Luckily the staff managed to fix the problem, but it took two days before the smell was completely gone. The good thing is the proximity to the beach, but dont expect five stars standard when booking this hotel
The snack bar was also quite basic, offering only burgers and fries. Overall, I had a great time and truly appreciated the clean facilities, beach access, and fun atmosphere
White Gold Spa was amazing! Beautiful design, delicious food, a wonderful hammam, and excellent service. Highly recommended!
I loved the experience at White and Gold Hotel. The staff was super friendly, warm and helpful! I loved the food. Salads were the same but they changed the meat and sides. The beach was super close to the hotel
As promised, I returned to my favorite hotel for the third time, and once again, I wasn't disappointed! Even though the season is ending, nothing has changed for the worse
Room clean, hotel close to beach and city! Good beach. Animation team is great, Kürşat is the best! So friendly and smiling, everyone who works here is great. Wine is not good and food is okay
The price performance of the hotel was good. The beach, which is independent of the hotel, is known as Alanya beach, which is rocky.
Room was comfortable with a southerly aspect and gorgeous sea view, although the neighbours were sometimes noisy at night. Basically, you get what you pay for and in that respect the Sultan should not disappoint
Nice on the surface, but mostly just a facade. At first glance, the hotel looks great – the location is excellent, we had a lovely view from the balcony, and areas like the pool and lobby are well maintained
Breakfast was advertised until 9:30, but by 9:00 much of it was already being taken away. The schedule said dinner started at 6:30 pm, but every day it actually began closer to 7:00
🧼 It’s clear they focus on appearances – only what’s immediately visible gets cleaned, while the rest is ignored. 🍽️ Food was average, but the organization was poor
They also advertise that you can buy Corona beer (not included in the All Inclusive), but most of the time it wasn’t even available to purchase
The best hotel ever.Exellent friendly staff,big rooms but the olny problem was we always waited to much for the elevator to come.
The best hotel, excellent different food, hygiene in the first place, and very kind staff! In one word wonderful!
Absolutely fantastic place to stay at. The staff is super nice, the food is amazing, it's very close to the beach (and it has a proper beach side, not one of those wooden/metal ones with a ladder leading into the sea)
The staff was friendly and the hotel was clean. It was nice that there was food options throughout the day, even at the private beach
They were spacious and comfortable, which made for a pleasant stay. The hotel also has a pool, spa, fitness center and a pretty nice beach bar
Always got served cold refreshments at the beach bar, which cannot be said about all the hotels in Alanya, all in all a great experience
Great hotel for the price that is asked. The beach across the road. Excellent, friendly, helpful staff.
We recently stayed at Saritas Hotel in Alanya and overall had a pleasant experience. Check-in and check-out were quick and efficient, and the staff was consistently polite and helpful throughout our stay
The location is definitely one of the hotel’s strong points—right in front of the beach and well-connected to the city centre, making it ideal for families. The hotel was always clean and well-maintained
While we weren’t offered a different room, the staff responded quickly and resolved the issue efficiently. One major downside was the lack of clarity regarding the “All Inclusive” service
We’d like to give special recognition to one of the bar staff members—always dressed in black with long hair tied in a bun—who consistently provided excellent service
Beautiful decor, vast space, and diversity. The private beach, pier, and indoor and outdoor pools also met my expectations. I had a room on the 6th floor with a stunning view of the mountains and sea
I spent six exceptional days at this hotel with friends. I'd read many mixed reviews about this place beforehand, and none of the negative ones were true. The hotel definitely deserves its 5-star rating
It’s a pleasant place with attentive, friendly staff who go out of their way to make guests feel comfortable. As for whether it qualifies as a five-star ultra all-inclusive, I’ll leave that judgment to others
Spa services from Kusuma Wardana and Natali Hontarenko were great! Will always come back to the spa even if I am at a different hotel nearby.
The only downside was that when midnight struck on the terrace by the main bar, and guests were still sitting with their drinks, all the lights were suddenly turned off without prior notice that the space was closing
The drinks at each bar were very good and there was a wide selection. The hotel also hosted many attractions, such as a foam party by the pool, discos, vocal performances, and various shows
And the best part you pay 1500 euro and they don't give even a place where to stay to the beach or to the pool, they say we can't do nothing, is full
Third, roomservice wasn't good, the cleaner didn't bring shawer towels for two days long, but the food was very good. Thank you for all that you done for us !!!
See you again !!!
It was a great experience
Totally enjoyed the stay
The entertainment venues were great
Swimming in the pool or the sea are both great
Food and drinks are available throughout the day
The service is fast and available whenever we need it
Cleanliness and care are the most important thing about the place
Me and my boyfriend were on vacation here. Actually, we really enjoyed animation here, shows and all of the activities were nice. Thank you Pablo, Anya and Katya for our wonderful vacation
In August we picked this hotel for couple vacation and it didn’t disappoint us at all. We really liked yoga that Anya did, and Zumba with Katya was great as well. Thank you for memories!
I would like to say thank you to the animation team! I really enjoyed my experience here, the shows here was amazing. Thank you Anya for the yoga
Alanya, Oba Mahallesi Gazipaşa Caddesi Göl Mevkii 14. Sokak No:2 🧭 Map
🌞 From seashore 3 min
Keykubat Plajı - 9 min
The beachfront location, easily accessible via a newly renovated tunnel, is a significant advantage
The staff is polite and respectful, the rooms are clean and useful, the food is delicious and satisfying at the same time, the size of the pool is ideal and clean, the garden is beautiful, and the music lists were of high quality🤌🏻
Had a very nice time in this hotel with my family. The hotel was clean, very kind and helpful people. Nice entertainment crew, especially Bob and Serkan.
Good hotel. I like it. Everything is comfortable, everything is delicious. Service worthy 5 *
I gice 4 for its not the best bur its good and its just 2 pool here and my room its not so good i live in the room with my sis and my other sis and my brother so we have 3 beds and now its not so good 😂😂 but whatevee its so so GOOD so come here!😃
It's encouraging to see that the hotel is continuously modernizing, as evidenced by the recent repainting of the hallways. We look forward to further developments this year
So, don't trust the service staff. You can rent the safe in your room for the day; otherwise, they don't take responsibility for lost items. The hotel has a beach, but there's a charge for sun loungers and umbrellas
When we checked in, they gave us a room in a different building. It still belongs to the hotel, but it seems like it was added later. The hotel waiters are friendly and understanding, and the food is decent
The pool isn't allowed after 7:00 PM. When I returned the day I checked out and told them I forgot my charger, they weren't very attentive. After I insisted, they called someone to ask and said it wasn't in my room
Our room was supposed to be an apartment with a balcony overlooking the pool area. Well, it was, but the view was blocked by a large conifer. The cleaning was good in our apartment
The room was dirty and the curtains were partially hanging off the curtain rod. The food was quite good but unfortunately cold
The hotel has a good location, about a 15-minute walk from the city center or €4 by taxi (€6–7 in the evenings)
I'd also like to point out one thing: don't expect the same level of service from a hotel like the Rixos. Yes, it's better, but it's also much more expensive
all great tasty dishes and food design comfortable bed with nice sheets and the nice spacious room room was cleaned when i wanted and if i needed to be do not disturb they were modest to ask for any need i had staff is excellent and well trained
I stayed in Alanya at the Grand Okan Hotel. It's a 4-star hotel, and I stayed there for almost a month
The location is excellent, less than 100 meters from the sea, and they have everything they need for food: meat, fish, fruit, and vegetables. The staff is fantastic, from the cleaning lady to the manager
All you need from a holiday is there food, pool, gym, clean rooms, massage, photographer, amazing attentive staff from reception to front of house, back of house, to cleaning staff, all respectful and helping you with any situation
For reference, 30 nights with breakfast and dinner cost me less than $1,500 in February!
coming to Alanya almost 20 years. Friend of ours from Germany Heinz is coming to this hotel for many many years and because he was friends with staff and management we went there to eat on invitation last autumn
That's why we decided to come. now at the moment we are here. for those who have stupid complaints they should go to Ultra all Inclusive hotels. for this money what we pay here is so good as it can get
Two pools with pool bars where the staff feels a bit unengaged. A bit difficult to get sunbeds if you come during the day. Good water slides and playground for the children
Great location,great food,very clean rooms staff ok...
Hotel very nice of course there are shortcomings but this is normal in the east, the service is not very smiling, clean good food
best hotel i have ever stayed in , with my friend Dyako and i are both stayed there workers there were all respectful and friendly we enjoyed there so much
Alanya, Kizlarpinari mah Ismet Tümerdem sok n14 🧭 Map
🌞 From seashore 1 km
Cleopatra Beach - 1.1 km
It's a nice clean hotel small but nice not 4 star but ok would come back just a few faults food not much choice for English but is ok and can eat it if you want to catch a tan you gave to go beach as pool always in shade bar staff are friendly the spa team ignored me like I was not there they where rude and should not have a job unless your in a group or not British she comes over to you the beach...
f booked this hotel based on internet reviews for 5 nights. at the first i have to say rooms are clean and service is good. staff are friendly and polite. pool and area is a little small but for us was ok
The food could have been better, but what can you expect for a stay that charges 600 eur for 2 people for 7 nights? Alcohol and non alcoholic drinks were awesome, there was a tap beer available from 10 am to 12 am as well as entire pool bar with a range of various drinks included in all inclusive
reservation was helpful and polit. Unfortunately, after two nights we found out that my g. f father is dead so we had to check out and go home. it was the worst news we could have in a holiday
We booked all inclusive and the food was really amazing! The hotel offers also free transfers to and from the private beach that belongs to the hotel (Cleopatra beach nr6), you have a sunbed with matrass and parasol included and in your hotel room you'll also find XXL beach towels, what more can you wish for
the best section in this hotel is the meals. i like to travel so i saw many 4 and 5 stars hotel before. i am sure you have not tested before these taste. i do not lie if i say The food tasted like heaven
There was no beach bar, which the hotel explained was due to the end of the season, but there were free soft drinks dispensers available, so that made up for it
Room service was daily around 1:30. New towels every time the room was serviced. When we arrived, the knob to the bidet was broken, but the hotel staff had it fixed as soon as it was reported
The all-inclusive breakfast/lunch/dinner is amazing. There was a variety of food every night. For 7 days I didn’t see main dishes repeated. And I don’t recall seeing the same food multiple times in the same day
Big bazaar on Mondays down the street. The restaurants nearby are interesting. I was thrown off by the TexMex but the food smelled great. The hotel room itself was comfortable. Bed was extremely comfortable
I’m reading these negative reviews and am very much wondering if I’m in the same hotel as these people…
Location is good, lots of bazaars that are cheaper than central Alanya with the same replica products
We really enjoyed our stay at the Mesut Hotel – it was even better than expected. The staff was very friendly and everything was clean
First time to this part of Turkey. Extremely helpful staff, good local food, 24/7 bar, clean beach. Excellent shower and clean rooms. Came on my own, lots of other solo travellers as well as couples and groups
I just spent my holidays in this 5 star hotel lovely place for a peacefull holidays 24 hours food service staff is very polite and helpfull I must mention here miss Victoria in customer' relations she is a superb personality and also ready to help and always keen to explane customers oppurtunities and rights they have if you forget 1 thing she will never let yoy down and try her best to resolve the...
What you see in the photos is exactly what you'll get – incredible views of Alanya Fortress for breakfast, lunch, and dinner! New, clean rooms, a beach across the street, and excellent service
That's exactly what I came for: I drank excellent alcohol, enjoyed the delicious cuisine, and admired the views! Honestly, I'll try to return to the hotel on the weekend; it's so conveniently located 😌
I had a fantastic hotel experience. Agora bar staff were really good and friendly. Especially I would like to thank İbrahim, Yusuf, Mercan and Rabia and other workers to who I don't remember the names
Resident dogs very nice and friendly
Alanya is a 40 minute walk as quite nice but be wary of the taxis as they tried to rip us off on every journey back
Top floor was out of action on our stay
The beach bar wasn't in use but a guy was serving beer from a back room although beach was full and lots of lounges to relax on
Wouldn't be returning as feel was misled a 5 star hotel which is far from
Alanya, Mahmutlar Mah. D-400 Karayolu üstü, Mahmutlar, Atatürk Cd. 291/A-B 🧭 Map
🌞 From seashore 1 min
Kargıcak Plajı - 1.2 km
corridor carpets were a bit problematic. new carpets arrived while we were there. I think we'd better come back in the summer and see everything finished. it was a smooth and comfortable rest for us
My family and I were afraid to go to the hotel when we looked at the reviews, but we left wonderfully. Don't be fooled by the reviews. Our room was very clean, cleaning was done regularly every day
I like the area is very convenient to the beach ,restaurants .
When we first came to the hotel,,,, we had doubts, after all we had planned an off-season trip. the lobby seats were being renovated while we were there, there were both old and new seats
they gave us their renovated room. They informed that all will be renewed in a short time. The new furniture colors close to black are nice. It is more modern and stylish than before
Everything was good regarding food and drink. All the staff were attentive, especially the cocktails made by Ms. The hotel is perfect for us to go back to, see you again next year
There is a snack bar that makes pancakes during the day for snacks and there is also a Turkish night every Thursday and you can definitely spend a Thursday here and taste good food and you can also experience international cuisine every week
My husband and I stayed at the Big Blue Sky hotel at the end of May and beginning of June. The hotel is good and close to the beach (you just need to cross a busy street)
Family Holiday with teen’s és the Best choise for us. And the see view 🌈☺️🙏🏻
You can see te thought of our children below:
“This hotel had a great and friendly atmosphere, the food was tasty and the rooms were clean
In addition, 3 different meats are cooked and served every evening in the restaurant. Our favorite part of the hotel is that the restaurant is on the top floor and you can enjoy your meal against the sea view
I stayed in this hotel for 8 nights with my mother and we were satisfied with all the facilities the hotel offered. The staff was friendly and helpful. You can forget all the comments about the food
Also big thank you for Mike and his friends from restaurant. You all made guys our short trip just perfect! We didn’t have any problem with room or food. Everything worked, everything was fine
The hotel is good for its location, it is located near the center of Alanya and next to the Cleopatra beach. The hotel has its own private beach with free sunbeds
Excellent city hotel, good rooms, large balcony, average food, four stars, Internet for a fee,
in April, mostly Russian tourists lived,
has its own beach, with sunbeds,
I liked everything
Everything is in working order. Soundproofing, like in all hotels, you can talk through the wall with your neighbors. But I did not sit in the hotel, I was on the beach all the time
Wasa hotel is just in the center of Alanya. Nice to walk in the evening in the center. It's very close to the famous Cleopatra beach and hotel has got its own space. Reception and management is good
The hotel corresponds to the 3-star category. The beginning of Cleopatra Beach is a 5-minute walk away. The meals are all inclusive, but the choice of dishes is small and mostly repeated every day
there are sun loungers on the beach, the food is sometimes very good, sometimes weak, the staff is not very good
+ Really happy with our room and how clean & tidy housekeeping kept it
+ Breakfast was functional and a reasonable selection of options for most people (special shout-out for the pancake guy, who happily made pancakes, omelettes, or fried eggs to order and was always very cheerful)
+ The gym was decent which helped on days the weather wasn't as good
+ Location was great (right on the beach)
- Being...
What a place on the Turkish Riviera where nothing runs on time, but once you don't care you see this gem on Cleopatra's beach
removing the towels?
- The noise at night from the music playing at the next door hotel was ridiculous, as was the actual music
Liked a lot: own beach with chaiselongs and bar, breakfast just at the seaside with sunrise, beautiful design and clean everywhere, nice swimming pools, always delicious food. Everyone very cheerful and helpful
Had such a great time with cooks club all the staff are fantastic and very helpful. The guest coordinator mustafa couldn’t be more friendly and helpful. Thanking all the staff at cooks club alanya
Everything was excellent and very enjoyable. All the waiters and staff specially Mustafa were extremely warm, welcoming, and friendly
All drinks are free (whiskey, rum, vodka, beer, wine), there is even champagne!!! Coffee from the machine, cola, fanta, sprite, free cocktails Sex on the beach, Mohito, etc. Every day at 3 pm by the pool
There were enough food and drinks at the pool lobby and beach bar. The beach has coarse sand and the sea suddenly gets deep. It's a 10-minute walk to the beach. The hotel also provides transportation to the beach
We vacationed at Miarosa Konakli Garden from 2025. 22, we travel a lot and are not very pretentious travelers. Good hotel, clean rooms (we lived in 1004 and 1036), helpful staff, good and varied food
The only drawback is the lack of sunbeds on the beach
However, we only had to lie on the ground once :) A very big + for the hotel: the transfer home to the airport was at 5 pm, the rooms had to be vacated by 12 am, but no one took the bracelet off, and at the reception they said that we could use everything until departure
I stayed at this hotel with a friend. The food was good, the rooms were clean for a 4-star hotel. There was great entertainment every day by the pool, as well as an evening show. The service was very friendly
I got to know quite a few staff members, and most of them (especially the guys) were super friendly and helpful, which made the stay even better. I also tried the hammam and massage, which were nice and relaxing
The DJ and live music evenings were definitely the highlights — fun, lively, and full of good energy!
Just a small note — Wi-Fi is not free and costs €2 per day per device
We really enjoyed our stay at Sun Heaven Family & Spa Hotel in Alanya!
The pool area is lovely — comfortable loungers and a great atmosphere to relax
It would be even better if the music spot for the DJ was moved to the main pool area, not near the kids’ pool with the water slides
The hotel has its own beach, which is very close – just perfect!
Not everything tasted good, but many things did. They filled up fresh water in the minibar daily. The playgrounds are nice for kids. There were always enough free recliners at the pool and beach
Had the best time staying here, all the staff are so friendly and welcoming, any problem they were more than happy to help with! The animation team (Ahmed, Muhammet, eren) were absolutely amazing and put on the best shows every night, could not recommend enough
We came on holiday with friends and we liked this hotel very much. The rooms and common areas of the hotel are clean. The service is good, only the food is a little light. Other than that, everything is good.
Alanya city center is a 15-minute bus ride from the bus stop, which is a short walk from the hotel. The internet at the hotel is good, and we were able to work remotely via video conference
The animators were amazing — full of energy and fun! 🔥 They organized parties and activities every day, so there was never a dull moment. Great atmosphere, especially for young people
The animation team was fantastic — full of energy and always creating a fun vibe! There were parties and activities every evening, which made the experience even more exciting
The hotel was nice; the room was cleaned daily, and the staff was friendly. The sea is across the street, and the food is delicious