8.2
Excellent
105 USD
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Arts Hotel - Special Class in Istanbul

🌍
Turkey, Istanbul, Halaskargazi Cah. No:1 Harbiye
● Center: 4 km
🌞 Sea - 1.4 km
☎ Phone: +90 212 225 91 00Show

✅ Several guests praised the hotel's good location near central Istanbul attractions. ✅ Staff members such as Burak and Koray received commendations for professionalism and helpfulness. ✅ The breakfast buffet on weekends was described as very good with many choices. ✅ Facilities like meeting rooms and fitness center were appreciated by business travelers. ✅ Some rooms, especially suites with Bosphorus views, were noted for stylish design and comfort. ❌ Multiple reviews reported poor cleanliness and hygiene in rooms, including dust and unpleasant smells. ❌ Service was often described as slow, unresponsive, or indifferent, with complaints about front desk staff rudeness. ❌ Rooms labeled as Comfort or Annex Double were criticized for being small, outdated, or located in separate buildings. ❌ Complaints included unexpected charges, such as for bottled water and parking (which costs 500 TL per day). ❌ WiFi coverage was reported as weak or nonfunctional in many guest rooms.
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Check availability on Booking
Standard Double room
Standard Double room
Air conditioning and private bathroom
Beds:
128 USD
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Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
140 USD
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Standard Twin room
Standard Twin room
Air conditioning and private bathroom
Beds:
141 USD
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Annex Double room
Annex Double room
Air conditioning and private bathroom
Beds:
145 USD
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Deluxe Double room with sea view
Deluxe Double room with sea view
Private bathroom
Beds:
150 USD
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Deluxe Twin room with sea view
Deluxe Twin room with sea view
Private bathroom
Beds:
150 USD
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Luxury Corner room
Luxury Corner room
Air conditioning and private bathroom
Beds:
158 USD
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Family Terrace room with Bosphorus view
Family Terrace room with Bosphorus view
Air conditioning and private bathroom
Beds:
286 USD
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Golden Horn Suite with Bosphorus view
Golden Horn Suite with Bosphorus view
Air conditioning and private bathroom
Beds:
287 USD
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Panoramic Suite with Bosphorus view
Panoramic Suite with Bosphorus view
Air conditioning and private bathroom
Beds:
311 USD
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Deluxe Twin room
Deluxe Twin room
Private bathroom
Beds:
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Description

Arts Hotel - Special Class in Istanbul opened in 2015 and features 100 rooms across 12 floors. The hotel emphasizes an aesthetic interior design aimed at international business travelers, departing from typical large chain styles. Its facilities include a spa center, fitness center, indoor and heated pools, sauna, and massage services. Family travelers will find dedicated kids’ amenities like a children’s pool, kids’ menu, and nanny services. Dining options include a restaurant offering buffet breakfasts on weekends and a bar. The hotel provides paid parking and airport transfer services, plus car and bike rentals. Rooms range from Standard Double to Panoramic Suites with Bosphorus views. Note that pets are not allowed, and check-in is from 14:00 with checkout at 12:30.

Location

The hotel is situated at Halaskargazi Cah. No:1 in Istanbul's Harbiye district, approximately 16 km from Istanbul Ataturk Airport. It lies 3.6 km from the Galata Tower, a notable city landmark. Nearby attractions include the Military Museum just 89 meters away and ARTER, a contemporary art museum 1,093 meters from the hotel. The Bosphorus shore is about 1.4 km away, offering scenic water views. Several dining options are within a 300-meter radius, including Boğaziçi Borsa and Rose Garden Residence restaurants.

Tips

  • If you book a Comfort or Annex Double room, confirm the room location and size as these may be in a separate building and smaller than expected.
  • Expect to pay extra for parking and bottled water, so clarify charges upfront.
  • For better WiFi connectivity, spend time in the lobby or public areas rather than relying on in-room signals.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Option: Buffet Opening hours: [Sat - Sun] 07:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
  • Deposit Policy: No deposit required by the property
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: DinersClub, MasterCard, AmericanExpress, Visa, JSB
  • Check in time: 14:00. Check out time: 12:30.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Pharmacy
  • Private check-in/check-out
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture
  • Upper floors accessible by elevator
Rooms
  • Bridal suite
  • Allergy-free rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Fridge
  • Family room
  • VIP room amenities
  • Cable TV
  • TV
  • Minibar
  • Locker
  • Bathrobe
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Kitchen
  • Packed Lunches
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
Languages Spoken
  • Spanish
  • German
  • Russian
  • English
  • Italian
Tourist services
  • Tour assistance
Recreation
  • Library
  • Bike rental
  • Billiards
  • Sun Deck
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Indoor Pool
  • Beach/pool towels
  • Heated swimming pool
Business
  • Business center
  • Fax machine
  • Conference Hall
Sports
  • Cycling
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children swimming pool
  • Family/Kid Friendly
  • Kids' TV Networks
Pets
  • Pets Not Allowed

The distance to the sea is 1420 meters

Hotel view

Google panorama

Video: Arts Hotel Istanbul Special Class, Istanbul, Turkey

Map

Reviews

Cleanliness
Amenities
Location
Service
07.01.2026 Fahad
it was a good experience. I will be back again .staff was friendly service very good
28.12.2025 Sherazzulfiqar
⭐ Rating: 1/5 — Absolutely NOT a 5-Star Hotel

This is without doubt one of the worst hotel experiences I have ever had. Calling this property a 5-star hotel is completely misleading and borderline dishonest. In reality, it barely meets 1-star standards, if that.

Service:
Service was non-existent. Staff appeared uninterested, untrained, and completely unwilling to help. Requests were ignored, problems were dismissed, and basic guest courtesy was absent. Service level: 0/10.

Cleanliness:
The cleanliness was disgusting. Rooms were poorly cleaned, unhygienic, and clearly neglected. This hotel fails even the most basic standards of hygiene. Staying here felt uncomfortable and unacceptable.

Management:
Management was useless. Complaints were met with excuses, attitude, or complete indifference. There was no effort to resolve issues, no accountability, and no professionalism. Management support: 0/10.

Breakfast:
Breakfast was pathetic. Extremely limited options, poor quality food, and no variety whatsoever. This is unacceptable for any hotel, especially one falsely advertising itself as luxury.

Overall Experience:
Everything about this hotel was a failure — service, cleanliness, management, and food. The entire stay felt like a waste of money and time. This hotel should stop advertising itself as a 5-star property because it does not meet even the minimum expectations of hospitality.

I strongly warn others not to stay here. There are far better hotels at lower prices. Until major changes are made, this place does not deserve anything above 1 star.
25.11.2025 Guest
Nice hotel location
10.11.2025 Guest
Actually I take this hotel for location .the location is good . Before this hotel I stayed in Ramada plaza near to this hotel . I wanted to save a bit and chose this hotel with 20% off. It was not mentioned at all when booking that the Comfort Room was so small and dirty and had nothing to do with a five-star hotel, neither in terms of service nor in terms of attitude. After cleaning, the trash can was full. The bathroom was not cleaned. They also asked for 30 euros to change the room, which was the same price as the previous hotel room and was not worth it at all. Please note that the Comfort Rooms are not in the main building.
30.09.2025 Guest
Room was not what picture on website showed.
Location was excellent. Price too high for offered room.
Breakfast very good and many choices.
Staff and personnel very friendly and helpful.
24.09.2025 Guest
It old hôtel. They it is Give star. It is ok but not for five star.
07.07.2025 Guest
The room was not used in a while so it was that closed feeling
21.01.2025 Was
It is a nice place to stay, the staff are very helpful. However, the bed and cushions weren't that comfy. According to the upgrade we have done, the minimum should have a comfy bed.
11.12.2024 Deema
During my stay at Arts Hotel Istanbul, one of the highlights of my experience was the exceptional service provided by (Burak)🤩 at the reception. He demonstrated remarkable professionalism, a welcoming attitude, and genuine care for the guests’ comfort. Always ready to assist with any inquiries, his warm demeanor truly enhanced my stay. Thank you, Burak, and the entire team, for making my visit unforgettable!
10.11.2024 Guest
Everything was OK except rooms not being properly identified as with the amenities within a room,we been put in a room( Comfort Room) i can say is not fit for a couple, small and not suitable for a holiday stay, apart from that I cannot fault anything else, just one more thing i have to praise restaurant stuff for being polite and precise about service..
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POIs near hotel

museum
Military Museum (1 min)
Museum displaying Ottoman and Turkish military artifacts, uniforms, and weaponry across multiple galleries.
Tickets: Istanbul: Turkish Bath, Spa & Massage Experience in Sisli, 55 EUR View
museum
ARTER (1.1 km)
Contemporary art museum showcasing Turkish and international artists through rotating exhibitions.
attraction
Site of Gezi Park protests (1.2 km)
Urban park where 2013 anti-government protests began, becoming a symbol of civil activism in Turkey.
Tickets: Istanbul: Half-Day Guided City Tour + Roundtrip Transfer, 35 EUR View
museum
Ara Güler Museum (1.2 km)
Photography museum dedicated to renowned Turkish photojournalist Ara Güler's work and archives.
memorial
Republic Monument (1.3 km)
Iconic monument commemorating Turkey's founding as a republic in Taksim Square.
Tickets: Troy: Day Trip with Lunch from Istanbul, 175 EUR View

Cafe and Restaurants near hotel

restaurant
Restaurant «Boğaziçi Borsa» (3 min)
restaurant
Restaurant «Rose Garden Residence» (4 min)
Ergenekon Mah. Dolapdere Cad. No:106 Harbiye/Sisli, 34373
restaurant
Restaurant «Mezzaluna Nişantaşı» (5 min)
Mim Kemal Öke Cd. No:21, 34000 İstanbul

Frequently asked questions about Arts Hotel - Special Class

What types of rooms does Arts Hotel - Special Class offer?

The hotel offers Annex Double room, Standard Double room, Deluxe Double room, Deluxe Double room with sea view, Luxury Corner room, Family Terrace room with Bosphorus view, Golden Horn Suite with Bosphorus view, and Panoramic Suite with Bosphorus view.

Is parking available at the hotel?

Yes, there is parking available, but it is a paid service.

Are pets allowed at Arts Hotel - Special Class?

No, pets are not allowed at this hotel.

What are the check-in and check-out times?

Check-in is from 14:00 and check-out is until 12:30.

Does the hotel provide facilities for children?

Yes, the hotel has children’s TV channels, a kids’ pool, children’s menu, and nanny services.

Hotel prices for: September - October 2026 calendar

The average hotel price this month is 104 USD The best time to book is September 8, with rates starting from 75 USD

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