Hotels in Gran Canaria

Came home last week after 11 nights at the hotel, will give the bad, and good. We booked deluxe suite well it was so shabby, the grey laminate flooring all picking up on ends dangerous bathroom needs ripping out its dreadful,rusty hinges on all doors dirty paintwork,but worst was the dirty rug on the floor it was absolutely filthy (not as the photo looks on site )went to reception following morning...

Just had a wonderful week at this hotel.we came away for a quiet break and that's what we had.it was our choice not to join in any activities and no-one bothered us but plenty going on. Rooms and sea views were lovely and the whole hotel spotlessly clean.excellent choice of food and drink.staff also excellent. Can't tell you much about outside the hotel because we didn't go.also not once during the...

The great, good and not so good. The hotel is in a lovely cliff edge spot on the beach so you can hear the waves crash against the shoreline. Absolutely stunning. The staff are mainly pleasant - big shout out to Roman and Paola in the bar and Maria the events manager. Our room was large with a comfy bed and lots of hot water for a decent shower. Some of the entertainment was not my thing (I’m about...

My wife and I stayed for 7 nights all inclusive .On arrival the reception area was very impressive, large ,clean ,and welcoming. It took no time at all to be checked in and on our way to our room.We had a deluxe room which was very nice,plenty of room a massive bed,large balcony with chairs,table and sunbeds.The bathroom had a large walk in shower with a waterfall shower and a hand held shower head...

It was 12 days of bliss. Great staff great food . The room was amazing and big. We always go junior deluxe and it’s worth it. We had a sea view watching the sun go down from our balcony was amazing. We will be back.

My wife gave a review during our first week, we received bad service in the restaurants that week. We are now coming to the end of our second week, since our complaint the service has really improved, noticeably more staff in the restaurants, service is good, staff are friendly - what a difference from last week to this week!!! Perhaps they had staffing issues the first week‍♂️ We may return again...

Superior Room, Ocean View Room reasonably large with space for 2 people to move around comfortably. Plain balcony. Small, but very nice, bathroom with toilet and quite a large shower – could do with an extractor fan; window not as effective. Ocean view room means the opposite side of the hotel to pool and activities area, which means quieter. Nice beach and ocean view is over the hotel car park and...

Very good service and very nice facilities. The food and service was great I will for sure come back again.

We wanted a nice restaurant for tapas, the food was very verygood, hidden gem go here 😊 Raul is een topper 👍🏼👍🏼👍🏼

Excellent service and well designed hotel.

It was fantastic again. A sea-view room right on the boulevard. Delicious food and a fantastic wellness center and sauna. The personal service is a reason for many people to return. See you soon.

Excellent hotel with an excellent service. You have short walks to the beach to restaurants and for shopping

We booked a week half board in the Easter holidays with Tui. When booking Tui advertised this hotel as being fully refurbished so look out for the new trip advisor reviews. So as the reviews came through I was really worried. At the end of the day a holiday is what you make of it & we had a brilliant time. The receptionist was really helpful in getting us quiet rooms & helping us with days out. The...

Have stayed here many times before and always have an enjoyable stay. There have been some considerable improvements, especially the pool area and the poolside bar which stays open until 11pm (weather permitting). If raining the pool bar closes and entertainment is provided in the sports bar inside the hotel instead. For me the location is excellent and I only left the hotel 3 times to go to the...

I stayed for two weeks at this hotel and this was my personal experience. There was minimal interaction with the hotel staff in my case, but I had no issues on that part. As long as you respect them, they will return the courtesy. They did seem to appreciate attempted conversation in Spanish! The rooms could do with some improvements such as air conditioning/a fan, more kitchen utensils and applications...

There are positives. The staff are all wonderful, check in quick and easy. The food is good, always a great variety and they really made an effort when we were there on Halloween. The pools are clean and the one we went to near the pool bar had clearly been renovated. The pools were all well looked after. There was no fuss about sun loungers, there were plenty. The all inclusive is decent, cocktails...

Such a fantastic hotel and perfect location, the rooms are brilliant and with 5* service . It is a huge hotel so plenty of swimming pools to choose from and always clean. The food is delicious and the receptionists are wonderful ,ready to meet your needs 24/7

A cozy place Very friendly staff You could see the boys putting up many apartments. The store inside HAS EVERYTHING and very good prices The excellent mini bar, the girl who serves and the prices Very happy. Maybe the price is too high for a complex with so many people

Great Staff! The hotel is located on the beach in a great location. Awesome pool and breakfast!

This was our second time staying at Hotel Cristina during a visit to Las Palmas, and it definitely won’t be the last. We’ve been very satisfied both times, the hotel offers great value for money and has an unbeatable location right by the beach. The breakfast is fantastic, with plenty of options no matter what you like. We haven’t tried the restaurant for dinner, but the poolside lunches have been...

The staff is incredibly helpful and efficient. The hotel itself is beautiful. The breakfast was wonderful. The views in all rooms are great. We enjoyed the pool and our private balcony. A special thank you to Julian and his excellent service throughout our stay. Highly recommend this location and hope to return!

Wonderful hotel right at the beach! Rooms were absolutely beautiful and were cleaned everyday while we were out doing our thing. The staff was very nice. Breakfast included just about everything. The location was perfect! We only have good things to say about this hotel.

What a lovely location. Las Palmas is delightful and the hotel is definitely in the best spot. The staff were all great, especially the cleaner who was adorable. We didn’t eat there as we prefer to sample local restaurants so unable to comment on that.

Our stay at Hotel Cristina by Tigotan was impressive from start to finish! A big thank you to Naira — and honestly, to the whole team (I wish I could remember all their names). Everyone spoke excellent English, and some even German. They were always there with a smile, ready to help and make you feel comfortable. The hotel is very clean, well-organized, and has a truly welcoming atmosphere. The staff...

Two main areas of improvement would be the food was not terribly hot. The music/entertainment was very poor and far too loud

Restaurant services can be explained better during check-in.

Great amenities, friendly staff and unbeatable location.

The hotel was great, clean and the staff very friendly My only suggestion since this is a 4 star hotel, it should have a shuttle service to and from the airport, just a detail that will add a lot to the experience

Great location for the beach Food average at best Drinks poor unless you upgrade Ridiculous sized beer glasses (250ml)

We stayed for 4 nights and had a lovely holiday. Room was incredibly comfortable with great air con. Hotel situated very close to the beach and had multiple pools. The free aqua aerobics class was great fun! Sunbeds were spread throughout the pool area and on multiple levels, which meant you could scope out a more private quiet area if that was desired. Only slight downside was the dinner service was...

This was our second stay. Great weather, clean facility, lots of lounge chairs. Housekeeping did a very good job cleaning our rooms. The Spar mini market had everything we needed for our few days stay. We wouldn’t hesitate to stay here again.

Great location, superior accommodations and the terrace was amazing. The grocery store was well stocked with supplies for our four night stay. Lots of pool chairs abs the adult pool was very nice with cushioned lounge chairs. We highly recommend this property.

Overall, we were fairly satisfied with this hotel. It is a decent hotel in general, and the reception deserves special mention for always being open, friendly, and helpful. However, there were some frustrating issues during our stay. On several occasions, our key card stopped working, and we had to wait for a maintenance worker to let us in. Unfortunately, it was never clear when they would arrive...

Rooftop pool that is adults only and a spotlessly clean room!

Fin lgh, rent o snyggt. Snabb incheckning. Gratis parkering i garage under hotellet.

Nydelig sted! Fine leiligheter og stille og rolig. Skal man pirke så mangler de en gym, men ellers helt prima sted.

Very comfortable beds and great room with good waterfall shower. One of the swimming pools was wonderful for laps, as described, with the other pool perfect for casual swimming and kept to a higher temperature than the lap pool. It is unfortunate that the pool areas act like a wind tunnel with patio furniture being blown about. The staff are very pleasant and helpful and the food was excellent. What...

The hotel was very clean staff excellent especially yury always looked after us with care.

Lovely hotel, smaller restaurant than we have been used to with AI, but the food was always plentiful and a good selection. BBQ and Chicken rotisserie nights were very good. Top floor bar and sunbathing areas were a lovely retreat, very friendly staff who appreciated my attempt at some very bad Spanish drinks orders … never an issue finding a sun bed. Clean hotel, rooms a good size and worth extra...

The hotel was very clean staff excellent especially yury always looked after us with care.

This hotel is a great adults only hotel withan inclusive optional you have everything you need for a stress free trip. Extremely clean, pleasant helpful staff and a good location- the beach is a five minute walk away. Three big pools, ample sun loungers and a secret Nandos Suites pool that only a few people even seemed to know about. The Nardos suites which we chose this time is an annexe next to...

Just returned after staying here from the 6th Feb until the 12th Feb . What can I say cannot fault the hotel in anyway shape or form The overall standard really is 4☆ the buffet breakfast and evening meal buffet is really fullsome and tasty the food choice is immense Will be returning to this hotel Sooner than later There are two large heated outdoor pools which were great for me as im a committed...

Unfortunately I came when it was very bad weather. The hotel is located to the beach. The spa is lovely but could only receive one massage as it was fully booked up. The hotel is geared for older people and even the entertainment is focused around that cliental. The lift to spa facilities was broke. I know someone who wanted to access but couldn't due to accessibility. The reception and staff friendly...

I had a pleasant stay overall at this hotel. The room was good, clean, and comfortable, and the facilities were well maintained. One of the highlights was the superb garden, which was beautifully kept and provided a relaxing atmosphere. The hotel also has very easy access to the beach, which made it even more enjoyable. It was especially convenient being able to pick and reserve a sunbed for the week...

For once common sense prevails. As it wasn't bust they didn't fix it! This hotel has made for itself a perfect little niche. No expansion, no children, no loud music or agitators- sorry animators- blowing a trumpet in your ear encouraging you to don a silly dress and throw a balloon when all you want to do is relax( although there is an excellent team running activities throughout the day, every day...

Strengths are food, housekeeping, location and facilities. Weaknesses are entertainment, it's dreadful, basically third rate singers with a karaoke machine. Poolside fashion shows are annoying as they occur 3 time a week. Clearly the budget for entertainment is tight and is thinly spread over the piece, it needs a rethink.

My partner and I and some friends of ours stayed in this hotel on an AI basis for our friend’s 40th Birthday. We were by far the youngest there but we didn’t mind this as we were using the hotel for a relaxing base. We found the staff absolutely fantastic, they were so friendly and nothing was too much trouble. For example, as there were 6 of us the restaurant manager reserved a larger table in the...

Today is our last day at this hotel and felt it good to let everyone know our overall experience Firstly the staff in general are lovely with the exception of one very rude and abrupt older lady on reception- apparently it’s impossible to ask for more tea/coffee milk for the room after 1500 and you have to wait until the following afternoon when the cleaner comes back - not what I would expect for...

Andrew and Greta are a brilliant team in the pool .. I really enjoyed the 11am fitness sessions .. getting back to 100% health after cancer treatment so it was good gentle exercise , suitable for all ages ! The whole team at Don Gregory are brilliant Breakfast staff in particular but all staff were professional, courteous and friendly at all times , including their brilliant command of languages...

Amazing views, staff very attentive, large room

Very Nice and clean hotel! Can definitely recommend. Very very good entertainment. Andrew is the best! Nice weather! Friendly people

Wonderful hotel. Great location—transportation and shops nearby, yet not in the middle of a crowded hotel area. A pleasant surprise upon arrival—a minibar, beach bag, and flip-flops, along with a spa visit. We stayed in a duplex, which was very convenient—a bath with a shower on one floor and a walk-in shower on the other. Comfortable beds and a pillow menu. Towels are changed twice a day. Water and...

Wonderful hotel. Great location—transportation and shops nearby, yet not in the middle of a crowded hotel area. A pleasant surprise upon arrival—a minibar, beach bag, and flip-flops, along with a spa visit. We stayed in a duplex, which was very convenient—a bath with a shower on one floor and a walk-in shower on the other. Comfortable beds and a pillow menu. Towels are changed twice a day. Water and...

Great experience at the hotel , it was clean and the staff was amazing … please note that I awarded the Excellent rating due to their staff …. People were amazing as they accommodate all my requests !! The room was good … I did not like the layout of the toilet and shower room … I felt that it lacks privacy …. The infinity pool was another factor that drove the excellent rating due… as it is heated...

Location was ideal. Pool and evening entertainment was perfect for the kids and for the most part very enjoyable. Rooms where a good size and kept very clean. Noise levels were good, few guest coming home about 4am being slightly loud but not hotels fault. All inclusive was good value, breakfast and snack bar are good. Evening meals not so much but definitely worth having. Local bars/restaurant do...

Tatiana on reception is one of the most impressive professionals I’ve encountered in all the hotels I’ve stayed in all over Europe. Her attention to details , response times to queries and able to extend my stays even though the hotel was full to capacity. The staff in general are top class in this hotel and loved the pool area also.

It's been a few years since I stayed here and it was perfectly close to restaurants and bars with the Irish centre across the road and the yumbo only a short walk or taxi trip,the reception staff were very nice and welcoming breakfast had a good choice for everyone also no problem at any time of the day getting a sunbed at the pool it was a credit to the cleaning lady's who done my room everyday room...

After revisiting this hotel for at least our 10th time, heres our review On check-in, the receptionist Orlando didn't even acknowledge we'd visited many times before . How was your journey? Welcome back. I don't believe the booking system doesn't recognise this. The hotel has made many improvements over the years, and the pool area has been done really well Rooms are basic but comfortable Bar staff...

2nd stay here and just going to book again for next year, location is fab, we go B&B and there’s a huge choice at breakfast. Rooms are a great size, no issues with sunbeds, staff were all friendly and very accommodating getting us a room in our preferred location in hotel, can’t fault it all, only disappointment was in having to leave to come home!

Good hotel . Clean ,nice pool + area. Shame all inclusive snacks aren't available at pool bar but ice cream + drinks are. Busy surrounding area but don't hear noise from rooms. Food was nice ,especially the Chinese day. Entertainment very good. Dining room in basement so a bit depressing, You can get snacks here all day though. Being picky + vegetarian , food was good . Deserts were quite poor quality...

Lovely staff and the great location, large room!

The hotel is located directly on the beach and many rooms offer views of the bay. There are many restaurants and a supermarket right in front of the hotel. The staff is very friendly and helpful. Beach towels are provided free of charge at reception.

The hotel has a good location, right by the sea, with many restaurants nearby. The breakfast was good and plentiful. However, the toilet tank in the bathroom leaked, and the sound of running water disturbed my sleep.

Absolutely privileged location with a full view of the coastline, spacious and airy rooms, great breakfast, and efficient and friendly service.

Location is great, you can stroll along the seawall into hustle and bustle or the other way to see amazing unique views of the rocks. The beach is amazing, Staff is nice and the property is good overall.

Breakfast is worthy to add. Excellent location and views

Everything was excellent. I have nothing but good things to say about this place. So happy I found them.

Great stay We were there for 10 days. Very clean and relaxed vibes. Staff very friendly and helpfull. Pool area clean, relaxfull and always sunbeds up for grabs.

OUTSTANDING!! Overall Outstanding, few very minor niggles, not enough space to store foodstuffs etc but overall Outstanding ! We will be back. This is mainly a Swedish Hotel, which is Fabulous.

Excellent accomodation, few improvements could be made but this is the same for all properties, plenty of sun loungers and relaxed environment. Food is good. Entertainment is average at the hotel.

I stayed at Sunprime Atlantic View Suite & Spa and overall had a very good experience. The hotel is clean, well-managed, and most of the staff were kind, professional, and helpful. The atmosphere was calm and relaxing — just what I was looking for. However, I had a negative experience on the second day with one of the bartenders — a middle-aged Spanish man. I had booked all-inclusive and received...

It was a good stay, nice hotel and clean. Only thing I didnt like was that I didnt get the location of the room I had been told (when I booked the room) I would get. Breakfast was good and the staff was nice.

Almost everything was fine. Only the coffee - cappuccino from the full automatic machine is not good- awfull. The coffee - espresso from the hand semi-automatic machine was excellent. The water in the pool was cold.

We enjoyed out stay at the Hotel Riu Palace Palmeras. The hotel is nice and the rooms were clean and of a reasonable size but we have had larger rooms in Palaces. In the room there was not enough draw space for two weeks we had to keep some of our cloths in the suitcase. The room cleaners did a fantastic job keeping the room clean. The restaurant and food we very good with a good selection savoury...

Very good hotel with warm and friendly welcoming. We appreciate the location, foods and the beautiful garden

Just returned from a lovely week visit to this beautiful Hotel! The whole place is spotless clean and staff are amazing each and every one of them and so is the food and room , can’t beat the Riu hotels .

Found absolutely no food that was good. All fish and meat were hard and dry every day. Much tasteless otherwise. Little choice for children. Mostly only Germans in the hotel. Elegant hotel in beautiful surroundings with lovely plants, nice rooms, very clean, and with staff who are very nice and attentive. Unfortunately, the lack of cooking skills drastically reduces our overall experience.

We really enjoyed our stay at this hotel. Staff were all very friendly, our room and the public areas were kept very clean. The food was very good and the bar service was excellent. We had no problem at all in getting sunbeds at anytime of day. The only slight downside to the holiday was that once you left the hotel the resort was quiet and a little run down in areas.

Everything was verry good. The food was verry good. The only thing we didn't like was there were to many couples with young children.

Brill hotel, clean, tidy, food is great, pool area is clean and fresh, the entertainment is brill, staff are brilliant and friendly. Would deff book here again.

Amazing hotel that has great staff and is very children friendly. One person in my family got sick and the hotel helped us dealing with that. Thank you for your amazing serivce, I will defintely come back.

The hotel is very suitable for children, both in terms of the pool area and the food in the restaurant. The small bungalows are nice and cozy and all areas are neat and clean.

I stay 3 days in the hotel and i love the workshop de animation Ana is ameising ...................very cool ...........

Nice hotel ”bungalow-style”. Very friendly staff. Especially the entertainment staff was nice and fun. Food quite ok. The fire alarm went off 3 times in a row at about 3.30 in the morning and one time at 19.30 but no information or comment from hotel management. We found that strange. Our 6 year old daughter was frightened every time. Our third time here and we can recommend this hotel nonetheless...

Room was spotless and staff are amazing and very friendly

Nice hotel. Need for some renovations, as the rooms are getting old. Nice pool area. We would gladly go back.

Great accommodation and very close to all amenities

Good Cleanliness was exceptional... pool area great...staff were all friendly

One of the best hotels i have ever been to, great big swimming pool, massive verandas, the staff are amazing, happy, helpful, understanding, nothing was a bother to them, cant wait to go back to this hotel.

Lovely hotel, clean all the usual amenities plus a massive balcony close to the centre but not to close that the music keeps you up all night

Staff good , rooms need updating, food very good with a good choice, entertainment average. Hotel is very isolated and hard to get around especially as the road to mogan is closed.

Perfect place to go if you want to relax and stay at the hotel great 2 pools self service drinks and plenty of sun but if you want a trip with exploring and many things to do I wouldn’t recommend. It’s definitely a relax and do nothing other than swim drink and eat type of place which is exactly what I wanted.

Hotel was great! Rooms were large, Clean, tidy but a little tired and probably due a refurb. Bed was comfy and we slept well. The view across the ocan was amazing. Felt like we’d really lucked out! Food was good. All Staff were friendly and polite. Several Shuttle bus to the beach, although we walked probably 10 mins, not an issue for us. Really nice touch that there was a hotel bar on the beach serving...

Yes room clean. Staff work hard very friendly. Good food. Amazing views. Sea views.

Lovely views from a property thats starting to date but that said clean tidy and staff are exceptional...

I enjoyed the ocean view (and the sunsets) the most . As cleanliness goes, it was very clean, however there was limescale on the shower glass doors and a bit of mildew forming in the corners. Occasional cockroach appearance (due to climate) in the bathroom, but I put a few drops of clove oil (something i always carry with me) and haven’t seen any after that. The food quality was very reasonable with...

Me and my husband only stayed for 3 nights and we were so sad we had to leave after such a short period. But it was a perfect stay and we thoroughly enjoyed ourselves. The entertainment team were absolutely amazing and I hope they get paid enough because they’re all extremely talented. Food was perfect. Our room was extremely spacious and clean. The beds were so comfortable! We didn’t go out the hotel...

Really good rooms laid out in very small single story blocks of two. Good facilities, bars and restaurants. Staff were very kind and helpful and particularly enjoyed morning yoga or pilates with Alejandro. Very good value

Currently staying at Cristobal. Only been here 4 days and already can say it’s one of the best places we’ve ever stayed as a family! The facilities are great, exactly what we were looking for. Staying bed and breakfast (would love to be A.I but takes us out of our price range), breakfast has always been nice. Lots of choice (inc traditional English fry up options), always being replenished or cooked...

Booked via Jet2, no problems at the airport or with transfers. Local carnival was on so had a short walk but guides made sure there were no problems (a little loud but its a carnival!) We were made welcome on arrival, the food and service was great, everywhere kept very clean, and had a generally very chilled atmosphere. The rooms were fine, and not too much noise, but we did not spend much time indoors...

HD Parque Cristobel was in a good location, not too noisy but in easy reach of shops. I would have preferred nearer to seafront but there is a shuttle bus to take you to by the lighthouse and Melonares is lovely. The hotel had a good atmosphere, the staff were all delightful, pleasant and funny & so hard working. We had an emblem bungalow and it was great, kettle, hairdryer fantastic showers and padded...

We have now been twice and will be going back again. The staff are wonderful, the food is great, always something tasty to eat. Always sun loungers available. The rooms are a great set up for someone in a wheelchair. I love this place

Friendly staff, good variety of food! But the facility need an upgrade

Staff were extremely nice and friendly! Food was good with good variety. However, I was not pleased with the overall condition of my room. For instance no automatic closing mechanism for the main entrance door of the room, the toilet door was not closing and opening easily! No drying rack for clothes in balcony. The room water boiler for making tea was very basic with no tea bag or no coffee provided...

Good I really like this hotel and enjoyed the stay. Excellent food, but could vary more ( I was there for 2 weeks and got very tired of it). Rooms start to need a renovation and modernize to 21st century (USBs, comfy chairs in rooms, more modern bathrooms and overall decor). Annoying noise from construction in building next door every day from around 9am.

Ian's Review As always had a wonderful stay. Love the hotel and the staff are amazingly friendly. The hotel to be fair is a little dated but will be being refurbished next year.

We'll be back😀 Lovely hotel, friendly helpful staff. Heated pool - very important in February 😄 We'll be back.

Little if anything to fault, other than that the hotel requires an uplift, decor, furnishings etc. The staff are competent, hardworking,and courteous. The concierge staff always pleased to assist - in particular Santiago, who in my view epitomises the true and effective hospitality professional. We enjoyed our stay and whilst we visited the entertainment, the class act was the ambidextrous lady who...

A good option for a reasonable price

The breakfast was delicious, very plentiful and varied. The hotel is very large, close to a small supermarket and many restaurants. The taxi rank is right in front of the hotel, very convenient. The staff were helpful and pleasant.

Clean rooms, good location, delicious food. The staff is friendly and accommodating.

Everything was fine. The tennis court right in the hotel was great :)

The hotel was superb and the staff were fabulous. The only gripe we had was we were the fardest room from the reception and that was very far from reception and the entrance/exit of the hotel.

The hotel is very well located, close to a bus stop, supermarkets, and restaurants. There's a free shuttle bus to Playa del Inglés and Maspalomas. The breakfast was spectacular and plentiful. The pool was very clean and the water was a good temperature. They provide towels with a €10 deposit for the pool. There's live entertainment and/or music every night. All the staff were very friendly. It could...

Everything was fine. I will choose the same hotel at the next holiday.

Nice bedroom. Cleaning is good. Food is OK, although not very varied if you stay for more than a couple of days.

Food was good, all inclusive drinks were great. Hotel was clean. Good location.

The buffet was amazing, lots of choice and the foods was in small trays so it was always super fresh and replenished when needed, best food in a hotel we've had in a long long time

Would highly recommend this hotel as the service & overall experience for us was great

Food options were good, themed evenings. Lots of fruit. Bedroom and balcony overlooked the pool, which was lovely. The hotel bus shuttle is very useful. Pool areas were good, we particularly enjoyed the family pool. Plenty of sun beds in the morning when we went. We did two Barcelo experience trips which were fantastic. Staff were polite and pleasant.