Gran Fornells Thalasso and Spa Hotel in Peguera

One of the Worst Hotel Experiences: Zero Service & Disregard for Guest Safety
I cannot emphasize enough how strongly I advise no one to book this hotel-especially if your safety and basic human decency from staff matter to you. The service here is non-existent, and their ability to handle emergencies is simply zero. During our stay, a terrible incident happened: my friend slipped and fell while pushing luggage up the ramp at the hotel entrance. The impact was so sudden that they couldn't move after landing on the ground. What's outrageous? Every hotel staff member nearby witnessed the whole thing, yet not a single person stepped forward to ask if we needed help. It was only after I insisted repeatedly that the hotel finally called an ambulance to take my friend to the emergency room.
For nearly 2 hours-from the moment of the fall until the ambulance arrived-we were completely ignored. No staff member care about us, offered any advice, or even said a word of concern. It was as if we didn't exist, even as my friend lay injured on the ground.
What troubles me further is that I noticed most guests at this hotel are elderly people here for vacations. I can barely imagine what would happen if an elderly guest suffered such a severe fall and the hotel stood by idly the entire time. If a life- threatening situation occurred due to this negligence, could the hotel really bear the legal consequences?
This is not just a "bad service" complaint--it's a warning about a hotel that prioritizes nothing over guest safety. I am filing a strong complaint against this establishment and reserve the right to take legal action if necessary. Save yourself the risk: stay far away.

The Hotel Coronado in Mallorca is far from a five star hotel. The room we got was a standard room, incredibly small, not even room for a luggage, which they did not provide.The room had a hot water kettle and cups but no supplies for coffee or tea as usual on even mid range hotels. We asked the housekeeper and was informed that the standard rooms did not get anything of that. Breakfast was enjoyable on the veranda with water views. The breakfast staff were helpful but some were just rude. Overall unfriendly staff. We will not return to the Coronado Hotel or recommend it. Take note … Also it seems that part of the hotel pools facilities are clothing optional, with no clear signage, and there were children running around in this area.

The Hotel Coronado is far from a 5 star hotel. The room we got was a standard room, incredibly small, not even room for a luggage rack,
which they didn’t provide.
The room had a hot water cattle and cups but no supplies of coffee or tea, as is usual on any mid range hotels. We ask the hotel housekeeper and informed us that the standard rooms don’t get any of that. Breakfast was enjoyable on the veranda with water views. Breakfast staff were helpful, but some were just rude. Overall unfriendly staff. We will not come back here to The Coronado hotel or recommend it.
Take note,
Also it seems that part of the hotel pools facility are clothing optional,
with not clear signage, and we saw some kids around this areas.