Divan Istanbul City in Istanbul
✅ Friendly and helpful staff providing attentive service, including special gestures like birthday surprises and homemade soup for a guest's sick spouse ✅ Clean rooms with daily housekeeping and fresh hygiene supplies ✅ Convenient location close to metro and multiple cafes and restaurants ✅ Good breakfast offering fresh produce ✅ Spa and wellness center staff recognized for professionalism and hospitality ✅ Pet-friendly policy appreciated by guests traveling with animals ✅ Business facilities and conference halls support professional stays ❌ Some guests reported noisy air conditioning units that were disruptive even when turned off ❌ Rooms described as outdated and in need of refurbishment by several reviewers ❌ Internet connectivity issues reported repeatedly, especially problematic for business travelers ❌ Occasional complaints about smaller room size and dated decor ❌ Service inconsistencies noted with some guests experiencing less attentive service
Rooms and prices
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Description
Divan Istanbul City is a four-star hotel built in 2005 and renovated in 2013, located in Istanbul's Şişli district. The hotel occupies a nine-story building with 162 rooms, offering Economy Single rooms, Standard Double rooms, Superior Double rooms, and Double Junior Suites. It features amenities such as a restaurant serving Turkish and international cuisine, a bar, a spa and wellness center with massage and sauna facilities, and a fitness center. Business travelers will appreciate the eight conference halls and business center. The hotel provides services including 24-hour front desk, laundry, parking, paid internet, and babysitting on request. While rooms overlook the city rather than the sea, guests can enjoy a quiet atmosphere with soundproof rooms. Check-in starts at 14:00 and check-out is until noon.
Location
Divan Istanbul City is situated in the business district of Şişli, approximately 18 km from Istanbul Atatürk Airport. The hotel lies 2.7 km from the sea and is close to the metro station, facilitating access to the city’s main attractions. Nearby landmarks include Yıldız Palace at 1.9 km and the Ara Güler Museum at 2 km. Several cafes and restaurants are within a 350-meter walk, such as M Otel & Spa and SushiCo Astoria AVM. The location offers easy transport connections, including buses to the Asian side of Istanbul.
Tips
- If you are sensitive to noise, request a room away from air conditioning units or ask for a room change if noise is an issue.
- For business travelers, consider confirming internet quality upon arrival or using mobile data as a backup.
- Take advantage of the hotel's proximity to the metro for convenient access to Istanbul's attractions and explore nearby eateries within walking distance.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Types of pets allowed: dogs, cats Fee: TRY 1,038.85 (approx. US$25.14) per pet per stay
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, JSB, Visa, MasterCard, DinersClub, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Indoor Fireplace
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Kitchen
- Bottled water
- Kettle
- Free Wi-Fi
- Internet
- Shuttle
- Car rental
- Airport transportation
- Russian
- English
- Multi-language staff
- Turkish
- Tour assistance
- Parking
- Parking nearby
- Garage
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets Not Allowed
The distance to the sea is 2710 meters
Street view
DIVAN ISTANBUL CITY 4* Турция Стамбул обзор – отель ДИВАН ИСТАНБУЛ СИТИ 4* Стамбул видео обзор
Map
Reviews
The staff were friendly and helpful.
The rooms were clean, and every detail was considered to ensure a comfortable stay. The view from my room was also nice, overlooking the sea.
The service was good, too. I had the opportunity to enjoy a clean and appealing breakfast.
The location is perfect because you can take the subway to the city's main attractions, and buses go to the Asian side of the city.
(One and very important plus point that they are animal friendly🧡)
At first, the room was too small but after we asked to change our room they gave us a bigger room with a better view
Breakfast was good
The location is nice
Very friendly staff
Thank you
My wife was sick and they made soup specially for her and brought it to the room. It was also my wife's birthday and they surprised her, they brought a birthday card and birthday cake to the room. Unforgettable service and kindness. We will definitely come back. Thank you very much for good service.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Divan Istanbul City
What types of rooms does Divan Istanbul City offer?
The hotel offers Economy Single rooms, Standard Double rooms, Superior Double rooms, and Double Junior Suites.
Is Divan Istanbul City pet-friendly?
Yes, pets such as dogs and cats are allowed for a fee of approximately US$25.14 per pet per stay. Service animals are not permitted.
How far is Divan Istanbul City from Istanbul Atatürk Airport?
The hotel is located about 18 km from Istanbul Atatürk Airport.
Are there facilities for business events at the hotel?
Yes, the hotel has eight conference halls and a business center suitable for meetings and banquets.
Does the hotel provide internet access and is it reliable?
Internet is available for a fee, but some recent guests have reported poor connectivity, which may affect online work such as Zoom meetings.
