Hotel Federale Lugano in Lugano

We love our stay at Hotel Federale Lugano. The receptionists are very helpful. They even printed us the schedule of buses and helped planning our itineraries to Menagio - Varenna.
The breakfast staff was very nice and warm. On the easter day, they gave us Easter bunny chocolate and wishes us happy Easter. Every morning the staff will also make a smile face on our coffee.
Thank you for making our trip memorable!

Location:
next to the train station and beautiful cathedral!

We had a great stay here! The location was amazing as it was so close to the city center of Lugano. We easily walked from the hotel to all the busiest spots in the city. Amazing food surrounds this place as well as stores for shopping. The included breakfast was pretty good as well! The only negative experience we had was with one of the staff. I was pushed into getting a drink I did not want, even after I declined it a couple of times, since they did not want what I actually wanted. And after, I had told them I wanted to pay for the drink bill right away, not put it on the room because I wanted to use a different card for the drink order. Again, same person kept pushing to put it on the room when I had told them “No” about a dozen times. Finally, he gave up and left so I could take care of it with the supportive staff at the front desk. Other than that abnormal experience, we had a great stay!

The hotel is situated below the train station, accessible by a steep, zigzag path. The incline made carrying luggage to station challenging.

Great location and very nice rooms
The hotel was just below the train station but it was still very quiet. The rooms were updated and comfortable. The breakfast was excellent with a variety of hot and cold foods. We walked down the hill to dinner, sightseeing and shopping and took the tram up. Transportation was free because of the pass the hotel gives you. Excellent place to stay!

Warm and friendly staff which went out of their way to make us feel wanted. Hotel Certaldo is within walking distance to Funicular for excellent food and spectacular views of country side. It also provides eary access to surrounding area including Carrara, Pisa, Siena, San Gimignano and Volterra. Its a hidden gem

Wonderful hotel. Second time staying there and cannot wait to revisit. The front desk staff were so welcoming and helpful and charming.

We stayed at Federale Lugano for 2 nights.
It is very close to the train station, and easy to get to by taking Funicular from the train station to Cathedral stop.
Room wasn’t big but very comfortable and clean, bathroom was really small but it didn’t bother us.
Best part was the staff - very nice and kind, always smiling. Breakfast was very good - juice, coffee, eggs, yogurt, fresh bread etc.
We also had dinner at their restaurant and enjoyed the food and service.
Will be willing to stay there again.

I love the idea of Hotel Federale. It is an old Lugano hotel with many of the original design features still in place. It is close to the old town, the train station, and to the lake, just a short walk away. The bathroom was tiny and the shower had mildew in some cracks and crevices. The bed was comfortable. There was air conditioning. Considerating all the other places we stayed this was okay but not the best

A really well located and clean hotel with lovely staff. You really can’t complain about this place.

Nice place but it is very expensive