National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA in Zermatt
✅ Every room has a balcony with a Matterhorn view, described as 'breathtaking' and 'impeccable' by guests ✅ Complimentary shuttle service to and from the train station praised for convenience ✅ Spa and wellness facilities, including sauna and heated pool, highly rated and helpful in relieving fatigue ✅ Staff consistently described as polite, friendly, and helpful, contributing to a welcoming atmosphere ✅ Family-friendly amenities such as a kids’ playroom and warm baby pool appreciated ✅ Breakfast is described as rich and high quality, with some guests enjoying room service options ❌ One reviewer noted inconsistent enforcement of COVID-19 precautionary measures, which affected their sense of safety ❌ The hammam was reported broken during an early season stay, indicating occasional maintenance issues ❌ Some guests found the lobby closes early at night, limiting common area use after hours ❌ A difference between room pictures and actual rooms was mentioned, requiring communication with staff to resolve ❌ Basic toiletries provided; some guests noted lack of separate toothbrush or toothpaste and only one type of shampoo
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA is a centrally located hotel in Zermatt, established in 1987 and renovated most recently in 2009. It is unique in offering balconies with south-facing windows in every one of its 54 rooms, many of which provide direct views of the iconic Matterhorn. Upon arrival, guests receive fresh fruit and a welcome drink, enhancing the warm atmosphere. The hotel hosts regular live music evenings, contributing to a lively ambiance. It features a 360m2 spa area that includes a caldarium, tepidarium, aroma grotto, sauna, hydro-massage, a heated pool, and a fitness center. Additional services include a restaurant with a terrace, multiple bars, a garden, and free Wi-Fi. Pets are allowed for a fee, and children can stay in some rooms with possible additional charges. The hotel’s range of room types extends from economy to deluxe suites, accommodating various traveler needs.
Location
The hotel sits in the heart of Zermatt at Matterstrasse 39, approximately 70 meters from the Sunnegga-Paradise ski lift, making it exceptionally convenient for ski enthusiasts. It is a 5-minute walk from the Zermatt railway station, which also benefits from a complimentary hotel shuttle service for arrivals and departures. Nearby, visitors can find the Restaurant Backstage Hotel Vernissage just 291 meters away, known for its unique multipurpose venue and high rating. The closest major airports are Geneva (GVA) at 128 km and Zurich at 265 km, requiring a longer transfer. This prime location places guests within easy reach of both winter sports and the vibrant town center.
Tips
- If you want the best Matterhorn views, request a room with a mountain view or a deluxe room with mountain view.
- Bring a swimsuit for the spa and sauna area, as swimsuits are expected despite some mixed-use rules.
- Use the free shuttle service from the train station to avoid carrying heavy luggage.
- Double-check your room choice against photos before arrival, as some guests noted discrepancies.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Continental, Gluten-free Buffet [Mon - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are allowed Fee: CHF 30.00 (approx. US$37.29) per pet per night
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard, UnionPay, DinersClub, JSB
- Check in time: 15:00. Check out time: 07:00-11:30.
Services and facilities
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- TV
- Minibar
- Slippers
- Accessibility features
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Packed Lunches
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Transfer services
- German
- English
- French
- Multi-language staff
- Portuguese
- Tour assistance
- Library
- Hiking
- Sun Deck
- No parking
- Swimming pool
- Spa tub
- Heated swimming pool
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Gym
- Yoga
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children swimming pool
- Family/Kid Friendly
- Ski storage
- Ski passes available
- Ski shuttle
- Ski-in/ski-out
- Skiing
- Pets allowed (under 5 kg)
Street view
Video: Hotel National Zermatt - Zermatt - Switzerland
Map
Reviews
Good location.
Good service.
Zermatt is a very nice place to stay. This hotel is the best after 20 years that i go to zermatt
The location is great for the cost, and the view from the window is impeccable.
The sauna (it's a mixed bath and they said swimsuits aren't allowed, but everyone was wearing them) is of very high quality, and it really helped relieve fatigue.
The staff were kind and polite. Free shuttle service to the station.
Rich breakfast, delicious service
The pictures when booking the room were different from the actual room. The hotel was very helpful and immediately changed the room to the same one in the pictures.
Be especially careful when booking a room; the difference is huge
The hotel's WELLNESS is very good; but it is best to bring a swimsuit (because other people enter with **)
A very good memory in Zermatt
I bought a bottle of red wine at the supermarket DENNE near the station, and ordered a steak on the 0th floor of the hotel. It was very comfortable for two people to share. Thank you hotel staff! We also ordered fried eggs for breakfast, which was good.
We arrived on July 13th and they picked us up with all our luggage at the station, after which they gave us a free upgrade to the room with a view of the Matterhorn!!!!!
Something breathtaking!!!!
Truly gorgeous!
I will absolutely return also for the friendliness of the staff!!
Thank you with all my heart!
POIs near hotel
Cafe and Restaurants near hotel
Great fun!
The checkout procedure is troublesome, because we need to go to the hotel to do checkout.
Frequently asked questions about National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA
How close is National Zermatt to the nearest ski lift?
The hotel is located just 70 meters from the Sunnegga-Paradise ski lift.
Are pets allowed at the hotel?
Yes, pets are allowed for a fee of CHF 30.00 per pet per night.
Does every room have a balcony and a view of the Matterhorn?
All rooms have south-facing balconies, and most offer views of the Matterhorn.
Is there a shuttle service available from the railway station?
Yes, the hotel provides a complimentary shuttle service to and from the Zermatt railway station.
What spa facilities are available on-site?
The spa includes a 360m2 area with a caldarium, tepidarium, aroma grotto, sauna, hydro-massage, heated pool, and a fitness center.
Hotels you might also like
Hotel prices for: July - August 2026 calendar
The average hotel price this month is 352 USD The best time to book is July 26, with rates starting from 336 USD


















































































































