Hotels in Hakone

This five-star hotel is absolutely wonderful! The hotel itself has a rich history, and there's even a museum inside that meticulously chronicles its past. The hotel garden is stunning and perfect for photos. The Japanese breakfast is a must-try; we enjoyed it so much that we had it for four consecutive mornings! What's more, the Japanese breakfast menu changes every three days, with each day offering...

This hotel is practically flawless. The facilities are excellent, the service is great, the food is delicious, the aesthetics are beautiful, and the location is perfect. Some particular highlights include: ① The entire hotel is a scenic spot; you could spend half a day just exploring it. The adjacent shrine is directly connected to a hiking trail. ② Japanese breakfast requires a reservation, while...

The forest-view rooms are located in the wing built in the 1960s. The decor isn't just retro; it's genuinely vintage. You can tell they used quality materials and had good taste, but it definitely feels dated. The public bath is conveniently located on the 6th floor of the forest wing. The shower stalls have dividers, so privacy is decent. If you're not comfortable using the public bath, the hot water...

The hotel itself has a lot of character. As a century-old hot spring hotel, the architecture is quaint and grand, and the courtyard is huge, perfect for a long stroll and great for photos. The location is also very convenient with easy access to transportation. Overall, it was a fantastic experience, highly recommended.

This hotel exceeded my expectations. Even though I had some understanding of it before booking, staying there in person truly revealed the unexpected delights. The hotel is conveniently located near the Tram Palace lower station or the Hotel Zen bus stop, making it accessible even without a car or private charter. Then there's the hotel's architecture, the concierge area, the front desk, the check...

This is my 3rd visit in past 2 years. The hotel is so well maintained, the service is very professional. We enjoyed the japanese set dinner and felt that the portion can be bigger. The Western Breakfast was great and must try. The dining ambience was good.

It was okay, and very clean. Walking into the lobby, I was pleasantly surprised by how clean it was. Although it's an old hotel with a vintage interior, it has a charming feel, almost like stepping back into the Japanese dramas I watched as a kid. Despite its age, it's very well-maintained and clean, which made it comfortable. Everything else was pretty standard. The location was convenient.

This was my second stay at Yumoto Fujiya Hotel, and it's always the hotel with the best environment and largest rooms during my two-week trips to Japan. The room has a tatami area, which is perfect for relaxing and chatting. Waking up in the morning and standing on the balcony, you're greeted by lush greenery and the sound of a gurgling stream – it's an absolute treat for both body and mind. The bathroom...

The hotel's location is excellent. From Hakone-Yumoto Station, you take the elevator down to ground level, cross the bridge, and the hotel is a short walk on your right, up another elevator. If you want a private onsen, you'll need to book it separately for 2000 yen per person. We booked a standard double room; the facilities aren't brand new but are clean, and the room itself is larger than what you...

The hotel location is great and just next to Hakone Yumoto Station. Overall, the staff are friendly and helpful. The breakfast is great and includes lots of varieties. You could also reserve the private bath and the cost is reasonable. We took the French Restaurant for dinner which is amazing good.

This was the best hotel I stayed at during my Chinese New Year trip to Japan, though it was also the most expensive. The hotel is right by the Hakone-Yumoto station exit, just across the little red bridge, which is incredibly convenient for families with luggage or young children. The hotel itself is comparable to a 4- to 5-star hotel in China. Both the service and facilities were excellent. They...

During our recent stay at Yumoto Fujiya Hotel, we found the location to be very convenient, making it easy to explore the beautiful surroundings of Hakone. The room we stayed in was clean and well-maintained, which contributed positively to our overall comfort. While most of the staff were generally polite, we felt that there was room for improvement in terms of warmth and friendliness, particularly...

Hotel is abit dated and old by now compared to when I stayed many years ago. Still it’s a relatively clean, nice and comfy hotel, with nice Fuji view in both onsen and surrounding area. Overall it’s a lovely stay and we are happy to be back again.

Hotel location is good connection to obako ropeway station. 3 min walk from the back of hotel. Good dinner and breakfast wt a lot selections.

Worth the room upgrading for a much bigger ryokan room with attached onsen. Fabulous! Food is great too!

Hotel is spaces and nice. Services and facilities was good. Foods just above average, not that fantastic and location was abit inconvenient and too far. Otherwise overall was ok.

Amazing hotel! The rooms are spacious and the beds are very comfortable. The onsen is large and has beautiful views of Mount Fuji from the women's section, but unfortunately, I couldn't see it from the men's. The food was spectacular; I was surprised by the quality, especially for a buffet. The staff, both at reception and in the restaurant, were very friendly and attentive. The only downside would...

The ryokan style room was clean and cozy, but a bit small for a family of 5. Buffet-style dinner and breakfast were decent, with selection of both Japanese and Western options. Staff were very polite and helpful, front desk staff speaks good English too. Good location for self drive travellers, near to attractions like Owakudani and Open Air Museum. The public bath (both indoor and outdoor) were...

The package including two meals was pretty good value for money. You can send your luggage to the hotel from Yumoto Station. Dinner was a buffet, which was decent, but I personally prefer Japanese Kaiseki cuisine. 😊 The hot spring is large and has an outdoor section. Overall, it offers good value for money.

The room size was very big. But it’s rather old; many cigarette butts on the balcony floor so we didn’t even want to step out. Each time someone flushed the toilet it gave out such loud noise, which sound like a jet engine. It really needed some upgrade. The onsen was the highlight of the stay. Very nice and relaxing. Breakfast was decent with many choices. Location wise it is rather far from the...

The location is quite convenient, and the food is good compare the price.

It has a very large space for the room. Staff were efficient and friendly.

The hotel is divided into a South Wing and a North Wing, with the restaurant and hot spring located in separate buildings. The hot spring area is quite spacious. Free parking and internet access are provided. Overall, it's pretty decent.

The room facilities are a bit old, but well-maintained. The room itself is quite spacious. There are multiple hot spring pools, both indoor and outdoor. The downside is the inconvenient transportation. We came from Kamakura and it took a long time to get here. The bus journey involved a lot of winding mountain roads, and I almost got carsick.

The hotel's shuttle bus was very convenient, the room was comfortable, breakfast was exquisite, and the hotel service was excellent. A wonderful memory.

This hotel is nestled in the mountains, and the service was decent. The facilities inside the hotel were all quite clean. Overall, it was good.

This hotel is great for seniors; the hot springs are nice, and while the facilities are a bit old, they're clean. Environment: There aren't many other hotels nearby. Hygiene: It's good; the cleaning staff does a good job.

A very good stay overall. Rooms were a bit dusty and mould on the bathroom ceiling. However staff were excellent and looked after us all the way.

The hotel's shuttle service made getting around incredibly easy. We pre-booked it on Ctrip, and the shuttle to/from Odawara was right on schedule. It also offered flexible pickups and drop-offs at several attractions. After returning to the hotel, a soak in the hot spring was the perfect way to unwind and wash away the day's fatigue.

Spacious room and nice services. The breakfast has a great variety of choices. Hot spring is nice.

The hotel has a beautiful environment, especially the Japanese garden 🏡 which is incredibly picturesque. Even though it's winter, the plum blossoms and cherry blossoms 🌸 in the courtyard are already in bloom, making for a pleasant stroll. There are also many cultural relics. The guest rooms are a bit dated, and the facilities are just average.

The hotel's location is excellent. The bus to Owakudani leaves right in front of the hotel. However, there was no snow, so the outdoor views from the hotel weren't particularly appealing, just mountains and bare branches. Since we didn't opt for a meal, the two futons were already laid out for us quite early.

We stayed in a few Ryokans but this Yoshiike Ryokan is the best because the room have large window that allow fresh mountain air to flow into the room and the futons are incredibly comfortable and warmed. We came in January when the weather dropped to 0c and the room had heaters. The onsen is beautiful and natural. My wife loved the gardens. And the receptionists are very polite and happy. We loved...

The lady at the front desk spoke incredibly fast, regardless of whether you understood her or not. She quickly scribbled on a piece of paper, rapidly fulfilling her duty to inform, clearly a very indifferent person. When the air conditioner started in the room, it sounded like a turbocharger; the equipment is old. In the morning, a broadcast came on in the room, asking people to go to the parking lot...

Hotel facilities is great. Onsen is great. However the service is average. Hotel breakfast is not available most of the time (our trip in Dec 25-27)

The room was fine, and the service was good.

A ryokan that even the locals enjoy! It was an amazing experience staying in Madoka no Mori - from pick up at Gora station to the check-in, we were looked after. I was with my partner and accompanied by family members as well (their first time in Japan). The service was impeccable - communication was excellent, facilities were top-notch and the care we received was nothing short of amazing. We would...

Service was absolutely top notch. The hotel was beautiful, but showed some small signs of aging. Onsen was everything we hoped. Own bath in the room and an open-air public bath. Would love to visit again in the future.

Gora Hanagami En no Shrine is simply a dreamlike place! Located in Gora, Hakone, the ryokan boasts a tranquil and elegant environment with a beautiful Japanese garden that remains stunning in all seasons. The spacious and comfortable rooms perfectly blend traditional and modern elements, with meticulous attention to detail in every aspect. The cuisine is exquisite, using seasonal ingredients to create...

Thank you for your attentive service. Thanks to you, we had a truly wonderful time. The room and all the facilities were excellent, making us feel incredibly comfortable. Here, I would like to offer some feedback to one of the female staff members in charge of food and beverage service. We were deeply moved by her genuine effort and dedication. At the same time, for her future development, we would...

Absolutely stunning location and amazing service. 10/10 would stay again

We arrived at Gora Station and called the hotel to pick us up. Initially, we were a little disappointed with the hotel's facilities, but after checking in, we found that the service far outweighed the amenities. Our server was a 26-year-old woman named Yokoyama. Her English wasn't great, but her smile and service were impeccable—she was incredibly charming! I think it was because of her that I was...

Not bad, pretty good overall, just the food felt a little perfunctory. The outdoor hot springs are great, and transportation is convenient with a bus stop just a short walk away.

Staying for one night with two meals for 2700 yen offered excellent value for money. The open-air bath on the balcony is not a hot spring; it's just hot water. There's one public hot spring and three private hot springs in the garden, which are the real deal. On the first day, I didn't realize our balcony bath was just hot water until I specifically asked the front desk and found out only the first...

The environment is great, but the staff's English isn't very good, and the food is pretty mediocre.

The guy who did the check in was super friendly and helpful. Our room was spacious and spotless. I was not too well to go out but the place had every thing I need for relaxing and recovery.

The food was quite mediocre, and the location was inconvenient, but the service was very good.

Coming to Hakone in winter, hot springs are a must! My top choice is definitely a room with a private onsen, perfect for a peaceful moment for two. The private bath is a bit small, just right for one person to soak comfortably. The view from the balcony is beautiful, with lush green maple leaves layered with red and yellow. Dinner and breakfast were decent. However, the sink in the bathroom and the...

Lucky me, I got a room with a view of Mount Fuji!

Nice view and quiet place. my husband amazed the beautiful mountain and lake view!.

The hotel room is spacious, and on a clear day, you can see the snow-capped Mount Fuji directly from the seaside garden – it's absolutely stunning! This foldable makeup mirror is super cool! If you get a front-facing lake view room, you can literally lie down and enjoy the entire panorama from your room! The hotel is right next to the pirate ship pier and the H bus terminal! It's also really convenient...

Waking up to this view early in the morning is truly therapeutic.

This hotel has a long history and is beautifully decorated with great style. The surroundings are lovely, making it a perfect spot for sightseeing and unwinding. A special shoutout to the ********* lady at the front desk; her service was incredibly detailed and attentive. She went above and beyond to help us when our downhill transportation was unexpectedly delayed.

Beautiful hotel with a perfect view of the lake and right next to public transportation options. The deluxe lake view room was huge and very clean. The public onsen is small with just two pools, one onsen had an open view to the sky. Note that they have no gyms available. The breakfast was great, a small main hot entree and unlimited sides, such as breads, salads, fruits, and drinks. The only downside...

Beautiful older style hotel, staff are attentive , baths are beautiful and comfortable beds, amenities is nice too with dyson hsirdryer. Fantastic location. The only downside is room a little outdated with mould on the ceiling and inside the wardrobe.

Great place and very comfortable.

A place stagnate in time, with timeless charm and good environment. Located conveniently nearby to Yumoto Station is a great plus for laid back area of Hakone. Service staff are friendly and attentive to details, and have no difficulty to communicate in English. Recommended for slow pace holiday

Excellent! This onsen ryokan, operating for over 70 years, boasts 9 natural spring sources, a clear testament to its authentic *gensen kakenagashi* (free-flowing hot spring water) system. It's a short, convenient walk from the station. The bamboo grove at the entrance is exquisitely maintained, and we were welcomed by female staff in traditional attire. The gentleman who handled our check-in had a...

The hotel has a very authentic Japanese style. Its interior is also beautiful, making it a perfect spot for photos. Both meals provided were Japanese-style; after booking a specific time, guests are escorted to a private dining room to enjoy them. The dishes were beautifully presented and a feast for the eyes. A relaxing bath after dinner was perfect for unwinding. My only regret is that my stay was...

The hotel's ambiance was exceptionally comfortable, far exceeding my expectations. I highly recommend the open-air private onsen room; it spares you the awkwardness of public baths, featuring an incredibly spacious room and a private garden. The room rate included both breakfast and a traditional kaiseki dinner. The meals were exquisitely prepared, and dinner was accompanied by a traditional Japanese...

Everything was nice, few steps away from train station. Not so many trains at night so the noise isn't really a problem. Nice bath.

Good location and staffs are friendly.

Excellent location, and the staff are friendly. The hotel is a bit old, but it's clean.

The price is cheap, but the food is incredibly delicious. With all-you-can-eat roast beef, it's a fantastic deal.

Excellent location,just next to train station and bus terminal. The onsen was definitely a " plus". Highly recommended.

The hotel is conveniently located.

A real taste of Japan. Traditional style rooms were spacious and comfortable. Authentic Japanese breakfast provided samples of many foods. Staff are very helpful and friendly. Shuttle bus was exceptionally convenient. Stay here.

Aura Tachibana is a bit on the older side, but it is well maintained and has a lot of charm. The staff were incredibly kind, attentive, and always willing to help, which really made our stay more enjoyable. The rooms were very clean, spacious, and comfortable, giving us plenty of room to relax. Both dinner and breakfast were good, with a nice variety of dishes and satisfying portions. What really stood...

Probably one of the nicest places I've ever stayed The room was gorgeous, traditional and warm. We had the private outside bath and it was nice and warm, perfect to contrast against the cold mountain air. And the food is incredible, I received the traditional japanese breakfast which was absolutely loaded with seafood and pickled vegetables, and my partner who is allergic to seafood received a lovely...

We spent there 2 nights a couple of weeks ago and had a really nice time. The hotel and restaurant staff were all very kind and helpful, the room was traditional, spacious and nice, the public onsen (indoor + outdoor) was great, too! The food at the restaurant was very well prepared and presented! The staff was very careful with accomodating any dietary restrictions, and also served western type of...

Our stay at Aura Tachibana was an incredible introduction to the magic of a traditional ryokan. The atmosphere was serene and beautifully crafted, and the food was truly on another level — every course felt like a work of art. They provide kimonos to wear during dinner, and although we were initially a bit unsure, we decided to go for it. Once we arrived at the dining area and saw that everyone else...

nice staff clean room nice onsen, nice outdoor view in onsen!

The entrance is right in front of Gora Station, so transportation wouldn't be an issue. Plenty of shops and places to eat around the station, but they close pretty early. The front desk staff can speak English and explained everything clearly, from the type of onsen, the bathing hours, meals, and how to get to our rooms (it was in a separate building). The onsen are great, the outdoor private bathtub...

Staying here alone was an absolute dream! The room had kimonos for some great photo ops, and the private onsen bath was incredibly relaxing. Every dish of the Kaiseki dinner was a work of art – so delicious I almost danced with joy. I felt so well taken care of from check-in to check-out. It's truly introvert-friendly, no awkwardness at all. I'm definitely staying here again on my next visit!

Fantastic location as it’s just at Gora station. The staff are friendly and nice. The meals are good and plentiful. Lots of free snacks and food throughout the day. Highly recommend. Beautiful sunrise from the room.

Our trip so great! They provide everything for you including snacks and fresh set of pajamas every day. The included breakfast and dinner were marvelous as well. The public onsens were awesome. You just need to find a time to go when there are not too many people. We had our dinner during the second shift (at 8pm) so we went to the onsen first, showered, and then went to dinner, which worked out perfectly...

Loved our stay here- food was exceptional, amenities were great and the location was right next to the Gora station. Very convenient!

The room is spacious and clean. The dinner was absolutely delicious 😋 Good location 👍🏻👍🏻

There aren't many hot spring pools, but the outdoor one at the main building offers stunning views of Mount Fuji and the large lake.

Friendly staff and nice view with Fuji mountain. Stay peaceful.

The room was decent, but the view from the first floor wasn't great. I imagine the higher floors would have a better view. The food was good, typical Japanese style, and the service was also good.

The scenery is beautiful, and the location is great, right next to Lake Ashi. The rooms are quite large and the facilities are good. However, staying on the first floor means the view is largely blocked. Also, there's no distinction between the main building and the annex; if you want to book the main building, it seems like all bookings on Ctrip are for the annex. Try to stay on the second floor for...

Great location, rooms with views of Mount Fuji. Dinner included multi-course traditional Japanese cuisine. Onsen with a view of Mount Fuji. The standard of the ryokan is beyond praise. We will definitely return. A+++

nice lake view, room is really big. indoor Onsen is small but the outdoor one has view of Fuji. Food is average.

The hotel service was excellent, and any problems were resolved promptly.

The room is decorated in a Japanese style and is very spacious. Each room has a private onsen bath.

Setting: The hotel is nestled in the mountains, offering fresh air and quiet nights. It's also near a small river and waterfall. It's also conveniently located near attractions like Hakone Shrine and Lake Ashi. Service: The staff were attentive, the breakfast was plentiful, and lunch and dinner reservations were available. Facilities: The hotel's overall decor is relatively new, and the rooms are significantly...

This superb hotel writes HOSPITALITY in capitals. Everything is focused at the guests wellbeing. And when a problem occurs it is solved with a smile 😀. Staff is super friendly, the onsen is great. RECOMENDED!

We had a Japanese style room, which was very spaceous. Our view was excellent, nice Onsen, good food and super friendly staff!!! We lost our wallet in the hotel and they send it after us to our Next hotel the same Day! Thank you for the very pleasant stay! Arigato gozimas!

It's OK! The exhaust fan is a bit loud at night!

The whole experience was incredible. The staff are very welcoming and accommodating. The

Wonderful staff and accommodation.

This is a Premium high $$$ stay, you will feel very fancy here. The private Onsen is the best I have ever had the pleasure of using (it is 1000% worth the surcharge) The only issues I had with my stay were some inconsistencies with the online posting and the english room instructions they appeared a little out of date (for example they both listed a dinner that was not available for our stay)

Probably the best hotel we’ve ever stayed in. Amazing staff with unparalleled Japanese service, super clean, fantastic onsen. FREE ALCOHOL, best breakfast ever. No words to say how much we enjoyed our stay.

Overall, I good experience however there are some strange rules. For example, you cannot enter the hotel for several hours before your check-in at 6pm because they’re cleaning. There is no area to wait and relax, not even outside. We were encouraged to visit local museums. Whatever you do, do not arrive early! It’s also a bit odd that nothing is open in the morning so if you wake up between 5-7am...

Superior, Excellent, Comfortable, Clean, Well serviced. Professional bartenders, perfectly balanced cocktails, seasonal cocktails. Multiple choices of morning coffee. Brunch, Dinner. Amazing food combination and pairing wine. The cleanest SPA area I met. Definitely revisiting !

Excellent hotel and service. We had a fantastic stay there

The service and hygiene are very good, the food is delicious but not surprising. The hot spring facilities are very good

The environment is very good, I like it

The room is clean and the facilities are excellent. You must choose the double-board package. The breakfast is amazing and the dinner is pretty normal. In addition, this hotel is quite primitive and there will be some noise when you sleep at night.

The service attitude and feeling are very good. It is very suitable for traveling with the elders. It is more suitable for relaxation without noisy children.

Good food, thoughtful sanitary ware

The service here is incredibly thoughtful. You can communicate directly if you have any needs, and Mr. Zhang at the reception was meticulously attentive to all our requirements. There's also a laundry service. Most importantly, if you're driving, Hakone can be quite challenging with its narrow roads, so be careful!

The location is a bit secluded.  The staff keep a clean environment.  The service here is excellent.  The facilities are good, however besides onsen and food, there isn't much else to do.  The uncharges are a bit steep

Try it to experience the service and facility.

The service was excellent, professional, and very attentive. The in-room amenities were premium and had a luxurious feel. The towels and hot spring attire were made from high-quality material and felt wonderful. It's an excellent choice for a hot spring inn.

Italian restaurant is so good! Food and View are good! Definitely will back again

the best in every way except transportations are needed to be planned in advance. quite up on the hill with a very good view

The number of guests was limited, so we were able to stay in a quiet and peaceful environment. The food was delicious, the service was impeccable, and we were very satisfied with the private hot spring.

Wonderful Everything was wonderful. From the check-in, dinner, bath, breakfast, to the farewell, everything was wonderful. The quality of the guests was also excellent.

Very quiet, luxurious hotel with only 14 rooms. Fabulous dinner and breakfast. Wonderful inroom Onsen bath. We had an open air private onsen. Expected a typical autumn scenery with trees changing color but a little disappointed. It might be better in spring, with fresh green vegitation.

This was my fourth visit, following my first in July this year. It's not too hot and not too cold, so it may be just the right season for a hot spring. This time, too, I enjoyed a dinner that lived up to my expectations. The main dish is usually beef, but this time it was duck. The meat was cooked to perfection, and the saltiness and gravy were a taste that I can't describe. The fish was a grouper...

This was my third visit to my second home. I had made a reservation for September, but I received a discount email for members, so I changed my plans to July. I heard that I could eat the summer specialty, sweetfish confit, so I changed my plans at the last minute. Dinner was as expected and I was very satisfied. I think the food here is the best. I thought the wine would go well with sweetfish, so...

This is my second visit, following October 2022. I went to see if the atmosphere of Forest Terrace had changed with the change of seasons, but it was a bit disappointing that there were so many dead trees. It may not turn green until around June. I drove to the entrance, and the staff called me by name, which made me feel good. The good thing about this place is that there are only 14 guest rooms,...

A beautifully designed hotel with a serene atmosphere. I loved the onsen facilities, especially having both private and public baths to choose from. The surroundings were so quiet that I slept incredibly well. The breakfast buffet was delicious, and the location couldn’t be more convenient. A wonderful stay overall.

The room was great, and the front desk staff were very attentive and detailed. The hotel's overall environment is quite good, and the transportation is also convenient, making it suitable for friends visiting Hakone for the first time. The hotel facilities are complete, and the lounge on the second floor is open 24 hours. You can go there to have some drinks and chat, and it's all free.

I had a wonderful stay at Hakone Yutowa. The hotel was very clean, and the atmosphere felt warm and cozy—especially perfect during the winter season. One of the highlights was the free-flow alcohol selection, which included plum wine, Japanese spirits, whisky, and beer. They also offered a nice variety of snacks like spicy biscuits, nuts, cakes, and mochi, which made the experience even more enjoyable...

The hotel is a 5–6 minute walk from Gora Station, making it convenient for exploring the area. They offer welcome drinks and snacks, along with complimentary coffee and beverages. Both breakfast and dinner were delicious; breakfast included congee, and dinner was a generous spread (buffet plus beef or fish teppanyaki). The room was newly renovated and quite spacious. While there's no bathtub, the indoor...

The room was spotless, and the mini-bar and breakfast service were perfectly in line with the price. The staff's attitude was absolutely perfect. The hot springs were fantastic and really helped me relax~

This is a very spacious onsen ryokan with a kids' book corner and a manga nook. The private onsen baths are free of charge, making it perfect for family trips, though they are quite popular and require a queue. There are complimentary afternoon refreshments and late-night snacks. The courtyard features a bonfire and foot bath. From check-in in the afternoon, there are always facilities to use, and...