Unfortunately the service leaves much to be desired! It seems they rented a room for 37k, there is not even a compliment in the form of a bottle of water (tea and some
Booking indicated that there is a bar, restaurant, etc., it is not there either!
But! I want to note that it is very clean and there are all bathroom amenities...
The only thing worth working on is the service!!!
It's awesome, the terrace on the 9th floor is amazing, and the performances on the 7th floor are amazing. This is a gorgeous hotel!
The rooftop restaurant overlooking Koktobe is a good place for romantic meetings and hangouts with friends. Delicious food, beautiful presentation of dishes. Polite, professional staff. We had a great time with our colleagues. Success and prosperity to the establishment. Prosperity and health to the employees.
Fun place. Expensive, noisy, music pumps the beat. Perky presenter, beautiful girls. The waiters are cool and resourceful. The hookah girl is a delight. Thank you!
There is no comfort. The Manager said that no rooms with mountain views available. Settled in the room with a sad look. At the end of August, the room was very cool. Of the disabled ventilation the wind blew. After complaints were immediately moved. In a room with a view of the mountains, where it was warm. Where did he suddenly come from? I have still a question. The place is very not alive it seemed
Eye-catching building located along the Almaty Eastern bypass road. Nice area of the city. The first several floors (I think 3) is placed the hotel above office space. There is Parking, including to people with disabilities. Inside the building was not, nothing substantive can't tell you.) From airport you can reach the hotel in 20-25 minutes. There are many institutions with a variety of cuisine for...
I would recommend this hotel to anyone who is picky about:
- clean rooms
- service
- comfy beds and pillows
- polite staff
- beautiful interior and good smells
We came to the hotel pretty late and they suggested to check us out at 2 PM instead of 12. It was really nice, they didn't charge us or anything.
Also room service is really good. We got hungry around 4 AM and delicious food for a good price...
Borovoye, 021700, Kazahstan, Akmolinskaya oblast 🧭 Map
Borovoe lake shore 240 m
Rooms not good and no AC at was very hot
A best hotel in Borovoe..Very professional..good service.Recommened to Stay. CAPRICE Cafe and restaurant has the best cook.Very delighted to eat delicious dishes.served very politely by Vassilii .Thank your good service and good luck
Staff is very nice and understanding, but we had to cancel our reservation because there was no hot water and heating didn’t work in rooms. Food at the restaurant is super cheap and portions are quite big. For my taste it is too oily though. There is a local zoo very close to the hotel.
Stayed at semi-lux room - little old with poor noice isolation. Smoke from "kalyan" (shisha) all over the 3rd floor and room, where I stayed. Power plugs in room located either away from table or under the bed - inconvenient to charge gadgets.
Restaurant food was delicious where I had dinner several times.
Breakfast was decently arranged
WiFi signal goes off occasionally but still workable
Excellent food, very tasty. The atmosphere is just a buzz, especially on the flyer.
Friendly staff, fresh rooms, good food, awesome SPA and Thai massage.
Will stay here again!
very good, impressed with cleanliness and service
Lived for more than two weeks it was all very good
Really enjoyed the stay , clean , comfortable , good service ..!
This hostel also doubles as the Mandarin Hostel, so I stayed there. The building is at the back of the hotel and is old. There is no air conditioning. However, perhaps because there aren't many guests, there are four beds to one room, but I was able to use it alone the whole time, and there is also a toilet and shower in the room. There is a kettle.
There is a large supermarket and an amusement park...
Very friendly staff. Basic dorm with bathroom. 5min walking to the center. Highly recommended:)
We stayed at Mandarin for 12 days. The warmest words of gratitude to the administration and staff of the hotel. The rooms are comfortable, the fitness services, saunas, comfort and food - everything is high-quality and pleasant. Special thanks to the senior registration manager Zhanara. With respect, Nikolsky
This is one of the best hotels I have ever seen, with strong security, freshness of food, gym for physical fitness, alcoholic beverages to enjoy, beautiful scenic surroundings, safe water swimming pool, and experienced staff. Whether you are here with your family, on business, or simply want to relax, this hotel will be the most modern and stylish for you.
Not bad for short trips. Mini bar is fully loaded. Rooms are big. Just tools a bit old but clean.
The only positive thing is the location - in a city centre, near shopping malls and a pedestrian street. The superior suite doesn't look like in the pictures. The linen and towels are old and grey. We were waiting for the breakfast for almost 30 min and finally left without having it since we were in rush (couldn't wait longer). Will not come again. Unfortunately.
An excellent institution, we always go there with pleasure, only the price of a barbecue is frustrating, it would be the same as before the pandemic, there would be no price at all, otherwise a good institution
I liked the hotel, the room has everything you need, only a hair dryer is missing. Breakfasts are excellent
Very nice boutique feel to this hotel in Shymkent and has a garden area. Nice Roos and clean and stayed here in double for the equivalent of £24. Bizarre comment....door lock noisy when unlocked which if another guest does at ungodly hours can be intrusive.
Set in Almaty, 17 km from Medeo, Akzhol Hotel Almaty offers accommodation with a restaurant, free private parking and a bar. The property is situated 3.3 km from Almaty Central Stadium, 3.5 km from Kasteev State Museum of Arts and 3.
Qyzylorda, 120008, Kazahstan, Kyzylordinskaya oblast 🧭 Map
Nomad Palace is a decent hotel, but nothing exceptional. The rooms are spacious and retain a somewhat Soviet-era style with wooden furnishings. The bathroom features a “capsule” design common in this region, with lots of buttons — most of which don’t seem to work beyond the basics of a regular shower.
Breakfast is quite simple, and the Wi-Fi is slow enough that I preferred using my mobile data. During...
Good hotel, not problem. Five star.
About as nicely redone as one can expect a post-soviet hotel to be. Bathrooms are brand new, great hot water. Good Wifi! Nice staff. No elevators though, you have to use the stairs, no rooms on the ground floor. Good food cooked on premises, don't expect lightning fast service. All in all, a comfortable place to stay.
Located in the Shymbulak resort area, it caters to both leisure travelers and business groups, offering comfort, service, and a setting that blends nature with modern amenities.
Eleven Hotel & Hall – Modern Comfort and Event Space in the Heart of the Mountains
Eleven Hotel & Hall is a contemporary mountain hotel that combines stylish accommodation with a versatile event venue. Located in the Shymbulak resort area, it caters to both leisure travelers and business groups, offering comfort, service, and a setting that blends nature with modern amenities.
Location
The hotel...
Staff went above and beyond to ensure our comfort.
Wonderful place to stay, clean rooms, great service. Will definitely be back!
I love this hotel. Stayed here back in 2019 1st time loved it. And this year when u visit Almaty, we decide to stay here again. Great, clean rooms, nice area. Very unique and modern hotel. Price is very reasonable as well.
Cleaning was great, rooms very comfortable.
Very cool banquet hall. The waiters are polite and responsive
Borovoye, 020000, Kazahstan, Akmolinskaya oblast 🧭 Map
Borovoe lake shore 200 m
Loved this slimming therapy session blending traditional Thai aesthetics with deep massage and warm herbal oils – it targeted my stubborn areas like thighs and belly effectively, leaving skin silky and body lighter. The techniques felt genuine and rooted in ancient practices, not slick like modern spas with fancy machines. Relaxing vibe, great results after a few visits, though the room could use a...
I really want to come to you. I know you firsthand. My sister and her friends vacationed there. I want to experience that same feeling of comfort and relaxation.
A good cozy hotel. It is located in the center of Borovoe, there are many cafes, shops nearby and the lake is a few minutes' walk away. The hotel has a buffet breakfast, gazebos with barbecues, two swimming pools, a cinema, a library, massage rooms and children's playrooms. Private guarded parking.
Taraz, 080000, Kazahstan, Zhambylskaya oblast 🧭 Map
Ote zhaky keremet unad persanaldyryda kushty tak chem tebe
A new hotel. The rooms are spacious and quiet. Breakfast is very limited in selection and variety. The room is cool. The rooms facing the street are brightly lit from the street, so it's not completely dark at night. The service is good.
The location is very convenient. The "Ancient Taraz" museum complex and excavations are nearby. I recommend it for tourists visiting the city. The hotel itself is a bit old, but the management is trying to keep it in good condition. The rooms are generally fine; there are both suites and standard rooms. Both are worth the money. The room keys aren't magnetic, just regular ones. They could use some...
The hotel is made in the oriental style, in the center of Taraz near the ancient settlement of Taraz (formerly the green bazaar). A quiet place, there are many cars in the parking lot nearby, but in the rooms it was not difficult to avoid the noise of the city bustle. It is interesting to stay in this hotel on the 21st and 22nd of the month of Nauryz. All the events of the holiday take place here....
Centrally located, this oriental-style hotel offers a quiet and peaceful atmosphere. Reasonable prices. Clean rooms with air conditioning and internet access. Breakfast is included, served buffet-style. Smoking is not permitted in the rooms, but there is a comfortable balcony in the hallway.
Centre City of Taraz very Beatiful
The staff is superb, the breakfast is fantastic.
The rooms are cozy, the food is good, affordable, and varied.
Nearby is the beautiful historical park "Ancient Taraz" with an observation deck and a shopping mall. Conveniences and amenities are right next to the hotel.
Taraz, 080000, Kazahstan, Zhambylskaya oblast 🧭 Map
A good hotel; we booked a standard room. It was clean, with a fully stocked mini-fridge, a kettle, tea, and chocolate. The linens were crisp and white. The bathroom was fully stocked: toothbrush and toothpaste; shampoo, conditioner, liquid soap, a washcloth, a shower cap, and a comb; a shoe polish; and a robe. There was a TV with satellite channels in the room. Parking was in the hotel courtyard. The...
The standard single room is very small, with only one outlet for the TV, refrigerator, and your phone charger. You can choose whichever is more important to you. It's quite chilly at night, and there was no toiletries in the room; reception told us to wash our hands with shower gel. The night curtain covers two-thirds of the window, so the first ray of sun will wake you in the morning. Breakfast isn...
Very nice environment, like at home. The service is excellent. The team is very good. The manager Aidana is pleasant, responsive, competent. Thank you very much for your hospitality
Very good hotel, excellent breakfast, clean and comfortable rooms. There is a cool Scottish cat in the lobby, just cool)
Central (as named) modern, still very good shape after more than 5 years. Comfortable and good service. Very reasonable prices
Clean and quiet hotel but it isn't 4 star, I think 3 star.
Nice room, good breakfast, fair price - positive aspects. But: amenities are scarce, and what's more not given enough - only one half used toilet roll for our three nughts! And no one cared to put a spare one. Smae with drinking water - they saw a half full bottle and the other one empty - and substituted just one! As if half full means there is no need for more water, it was actually filled with cooled...
Nice hotel , helpful staff. Close to restaurant street and shopping mall
Nice hotel, polite staff, delicious breakfasts. There is no effective system of transfer.
Excellent service. Sensitive personnel. The rooms are clean and cozy. But there are downsides. First noise, the whole night listening to someone snore in the next room. And the evening couldn't even buy matches or a lighter in the whole hotel!!! Were on reception and in the bar. There was no lighter or matches. Finally asked for a lighter from a guard to light a cigarette.
Excellent service, modern and very comfortable apartments with city views
I'd like to thank the company for their excellent work and attentive customer service. We arrived in Astana early in the morning, and our apartment wasn't ready yet, but we were immediately offered another, even better located, in a new residential complex. Everything was clean, warm, and cozy, and the stained-glass windows offered a stunning view of Nurzhol Boulevard, which is just a 10-minute walk...
Very nice service, and many apartments that you can choose for stay. All services provided online and they respond you during quickly.
Great apartment, great service,
Near all attractions...so many cafes & supermarkets nearby
I was in the Hijama center "Nur Hijama", professionals, not a single scar
Nice hotel, nice restaurant, friendly staff.
Very modern and clean. Extremely pleasant and helpful staff.
Modern hotel with stylish decorations. I had a luxury room which was huge.
The staff is very attentive.
Thee breakfast is ok but somehow limited choice.
The food at the restaurant is good
Nice place to relax with the pool,but don't go when they have school boys it's hell no respect for tourists. And food 1
We have stayed 15 days for business purposed. Its the only hotel at Kapchagay for decent service, helpful personel, clean rooms and gentle owner ,I guess. Thanks everbody, göle ton see you next time...
Clean and spacious rooms. Nice pool with chairs and shade. Unfortunately we didn't get towels. Only russian was spoken at reception, but they were quite helpful. Parking is also easily available. Overall solid hotel given the price.
The best hotel in town. There is a sauna, swimming pool, cafe. The boatswain pub is one of the most popular places where delicious food is served and there is a system of discounts at lunchtime and for birthday parties.
The deluxe and standard rooms are excellent for Kapchagay. I didn't expect it, honestly. Although the hotel lobby is not very good and smells of cheapness. The outdoor pool is good. The kitchen is good.
The problem is that hotel is next to the railroad and you can be awakened several times a night by a train sound and whistle. Also raindrops can be too loud on your window. I think all the rooms are for smokers, so you might feel the smell in every room. Other than that it's quite a nice, clean hotel, with normal local food.
The hotel isn't a Rixos or a Hilton. We stayed there from June 2, 2025, to June 6, 2025 (room 212 cost 204,000 tenge). 3 adults, 2 children (2 years old).
We came from cold Astana for the heat, clean air, and sea.
I don't have time to describe the pros and cons, but I would come back again.
I didn't rent an apartment because... I didn't know in advance if it would be a smoky place (I can't stand...