Climia Benidorm Plaza Hotel in Benidorm

I stayed here for 5 nights as a solo parent travelling with three children. We booked via easyjet holidays.
1 - arrival was great bus transfer with beni express no issues. Nice welcome from the hotel.
We arrived late though meaning we had missed dinner.
A small sandwich offering would have been a good gesture instead We had to find somewhere to eat as soon as we got there.
Second day was the new years Gala ball. Which was very nice.
The room we were in was on the second floor and it was to noisy from the entertainment so we moved to the 15th floor which was a bit too high and scary with little ones but was quiet.

The entertainment starts quite late 8.45 ish and is all in Spanish so we didn't really get to enjoy that.

The soft play was good and the pool but lacked baby changing facilities and the changing rooms were freezing.

The check out was early 6.45 am and again we didn't have the option offered to us of a packed up breakfast which was disappointing compared to previous hotels.

Overall the food was good but was a bit basic. Roast chicken and chips.
Fish and some veg.
My eldest son mostly eat out.
Some of the staff in the restaurant weren't very friendly or helpful with the baby and made my daughter feel uncomfortable saying things like your beautiful when she went up for food. She's only 8.

Overall the hotel was a good stay but mostly that was the location. I would come to benidorm again but we wouldn't pick this hotel.

Stayed 1406 10th November 4nights. Good view of the croo lit up at night and the island.
Food good not Michelin but we eat well at Breakfast and evening meal.
Staff i found helpful and polite.
Shower was good pressure but we couldn't get constant temperature.
I think thermostats should be fitted as it blasted very hot then cold.
Location ideal for us.
Predominantly Spanish no problem.
We had a coffee machine with capsules.
100% I would stay again.

Pre christmas break with grandaughter. Booked here as it had an indoor heated pool . Food options good. Evening entertainment good. Great location for winter wonderland, ice skating .

Fabulous hotel and staff... especially Miguel Angel.. reception staff excellent..they help you with everything....decent standard of food.. exceptionaly clean...perfect location for old town..we love this hotel and have just returned from a 9 night stay...I hope we are lucky enough to go again.

Room was very clean only fault was breakfast not as good as it used to be quality not as good on hot food and food is cold lots of cake and could do with bigger tea cups and better quality tea bags x

Air conditioning not effective but I think this is a Spain thing when it’s not high season. Room was clean, bed extremely comfortable. We were on the ground floor so no real view

I expected better for a 4-star hotel.
The room was cramped for us and our teenager.
Full board included food that was more like a school cafeteria, with all the noise from the retirees talking very loudly during meals.
The staff service was perfect, and the cleanliness was impeccable. Ruben at reception was very pleasant and professional. The cleaning staff was excellent.

I appreciate a clean, bright & spacious room with AC with the balcony and view to make my stay enjoyable.

This hotel had them all.