Hotel Kajikaso in Hakone

Beautiful older style hotel, staff are attentive , baths are beautiful and comfortable beds, amenities is nice too with dyson hsirdryer.


Fantastic location.

The only downside is room a little outdated with mould on the ceiling and inside the wardrobe.

Great place and very comfortable.

A place stagnate in time, with timeless charm and good environment. Located conveniently nearby to Yumoto Station is a great plus for laid back area of Hakone. Service staff are friendly and attentive to details, and have no difficulty to communicate in English. Recommended for slow pace holiday

Excellent! This onsen ryokan, operating for over 70 years, boasts 9 natural spring sources, a clear testament to its authentic *gensen kakenagashi* (free-flowing hot spring water) system. It's a short, convenient walk from the station. The bamboo grove at the entrance is exquisitely maintained, and we were welcomed by female staff in traditional attire. The gentleman who handled our check-in had a wonderfully distinctive charm.

Our room was very spacious, with large floor-to-ceiling windows offering stunning views of the river and distant mountains – truly beautiful. We had booked a Japanese-style room with a semi-open-air private bath, including the 'one night, two meals' plan. Before dinner, an attendant came to greet us, and then the elaborate multi-course kaiseki meal was served. The entire dining experience lasted nearly two hours. While the ingredients were intricate and well-presented, it wasn't 'delicious' in a conventional way, though certainly not unpleasant. I suppose that's just how traditional kaiseki is, and I appreciate the experience. Afterwards, a staff member prepared our futon beds for the night.

Soaking in the private onsen before bed was incredibly relaxing. The hot spring water was continuously flowing, and a notice on the wall detailed its composition, stating that only water was added to lower the temperature, along with chlorine for disinfection, and crucially, no circulation system was used. This is significant because many other onsen ryokans might offer beautiful gardens, attractive prices, and even private indoor baths, but a closer look often reveals they might just be using plain heated water or circulated onsen water.

The impeccable service was almost overwhelming.

Overall, I highly recommend this ryokan to anyone looking for an authentic Japanese onsen experience. If I were to visit again, I would probably opt out of the two meals package. The kaiseki was a unique experience, but once is enough, and there are many dining options on the walk from the station.

The hotel has a very authentic Japanese style. Its interior is also beautiful, making it a perfect spot for photos. Both meals provided were Japanese-style; after booking a specific time, guests are escorted to a private dining room to enjoy them. The dishes were beautifully presented and a feast for the eyes. A relaxing bath after dinner was perfect for unwinding. My only regret is that my stay was a bit rushed this time; I should have planned for more time to fully experience everything.

The hotel's ambiance was exceptionally comfortable, far exceeding my expectations. I highly recommend the open-air private onsen room; it spares you the awkwardness of public baths, featuring an incredibly spacious room and a private garden. The room rate included both breakfast and a traditional kaiseki dinner. The meals were exquisitely prepared, and dinner was accompanied by a traditional Japanese vocal performance, allowing guests to fully immerse themselves in traditional Japanese culture.

Breakfast and dinner were both lavish Kaiseki meals. The hot spring bath was conveniently located on the 6th floor. As for transportation, it's extremely convenient, with Hakone-Yumoto Station right outside the door.

I was quite worried before my visit, having seen many mixed reviews online. However, I decided to stick with this hotel, primarily due to its excellent location very close to Yumoto Station, which makes getting around incredibly convenient.

Upon arrival, I personally found it to be excellent. First off, the room was very spacious. Although the amenities were a bit dated (still using traditional button switches instead of a modern key card system), the vintage charm of this traditional Japanese-style room was actually quite nice.

Secondly, staying in a room with a private outdoor onsen at the foot of the mountain during summer, I was delighted to find no mosquitoes. I only spotted one unidentified bug on the day I checked in, and never saw another insect afterwards. What's more, the onsen water was continuously circulating, so the surface was always clean with no debris. Enjoying a hot spring bath at night while stargazing was truly blissful.

The breakfast and dinner portions initially looked small, served as individual dishes, but by the end, I was completely stuffed and couldn't finish it all! (𖦹.𖦹)

Finally, the overall service was impeccable, from the check-in process at the front desk to the staff attending to us during breakfast and dinner.

This room type was excellent. It featured two Western-style beds and could be partitioned into smaller, private sleeping areas with a screen. The living room was spacious enough for several people to sleep, which was perfect for our elderly family members, ensuring everyone got an undisturbed rest.

Both dinner and breakfast were delicious Kaiseki meals, served right in our room. They even included a plum aperitif. The portions were incredibly generous – we were all absolutely stuffed!

The onsen water was continuously circulating and refreshed, ensuring it was very clean. We could soak with complete peace of mind.