Hotels in Hakone

This hotel exceeded my expectations. Even though I had some understanding of it before booking, staying there in person truly revealed the unexpected delights. The hotel is conveniently located near the Tram Palace lower station or the Hotel Zen bus stop, making it accessible even without a car or private charter. Then there's the hotel's architecture, the concierge area, the front desk, the check...

This is my 3rd visit in past 2 years. The hotel is so well maintained, the service is very professional. We enjoyed the japanese set dinner and felt that the portion can be bigger. The Western Breakfast was great and must try. The dining ambience was good.

The room was very comfortable and quiet. There are many places to explore throughout the hotel, and the hot springs are definitely worth a visit, especially in the morning when it's particularly peaceful!

👍👍 Met expectations. It has a real sense of history and the interiors are beautiful. The hot spring was very relaxing.

This hotel has a lot of historical character and is pretty good overall. It has a garden you can stroll through, and there's a bus stop right outside that takes you directly to Odawara Station, which is very convenient. The only downside is you can't see Mount Fuji from here.

Beautiful hotel, loved everything about it, from location to the hotel staff, next time will stay longer, the Japanese breakfast was truly amazing

Good hotel overall, breakfast could have more options. Baths were the best thing here.

The location is super convenient, right next to Hakone-Yumoto Station, just across the bridge. It's a large hotel with spacious rooms and good facilities. The hot springs are great and not too crowded.

Second time staying here. It's very conveniently located for sightseeing and getting back to Tokyo. The food wasn't as good as last time, probably due to rising prices in Japan. Service was satisfactory. Next time, I'll probably skip booking meals.

The room was spacious, very clean, and well-equipped. Since I booked a random room, it really exceeded my expectations. It's very close to the station, making it convenient to get to all the main attractions. I had a very comfortable stay.

Excellent location in Hakone - just opposite the train station and in the middle of Hakone town Rooms have been renovated and modernized Breakfast is fine but the food spread is average. Highly recommended

This hotel once hosted the Emperor. The rooms are spacious, and being nestled in the mountains, the air is rich with negative ions. There's a balcony where you can step out and listen to the gentle sound of water. For our hot spring experience, we opted for a private onsen. Breakfast was a bit crowded, but well-organized. All dinner restaurants require reservations; if you don't have one, the izakaya...

The hotel has a beautiful environment, especially the Japanese garden 🏡 which is incredibly picturesque. Even though it's winter, the plum blossoms and cherry blossoms 🌸 in the courtyard are already in bloom, making for a pleasant stroll. There are also many cultural relics. The guest rooms are a bit dated, and the facilities are just average.

The hotel's location is excellent. The bus to Owakudani leaves right in front of the hotel. However, there was no snow, so the outdoor views from the hotel weren't particularly appealing, just mountains and bare branches. Since we didn't opt for a meal, the two futons were already laid out for us quite early.

We stayed in a few Ryokans but this Yoshiike Ryokan is the best because the room have large window that allow fresh mountain air to flow into the room and the futons are incredibly comfortable and warmed. We came in January when the weather dropped to 0c and the room had heaters. The onsen is beautiful and natural. My wife loved the gardens. And the receptionists are very polite and happy. We loved...

The lady at the front desk spoke incredibly fast, regardless of whether you understood her or not. She quickly scribbled on a piece of paper, rapidly fulfilling her duty to inform, clearly a very indifferent person. When the air conditioner started in the room, it sounded like a turbocharger; the equipment is old. In the morning, a broadcast came on in the room, asking people to go to the parking lot...

Hotel facilities is great. Onsen is great. However the service is average. Hotel breakfast is not available most of the time (our trip in Dec 25-27)

The room was fine, and the service was good.

The package including two meals was pretty good value for money. You can send your luggage to the hotel from Yumoto Station. Dinner was a buffet, which was decent, but I personally prefer Japanese Kaiseki cuisine. 😊 The hot spring is large and has an outdoor section. Overall, it offers good value for money.

The room size was very big. But it’s rather old; many cigarette butts on the balcony floor so we didn’t even want to step out. Each time someone flushed the toilet it gave out such loud noise, which sound like a jet engine. It really needed some upgrade. The onsen was the highlight of the stay. Very nice and relaxing. Breakfast was decent with many choices. Location wise it is rather far from the...

The location is quite convenient, and the food is good compare the price.

It has a very large space for the room. Staff were efficient and friendly.

The hotel is divided into a South Wing and a North Wing, with the restaurant and hot spring located in separate buildings. The hot spring area is quite spacious. Free parking and internet access are provided. Overall, it's pretty decent.

The room facilities are a bit old, but well-maintained. The room itself is quite spacious. There are multiple hot spring pools, both indoor and outdoor. The downside is the inconvenient transportation. We came from Kamakura and it took a long time to get here. The bus journey involved a lot of winding mountain roads, and I almost got carsick.

Not bad, pretty good overall, just the food felt a little perfunctory. The outdoor hot springs are great, and transportation is convenient with a bus stop just a short walk away.

Staying for one night with two meals for 2700 yen offered excellent value for money. The open-air bath on the balcony is not a hot spring; it's just hot water. There's one public hot spring and three private hot springs in the garden, which are the real deal. On the first day, I didn't realize our balcony bath was just hot water until I specifically asked the front desk and found out only the first...

The environment is great, but the staff's English isn't very good, and the food is pretty mediocre.

The guy who did the check in was super friendly and helpful. Our room was spacious and spotless. I was not too well to go out but the place had every thing I need for relaxing and recovery.

The food was quite mediocre, and the location was inconvenient, but the service was very good.

Coming to Hakone in winter, hot springs are a must! My top choice is definitely a room with a private onsen, perfect for a peaceful moment for two. The private bath is a bit small, just right for one person to soak comfortably. The view from the balcony is beautiful, with lush green maple leaves layered with red and yellow. Dinner and breakfast were decent. However, the sink in the bathroom and the...

The hotel's shuttle bus was very convenient, the room was comfortable, breakfast was exquisite, and the hotel service was excellent. A wonderful memory.

This hotel is nestled in the mountains, and the service was decent. The facilities inside the hotel were all quite clean. Overall, it was good.

This hotel is great for seniors; the hot springs are nice, and while the facilities are a bit old, they're clean. Environment: There aren't many other hotels nearby. Hygiene: It's good; the cleaning staff does a good job.

A very good stay overall. Rooms were a bit dusty and mould on the bathroom ceiling. However staff were excellent and looked after us all the way.

The hotel's shuttle service made getting around incredibly easy. We pre-booked it on Ctrip, and the shuttle to/from Odawara was right on schedule. It also offered flexible pickups and drop-offs at several attractions. After returning to the hotel, a soak in the hot spring was the perfect way to unwind and wash away the day's fatigue.

Spacious room and nice services. The breakfast has a great variety of choices. Hot spring is nice.

The service here is incredibly thoughtful. You can communicate directly if you have any needs, and Mr. Zhang at the reception was meticulously attentive to all our requirements. There's also a laundry service. Most importantly, if you're driving, Hakone can be quite challenging with its narrow roads, so be careful!

The location is a bit secluded.  The staff keep a clean environment.  The service here is excellent.  The facilities are good, however besides onsen and food, there isn't much else to do.  The uncharges are a bit steep

Try it to experience the service and facility.

The service was excellent, professional, and very attentive. The in-room amenities were premium and had a luxurious feel. The towels and hot spring attire were made from high-quality material and felt wonderful. It's an excellent choice for a hot spring inn.

Italian restaurant is so good! Food and View are good! Definitely will back again

the best in every way except transportations are needed to be planned in advance. quite up on the hill with a very good view

Beautiful hotel with a perfect view of the lake and right next to public transportation options. The deluxe lake view room was huge and very clean. The public onsen is small with just two pools, one onsen had an open view to the sky. Note that they have no gyms available. The breakfast was great, a small main hot entree and unlimited sides, such as breads, salads, fruits, and drinks. The only downside...

Paid for an expensive lake view room but they gave us one which is the worst one. Furthermore the aircon was not working and it was stifling in the room. We were told that it is central heating and nothing can be done about it. They allow us to open the window to get some fresh air. Paying over S$400/night is really not worth it. Location is next to the excursion boat jetty and some eateries.

This is a century-old hotel, so the room facilities are a bit dated. However, the service level and overall experience definitely give off an 'old money' vibe. The location is excellent, with a bus stop right outside and close proximity to the pirate ship port. My favorite part was waking up and pulling back the curtains to see the white peak of Mount Fuji.

Hakone Hotel is a historic piece of Hakone and has maintained its elegance over the decades. It has spacious rooms with comfortable beds and if lucky, great views of the lake and Mt. Fuji. The onsen are a nice touch, and included for guests with minimal charge, 150 yen per da, and seems to be compulsory. The breakfast is simple, with an order main dish, and buffet for the additional options. The French...

Stunning views. Highly recommended if you are in Hakone. The breakfast was good too.

Beautiful hotel with a really large, clean and comfortable room. Appreciated the complimentary drinks in the room, and at the foyer (in the morning) and bar (during happy hour). Lovely view of Mt Fuji across the lake as well, worth every penny. Unfortunately Mt Fuji was covered by clouds for most of our trip, but the only time we were able to see it mostly in full was at the hotel. Onsen experience...

Beautiful older style hotel, staff are attentive , baths are beautiful and comfortable beds, amenities is nice too with dyson hsirdryer. Fantastic location. The only downside is room a little outdated with mould on the ceiling and inside the wardrobe.

Great place and very comfortable.

A place stagnate in time, with timeless charm and good environment. Located conveniently nearby to Yumoto Station is a great plus for laid back area of Hakone. Service staff are friendly and attentive to details, and have no difficulty to communicate in English. Recommended for slow pace holiday

Excellent! This onsen ryokan, operating for over 70 years, boasts 9 natural spring sources, a clear testament to its authentic *gensen kakenagashi* (free-flowing hot spring water) system. It's a short, convenient walk from the station. The bamboo grove at the entrance is exquisitely maintained, and we were welcomed by female staff in traditional attire. The gentleman who handled our check-in had a...

The hotel has a very authentic Japanese style. Its interior is also beautiful, making it a perfect spot for photos. Both meals provided were Japanese-style; after booking a specific time, guests are escorted to a private dining room to enjoy them. The dishes were beautifully presented and a feast for the eyes. A relaxing bath after dinner was perfect for unwinding. My only regret is that my stay was...

The hotel's ambiance was exceptionally comfortable, far exceeding my expectations. I highly recommend the open-air private onsen room; it spares you the awkwardness of public baths, featuring an incredibly spacious room and a private garden. The room rate included both breakfast and a traditional kaiseki dinner. The meals were exquisitely prepared, and dinner was accompanied by a traditional Japanese...

Everything was nice, few steps away from train station. Not so many trains at night so the noise isn't really a problem. Nice bath.

Good location and staffs are friendly.

Excellent location, and the staff are friendly. The hotel is a bit old, but it's clean.

The price is cheap, but the food is incredibly delicious. With all-you-can-eat roast beef, it's a fantastic deal.

Excellent location,just next to train station and bus terminal. The onsen was definitely a " plus". Highly recommended.

The hotel is conveniently located.

A real taste of Japan. Traditional style rooms were spacious and comfortable. Authentic Japanese breakfast provided samples of many foods. Staff are very helpful and friendly. Shuttle bus was exceptionally convenient. Stay here.

Aura Tachibana is a bit on the older side, but it is well maintained and has a lot of charm. The staff were incredibly kind, attentive, and always willing to help, which really made our stay more enjoyable. The rooms were very clean, spacious, and comfortable, giving us plenty of room to relax. Both dinner and breakfast were good, with a nice variety of dishes and satisfying portions. What really stood...

Probably one of the nicest places I've ever stayed The room was gorgeous, traditional and warm. We had the private outside bath and it was nice and warm, perfect to contrast against the cold mountain air. And the food is incredible, I received the traditional japanese breakfast which was absolutely loaded with seafood and pickled vegetables, and my partner who is allergic to seafood received a lovely...

We spent there 2 nights a couple of weeks ago and had a really nice time. The hotel and restaurant staff were all very kind and helpful, the room was traditional, spacious and nice, the public onsen (indoor + outdoor) was great, too! The food at the restaurant was very well prepared and presented! The staff was very careful with accomodating any dietary restrictions, and also served western type of...

Our stay at Aura Tachibana was an incredible introduction to the magic of a traditional ryokan. The atmosphere was serene and beautifully crafted, and the food was truly on another level — every course felt like a work of art. They provide kimonos to wear during dinner, and although we were initially a bit unsure, we decided to go for it. Once we arrived at the dining area and saw that everyone else...

nice staff clean room nice onsen, nice outdoor view in onsen!

The entrance is right in front of Gora Station, so transportation wouldn't be an issue. Plenty of shops and places to eat around the station, but they close pretty early. The front desk staff can speak English and explained everything clearly, from the type of onsen, the bathing hours, meals, and how to get to our rooms (it was in a separate building). The onsen are great, the outdoor private bathtub...

Staying here alone was an absolute dream! The room had kimonos for some great photo ops, and the private onsen bath was incredibly relaxing. Every dish of the Kaiseki dinner was a work of art – so delicious I almost danced with joy. I felt so well taken care of from check-in to check-out. It's truly introvert-friendly, no awkwardness at all. I'm definitely staying here again on my next visit!

Fantastic location as it’s just at Gora station. The staff are friendly and nice. The meals are good and plentiful. Lots of free snacks and food throughout the day. Highly recommend. Beautiful sunrise from the room.

Our trip so great! They provide everything for you including snacks and fresh set of pajamas every day. The included breakfast and dinner were marvelous as well. The public onsens were awesome. You just need to find a time to go when there are not too many people. We had our dinner during the second shift (at 8pm) so we went to the onsen first, showered, and then went to dinner, which worked out perfectly...

Loved our stay here- food was exceptional, amenities were great and the location was right next to the Gora station. Very convenient!

The room is spacious and clean. The dinner was absolutely delicious 😋 Good location 👍🏻👍🏻

The kaiseki dinner was absolutely delicious. The hot springs were incredibly relaxing, making this an amazing trip. I went without doing any research beforehand, but at the footbath bar where they serve welcome drinks, a staff member gave me a map and kindly recommended some great places to visit.

First time staying ryokan, was a great experience doing onsen in the room. The place was clean, and enjoyed the free welcome drinks and the foot bath.

Pros: Nice hotel, close to the ski lifts and the train station. There's a great coffee shop across the street and all the sights are very close. The rooms are large and spacious. The service and staff are excellent. Breakfast and dinner are delicious; I'd say there's a lot of food. I also liked the lobby bar. We went for a massage and to the onsen. Cons The rooms have layers of dust on the walls,...

We took a room in the annex. We had a terrace overlooking the valley below. The onsen was on the terrace right next to the showers.

Rooms were quite nice with good views, but rooms tatami flooring was a little worn out, and the wifi was very slow. The public hot springs are small, and there is no view

Great inclusion. The food service place isn’t too flashy making the entire dinning experience a bit lacking. You can book up to 3 private bath session. I used the public bath early in the morning which is great too, had the entire place to myself.

Hotel is abit dated and old by now compared to when I stayed many years ago. Still it’s a relatively clean, nice and comfy hotel, with nice Fuji view in both onsen and surrounding area. Overall it’s a lovely stay and we are happy to be back again.

Hotel location is good connection to obako ropeway station. 3 min walk from the back of hotel. Good dinner and breakfast wt a lot selections.

Worth the room upgrading for a much bigger ryokan room with attached onsen. Fabulous! Food is great too!

Hotel is spaces and nice. Services and facilities was good. Foods just above average, not that fantastic and location was abit inconvenient and too far. Otherwise overall was ok.

Amazing hotel! The rooms are spacious and the beds are very comfortable. The onsen is large and has beautiful views of Mount Fuji from the women's section, but unfortunately, I couldn't see it from the men's. The food was spectacular; I was surprised by the quality, especially for a buffet. The staff, both at reception and in the restaurant, were very friendly and attentive. The only downside would...

The ryokan style room was clean and cozy, but a bit small for a family of 5. Buffet-style dinner and breakfast were decent, with selection of both Japanese and Western options. Staff were very polite and helpful, front desk staff speaks good English too. Good location for self drive travellers, near to attractions like Owakudani and Open Air Museum. The public bath (both indoor and outdoor) were...

There aren't many hot spring pools, but the outdoor one at the main building offers stunning views of Mount Fuji and the large lake.

Friendly staff and nice view with Fuji mountain. Stay peaceful.

The room was decent, but the view from the first floor wasn't great. I imagine the higher floors would have a better view. The food was good, typical Japanese style, and the service was also good.

The scenery is beautiful, and the location is great, right next to Lake Ashi. The rooms are quite large and the facilities are good. However, staying on the first floor means the view is largely blocked. Also, there's no distinction between the main building and the annex; if you want to book the main building, it seems like all bookings on Ctrip are for the annex. Try to stay on the second floor for...

Great location, rooms with views of Mount Fuji. Dinner included multi-course traditional Japanese cuisine. Onsen with a view of Mount Fuji. The standard of the ryokan is beyond praise. We will definitely return. A+++

nice lake view, room is really big. indoor Onsen is small but the outdoor one has view of Fuji. Food is average.

The hotel service was excellent, and any problems were resolved promptly.

The room is decorated in a Japanese style and is very spacious. Each room has a private onsen bath.

Setting: The hotel is nestled in the mountains, offering fresh air and quiet nights. It's also near a small river and waterfall. It's also conveniently located near attractions like Hakone Shrine and Lake Ashi. Service: The staff were attentive, the breakfast was plentiful, and lunch and dinner reservations were available. Facilities: The hotel's overall decor is relatively new, and the rooms are significantly...

This superb hotel writes HOSPITALITY in capitals. Everything is focused at the guests wellbeing. And when a problem occurs it is solved with a smile 😀. Staff is super friendly, the onsen is great. RECOMENDED!

We had a Japanese style room, which was very spaceous. Our view was excellent, nice Onsen, good food and super friendly staff!!! We lost our wallet in the hotel and they send it after us to our Next hotel the same Day! Thank you for the very pleasant stay! Arigato gozimas!

It's OK! The exhaust fan is a bit loud at night!

Excellent hotel and service. We had a fantastic stay there

The service and hygiene are very good, the food is delicious but not surprising. The hot spring facilities are very good

The environment is very good, I like it

The room is clean and the facilities are excellent. You must choose the double-board package. The breakfast is amazing and the dinner is pretty normal. In addition, this hotel is quite primitive and there will be some noise when you sleep at night.

The service attitude and feeling are very good. It is very suitable for traveling with the elders. It is more suitable for relaxation without noisy children.

Good food, thoughtful sanitary ware

The number of guests was limited, so we were able to stay in a quiet and peaceful environment. The food was delicious, the service was impeccable, and we were very satisfied with the private hot spring.

Wonderful Everything was wonderful. From the check-in, dinner, bath, breakfast, to the farewell, everything was wonderful. The quality of the guests was also excellent.

Very quiet, luxurious hotel with only 14 rooms. Fabulous dinner and breakfast. Wonderful inroom Onsen bath. We had an open air private onsen. Expected a typical autumn scenery with trees changing color but a little disappointed. It might be better in spring, with fresh green vegitation.

This was my fourth visit, following my first in July this year. It's not too hot and not too cold, so it may be just the right season for a hot spring. This time, too, I enjoyed a dinner that lived up to my expectations. The main dish is usually beef, but this time it was duck. The meat was cooked to perfection, and the saltiness and gravy were a taste that I can't describe. The fish was a grouper...

This was my third visit to my second home. I had made a reservation for September, but I received a discount email for members, so I changed my plans to July. I heard that I could eat the summer specialty, sweetfish confit, so I changed my plans at the last minute. Dinner was as expected and I was very satisfied. I think the food here is the best. I thought the wine would go well with sweetfish, so...

This is my second visit, following October 2022. I went to see if the atmosphere of Forest Terrace had changed with the change of seasons, but it was a bit disappointing that there were so many dead trees. It may not turn green until around June. I drove to the entrance, and the staff called me by name, which made me feel good. The good thing about this place is that there are only 14 guest rooms,...

A beautifully designed hotel with a serene atmosphere. I loved the onsen facilities, especially having both private and public baths to choose from. The surroundings were so quiet that I slept incredibly well. The breakfast buffet was delicious, and the location couldn’t be more convenient. A wonderful stay overall.

The room was great, and the front desk staff were very attentive and detailed. The hotel's overall environment is quite good, and the transportation is also convenient, making it suitable for friends visiting Hakone for the first time. The hotel facilities are complete, and the lounge on the second floor is open 24 hours. You can go there to have some drinks and chat, and it's all free.

I had a wonderful stay at Hakone Yutowa. The hotel was very clean, and the atmosphere felt warm and cozy—especially perfect during the winter season. One of the highlights was the free-flow alcohol selection, which included plum wine, Japanese spirits, whisky, and beer. They also offered a nice variety of snacks like spicy biscuits, nuts, cakes, and mochi, which made the experience even more enjoyable...

The hotel is a 5–6 minute walk from Gora Station, making it convenient for exploring the area. They offer welcome drinks and snacks, along with complimentary coffee and beverages. Both breakfast and dinner were delicious; breakfast included congee, and dinner was a generous spread (buffet plus beef or fish teppanyaki). The room was newly renovated and quite spacious. While there's no bathtub, the indoor...

The room was spotless, and the mini-bar and breakfast service were perfectly in line with the price. The staff's attitude was absolutely perfect. The hot springs were fantastic and really helped me relax~

This is a very spacious onsen ryokan with a kids' book corner and a manga nook. The private onsen baths are free of charge, making it perfect for family trips, though they are quite popular and require a queue. There are complimentary afternoon refreshments and late-night snacks. The courtyard features a bonfire and foot bath. From check-in in the afternoon, there are always facilities to use, and...

Amazing experience here.... One that we will remember fondly for sure !! Amazing experience with the hotel dining in a private room, loved the onsen in our room , only wished we could spend more nights here ! Thank you for making our first Ryokan experience a memorable on

The overall service and facilities were excellent, especially the open-air bath in the room, which was fantastic. It was a bit disappointing, however, that we couldn't arrange dinner on Christmas Eve and had to eat out.

fabulous experience - food was interesting and delicious. the room was lovely looking out to the Mountains with our Private bath... the service was lovely.... I would recommend this as a Ryokan experience. Just use the luggage transfer service from arrival at the Station in Hakone to save you getting your bags up the hill..... its easy to come down when leaving.

The staff were really helpful and really nice The food was great too

The room is really nice and has the sauna in the room. It is really private but when showering you need to sit on the stool to ensure the opposite no one is looking at you

Well service.Staff was very nice and helpful.We are so surprised the food. Very Appreciate.Look forward next time.