



























































































































































