Hotel HSM Golden Playa in Playa de Palma

Great location, hotel room very nice and clean, breakfast was very complete and the hotel staff is very kind and friendly , walking distance to many restaurants and shops

Very enjoyable stay.
Lovely hotel and great staff, nothing was too much for them. The rooms are cleaned daily and are spotless. Buffet breakfast was varied and good quality.

Decent hotel with amazing beachfront
Amazing beachfront location! Great swimming pool, with affordable decent drinks served. Very clean, cleaning crew made sure all is neat and sand free :) breakfast OK, coffee could be worked on but still OK. Dinners - great, plenty of choice, something different each night. Drinks for dinner are not free but still very affordable. Amazing chefs on the grill!
We had small issue with bathroom equipment, hair dryer is poor quality and tends to pull hair in, not big issue on summer holidays, but could be improved.

In general, great stay for family summer trip.

The hotel is very clean and tidy. I just had one incident with a cake wou

We had a good experience with the staff and and the property is right on the beach, very close to bust stop.

This property was in a convenient and accessible location to the city center and the beach. The room had a beautiful views to the beach, sunrises and sunsets which could be seen from the balcony, comfortable beds, a decent size room with a large closet. The dining staff, and the chefs were friendly, and attentive to the guests needs especially Ivan. You're treated like a family member and not a guest. Breakfast was freshly made from omelets, eggs, fresh fruit, bacon, a smorgasbord of food which could be enjoyed sitting at a covered outdoor patio near the pool enjoying nature. Sumit and the others at the front desk were always helpful, attentive to guests needs, making sure you had what you needed. They provide excursions around the island which is convenient and will help you make arrangements to get a cab to you destination. The bar tenders were always making sure that your cocktail needs were met and your glasses refilled. Everyone went above and beyond to make sure you had a wonderful stay. The rooms were meticulously cleaned and beds made on a daily basis. This felt like a classy resort. Entertainment is provided a few nights a week. They should provide nightly themed entertainment and/or possibly a DJ. Thank you everyone for making my stay so stress free, enjoyable and for treating me like I was a family member and not a stranger. You won't be disappointed with anything by staying here so book your stay and enjoy your vacation. I'll be back to see my family again.

Stayed here in May 2025. Weather was great, hotel was very welcoming as were the staff. Food options were amongst the best you will ever find from a buffet breakfast or dinner.

Genuinely couldn’t fault the service or the premises. Will happily stay again.

Lovely clean hotel with good amenities, food and service. Good location tucked away from busy areas. Amazing seaviews from the room. Will recomend to stay again.

This hotel is fantastic, situated just 10 minutes from Palma's city center. It boasts a prime location along the beautiful, west-facing Playa De Palma, right in the heart of the stunning coastline. The rooms are modern and impeccably clean, and the dining options for breakfast and dinner cater to all tastes, from healthy choices to indulgent treats, with a delightful selection of desserts always available. My only minor piece of constructive criticism is that the pools aren't heated. Nevertheless, I would absolutely choose to stay here again!