4 star hotels in Kazakhstan

The room is big and clean. Staff can speak in English

Very clean and tidy. Breakfast isn't great, but it's okay.

The room was very spacious, with high-end amenities. The hotel offered excellent value for money. The breakfast was Russian-style, with a wide variety. The only drawback was the lack of tissues in the room. After a guest made a suggestion, the front desk staff immediately delivered tissues to the room. Kudos to them.

Clean, well-equipped, nice environment, and attentive service. The room is large and the breakfast is rich.

The parking lot is large, and there are Chinese guests staying here. With 36 rooms, the Chinese-Malaysian couple was able to snag some free food and lodging. The Shymkent Park Hotel is so new, so upscale, so clean, and so comfortable. After staying at the Shymkent Park Hotel, I felt like I didn't want to move on or go home. The design and craftsmanship are exquisite and high-end. The room was large...

Cool new hotel 🏨, rooms are clean, bright, with a balcony. There are two armchairs and a coffee table. The beds are wide, not quite soft, not quite hard, just what we liked.

Great hotel, awesome staff, delicious food. The best samsa I had in my life. Be aware that internet isn't the best, including cellar coverage.

Great hotel! Kind personnel, lots of entertainment!

The place has absolutely stunning natural beauty. I especially recommend staying in a separate house, with a dedicated sauna and a lake view that you wake up to

As a European, I can not lie. There are parts of this hotel that remind me of the Soviet Union. The rooms have some old looking furniture, but they are a good size as are the bathrooms. Buffet breafast and good restaurant for other meals. They do have an English copy of the menu! Small area outside on the patio , but the open tents on the path down to the lake have a 30% service if you choose to...

This was our short vacation, which we take once a year. We arrived tired both mentally and physically, and left rejuvenated by a couple of years! The room comfort level is 5! Like home :) The mattress, the bed linen, the room temperature, and the bathroom (water temperature control, pressure and drainage) - everything as it should be! Restaurant - the waitress Vika is super! The chef - the dishes are...

Park Hotel Kokshetau - recreation area on the shore of Lake Shchuchye. Very beautiful place, beautiful nature. Today the cost per room is from 30,000 tenge per day and above.

The hotel environment is stunning, and our room offered amazing views of the snowy mountains. We even had a private sauna in the room! The hotel staff were fantastic; we arrived around 10 AM to drop off our luggage, and they kindly offered us an early check-in free of charge. Once we saw the room, I honestly didn't want to leave and just wanted to relax there. To top it all off, they also allowed...

Getting here by taxi from the city center was super convenient. I stayed for two nights. On the first day, I saw a glimpse of a 'golden mountain' at the top, and on the second day, there was heavy snow – the scenery was absolutely stunning! There's a shuttle bus service for getting up and down the mountain after check-in. If you're short on time and miss the shuttle, it's also easy to just grab a...

Wonderful place, very comfortable and has all necessary amenities. View from house 17 was wmazing. There is not constructin going on, however it was not disturbing.

The room is spacious and the facilities are good. It is inconvenient to carry luggage.

We were here 3 nights and loved it. Stunning location, great views, spacious and well-appointed rooms. Service was great. This is a very special hotel, every aspect of our stay was wonderful.

I stayed for two nights. The place is great at night, but hot during the day. The place is clean and quiet. The breakfast is average and limited. As for the service, they are cooperative. There is a separate restaurant with a beautiful view. We had dinner there. The service was excellent in the restaurant. I thank the waitress Tangnurym for helping us choose dinner.

Excellent experience, beautiful location, very comfortable room.

What a beautiful experience, The views of the mountains are incredible, it is incredibly easy to do a days skiing and return to the top of the mountain to retire for the night. The room was amazing it has a small sauna perfect for 2 people, the room was warm, underfloor heating , bathrobes and a wonderful shower. Nice speaker and smart tv, comfortable sofa and big bed. The restaurant is fantastic too...

This hotel is located right at the top of Shymbulak, making it the best possible location if your main goal is skiing. The atmosphere is amazing—very energetic and friendly with everyone having fun on the slopes. The rooms are spacious, well-heated, and clean. A nice bonus is the private sauna in the bathroom (a bit small, but a great feature). Noise was never an issue. Service Tip: Service was great...

In general the hotel is nice with perfect location but there is some points I hope they find a solution for, luggage service was terrible unfortunately we were super tired till we reached the hotel Room specially for those who have 3,4 luggage, my advice for the service team to have a snow bike at least to help the client move their luggage, second point we ware Confused about the cable car ticket...

Unparalleled privacy and seclusion

Cannot express enough gratitude to the hotel to say how ecerything was PERFECT for our 1st meeting anniversary date. Food, service, comfort, view, breakfast, romantic package... everything perfect from A to Z

Hotel is nice but the breakfast was diabolical- how they can even charge for what was on offer I don't know

Room is ok. Not much space. View was beautiful in the morning if you stayed at seanside. Could not find out if the food was halal. Got mixed responses...

A wonderful hotel at a very reasonable price. Absolutely no complaints. The only downside is that it's a bit far from all the main attractions, but given the low taxi prices in Astana, this isn't a problem. The spa is excellent and the masseuse, a Thai woman named Su, is very professional. The spa and restaurant prices are not at all inflated, as is typical in hotels. The rooms are clean, cleaned daily...

I booked this hotel for my parents and I’m very grateful for the hotel not charging me for extra chargers. Even we had to move to a different hotel, this one is very spacious, rooms are big, staff is very supportive.

Good hotel, uge breakfast but a stupid guy of receptions wanted me pay for stay in the lounge after I left the room.

What a great experience for my Mom. I booked room for her for 5 nights. There was an issue with booking through a third party and Batirzhan at the front desk did absolutely everything to make sure she were taken care of. An amazing hotel employee! The room was wonderful, clean, and comfortable, with great water pressure in the shower. The breakfast is also really good! Location was perfect, too! On...

We stayed for two days.The air conditioner didn't work the first day and couldn't get proper sleep at night. For the Indians the washroom usage will be bit uncomfortable as no provision of health faucet. Rooms are bigger but the services are lackadaisical though it was done. The complimentary drinking water was not provided on second day but it was done after request was made. Breakfast is good...

Nice and decent place for accommodation. Breakfast spread is also nice

New, clean, excellent hotel! The staff is super welcoming, everything is wonderful! The breakfast is a bit weak! But I think we can improve on that! They just opened! Otherwise, everything is very clean and tidy!

The room was clean and tidy, the hotel staff provided excellent service, and getting around by taxi was convenient. The room itself was spacious, with automatic curtains, and it was quiet, refreshing, and impeccably clean. Spotless, in fact.

I stayed here during a business trip to Uralsk. It is clean and completely state-of-the-art. I highly recommend it.

The West Plaza Hotel leaves a very positive and professional impression from the moment you check in. This is a rare instance where expectations are met, and in some ways, even exceeded. The hotel is well-suited for both business trips and a quiet, unfussy stay. The staff deserves special mention. They are polite, calm, and without being overly helpful, yet attentive to detail. Check-in is quick,...

Excellent hotel! We stayed at the hotel and were very pleased. The rooms are clean and comfortable, the interior is modern, and everything has been thought through to the last detail. The staff is polite, attentive, and always ready to help. I'd especially like to highlight the convenient location and comfortable atmosphere—perfect for both business and leisure travel. The breakfasts are delicious...

Everything else was fine. It's near the Green Bazaar and also pretty close to the church. But what's with that tiny bed? It felt like I was going to fall off at any moment. I have no idea why they'd put in such a small bed; a tiny bed just makes the whole place feel cheap and unstable. On the bright side, the facilities are quite new, there are USB and Type-C ports, and they offer luggage storage.

This hotel, opened in 2025, is very new and features a master control switch and wireless charging. The breakfast selection is fairly rich, and the taste is decent. It's conveniently located within a 10-minute walk to the Grand Bazaar and churches, with supermarkets and currency exchange points nearby.

Great location, near attractive places in Almaty and easy to walk around. Room size is good and the room clean. Good service from reception and staffs.

Breakfast was great, with a wide variety of options! The room was quite clean. It's really convenient to walk to the Green Bazaar and other attractions from here. Check-in is after 2 PM, but you can store your luggage beforehand and go explore the area.

I had an excellent experience at Renion City Hotel, and honestly, it was better than I expected 🏨✨ The hotel was extremely clean, well organized, and very comfortable. Everything felt fresh and well maintained, which made my stay very enjoyable. The staff were incredibly friendly and helpful 😊 They were always polite and welcoming, and their service made the whole experience even more pleasant. One...

I had a very pleasant stay at this hotel and would definitely return in the future. One thing I really appreciated was that the front desk staff were able to communicate well in English, which is especially important since English is not the main language in Almaty. It made the check-in process and any questions much easier and more comfortable. The cleanliness of the hotel was excellent. Everything...

The hotel room is big, in good location. The breakfast was okay. The staffs were helpful but a bit slow at response. Overall worth it.

thanks a lot for all stuff members! they are awesome!!! amazing location and facilities too:)

Large room and good area. Opposite supermarket and walking distance to Green Bazaar

Service was mediocre, cleanliness was so-so, and breakfast was nothing special. A bit overpriced.

Mostly satisfied, especially with the male owner who was incredibly friendly. However, the female staff member was just average. The restaurant service was also good. The price was a bit high for the facilities. If you want to make a reservation, it's best to do so two months in advance.

We just enjoyed our stay at the hotel. Everything was excellent

The hotel is new, and the front desk staff speaks good English, though the service attitude is just average; cultural differences are understandable. I'd like to thank Ctrip for two things: First, I contacted Ctrip in advance to help with early check-in. The Ctrip concierge responded quickly and assisted with the communication. Arriving at the front desk at 9:30, the young lady said early check-in...

Of all the hotels, we finally found the biggest one. Cleaning is poor... breakfast is okay.

It's a suite. The room is actually not big, but the living room is huge and the bathroom is also large. Overall it feels good and clean. The breakfast is also acceptable in Almaty at this price.

Except for the location being a little far away and the waiters being a bit lazy (waiters in other hotels are also lazy), everything else is good.

The sanitation is average. There are a lot of hairs on the carpet at the head of the bed. This needs to be cleaned carefully. The room is large but the shower room is small. The service needs to be improved. There is not enough water to drink. A bottle of water costs 500 jin. At this price, a hotel should charge for a bottle of water. Is this something that needs to be improved?

Check-in was quick and easy, and the reception staff were very polite and friendly. Breakfast was always tasty, with some items changing daily, which was a nice touch. The rooms were surprisingly spacious and cozy — not something you see in every hotel. The location is also great, with a metro station nearby that made getting around the city very convenient. We really enjoyed our stay and would definitely...

This place is very convenient, just a 5-minute walk from the MEGA shopping mall. It's also not far from the business district, making it a great place to stay when traveling to Astana for business.

A rather unpleasant check-in experience. I landed at midnight and had emailed the hotel beforehand to confirm check-in. Upon arrival, the front desk said they couldn't find my booking. I showed them my confirmation, but they only found my colleague's. They told us we'd have to share a twin room. After half an hour, they said they found my booking, but mistakenly assigned it to someone else, saying...

Really nice place to stay located in Nazarbayev University

The room is very clean and tidy, the environment is very good

The room is very clean and tidy, the environment is very good

The room was larger than expected. Located in a university setting, it's very quiet and safe. The hotel staff was very welcoming. Overall, I was very satisfied with my stay. Any communication issues were handled efficiently.

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I enjoyed this camp And took a lot of amazing feelings Next,I had a nice 10 days 2B the best group I had ever! Thank u,Dasha,Sabina and Nuran!? You're the best That was great ? Adil Ospanov

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the best camp i've ever visited!? 3A??

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Very nice staff and superb hotel.

Loved the stay. Spacious & prime location.

Solid hotel and is located in the city centre. Near many different cafes, in walking distance there is round-the-clock currency exchange. The rooms are clean and cozy. Repair fresh. The hotel is owned by the Chinese and this is reflected in the kitchen. The staff is correct. In the lobby there are 2 waiting areas, which can not hold large business meetings. At the intersection, which he is, several...

In General, all is well. Freely, warmly, hospitably. All questions from customers are quickly resolved by staff. True, I had a business room.

Normal hotel, good service, in the city center

No comment!!! All arranged with dignity!!!

Great place to stay for a holiday. On the 7th floor, i stayed at a 2-room apartment with a fully equipped kitchen and a bathroom with a washing machine. I really appreciated the comfort and quality. Moreover, free Internet and access to Spa were as a cherry on the top of the cake. All this was just for 40 euro per night, including a breakfast.

Lovely hotel that largely justifies its top end pricing. A little disappointed they didn't offer a bar or evening restaurant, as there aren't many food options nearby

Some rooms have kitchen, additional room, washing machine/iron, room height is amazing. You can go pool and sauna. Receptionists are know English.

Stayed for a week during isolation period. Pretty nice units with separate bedroom, living room and fully equipped kitchen. Some units have a balcony, but not all. Service is good. Food is average. Overall 5* rating.

I am an expat working in Kazakhstan. I stayed in this hotel for 3 days and 2 nights, from 14.02.2019 to 16.02.2019. I would give a 5 stars review if the breakfast had been better. And, if I had a bathtub rather than a shower as was shown on the photos when reserving my room. Overall, the cleanliness was excellent and the equipment was of good quality. I had a kitchen with real stoves and an oven to...

An excellent hotel. There is room in even a washing machine, fridge, stove, oven. When a long trip is just right.

I really liked the service and comfort at the hotel.

The hotel is brand new, the rooms are stylishly designed, everyone likes it...

One of the best hotels in Kostanay. The rooms are clean and spacious, and equipped with everything you need: an electric kettle, green and black tea bags, instant coffee, and a 2-liter bottle of water. There are also slippers, a clothes brush, and a shoehorn. The TV has working satellite channels, mostly Russian. The room itself is large and has two windows. There is an air conditioner, although the...

Excellent hotel in a prime central location. The rooms are spacious, the Wi-Fi is reliable, the beds are comfortable, and the breakfast is satisfying. We would be happy to stay here again. The only downside - the shower gel and shampoo were of noticeably low quality.

Nice hotel. Very clean and large room with strong Wi-Fi all over the areas. More then good restaurant and good service from the staff. Private room are available for meeting and dinners. Probably the best choice in town.

A basic hotel in this small town. The room is big/clean and service is prompt. Down side is not many English speaking staff at restaurant.

Nice rooms, clean and eco friendly. You can leave a note telling that you don't need your bedsheets changed and washed to save water and energy. Breakfasts are nice, porridge, bread, fruits and vegetables are provided, although they lack a real coffee. Instant coffee is a cheap version for such a good hotel.

Average hotel but nice location and close to the walking street where you can find different varietes of cafes!

This is the place I always stay at :) I definitely want to stay here again next time :)

It doesn't seem all that old, but the room cleaning is terrible. All the plumbing is dirty. There's a ton of hair on the mattress pad. It was unpleasant to be there. But it's okay for an overnight stay. There's a refrigerator, microwave, and stove. A minibar is available for a fee.

Nice hotel. Friendly staff. Good value for money.

I have a great time in the cinema in my brother and sister are not the cinema in my brother and sister and I have some mistakes in the the cinema in your life that I was a great day at work on on my brother and sister and the first time in your own home to a bit more about this is the first of its new home to a bit more than one of the best of luck with your own home to a bit to a bit more than one...

Nice hotel. Great Breakfast. In the style of a buffet .

The cosy hotel. Cleaned every day. The rooms are clean, no smell of tobacco. A hearty Breakfast buffet.

Nice and cozy hotel, great staff! Cooperating for the first year, spend every round tables, trainings, seminars. Decent service for reasonable money. But there are a few BUT: slow Wi-Fi and turnover rates( very often changing administrators). And I think you need to invest in a hotel (to freshen the furniture, appliances, dishes).

Nice clean hotel. Stay here 2 times already. Good location in the city.