Ciutat De Girona in Girona

Our room was not ready until 30 minutes after check-in time. The room had a smell akin to a dirty animal, but thankfully this dissipated--we suspect that the hotel seriously needs to change the filters on their vacuum cleaners. At prime check-in time there was a staff member cleaning the ground floor stairway landing while 10+ people were waiting in the lobby, the staff member completely ignoring guests to do their work. Please consider cleaning a common area like this when guest traffic is not at peak. The room was not well-lit. We could tell the water reservoir of the coffee machine in the room had been cleaned with vinegar...because there was vinegar pooled in the bottom of it! The breakfast is priced too high for what it was, especially considering you needed to request coffee from a staff member--please, get a coffee machine that guests can self serve from. Most areas of the restaurant were cordoned off when breakfast opened, leaving a space of 8-10 tables that filled up very quickly. Top it off with the experience that staff were generally not acknowledging of guests and unfriendly, and I would never consider staying at this hotel again.