King Hotel Astana in Astana
✅ Several guests praised the polite and helpful staff, describing them as 'very polite' and 'friendly, always ready to help.' ✅ Rooms are generally clean and spacious, with some reviews noting large bathrooms and comfortable accommodations. ✅ The buffet breakfast received high marks, often described as 'rich' and with options for every taste. ✅ Good value for the price was mentioned by multiple guests, who found the hotel facilities adequate for the cost. ❌ Multiple reviews pointed out issues with the front desk service, including poor attitudes and communication problems. ❌ Some guests mentioned the hotel feeling somewhat old and requiring maintenance or renovation work. ❌ Parking received relatively low ratings, indicating limited convenience or availability. ❌ Food options beyond bread were criticized by at least one guest, and some found the dinner quality average.
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Description
King Hotel Astana is a four-star property built in 2009 and renovated in 2015, offering 176 rooms ranging from Standard Single to Double Family Studio. The hotel combines business and leisure amenities, including a business center, sauna, spa services, and a restaurant serving a buffet breakfast. Guests can expect free Wi-Fi, 24-hour front desk service, and facilities such as a bar, ATM, and parking. The hotel prohibits pets and service animals, and check-in begins at 14:00 with check-out by noon. Rooms are noted for their size and include extras like bathrobes, slippers, and in-room safes. While some reviews mention the hotel’s age and occasional service issues, many highlight the polite staff and comfortable accommodations at reasonable prices.
Location
Located centrally in Astana on Shokan Valikhanov Street 7, King Hotel Astana provides convenient access to local attractions. The Bayterek Monument is 5.6 km away, while the Atameken Ethno-Memorial Complex is 3 km from the hotel. Astana's Nursultan Nazarbayev International Airport lies approximately 15 km away, making airport transfers available for a fee. Nearby dining options include Restaurant «Моджо» (193 m), «Трактир Медведь» (263 m), and the café-bar «СУЛТАН» (318 m). The hotel is also near the city promenade and larger shopping malls, facilitating both sightseeing and shopping activities.
Tips
- If you arrive late, confirm your booking details with the front desk to avoid room assignment issues noted by some guests.
- Consider bringing cash or a card for small expenses as some guests reported limited assistance with taxi payments.
- To ensure a quieter stay, request a room away from groups, as some guests reported noise disturbances at night.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Chinese Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, UnionPay, JSB, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Security guard
- Newspapers
- Television in lobby
- Bridal suite
- Non-smoking rooms
- Room service
- Fridge
- Smoking allowed in bedrooms
- TV
- Bathrobe
- Safe (in room)
- Accessibility features
- Iron and board
- Ironing
- Laundry
- Dry-cleaning
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Free Wi-Fi
- Free internet
- Russian
- English
- Parking
- Business center
- Event facilities
- Conference Hall
- Massage
- Sauna
- Spa
Street view
Video: Полиция Астаны загнала Volkswagen Transporter возле KING HOTEL ASTANA
Map
Reviews
Pathetic experience , we are in service industry , we should support people at those time .
Food hardly any option , you can enjoy only bread
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about King Hotel Astana
What types of rooms are available at King Hotel Astana?
Room types include Standard Single room, Standard Double room, Business Double room, Prestige Double room, Double Suite, Double Studio, and Double Family Studio.
Is parking available at the hotel?
Yes, the hotel offers parking facilities; however, parking received a rating of 6/10 from guests.
Does the hotel allow pets?
No, pets and service animals are not allowed at King Hotel Astana.
Are airport transfers offered by the hotel?
Yes, airport transfers to and from Nursultan Nazarbayev International Airport are available for an additional fee.
What dining options are available on-site?
The hotel has a restaurant with buffet service and a bar. Breakfast is served as a Western and Chinese buffet from 07:00 to 10:00 daily.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 42 USD The best time to book is July 8, with rates starting from 40 USD