Best experience with my family. Thanks a lot. Great location and service. Definitely will recommend!
The family rooms are nice and spacious, with two rooms. The hotel is new, with crisp white linens. The restaurant serves good food and is reasonably priced. The only downside is that they only serve bottled beer. There's a bike path and a walking trail through the forest nearby. I honestly couldn't figure out how to get to the lake. There's a small playground outside, and a playroom inside. The lounge...
We had a wonderful time in Borovoe thanks to the staff at the Sultan Plaza Hotel. Everyone is great, very attentive to guests, clearly knows their responsibilities, and responds promptly to requests. The hotel itself is new, with spacious, stylish rooms. High-quality furniture, bed linens, and branded bathroom linens all indicate that no expense is spared on guest comfort. The breakfast buffet offers...
Honestly, this is my first time here, but the air is clean, and the staff are polite. It's a pleasure! Overall, 1000 points to you.
Excellent value for money. Delicious food. Breakfast is a good buffet.
Great place, quiet, beautiful, delicious food. The rooms are superb, everything is new. It's in the forest, next to Rixos, 15 minutes through the forest along a beautiful path. We'll definitely stay there again. 👍 The staff is wonderful, and as we understand it, there will be a pool, a rope park, and chalet-style houses.
I really like this accommodation. It is located in the Turgen Gorge, surrounded by nature. It is very quiet at night, and the sound of running water will accompany you to sleep. The temperature in the mountains is also very pleasant at night, and you can sleep with the window open. The overall environment of the cabin is also very warm, which is very suitable for resting. The service staff is very...
Excellent hotel, very friendly staff, excellent cuisine, modern interior, good price. I highly recommend it.
Excellent, new, beautiful and clean hotel. Similar to Turkish ones. I liked it, it was a big and beautiful room! Breakfast is standard, coffee from a coffee machine. I recommend it.
Stayed for three days at the Diamond Hotel Shymkent. I have never seen such amazing service from the staff anywhere. When a guest enters the hotel, the reception staff stands up and greets them. What I liked most was the charming employee at the reception with the cute name Aisaule: she readily recommended places to visit in Shymkent and the surrounding area, gave advice on the city’s establishments...
Although there is a language barrier, they use translation software to communicate at the front desk. The service is very thoughtful, the breakfast is rich, and the price is not expensive!
A really cool place. I always try to stay at this hotel when in Shymkent. The staff is very friendly.
We would like to thank the park staff. We have been there twice this year with our family. Special thanks to the administrator, Ms. Zhanar. May your work be blessed.
Great place, clean, included in the entrance fee (chaise lounge under a canopy, trampolines on the water, slides, children's pool, all of this is unlimited, one time for the water carousel, cars), they sell food and drinks, there are many places to sit and have a snack, there are many trestle beds for rent in good places) the only thing is that some of the trampolines on the water don't have time to...
Best place to stay in Turkistan. Special thanks to girl who work in reception with Turkish spoken. 🙏
I recently stayed at the Royal Grand Hotel, and it was one of the best hotel experiences I've ever had. The rooms were spacious, clean, and elegantly decorated, providing a perfect blend of comfort and luxury. The highlight of my stay was the hotel's restaurant, which offered delicious meals at very reasonable prices. The meat was exceptionally fresh, adding to the overall dining experience. Highly...
Outstanding hotel and one of the best values I have come across in Kazakhstan. Comparable to Karavansaray at half the price.
Very nice hotel design and vasilities 🏨 👌
I would say just needs a little improvement in serving people, in being helpful...
Overall good impression 🙂
Breakfast not good, cafe itself ok, no online payment, no booking.com rating. Rooms are great.
Some rooms have windows that do not have access to the street.
excellent hotel, delicious breakfasts, friendly staff and spacious rooms, excellent fitness room, swimming pool! we liked everything! Thank you
Free World Class Fitness and swimming pool visit for guests. Take your swimming suite. 🏊
Good afternoon. I would like to know what number I can call you on, since I couldn’t get through to the one listed on the website. I also sent a reservation request to your email, but never received confirmation. Please indicate another number or email where to contact you.
We wanted to book with you because the employee heard positive reviews and that you have a gym.
Stayed here for 3 nights with the family with all food included. Standout was really the food and the salads were something we were really impressed with. Only 1 or 2 employees know English so can be struggle sometimes but the google translate helped most often. They have a great pool and gym. Only downside they didn't have a kids pool so my family had to stay out. Overall a great stay and would most...
The staff is amazing!!! So very helpful! They worked with us, adjusting the time for meals, adding mattresses to 'too firm' sofa beds, wonderful meals and delicious snacks. The only thing that could be improved was greater consistency with internet. We loved our time at BeFine.
Really I have had a wonderful time and great experience in this resort. Great team work and respected staff 👏. Highly appreciated and recommended to stay and have another journey in the future.
Especial thank to Ms Batima for excellent service and wellcom
The hotel is nice clean and tidy , and the stuff is frindly and they make every thing to be happy in the hotel with my family , and the food is delichios for breakfast ,lunch and dinner .. Thank you be fine for every thing ..
We had an offsite session at Befine. We are absolutely delighted with the complex: great location, reasonable prices, cleanliness, comfort, everything is brand new and modern, the design is very well thought out, the food is delicious. And most importantly - the customer focus of the staff. I would especially like to note the work of the administrator Batim👍 Thank you for your hospitality!
A great place to relax your soul and body😻😻😻 You can have a great time there, both with family and with friends/colleagues. Fabulous view from the room to the mountains in any weather, good spa, great pool. You can sing karaoke, play games, watch a good movie 🎞🎬🎥 Delicious cuisine, polite staff🥰 Cozy rooms with everything you need for your vacation❤️🔥
Nice cozy hotel. Friendly staff. But the air conditioner in the room was not enough, I had to wait until it cools
Clean, cozy and very comfortable. Good quality hotel. There are many places for walking around, all within walking distance. The girl at the bar is very helpful and pleasant. Thank you for your comfort.
It is a pity that we were passing through and did not have time to take a single photo.
I liked the hospitality and services at the hotel. The night sleep is in danger because of a rather loud avenue though
The personnel is so kind and very good. The rooms are cleaned and big. The hotel stile is very strange for my like. People don't speak English but they effort to feel you comfortable. Breakfast is local food.there are a few restaurants in the area.
Cozy, clean! My friends really like to stay here. The breakfasts are delicious?
Really liked the hotel I will press every year
Nice place room clean and comfortable. This place is well suited for temporary housing. Good administration and person. Beautiful view from the window. I advise all the hotel Zhibek Zholy
The hotel is simply super. I enjoyed it. Especially,the room is very cozy,big,clean.
Great place.
I was glad to be home in Shymkent and stay in the VIP room.
Park Hotel al Bustan has a restaurant, bar, a garden and terrace in Shymkent. The accommodation features a 24-hour front desk and room service for guests.
Accommodation in a standard room. The room needs renovation. The door to the bathroom does not close. The furniture is old. Not enough towels. There are slippers. Toothbrushes will be provided upon request. Wi-fi doesn't work. The staff is very polite. Breakfast is very very modest, with a choice from the menu. There is parking. There is a store opposite the hotel. Suitable for unpretentious travelers...
Nice place to relax at third floor
Nice hotel for 3 stars. Good restaurant and bakery Krendel. Rooms are clean.
Great hotel, high quality service and comfort!
Great classic Breakfast
The hotel is very good level. Clean, comfortable, polite staff. Prices are still reasonable.
I love this hotel, for me he is a better Diplomat and Renaissance in Astana - the rooms with the balcony for Smoking perfect
Unfortunately the service leaves much to be desired! It seems they rented a room for 37k, there is not even a compliment in the form of a bottle of water (tea and some
Booking indicated that there is a bar, restaurant, etc., it is not there either!
But! I want to note that it is very clean and there are all bathroom amenities...
The only thing worth working on is the service!!!
I had to ask to be moved from one room due to the smell of sewage. The audibility is great. Very, very long check-in process. Breakfast - if the first one doesn’t come, you’re left hungry. Only weak Americano coffee is served for breakfast. Other types are available for an additional fee. I would like to note that I liked the porridge. It was strange to see potatoes with chicken for breakfast, well...
Nice place to stay.
Receptionist (Ms Dilim) is overwhelming to guide and help.
Yesterday we picked up a tourist on an excursion from this hotel. New, fresh, corresponds to 4* in all respects. Breakfast buffet. The parking is convenient. It is close to the new administrative center of the city, so I recommend it for such business trips. Arboretum and Zoo are a 15-minute walk away. Well, if you need an off-site excursion, you can contact our company Turkestan Elite Tour and we...
Everything was great, thank you. The rooms are small but cozy. There is water, a refrigerator, a kettle, a bar. Breakfast is varied, everyone will find a dish to their liking. Large parking along the street. Convenient location, on the edge of the city. Less traffic jams when leaving
The hotel is new, I liked everything very much. The rooms are clean, tidy and quiet. Of the minuses, the breakfast is meager and there is no normal coffee (they say “coffee as usual after 11 o’clock, when the barista comes, we don’t know how to use the machine ourselves” 🤦). Tea is also only green.
Stayed at semi-lux room - little old with poor noice isolation. Smoke from "kalyan" (shisha) all over the 3rd floor and room, where I stayed. Power plugs in room located either away from table or under the bed - inconvenient to charge gadgets.
Restaurant food was delicious where I had dinner several times.
Breakfast was decently arranged
WiFi signal goes off occasionally but still workable
Excellent food, very tasty. The atmosphere is just a buzz, especially on the flyer.
Friendly staff, fresh rooms, good food, awesome SPA and Thai massage.
Will stay here again!
very good, impressed with cleanliness and service
Lived for more than two weeks it was all very good
Really enjoyed the stay , clean , comfortable , good service ..!