Where to stay in Hakone

This five-star hotel is absolutely wonderful! The hotel itself has a rich history, and there's even a museum inside that meticulously chronicles its past. The hotel garden is stunning and perfect for photos. The Japanese breakfast is a must-try; we enjoyed it so much that we had it for four consecutive mornings! What's more, the Japanese breakfast menu changes every three days, with each day offering...

This hotel is practically flawless. The facilities are excellent, the service is great, the food is delicious, the aesthetics are beautiful, and the location is perfect. Some particular highlights include: ① The entire hotel is a scenic spot; you could spend half a day just exploring it. The adjacent shrine is directly connected to a hiking trail. ② Japanese breakfast requires a reservation, while...

The forest-view rooms are located in the wing built in the 1960s. The decor isn't just retro; it's genuinely vintage. You can tell they used quality materials and had good taste, but it definitely feels dated. The public bath is conveniently located on the 6th floor of the forest wing. The shower stalls have dividers, so privacy is decent. If you're not comfortable using the public bath, the hot water...

The hotel itself has a lot of character. As a century-old hot spring hotel, the architecture is quaint and grand, and the courtyard is huge, perfect for a long stroll and great for photos. The location is also very convenient with easy access to transportation. Overall, it was a fantastic experience, highly recommended.

This hotel exceeded my expectations. Even though I had some understanding of it before booking, staying there in person truly revealed the unexpected delights. The hotel is conveniently located near the Tram Palace lower station or the Hotel Zen bus stop, making it accessible even without a car or private charter. Then there's the hotel's architecture, the concierge area, the front desk, the check...

This is my 3rd visit in past 2 years. The hotel is so well maintained, the service is very professional. We enjoyed the japanese set dinner and felt that the portion can be bigger. The Western Breakfast was great and must try. The dining ambience was good.

It was okay, and very clean. Walking into the lobby, I was pleasantly surprised by how clean it was. Although it's an old hotel with a vintage interior, it has a charming feel, almost like stepping back into the Japanese dramas I watched as a kid. Despite its age, it's very well-maintained and clean, which made it comfortable. Everything else was pretty standard. The location was convenient.

This was my second stay at Yumoto Fujiya Hotel, and it's always the hotel with the best environment and largest rooms during my two-week trips to Japan. The room has a tatami area, which is perfect for relaxing and chatting. Waking up in the morning and standing on the balcony, you're greeted by lush greenery and the sound of a gurgling stream – it's an absolute treat for both body and mind. The bathroom...

The hotel's location is excellent. From Hakone-Yumoto Station, you take the elevator down to ground level, cross the bridge, and the hotel is a short walk on your right, up another elevator. If you want a private onsen, you'll need to book it separately for 2000 yen per person. We booked a standard double room; the facilities aren't brand new but are clean, and the room itself is larger than what you...

The hotel location is great and just next to Hakone Yumoto Station. Overall, the staff are friendly and helpful. The breakfast is great and includes lots of varieties. You could also reserve the private bath and the cost is reasonable. We took the French Restaurant for dinner which is amazing good.

This was the best hotel I stayed at during my Chinese New Year trip to Japan, though it was also the most expensive. The hotel is right by the Hakone-Yumoto station exit, just across the little red bridge, which is incredibly convenient for families with luggage or young children. The hotel itself is comparable to a 4- to 5-star hotel in China. Both the service and facilities were excellent. They...

During our recent stay at Yumoto Fujiya Hotel, we found the location to be very convenient, making it easy to explore the beautiful surroundings of Hakone. The room we stayed in was clean and well-maintained, which contributed positively to our overall comfort. While most of the staff were generally polite, we felt that there was room for improvement in terms of warmth and friendliness, particularly...

The hotel's shuttle bus was very convenient, the room was comfortable, breakfast was exquisite, and the hotel service was excellent. A wonderful memory.

This hotel is nestled in the mountains, and the service was decent. The facilities inside the hotel were all quite clean. Overall, it was good.

This hotel is great for seniors; the hot springs are nice, and while the facilities are a bit old, they're clean. Environment: There aren't many other hotels nearby. Hygiene: It's good; the cleaning staff does a good job.

A very good stay overall. Rooms were a bit dusty and mould on the bathroom ceiling. However staff were excellent and looked after us all the way.

The hotel's shuttle service made getting around incredibly easy. We pre-booked it on Ctrip, and the shuttle to/from Odawara was right on schedule. It also offered flexible pickups and drop-offs at several attractions. After returning to the hotel, a soak in the hot spring was the perfect way to unwind and wash away the day's fatigue.

Spacious room and nice services. The breakfast has a great variety of choices. Hot spring is nice.

Hotel is abit dated and old by now compared to when I stayed many years ago. Still it’s a relatively clean, nice and comfy hotel, with nice Fuji view in both onsen and surrounding area. Overall it’s a lovely stay and we are happy to be back again.

Hotel location is good connection to obako ropeway station. 3 min walk from the back of hotel. Good dinner and breakfast wt a lot selections.

Worth the room upgrading for a much bigger ryokan room with attached onsen. Fabulous! Food is great too!

Hotel is spaces and nice. Services and facilities was good. Foods just above average, not that fantastic and location was abit inconvenient and too far. Otherwise overall was ok.

Amazing hotel! The rooms are spacious and the beds are very comfortable. The onsen is large and has beautiful views of Mount Fuji from the women's section, but unfortunately, I couldn't see it from the men's. The food was spectacular; I was surprised by the quality, especially for a buffet. The staff, both at reception and in the restaurant, were very friendly and attentive. The only downside would...

The ryokan style room was clean and cozy, but a bit small for a family of 5. Buffet-style dinner and breakfast were decent, with selection of both Japanese and Western options. Staff were very polite and helpful, front desk staff speaks good English too. Good location for self drive travellers, near to attractions like Owakudani and Open Air Museum. The public bath (both indoor and outdoor) were...

Not bad, pretty good overall, just the food felt a little perfunctory. The outdoor hot springs are great, and transportation is convenient with a bus stop just a short walk away.

Staying for one night with two meals for 2700 yen offered excellent value for money. The open-air bath on the balcony is not a hot spring; it's just hot water. There's one public hot spring and three private hot springs in the garden, which are the real deal. On the first day, I didn't realize our balcony bath was just hot water until I specifically asked the front desk and found out only the first...

The environment is great, but the staff's English isn't very good, and the food is pretty mediocre.

The guy who did the check in was super friendly and helpful. Our room was spacious and spotless. I was not too well to go out but the place had every thing I need for relaxing and recovery.

The food was quite mediocre, and the location was inconvenient, but the service was very good.

Coming to Hakone in winter, hot springs are a must! My top choice is definitely a room with a private onsen, perfect for a peaceful moment for two. The private bath is a bit small, just right for one person to soak comfortably. The view from the balcony is beautiful, with lush green maple leaves layered with red and yellow. Dinner and breakfast were decent. However, the sink in the bathroom and the...

The package including two meals was pretty good value for money. You can send your luggage to the hotel from Yumoto Station. Dinner was a buffet, which was decent, but I personally prefer Japanese Kaiseki cuisine. 😊 The hot spring is large and has an outdoor section. Overall, it offers good value for money.

The room size was very big. But it’s rather old; many cigarette butts on the balcony floor so we didn’t even want to step out. Each time someone flushed the toilet it gave out such loud noise, which sound like a jet engine. It really needed some upgrade. The onsen was the highlight of the stay. Very nice and relaxing. Breakfast was decent with many choices. Location wise it is rather far from the...

The location is quite convenient, and the food is good compare the price.

It has a very large space for the room. Staff were efficient and friendly.

The hotel is divided into a South Wing and a North Wing, with the restaurant and hot spring located in separate buildings. The hot spring area is quite spacious. Free parking and internet access are provided. Overall, it's pretty decent.

The room facilities are a bit old, but well-maintained. The room itself is quite spacious. There are multiple hot spring pools, both indoor and outdoor. The downside is the inconvenient transportation. We came from Kamakura and it took a long time to get here. The bus journey involved a lot of winding mountain roads, and I almost got carsick.

The hotel has a beautiful environment, especially the Japanese garden 🏡 which is incredibly picturesque. Even though it's winter, the plum blossoms and cherry blossoms 🌸 in the courtyard are already in bloom, making for a pleasant stroll. There are also many cultural relics. The guest rooms are a bit dated, and the facilities are just average.

The hotel's location is excellent. The bus to Owakudani leaves right in front of the hotel. However, there was no snow, so the outdoor views from the hotel weren't particularly appealing, just mountains and bare branches. Since we didn't opt for a meal, the two futons were already laid out for us quite early.

We stayed in a few Ryokans but this Yoshiike Ryokan is the best because the room have large window that allow fresh mountain air to flow into the room and the futons are incredibly comfortable and warmed. We came in January when the weather dropped to 0c and the room had heaters. The onsen is beautiful and natural. My wife loved the gardens. And the receptionists are very polite and happy. We loved...

The lady at the front desk spoke incredibly fast, regardless of whether you understood her or not. She quickly scribbled on a piece of paper, rapidly fulfilling her duty to inform, clearly a very indifferent person. When the air conditioner started in the room, it sounded like a turbocharger; the equipment is old. In the morning, a broadcast came on in the room, asking people to go to the parking lot...

Hotel facilities is great. Onsen is great. However the service is average. Hotel breakfast is not available most of the time (our trip in Dec 25-27)

The room was fine, and the service was good.

Hakone Kogen Hotel is perfect for those looking to unwind in a peaceful natural setting. Surrounded by greenery, the atmosphere was calm and refreshing, making it a great escape from the busy city. The room was clean, spacious, and comfortable, with a nice traditional touch that added to the overall experience. One of the highlights was the onsen. The hot spring facilities were well-maintained and...

I totally recommend it. Just be aware that the onsens are naked and they separate females and males. I recommend to book for a private onsen and you can be with your partner

I opted for a two-meal option and would recommend this place to everyone; I think it's quite good value for money. However, there's no shower in the room, so you have to go to the public bathhouse to shower, and then you can soak in the hot spring. If you don't like soaking in the hot spring with a group, they have private bathhouses available for booking at 3500 yen per hour. I recommend them to everyone

The food was great and the open-air bath was the best. I will visit again. It was near the lake so the atmosphere was good and it was a quiet place so I could rest quietly.

A very local hot spring hotel. Although the facilities are old, it is cost-effective.

The hotel service is first-class, the room is large enough, clean and hygienic. It is close to the bus station and Taoyuandai Station. The dinner is also very rich. I enjoy soaking in the hot spring. The only drawback is that there is no shower room in the room. I have to go to the large bath every time.

The service here is incredibly thoughtful. You can communicate directly if you have any needs, and Mr. Zhang at the reception was meticulously attentive to all our requirements. There's also a laundry service. Most importantly, if you're driving, Hakone can be quite challenging with its narrow roads, so be careful!

The location is a bit secluded.  The staff keep a clean environment.  The service here is excellent.  The facilities are good, however besides onsen and food, there isn't much else to do.  The uncharges are a bit steep

Try it to experience the service and facility.

The service was excellent, professional, and very attentive. The in-room amenities were premium and had a luxurious feel. The towels and hot spring attire were made from high-quality material and felt wonderful. It's an excellent choice for a hot spring inn.

Italian restaurant is so good! Food and View are good! Definitely will back again

the best in every way except transportations are needed to be planned in advance. quite up on the hill with a very good view

Beautiful older style hotel, staff are attentive , baths are beautiful and comfortable beds, amenities is nice too with dyson hsirdryer. Fantastic location. The only downside is room a little outdated with mould on the ceiling and inside the wardrobe.

Great place and very comfortable.

A place stagnate in time, with timeless charm and good environment. Located conveniently nearby to Yumoto Station is a great plus for laid back area of Hakone. Service staff are friendly and attentive to details, and have no difficulty to communicate in English. Recommended for slow pace holiday

Excellent! This onsen ryokan, operating for over 70 years, boasts 9 natural spring sources, a clear testament to its authentic *gensen kakenagashi* (free-flowing hot spring water) system. It's a short, convenient walk from the station. The bamboo grove at the entrance is exquisitely maintained, and we were welcomed by female staff in traditional attire. The gentleman who handled our check-in had a...

The hotel has a very authentic Japanese style. Its interior is also beautiful, making it a perfect spot for photos. Both meals provided were Japanese-style; after booking a specific time, guests are escorted to a private dining room to enjoy them. The dishes were beautifully presented and a feast for the eyes. A relaxing bath after dinner was perfect for unwinding. My only regret is that my stay was...

The hotel's ambiance was exceptionally comfortable, far exceeding my expectations. I highly recommend the open-air private onsen room; it spares you the awkwardness of public baths, featuring an incredibly spacious room and a private garden. The room rate included both breakfast and a traditional kaiseki dinner. The meals were exquisitely prepared, and dinner was accompanied by a traditional Japanese...

The entrance is right in front of Gora Station, so transportation wouldn't be an issue. Plenty of shops and places to eat around the station, but they close pretty early. The front desk staff can speak English and explained everything clearly, from the type of onsen, the bathing hours, meals, and how to get to our rooms (it was in a separate building). The onsen are great, the outdoor private bathtub...

Staying here alone was an absolute dream! The room had kimonos for some great photo ops, and the private onsen bath was incredibly relaxing. Every dish of the Kaiseki dinner was a work of art – so delicious I almost danced with joy. I felt so well taken care of from check-in to check-out. It's truly introvert-friendly, no awkwardness at all. I'm definitely staying here again on my next visit!

Fantastic location as it’s just at Gora station. The staff are friendly and nice. The meals are good and plentiful. Lots of free snacks and food throughout the day. Highly recommend. Beautiful sunrise from the room.

Our trip so great! They provide everything for you including snacks and fresh set of pajamas every day. The included breakfast and dinner were marvelous as well. The public onsens were awesome. You just need to find a time to go when there are not too many people. We had our dinner during the second shift (at 8pm) so we went to the onsen first, showered, and then went to dinner, which worked out perfectly...

Loved our stay here- food was exceptional, amenities were great and the location was right next to the Gora station. Very convenient!

The room is spacious and clean. The dinner was absolutely delicious 😋 Good location 👍🏻👍🏻

Everything was nice, few steps away from train station. Not so many trains at night so the noise isn't really a problem. Nice bath.

Good location and staffs are friendly.

Excellent location, and the staff are friendly. The hotel is a bit old, but it's clean.

The price is cheap, but the food is incredibly delicious. With all-you-can-eat roast beef, it's a fantastic deal.

Excellent location,just next to train station and bus terminal. The onsen was definitely a " plus". Highly recommended.

The hotel is conveniently located.

The hotel service was excellent, and any problems were resolved promptly.

The room is decorated in a Japanese style and is very spacious. Each room has a private onsen bath.

Setting: The hotel is nestled in the mountains, offering fresh air and quiet nights. It's also near a small river and waterfall. It's also conveniently located near attractions like Hakone Shrine and Lake Ashi. Service: The staff were attentive, the breakfast was plentiful, and lunch and dinner reservations were available. Facilities: The hotel's overall decor is relatively new, and the rooms are significantly...

This superb hotel writes HOSPITALITY in capitals. Everything is focused at the guests wellbeing. And when a problem occurs it is solved with a smile 😀. Staff is super friendly, the onsen is great. RECOMENDED!

We had a Japanese style room, which was very spaceous. Our view was excellent, nice Onsen, good food and super friendly staff!!! We lost our wallet in the hotel and they send it after us to our Next hotel the same Day! Thank you for the very pleasant stay! Arigato gozimas!

It's OK! The exhaust fan is a bit loud at night!

The whole experience was incredible. The staff are very welcoming and accommodating. The

Wonderful staff and accommodation.

This is a Premium high $$$ stay, you will feel very fancy here. The private Onsen is the best I have ever had the pleasure of using (it is 1000% worth the surcharge) The only issues I had with my stay were some inconsistencies with the online posting and the english room instructions they appeared a little out of date (for example they both listed a dinner that was not available for our stay)

Probably the best hotel we’ve ever stayed in. Amazing staff with unparalleled Japanese service, super clean, fantastic onsen. FREE ALCOHOL, best breakfast ever. No words to say how much we enjoyed our stay.

Overall, I good experience however there are some strange rules. For example, you cannot enter the hotel for several hours before your check-in at 6pm because they’re cleaning. There is no area to wait and relax, not even outside. We were encouraged to visit local museums. Whatever you do, do not arrive early! It’s also a bit odd that nothing is open in the morning so if you wake up between 5-7am...

Superior, Excellent, Comfortable, Clean, Well serviced. Professional bartenders, perfectly balanced cocktails, seasonal cocktails. Multiple choices of morning coffee. Brunch, Dinner. Amazing food combination and pairing wine. The cleanest SPA area I met. Definitely revisiting !

Kanaya Resort is one of the most magical properties I have ever had the pleasure of staying at. My partner and I spent two nights here in March and we were blown away by the quality of the service. I knew we were in for a treat when we were welcomed with a hot tea and cookies upon check-in, but it only got better from there. The amenities in the room were a lovely touch, complete with a robe, pajamas...

The number of guests was limited, so we were able to stay in a quiet and peaceful environment. The food was delicious, the service was impeccable, and we were very satisfied with the private hot spring.

Middle of nowhere Friendly crew, trying their very best to speak english Surprise dinner! Lots of choices for drinks, kind of French overall with Japanese twist :) Lamb is outstanding I just had small difficulty finding the caviar on my fish Desserts are about right, and the chocolate 🍫 😋

From start to finish our stay was exceptional. The rooms were beautiful and the onsen overlooking the mountains was lovely. The dining was fantastic with such artfully displayed dishes. Highly recommend!

Best Hotel in Japan so far! The staff provided exceptional service: attentive, personalized, and delivered with genuine warmth. We stayed overnight to celebrate my sister’s birthday and enjoyed a spectacular dinner at their in-house restaurant. Each course was artfully presented, blending exquisite flavors with meticulous detail, and the staff thoughtfully explained the inspiration behind every dish...

Wonderful Everything was wonderful. From the check-in, dinner, bath, breakfast, to the farewell, everything was wonderful. The quality of the guests was also excellent.

A beautifully designed hotel with a serene atmosphere. I loved the onsen facilities, especially having both private and public baths to choose from. The surroundings were so quiet that I slept incredibly well. The breakfast buffet was delicious, and the location couldn’t be more convenient. A wonderful stay overall.

The room was great, and the front desk staff were very attentive and detailed. The hotel's overall environment is quite good, and the transportation is also convenient, making it suitable for friends visiting Hakone for the first time. The hotel facilities are complete, and the lounge on the second floor is open 24 hours. You can go there to have some drinks and chat, and it's all free.

I had a wonderful stay at Hakone Yutowa. The hotel was very clean, and the atmosphere felt warm and cozy—especially perfect during the winter season. One of the highlights was the free-flow alcohol selection, which included plum wine, Japanese spirits, whisky, and beer. They also offered a nice variety of snacks like spicy biscuits, nuts, cakes, and mochi, which made the experience even more enjoyable...

The hotel is a 5–6 minute walk from Gora Station, making it convenient for exploring the area. They offer welcome drinks and snacks, along with complimentary coffee and beverages. Both breakfast and dinner were delicious; breakfast included congee, and dinner was a generous spread (buffet plus beef or fish teppanyaki). The room was newly renovated and quite spacious. While there's no bathtub, the indoor...

The room was spotless, and the mini-bar and breakfast service were perfectly in line with the price. The staff's attitude was absolutely perfect. The hot springs were fantastic and really helped me relax~

This is a very spacious onsen ryokan with a kids' book corner and a manga nook. The private onsen baths are free of charge, making it perfect for family trips, though they are quite popular and require a queue. There are complimentary afternoon refreshments and late-night snacks. The courtyard features a bonfire and foot bath. From check-in in the afternoon, there are always facilities to use, and...

The experience was above and beyond expectation. The room and onsen were phenomenal ways to wind down after all of our sightseeing and exploration. My wife is vegetarian and they made special accommodations to fit both her diet and my own while very patiently explaining each part of our meals to use and direction on how to best enjoy them. If we're ever back in Hakone, this is where we will be staying...

This place was nice for the money and the big selling point was the breakfast dinner plan that is worth getting

Overall is good, but food wise can be improved

The hotel was very comfortable, and the staff were incredibly enthusiastic and friendly. There's a hot spring for bathing, and it includes a one-night stay with two meals. The food selection was extensive and very rich. Overall, it's excellent value for money. Highly recommended!

Rally love the Ryokan experience. Beside is family mart super convenient. Free flow of beer and delicious dinner and breakfast! Bed is soooo comfortable. 5 stars for me🥰

Rally love the Ryokan experience. Beside is family mart super convenient. Free flow of beer and delicious dinner and breakfast! Bed is soooo comfortable. 5 stars for me🥰

It would have been nice if there was a sauna in the public bath.

I was able to enjoy the service very well, but overall I got the impression that the price was a little high in terms of cost performance. First of all, I was very satisfied with the quantity and quality of the food. The dinner was wonderful, and I also liked the style of serving various dishes little by little in the morning. The staff were also very kind and friendly. The facility feels a little...

Lovely experience staying here. Our Wa Fuu room was modern, clean and provisioned with exquisitely comfortable floor-beds, as well a constantly-flowing private onsen with well-kept shower fixtures and tiling. Sweeping view of the mountains from both the room and bath. Room food service was convenient and the "set" meals were delicious. Bravo!

Literally my first onsen experience in Japan. I feel relaxed sitting in the private onsen connected to our room. My sore muscles got much better after onsen! Amazing! Japanese dinners and breakfasts are very good too!

Stayed recently as a family of 4 with 2 young children. The long and short of it is we would definitely stay again next time we're in the area. The food is high quality Japanese, the room was spacious, clean and quiet and the staff were very kind and considerate. It really was a good break for a couple of nights.

The kaiseki dinner was absolutely delicious. The hot springs were incredibly relaxing, making this an amazing trip. I went without doing any research beforehand, but at the footbath bar where they serve welcome drinks, a staff member gave me a map and kindly recommended some great places to visit.

First time staying ryokan, was a great experience doing onsen in the room. The place was clean, and enjoyed the free welcome drinks and the foot bath.

Pros: Nice hotel, close to the ski lifts and the train station. There's a great coffee shop across the street and all the sights are very close. The rooms are large and spacious. The service and staff are excellent. Breakfast and dinner are delicious; I'd say there's a lot of food. I also liked the lobby bar. We went for a massage and to the onsen. Cons The rooms have layers of dust on the walls,...

We took a room in the annex. We had a terrace overlooking the valley below. The onsen was on the terrace right next to the showers.

Rooms were quite nice with good views, but rooms tatami flooring was a little worn out, and the wifi was very slow. The public hot springs are small, and there is no view

Great inclusion. The food service place isn’t too flashy making the entire dinning experience a bit lacking. You can book up to 3 private bath session. I used the public bath early in the morning which is great too, had the entire place to myself.

I booked a room with a private onsen, and the room itself was incredibly spacious. You never have to worry about Japan's high standards for cleanliness; it was so clean and comfortable to stay in. It was truly blissful to go straight from showering to soaking in the onsen! Breakfast was delivered to a separate dining area right across from our room, with each room having its own dedicated dining space...

Suimeisou's location is fantastic. For our family of three with a child, it was incredibly convenient to walk to the hotel with our luggage right after arriving at Hakone-Yumoto Station. The price for three people for two nights and three days was 7500 RMB. The hotel front desk staff and the ladies in charge were all very welcoming. If we had any questions, we could call our dedicated butler. Since...

Excellent! Very Japanese. If you want to experience Japanese culture, give this a try.

The room was tiny, nothing like the pictures! There wasn't even space to put our luggage... The public onsen was just a plain pool, completely lacking any ambiance or nice surroundings. We paid extra for a private onsen, but it was only good for photos... (And you could even see the hotel across the way while soaking). The toilet paper 🧻 in this hotel was as thin as what you'd find in a public restroom...

Hakone Suimeisou, although not cheap, is truly a great value-for-money onsen ryokan in Hakone when you consider its location, facilities, ambiance, and service. The hot springs are genuine, and both the room and meals are very high-class. It would be even better if it were a bit more affordable.

The biggest advantage is probably its proximity to Yumoto Station. You don't even need to go upstairs from the second floor; just walk to the end, turn left, take the elevator down, walk forward, turn left, and you're there in two minutes. 1. I planned to explore Hakone during the day and knew I'd miss dinner, so I only booked breakfast instead of the half-board option. That turned out to be a great...