9.3
Excellent
336 USD
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National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA in Zermatt

🌍
Switzerland, Zermatt, Matterstrasse 39
● Center: 250 m

Every room has a balcony with a Matterhorn view, described as 'breathtaking' and 'impeccable' by guests Complimentary shuttle service to and from the train station praised for convenience Spa and wellness facilities, including sauna and heated pool, highly rated and helpful in relieving fatigue Staff consistently described as polite, friendly, and helpful, contributing to a welcoming atmosphere Family-friendly amenities such as a kids’ playroom and warm baby pool appreciated Breakfast is described as rich and high quality, with some guests enjoying room service options One reviewer noted inconsistent enforcement of COVID-19 precautionary measures, which affected their sense of safety The hammam was reported broken during an early season stay, indicating occasional maintenance issues Some guests found the lobby closes early at night, limiting common area use after hours A difference between room pictures and actual rooms was mentioned, requiring communication with staff to resolve Basic toiletries provided; some guests noted lack of separate toothbrush or toothpaste and only one type of shampoo
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Standard Double room
Standard Double room
Wireless internet, minibar and private bathroom
Beds:
392 USD
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Standard Double room with mountain view
Standard Double room with mountain view
Private bathroom
Beds:
531 USD
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Deluxe Double room
Deluxe Double room
Wireless internet, minibar and private bathroom
Beds:
555 USD
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Standard Single Family room
Standard Single Family room
Family room with bathroom
Beds:
1 181 USD
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Run of House
Run of House
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Economy room
Economy room
Private bathroom
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Economy Family room
Economy Family room
Family room with bathroom
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Standard room
Standard room
Private bathroom
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Standard room with mountain view
Standard room with mountain view
Private bathroom
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Standard room with view
Standard room with view
Private bathroom
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1 Bedroom Standard room
1 Bedroom Standard room
Private bathroom
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Standard Single room
Standard Single room
Private bathroom
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Standard Single room with mountain view
Standard Single room with mountain view
Private bathroom
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Standard Single room with view
Standard Single room with view
Private bathroom
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Standard Triple room
3 x
Standard Triple room
Private bathroom
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Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
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Standard Family room
Standard Family room
Family room with internet, mini-bar and bathroom
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Standard Family Duplex room
Standard Family Duplex room
Family room with bathroom
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Standard Family room with mountain view
Standard Family room with mountain view
Family room with bathroom
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Standard Triple Family room
3 x
Standard Triple Family room
Family room with bathroom
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Standard Double room with view
Standard Double room with view
Private bathroom
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1 Bedroom Standard Double room with mountain view
1 Bedroom Standard Double room with mountain view
Private bathroom
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Standard Double Family room
Standard Double Family room
Family room with bathroom
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Standard Double Family Duplex room
Standard Double Family Duplex room
Family room with bathroom
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Standard Double Family room with mountain view
Standard Double Family room with mountain view
Family room with bathroom
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Standard Quadruple Family room
4 x
Standard Quadruple Family room
Family room with bathroom
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Standard Quadruple Family Duplex room
4 x
Standard Quadruple Family Duplex room
Family room with bathroom
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Superior room
Superior room
Private bathroom
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Superior room with mountain view
Superior room with mountain view
Private bathroom
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Superior room with view
Superior room with view
Private bathroom
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Superior Single room
Superior Single room
Private bathroom
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Superior Double room
Superior Double room
Private bathroom
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Superior Double room with mountain view
Superior Double room with mountain view
Private bathroom
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Superior Quadruple room
4 x
Superior Quadruple room
Private bathroom
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Deluxe room
Deluxe room
Private bathroom
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Deluxe Duplex room
Deluxe Duplex room
Private bathroom
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Deluxe room with mountain view
Deluxe room with mountain view
Private bathroom
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Deluxe room with view
Deluxe room with view
Private bathroom
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1 Bedroom Deluxe room with mountain view
1 Bedroom Deluxe room with mountain view
Private bathroom
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Deluxe Single room
Deluxe Single room
Private bathroom
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Deluxe Single room with mountain view
Deluxe Single room with mountain view
Private bathroom
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Deluxe Family room
Deluxe Family room
Family room with bathroom
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Deluxe Family room with mountain view
Deluxe Family room with mountain view
Family room with bathroom
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Deluxe Single Family room
Deluxe Single Family room
Family room with bathroom
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Deluxe Quadruple Family room
4 x
Deluxe Quadruple Family room
Family room with bathroom
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Deluxe Double room with mountain view
Deluxe Double room with mountain view
Private bathroom
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Deluxe Double room with view
Deluxe Double room with view
Private bathroom
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1 Bedroom Deluxe Double room with mountain view
1 Bedroom Deluxe Double room with mountain view
Private bathroom
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1 Bedroom Deluxe Double room with view
1 Bedroom Deluxe Double room with view
Private bathroom
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Deluxe Double Family room
Deluxe Double Family room
Family room with bathroom
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Deluxe Quadruple room
4 x
Deluxe Quadruple room
Private bathroom
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Luxury room
Luxury room
Private bathroom
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Luxury Family room
Luxury Family room
Family room with bathroom
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Suite
Suite
Wireless internet, minibar and private bathroom
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Duplex Suite
Duplex Suite
Private bathroom
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Suite with mountain view
Suite with mountain view
Private bathroom
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Duplex Suite with mountain view
Duplex Suite with mountain view
Private bathroom
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Suite with view
Suite with view
Private bathroom
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Duplex Suite with view
Duplex Suite with view
Private bathroom
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Single Suite
Single Suite
Private bathroom
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Single Duplex Suite
Single Duplex Suite
Private bathroom
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Single Suite with view
Single Suite with view
Private bathroom
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Triple Suite
3 x
Triple Suite
Private bathroom
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Quadruple Suite
4 x
Quadruple Suite
Private bathroom
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Double Suite
Double Suite
Private bathroom
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Double Duplex Suite
Double Duplex Suite
Private bathroom
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Double Suite with mountain view
Double Suite with mountain view
Private bathroom
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Double Duplex Suite with mountain view
Double Duplex Suite with mountain view
Private bathroom
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Double Suite with view
Double Suite with view
Private bathroom
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Standard Suite
Standard Suite
Private bathroom
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Deluxe Suite
Deluxe Suite
Private bathroom
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Deluxe Apartment
Deluxe Apartment
Private bathroom
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1 Bedroom Deluxe Apartment
1 Bedroom Deluxe Apartment
Private bathroom
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Cottage
Cottage
Private bathroom
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Family Cottage
Family Cottage
Family room with bathroom
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Deluxe Cottage
Deluxe Cottage
Private bathroom
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Deluxe Cottage with mountain view
Deluxe Cottage with mountain view
Private bathroom
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More rooms

Description

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA is a centrally located hotel in Zermatt, established in 1987 and renovated most recently in 2009. It is unique in offering balconies with south-facing windows in every one of its 54 rooms, many of which provide direct views of the iconic Matterhorn. Upon arrival, guests receive fresh fruit and a welcome drink, enhancing the warm atmosphere. The hotel hosts regular live music evenings, contributing to a lively ambiance. It features a 360m2 spa area that includes a caldarium, tepidarium, aroma grotto, sauna, hydro-massage, a heated pool, and a fitness center. Additional services include a restaurant with a terrace, multiple bars, a garden, and free Wi-Fi. Pets are allowed for a fee, and children can stay in some rooms with possible additional charges. The hotel’s range of room types extends from economy to deluxe suites, accommodating various traveler needs.

Location

The hotel sits in the heart of Zermatt at Matterstrasse 39, approximately 70 meters from the Sunnegga-Paradise ski lift, making it exceptionally convenient for ski enthusiasts. It is a 5-minute walk from the Zermatt railway station, which also benefits from a complimentary hotel shuttle service for arrivals and departures. Nearby, visitors can find the Restaurant Backstage Hotel Vernissage just 291 meters away, known for its unique multipurpose venue and high rating. The closest major airports are Geneva (GVA) at 128 km and Zurich at 265 km, requiring a longer transfer. This prime location places guests within easy reach of both winter sports and the vibrant town center.

Tips

  • If you want the best Matterhorn views, request a room with a mountain view or a deluxe room with mountain view.
  • Bring a swimsuit for the spa and sauna area, as swimsuits are expected despite some mixed-use rules.
  • Use the free shuttle service from the train station to avoid carrying heavy luggage.
  • Double-check your room choice against photos before arrival, as some guests noted discrepancies.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
  • Breakfast: Continental, Gluten-free Buffet [Mon - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: No deposit required by the property
  • Pets: Pets are allowed Fee: CHF 30.00 (approx. US$37.29) per pet per night
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, AmericanExpress, MasterCard, UnionPay, DinersClub, JSB
  • Check in time: 15:00. Check out time: 07:00-11:30.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Outdoor furniture
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • TV
  • Minibar
  • Slippers
Accessibility
  • Accessibility features
Services and amenities
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Snack bar
  • Packed Lunches
  • Coffeemaker
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Transfer services
Languages Spoken
  • German
  • English
  • French
  • Multi-language staff
  • Portuguese
Tourist services
  • Tour assistance
Recreation
  • Library
  • Hiking
  • Sun Deck
Parking
  • No parking
Pool and beach
  • Swimming pool
  • Spa tub
  • Heated swimming pool
Business
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Cycling
  • Fitness facilities
  • Gym
  • Yoga
Beauty and wellness
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Children swimming pool
  • Family/Kid Friendly
Winter sports
  • Ski storage
  • Ski passes available
  • Ski shuttle
  • Ski-in/ski-out
  • Skiing
Pets
  • Pets allowed (under 5 kg)

Street view

Video: Hotel National Zermatt - Zermatt - Switzerland

Map

Reviews

Cleanliness
Amenities
Location
Service
18.09.2025 Guest
Top hotel.
Good location.
Good service.
Zermatt is a very nice place to stay. This hotel is the best after 20 years that i go to zermatt
22.08.2025 Nao_KT
The best.
The location is great for the cost, and the view from the window is impeccable.
The sauna (it's a mixed bath and they said swimsuits aren't allowed, but everyone was wearing them) is of very high quality, and it really helped relieve fatigue.
The staff were kind and polite. Free shuttle service to the station.
22.07.2025 DANIEL
Best view over the Matterhorn! There is nothing better than enjoying the view from your room!
06.02.2025 Guest
The location is very convenient; there is a hotel car to pick you up at the station
Rich breakfast, delicious service
The pictures when booking the room were different from the actual room. The hotel was very helpful and immediately changed the room to the same one in the pictures.
Be especially careful when booking a room; the difference is huge
The hotel's WELLNESS is very good; but it is best to bring a swimsuit (because other people enter with **)
A very good memory in Zermatt
03.09.2024 SophieT
Above and beyond. The shuttle service in-house was complimentary and efficient in transporting us back and forth the train station during our arrival and departure. Recommend to spend time with the Glacier paradise in Zermatt as well!
26.08.2024 Guest
Actually, there is a hotel reception car at the exit, but we didn't know it.
I bought a bottle of red wine at the supermarket DENNE near the station, and ordered a steak on the 0th floor of the hotel. It was very comfortable for two people to share. Thank you hotel staff! We also ordered fried eggs for breakfast, which was good.
30.07.2024 Guest
Nice staff and nice hotel
17.07.2024 Guest
Although I didn’t know his name, the boy at the counter was very polite and happy to help me with any questions I had. Thank you for having him help me complete this trip to Zermatt~
16.07.2024 Ferino8888
The hotel is absolutely fantastic!!!!
We arrived on July 13th and they picked us up with all our luggage at the station, after which they gave us a free upgrade to the room with a view of the Matterhorn!!!!!
Something breathtaking!!!!
Truly gorgeous!
I will absolutely return also for the friendliness of the staff!!
Thank you with all my heart!
03.06.2024 Angela
A great stay! Transportation is also very convenient! The room has a direct view of the Matterhorn! The service staff at the check-in counter are very friendly! Feel at home! Recommended!
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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

POIs near hotel

museum
Matterhorn Museum (8 min)
Matterhorn Museum exhibits Zermatt’s cultural history and mountaineering heritage, open daily with an entrance fee.
attraction
Entrance Gorner (1.8 km)
Entrance Gorner is an attraction open daily from 09:15 to 17:45, providing access to nearby points of interest.
ruins
Ruin (5 km)
This site features historic ruins, reflecting past structures without detailed historical records.
attraction
Golden Spot (5 km)
Golden Spot is an open-access attraction operated by Gornergrat Bahn, open daily from 08:00 to 17:00.
viewpoint
Gornergrat (5 km)
Gornergrat is a mountain viewpoint in the Swiss Alps, accessible by railway, known for panoramic views of surrounding peaks.

Cafe and Restaurants near hotel

restaurant
Restaurant «Backstage Hotel Vernissage» (4 min)
Hofmattstrasse 4, 3920 Zermatt
Reviews
31.01.2023 Marie-Eve
Unique venue, good for a night out. The gallery / movie theatre / concert hall turns into a club at night. The venue is split into several floors, each having its own ambiance.
Great fun!
31.10.2022 Tafhim
Friendly service from the staff, made a special touch for our stay… amazing view from the hotel room we were in, the breakfast could be improved as it’s limited options for vegetarians. The spa is also great
29.10.2022 Teh
We staying in backstage hotel serviced apartment for 2 nights, good facilities and view from the apartment however the distance to walk to the Main Street is a bit far for us because we have children and infant with us.
The checkout procedure is troublesome, because we need to go to the hotel to do checkout.
23.10.2022 Gus
We had a fantastic experience at Backstage. Very unique decor by Owner, and a very nice spa. The on-property restaurant was amazing. Very friendly and welcoming staff.
11.07.2022 Svetlana
Cool hotel with a modern design. We really enjoyed the SPA experience, the floating room in particular. The staff are really friendly and attentive. We would like to thank Chris and Mila in particular who were really helpful, went above and beyond to make sure our stay was wonderful. The hotel is located in a great location, close to near by shops and restaurants. The rooms are really cozy with a fire place which really adds to the romance. We loved it so much we ended up staying an extra night. Thank you, Backstage Boutique hotel, we will be back!

Frequently asked questions about National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

How close is National Zermatt to the nearest ski lift?

The hotel is located just 70 meters from the Sunnegga-Paradise ski lift.

Are pets allowed at the hotel?

Yes, pets are allowed for a fee of CHF 30.00 per pet per night.

Does every room have a balcony and a view of the Matterhorn?

All rooms have south-facing balconies, and most offer views of the Matterhorn.

Is there a shuttle service available from the railway station?

Yes, the hotel provides a complimentary shuttle service to and from the Zermatt railway station.

What spa facilities are available on-site?

The spa includes a 360m2 area with a caldarium, tepidarium, aroma grotto, sauna, hydro-massage, heated pool, and a fitness center.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 352 USD The best time to book is July 26, with rates starting from 336 USD

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