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154 USD
AC Hotel Istanbul Macka in Istanbul
🌍 Turkey, Istanbul, Visnezade Mahallesi Suleyman Seba Caddesi No:75 Akaretler Besiktas
● Center: 4 km
🌞 Beach - 9 km
✅ Consistently praised for exceptional cleanliness and well-maintained rooms, with housekeeping described as thorough and attentive. ✅ The reception staff Nayef received multiple commendations for politeness, professionalism, and going beyond to assist guests. ✅ Guests appreciate the convenient location close to key Istanbul sites and a variety of restaurants and cafes. ✅ Breakfast quality is highlighted, with diverse options and good service in the restaurant. ✅ Rooms are noted for comfort, including quality beds, fresh linens, and soundproofing. ❌ Several guests reported unprofessional and unfriendly reception service, including confusion over prepaid breakfasts and room assignments. ❌ Security concerns were raised after a guest reported theft from their room and poor management response. ❌ Some found the gym location underground with poor air circulation and no views. ❌ Complaints about the hotel’s transfer service being overpriced and not meeting safety or cleanliness expectations. ❌ The hotel’s uphill location could be challenging for some guests, especially those with mobility issues.
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Rooms and prices
2 guests
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Twin room
Air conditioning, minibar and shower
Beds:
177 USD
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Agoda
Double room
Wireless internet, air conditioning and minibar
Beds:
215 USD
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Agoda
Double room with Bosphorus view
Air conditioning and private bathroom
Beds:
303 USD
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Double Junior Suite
Wireless internet, air conditioning and minibar
Beds:
309 USD
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Agoda
Double room with balcony and with Bosphorus view
Private bathroom
Beds:
452 USD
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Agoda
Double Suite with Bosphorus view
Private bathroom
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Description
AC Hotel Istanbul Macka is a contemporary 4-star property built and renovated in 2014, offering 98 rooms with a European design focus. Guests find the rooms elegant, clean, and equipped with essentials including air conditioning, soundproofing, and Wi-Fi, which is free throughout the hotel. The hotel features a restaurant serving buffet breakfasts with options like gluten-free, halal, vegan, and vegetarian meals available on weekends and weekdays during set hours. Additional amenities include a fitness center, sauna, bar, and conference facilities, making it suitable for both business and leisure travelers. The hotel is part of the Marriott Bonvoy program. Despite its modern facilities and generally positive guest feedback on cleanliness and location, some travelers have reported issues with reception service and room security. Overall, the hotel combines practical urban comfort with a central Istanbul setting.
Location
Located in the Beşiktaş district on the central Suleyman Seba Caddesi street in Akaretler, the hotel is just 467 meters from the Palace Collections Museum. It sits about 1 km from the Lütfi Kırdar Congress Center and the fashionable Nişantaşı shopping area. The nearest airport, Istanbul Atatürk (IST), is approximately 17 km away. Guests will find several nearby restaurants within a 300-meter radius, including Minyon (163 m), Banyan (263 m), and Grissini (329 m). The hotel is a 7-minute walk to the ferry station, offering convenient access to other parts of the city. Although the hotel is near many attractions, the uphill walk to the entrance may require some effort.
Tips
- Expect a steep uphill walk to reach the hotel entrance, so pack accordingly if you have mobility concerns.
- Avoid using the hotel transfer service due to reported high costs and service issues; local transport options are significantly cheaper.
- If you prefer a room with a view, request one of the suites or rooms with Bosphorus views when booking.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Cuisine: Continental, Gluten-free, Halal, Vegan, Vegetarian, Local cuisine Opening hours: [Sat - Sun] 07:30-11:00 Open
[Mon - Fri] 07:30-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property. - Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: There is no age limit for checked in guests.
- Paying at the hotel: UnionPay, Visa, MasterCard, DinersClub, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
Rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Indoor Fireplace
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Bottled water
- Kettle
Internet
- Wi-Fi in the hotel
Transfer
- Shuttle
- Car rental
- Airport transportation
- Transfer services
Languages Spoken
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Turkish
Tourist services
- Tour assistance
Recreation
- Library
Pool and beach
- Beach/pool towels
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Gym
Beauty and wellness
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
Pets
- Pets Not Allowed
The nearest beach is located on the distance of 9320 m. It takes 140 minutes To the beach!
The distance to the sea is 460 meters
Street view
Google panorama
Video: Cansu + Volkan | AC Hotel by Marriott Istanbul Macka | Bride Party
Map
Reviews
04.01.2026
A Total Disgrace to the Marriott Name
Our entire stay was ruined by the unkindness, unproffesional and unfriendly behavior of the hotel staff. Upon arrival we paid for two rooms and breakfasts for four people specifically to avoid any additional charges at check-out. Despite this, the staff repeatedly insisted that our breakfasts had not been paid for, even though our receipt clearly showed otherwise.
During breakfast, employees interrupted us multiple times, insisting we settle the bill immediately. No matter how many times we explained that everything was already paid, they continued to disturb us instead of checking their own records.
We visited the reception several times to resolve the issue, but each time we received different information. The staff were unable to answer basic questions and the best part is their extremely poor knowledge of english which must be a basic skill for any receptionist and without which quality work simply cannot be preformed. It was also obvious from their expressions and attitude that they were irritated by us, and they often smirked while speaking to us. During one of our visits to the reception, they even tore up the receipts we had received on the first day as proof of payment, and at check-out we did not receive a new receipt at all.
In the end, instead of apologizing for the inconvenience, they acted as if they were doing us a favor by “waiving” charges we had already paid. They made guests feel like liars. Not a single apology was offered, and the reception did not return the farewell upon our departure, the basic guest service procedure.
Extremely disappointing experience and definitely not the level of service one expects from a hotel, especially not from Marriott.
Our entire stay was ruined by the unkindness, unproffesional and unfriendly behavior of the hotel staff. Upon arrival we paid for two rooms and breakfasts for four people specifically to avoid any additional charges at check-out. Despite this, the staff repeatedly insisted that our breakfasts had not been paid for, even though our receipt clearly showed otherwise.
During breakfast, employees interrupted us multiple times, insisting we settle the bill immediately. No matter how many times we explained that everything was already paid, they continued to disturb us instead of checking their own records.
We visited the reception several times to resolve the issue, but each time we received different information. The staff were unable to answer basic questions and the best part is their extremely poor knowledge of english which must be a basic skill for any receptionist and without which quality work simply cannot be preformed. It was also obvious from their expressions and attitude that they were irritated by us, and they often smirked while speaking to us. During one of our visits to the reception, they even tore up the receipts we had received on the first day as proof of payment, and at check-out we did not receive a new receipt at all.
In the end, instead of apologizing for the inconvenience, they acted as if they were doing us a favor by “waiving” charges we had already paid. They made guests feel like liars. Not a single apology was offered, and the reception did not return the farewell upon our departure, the basic guest service procedure.
Extremely disappointing experience and definitely not the level of service one expects from a hotel, especially not from Marriott.
02.11.2025
Title: Appalling Reception Experience — A Total Disgrace to the Marriott Name
I rarely leave negative reviews, but my stay at AC Hotel by Marriott, Istanbul was one of the most disappointing hotel experiences I’ve ever had — completely unworthy of the Marriott brand.
After a long journey from Abu Dhabi, I arrived expecting a relaxing stay. I had twice confirmed my reservation and non-smoking room before flying. Yet, upon arrival, the reception staff were confused, unprofessional, and utterly indifferent. They whispered among themselves, seemed disorganized, and finally sent me to a room in a distant extension building.
The first room (2304) reeked of sewage from the bathroom. When I reported it, the staff showed zero empathy. They offered me a tiny basement room as an “alternative,” and when I refused, the manager demanded an extra €50 for an upgrade — despite my confirmed king room reservation.
I waited over an hour in the lobby while staff ignored my situation. Only after repeated complaints did they reluctantly provide another room (2203), which was finally acceptable.
This entire experience was insulting, exhausting, and completely avoidable. The front desk team acted as if they were doing me a favor instead of fulfilling a basic obligation.
For a Marriott property, this behavior is unforgivable. I am rating this hotel 1 out of 10, and I strongly advise travelers to reconsider before booking.
I rarely leave negative reviews, but my stay at AC Hotel by Marriott, Istanbul was one of the most disappointing hotel experiences I’ve ever had — completely unworthy of the Marriott brand.
After a long journey from Abu Dhabi, I arrived expecting a relaxing stay. I had twice confirmed my reservation and non-smoking room before flying. Yet, upon arrival, the reception staff were confused, unprofessional, and utterly indifferent. They whispered among themselves, seemed disorganized, and finally sent me to a room in a distant extension building.
The first room (2304) reeked of sewage from the bathroom. When I reported it, the staff showed zero empathy. They offered me a tiny basement room as an “alternative,” and when I refused, the manager demanded an extra €50 for an upgrade — despite my confirmed king room reservation.
I waited over an hour in the lobby while staff ignored my situation. Only after repeated complaints did they reluctantly provide another room (2203), which was finally acceptable.
This entire experience was insulting, exhausting, and completely avoidable. The front desk team acted as if they were doing me a favor instead of fulfilling a basic obligation.
For a Marriott property, this behavior is unforgivable. I am rating this hotel 1 out of 10, and I strongly advise travelers to reconsider before booking.
28.10.2025
Nayef at the reception was very polite and helpful throughout our stay. He went above and beyond to assist with everything we needed and made sure we were well taken care of. Very respectful and professional — truly outstanding service!
27.09.2025
The Hotel is very clean, nice and has a great emplacement. THE staff are very nice also and very professional, especially the ones in the café
I rate it 3 because of their Transfer service, it costs 150 euros and all other agencies and taxis are around 20 to 30 euros, so it was very upsetting. Even if you pay the price looking for safety it doesn't fulfill this basic option, the car wasn t clean and driver was very intimidating and disrespectful. I also claimed that to the reception and didn't receieve any action on that.
Still, I really loved the hotel and may be willing to go back but I ll never ask for their transfer service.
I rate it 3 because of their Transfer service, it costs 150 euros and all other agencies and taxis are around 20 to 30 euros, so it was very upsetting. Even if you pay the price looking for safety it doesn't fulfill this basic option, the car wasn t clean and driver was very intimidating and disrespectful. I also claimed that to the reception and didn't receieve any action on that.
Still, I really loved the hotel and may be willing to go back but I ll never ask for their transfer service.
25.09.2025
Good service, clean rooms and convenient location. I enjoyed my stay there.
02.08.2025
The hotel is located on the street, with a small lobby. However, the rooms are quite large, and the restaurant is also quite large. It's very close to the Royal Palace. The breakfast is good, and you can also order omelets. The room service is surprisingly good, and the small burgers are reasonably priced.
15.07.2025
I had an amazing stay at this hotel!
• The staff were all incredibly friendly and welcoming.
• Housekeeping did a fantastic job — my room was spotless and felt like I had just checked in every day.
• Room service was quick, and the food was absolutely delicious.
• The bed was very comfortable, with high-quality pillows and sheets that made for a great night’s sleep.
• Towels were also very clean and fresh.
• I really liked the location — it’s quiet, yet surrounded by cozy cafés and grocery shops.
This hotel will definitely be my first choice for my next visit to Istanbul!
• The staff were all incredibly friendly and welcoming.
• Housekeeping did a fantastic job — my room was spotless and felt like I had just checked in every day.
• Room service was quick, and the food was absolutely delicious.
• The bed was very comfortable, with high-quality pillows and sheets that made for a great night’s sleep.
• Towels were also very clean and fresh.
• I really liked the location — it’s quiet, yet surrounded by cozy cafés and grocery shops.
This hotel will definitely be my first choice for my next visit to Istanbul!
09.07.2025
I stayed at AC Hotel Maçka for 10 days after my surgery, and I couldn’t have chosen a better place. The room was very clean, comfortable, and cozy, and the location is simply amazing.
One day I felt cold, and they immediately brought a heater for me! such thoughtful service! Every time we requested something, it was delivered promptly.
The reception team always answered our calls quickly, with kindness and professionalism.
Overall, I felt so well taken care of during my stay. Thank you to the entire team for making my recovery period so much easier and more comfortable!
One day I felt cold, and they immediately brought a heater for me! such thoughtful service! Every time we requested something, it was delivered promptly.
The reception team always answered our calls quickly, with kindness and professionalism.
Overall, I felt so well taken care of during my stay. Thank you to the entire team for making my recovery period so much easier and more comfortable!
28.06.2025
Location was soo good… near by Dolmabahce tourist attraction… the receptionist (I think his name is Naïf Hossain) was veryyyyy professional and I give him a 5 star on his service…
The room was always clean and very attentive on some details..
I rate it 3 start because the gym is underground and it’s like a place without air. We felt like a garage. And no roof to go up and enjoy the view of the city….in general was good.
The room was always clean and very attentive on some details..
I rate it 3 start because the gym is underground and it’s like a place without air. We felt like a garage. And no roof to go up and enjoy the view of the city….in general was good.
27.06.2025
The hotel is a member of the Marriott Bonvoy program. It doesn’t offer the best views of the Bosphorus but is very conveniently located for visits to all the wonderful sites in Istanbul. The attitude, professionalism and hospitality of all the reception staff (Berra, Efe, Arif, Nayeef, Ataberk and other members), restaurant manager and staff is excellent. All very helpful and welcoming. The restaurant offers a wonderful breakfast and the meals in the evening were also high quality. Pasta dishes were perfectly al dente. Although this is mainly a business hotel, tourists also get great hospitality. Would consider staying at the AC Macka again.
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POIs near hotel
Palace Collections Museum (7 min)
Museum displaying imperial collections from Ottoman palaces, open Tuesday to Sunday.
Surp Asdvadzadzin Church (9 min)
Armenian Apostolic church in Beşiktaş built in traditional architectural style.
Tomb of Hayreddin Barbarossa (10 min)
Memorial tomb of the Ottoman naval commander Barbarossa, located in the Besiktaş district.
Military Museum (1.1 km)
Museum displaying Ottoman and Turkish military artifacts, uniforms, and weaponry across multiple galleries.
Tickets: Istanbul: Turkish Bath, Spa & Massage Experience in Sisli, 55 EUR View
Site of Gezi Park protests (1.2 km)
Urban park where 2013 anti-government protests began, becoming a symbol of civil activism in Turkey.
Tickets: Istanbul: Half-Day Guided City Tour + Roundtrip Transfer, 35 EUR View
Cafe and Restaurants near hotel
Restaurant «Minyon» (2 min)
Vişnezade Mh., Süleyman Seba Cd. No:22, Beşiktaş
Restaurant «Banyan» (4 min)
Maltepe, Salhane Sk. No:3
Restaurant «Grissini» (5 min)
Vişnezade Mahallesi, Abdi İpekçi Yurdu No:1, 34357 Beşiktaş/İstanbul
Frequently asked questions about AC Hotel Istanbul Macka
Are pets allowed at AC Hotel Istanbul Macka?
Pets are not allowed at this hotel, but service animals are permitted.
What types of rooms are available at this hotel?
Room types include Double room; Double room with Bosphorus view; Double room with balcony and with Bosphorus view; Double Junior Suite; and Double Suite with Bosphorus view.
Does the hotel provide breakfast and what are the options?
Breakfast is served as a buffet with continental, gluten-free, halal, vegan, and vegetarian options. It is available from 07:30 to 11:00 on weekends and 07:30 to 10:30 on weekdays. Additional fees apply and are paid directly at the property.
How far is the airport from the hotel?
Istanbul Atatürk Airport (IST) is approximately 17 km from the hotel.
Is the hotel suitable for business events?
Yes, the hotel has conference and meeting facilities as well as a business centre.
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Hotel prices for: September - October 2026 calendar
The average hotel price this month is 165 USD The best time to book is September 3, with rates starting from 140 USD
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