The price performance of the hotel was good. The beach, which is independent of the hotel, is known as Alanya beach, which is rocky.
Room was comfortable with a southerly aspect and gorgeous sea view, although the neighbours were sometimes noisy at night. Basically, you get what you pay for and in that respect the Sultan should not disappoint
Nice on the surface, but mostly just a facade. At first glance, the hotel looks great – the location is excellent, we had a lovely view from the balcony, and areas like the pool and lobby are well maintained
Breakfast was advertised until 9:30, but by 9:00 much of it was already being taken away. The schedule said dinner started at 6:30 pm, but every day it actually began closer to 7:00
🧼 It’s clear they focus on appearances – only what’s immediately visible gets cleaned, while the rest is ignored. 🍽️ Food was average, but the organization was poor
They also advertise that you can buy Corona beer (not included in the All Inclusive), but most of the time it wasn’t even available to purchase
In the room there was water, shampoo and soap, towels, air conditioning, a mini fridge and an old TV, which we did not use
The hygiene in the hotel is excellent, the rooms are cleaned every day, the children's pool, the hotel beach are always tidy, and the employees really take care of it
I was worried after reading all the reviews. The food is okay they change few things from the menu but it does get boring. we went to the beach at night and really enjoyed it
The employees are friendly, they work quickly, well done! There is no entertainment in the hotel, in the evening they play music by the pool and in the bar, once there was a show in the evening, so young people will be bored
Wifi in the hotel costs €2 per day (per room), but since we spent the least amount of time in the room, we bought an internet card from a local operator. The food is solid, but varied
I give the hotel a high rating, despite the fact that it is quite modest. We stayed for a week in a standard room with a terrace and a view of the pool
The best hotel ever.Exellent friendly staff,big rooms but the olny problem was we always waited to much for the elevator to come.
The best hotel, excellent different food, hygiene in the first place, and very kind staff! In one word wonderful!
Absolutely fantastic place to stay at. The staff is super nice, the food is amazing, it's very close to the beach (and it has a proper beach side, not one of those wooden/metal ones with a ladder leading into the sea)
The staff was friendly and the hotel was clean. It was nice that there was food options throughout the day, even at the private beach
They were spacious and comfortable, which made for a pleasant stay. The hotel also has a pool, spa, fitness center and a pretty nice beach bar
Always got served cold refreshments at the beach bar, which cannot be said about all the hotels in Alanya, all in all a great experience
And the best part you pay 1500 euro and they don't give even a place where to stay to the beach or to the pool, they say we can't do nothing, is full
Third, roomservice wasn't good, the cleaner didn't bring shawer towels for two days long, but the food was very good. Thank you for all that you done for us !!!
See you again !!!
It was a great experience
Totally enjoyed the stay
The entertainment venues were great
Swimming in the pool or the sea are both great
Food and drinks are available throughout the day
The service is fast and available whenever we need it
Cleanliness and care are the most important thing about the place
Me and my boyfriend were on vacation here. Actually, we really enjoyed animation here, shows and all of the activities were nice. Thank you Pablo, Anya and Katya for our wonderful vacation
In August we picked this hotel for couple vacation and it didn’t disappoint us at all. We really liked yoga that Anya did, and Zumba with Katya was great as well. Thank you for memories!
I would like to say thank you to the animation team! I really enjoyed my experience here, the shows here was amazing. Thank you Anya for the yoga
Luckily the staff managed to fix the problem, but it took two days before the smell was completely gone. The good thing is the proximity to the beach, but dont expect five stars standard when booking this hotel
The snack bar was also quite basic, offering only burgers and fries. Overall, I had a great time and truly appreciated the clean facilities, beach access, and fun atmosphere
White Gold Spa was amazing! Beautiful design, delicious food, a wonderful hammam, and excellent service. Highly recommended!
I loved the experience at White and Gold Hotel. The staff was super friendly, warm and helpful! I loved the food. Salads were the same but they changed the meat and sides. The beach was super close to the hotel
As promised, I returned to my favorite hotel for the third time, and once again, I wasn't disappointed! Even though the season is ending, nothing has changed for the worse
Room clean, hotel close to beach and city! Good beach. Animation team is great, Kürşat is the best! So friendly and smiling, everyone who works here is great. Wine is not good and food is okay
There was no beach bar, which the hotel explained was due to the end of the season, but there were free soft drinks dispensers available, so that made up for it
Room service was daily around 1:30. New towels every time the room was serviced. When we arrived, the knob to the bidet was broken, but the hotel staff had it fixed as soon as it was reported
The all-inclusive breakfast/lunch/dinner is amazing. There was a variety of food every night. For 7 days I didn’t see main dishes repeated. And I don’t recall seeing the same food multiple times in the same day
Big bazaar on Mondays down the street. The restaurants nearby are interesting. I was thrown off by the TexMex but the food smelled great. The hotel room itself was comfortable. Bed was extremely comfortable
I’m reading these negative reviews and am very much wondering if I’m in the same hotel as these people…
Location is good, lots of bazaars that are cheaper than central Alanya with the same replica products
We really enjoyed our stay at the Mesut Hotel – it was even better than expected. The staff was very friendly and everything was clean
Alanya, Kestel Mahallesi, Antalya-Mersin Yolu 🧭 Map
🌞 From seashore 2 min
Beach: - 7 min
Beach is not to large and quality of equipment is not good, there are some broken things there
Overall: Comparing this hotel price with other 5* hotels this was what I expected. This hotel deserves 4* rating
Well after booking we read the reviews and we're a bit worried. We are here now and all I can say is people moan about anything. It's a nice hotel good rooms lots of space
Staff do speak very good English and are very friendly. The food is plentiful and if there is nothing there you like then there's something wrong with you, I'm a picky eater and there was always something I could eat
The comfort experienced was truly appreciated. The staff's helpfulness made a positive impact. Their friendly demeanor enhanced the overall experience. It's wonderful to encounter such dedicated service
Lovely hotel and lovely resort. Shame the food wasn't particularly good and the manner of service in the restaurant was something we've never had before. The hotel allowed the guests to put towels on sunbeds at 5
The food is warm not piping hot but able to be eaten and there is a microwave to heat it up if you wanted to. The drinks are good and good choice
Alanya, Oba Mahallesi Gazipaşa Caddesi Göl Mevkii 14. Sokak No:2 🧭 Map
🌞 From seashore 3 min
Keykubat Plajı - 9 min
The staff is polite and respectful, the rooms are clean and useful, the food is delicious and satisfying at the same time, the size of the pool is ideal and clean, the garden is beautiful, and the music lists were of high quality🤌🏻
Had a very nice time in this hotel with my family. The hotel was clean, very kind and helpful people. Nice entertainment crew, especially Bob and Serkan.
Good hotel. I like it. Everything is comfortable, everything is delicious. Service worthy 5 *
I gice 4 for its not the best bur its good and its just 2 pool here and my room its not so good i live in the room with my sis and my other sis and my brother so we have 3 beds and now its not so good 😂😂 but whatevee its so so GOOD so come here!😃
The rooms are cleaned every day.The food is tasty ,diverse foods.Nearby are all sorts of shops , the promenade .
I'd also like to point out one thing: don't expect the same level of service from a hotel like the Rixos. Yes, it's better, but it's also much more expensive
all great tasty dishes and food design comfortable bed with nice sheets and the nice spacious room room was cleaned when i wanted and if i needed to be do not disturb they were modest to ask for any need i had staff is excellent and well trained
I stayed in Alanya at the Grand Okan Hotel. It's a 4-star hotel, and I stayed there for almost a month
Just returned from a fabulous stay at the Grand Okan. The hotel is located perfectly, the back gate leads to Cleopatra beach across the road, the sea being warm enough for pleasant swimming at this time of year
We were all delighted with the outstanding quality and variety of the food, the friendliness of all the staff from General Manager Amanda to the restaurant and bar staff, who could not have done more to make us feel comfortable and enjoy the dinner
Seriously well done Amanda and staff at the Grand Okan 👏 grand not only by name 👏 would highly recommend this place too anyone and everyone, you wont be disappointed 😀 food is awesome every day has something different to suit everyone
best hotel i have ever stayed in , with my friend Dyako and i are both stayed there workers there were all respectful and friendly we enjoyed there so much
We are now second time in Grand Zaman Garden and we enjoy and relax so much. Staff are so polite and nice. Very good and tasty food.
from now when ever i go there i will stay at that relaxing hotel
yours
Mohammed Tayib Hassan+
Overall performance is very good food and environment in hotel is good
Great location,great food,very clean rooms staff ok...
It's a nice clean hotel small but nice not 4 star but ok would come back just a few faults food not much choice for English but is ok and can eat it if you want to catch a tan you gave to go beach as pool always in shade bar staff are friendly the spa team ignored me like I was not there they where rude and should not have a job unless your in a group or not British she comes over to you the beach...
f booked this hotel based on internet reviews for 5 nights. at the first i have to say rooms are clean and service is good. staff are friendly and polite. pool and area is a little small but for us was ok
The food could have been better, but what can you expect for a stay that charges 600 eur for 2 people for 7 nights? Alcohol and non alcoholic drinks were awesome, there was a tap beer available from 10 am to 12 am as well as entire pool bar with a range of various drinks included in all inclusive
reservation was helpful and polit. Unfortunately, after two nights we found out that my g. f father is dead so we had to check out and go home. it was the worst news we could have in a holiday
We booked all inclusive and the food was really amazing! The hotel offers also free transfers to and from the private beach that belongs to the hotel (Cleopatra beach nr6), you have a sunbed with matrass and parasol included and in your hotel room you'll also find XXL beach towels, what more can you wish for
the best section in this hotel is the meals. i like to travel so i saw many 4 and 5 stars hotel before. i am sure you have not tested before these taste. i do not lie if i say The food tasted like heaven
Konakli, Alanya, Konakli Mahallesi Gelpelit Mevki No.3 🧭 Map
🌞 From seashore 4 min
Plaj - 7 min
There are three pools, one with aquacoral, gym, area for relaxing. Conducted and karaoke and discos and foam parties. In the evening comes the hookah. There is a sand beach with a stone
Nice hotel few steps from beach
I stayed here in 2019 and I'll be back! I loved everything! The grounds are large and beautiful, and the sea is right next to me! The rooms are very cozy and cleaned daily! The food is delicious and varied, with a huge selection! A huge thank you to the animation team; they'll never let you get bored! There's something new and interesting every day! I recommend it to everyone!
Jet skis, parasailing is also on the beach there. Generally the hotel is nice and beautiful. Go there now! To Alanya can be reached by bus - 20 minutes drive
We like this hotel very much even it’s for young couples and WiFi is not free.
Spirits in the bar in the evening. The beach front of the hotel is not very good, just need to go a little to the left. Nice small pebbles and smooth descent into the sea
Alanya, Mahmutlar Mah. D-400 Karayolu üstü, Mahmutlar, Atatürk Cd. 291/A-B 🧭 Map
🌞 From seashore 1 min
Kargıcak Plajı - 1.2 km
corridor carpets were a bit problematic. new carpets arrived while we were there. I think we'd better come back in the summer and see everything finished. it was a smooth and comfortable rest for us
When we first came to the hotel,,,, we had doubts, after all we had planned an off-season trip. the lobby seats were being renovated while we were there, there were both old and new seats
they gave us their renovated room. They informed that all will be renewed in a short time. The new furniture colors close to black are nice. It is more modern and stylish than before
There were many places to visit. I especially recommend you to see Sapadere canyon. they hosted people who lost their homes in the earthquake before us
From the front of the hotel at first view I was a little taken back thinking it didn't look 4 star, however once inside it looked much better. Greeted early hours of the morning with meals waiting if you required one
I like the area is very convenient to the beach ,restaurants .
There is a snack bar that makes pancakes during the day for snacks and there is also a Turkish night every Thursday and you can definitely spend a Thursday here and taste good food and you can also experience international cuisine every week
My husband and I stayed at the Big Blue Sky hotel at the end of May and beginning of June. The hotel is good and close to the beach (you just need to cross a busy street)
Family Holiday with teen’s és the Best choise for us. And the see view 🌈☺️🙏🏻
You can see te thought of our children below:
“This hotel had a great and friendly atmosphere, the food was tasty and the rooms were clean
In addition, 3 different meats are cooked and served every evening in the restaurant. Our favorite part of the hotel is that the restaurant is on the top floor and you can enjoy your meal against the sea view
I stayed in this hotel for 8 nights with my mother and we were satisfied with all the facilities the hotel offered. The staff was friendly and helpful. You can forget all the comments about the food
Also big thank you for Mike and his friends from restaurant. You all made guys our short trip just perfect! We didn’t have any problem with room or food. Everything worked, everything was fine
The only mirror was stained with children's hands on the closet, but I considered it trifles, the balcony is spacious, it was great to sit at night when the child was sleeping)) the room was cleaned when you turned on the right button to do the cleaning, or there is a do not disturb button
Best holidays ever! Happy to recommend it !
The child came to sleep at night and just passed out in a minute! There was no such thing at home)) the beach is normal, go through the underpass for a minute, there are enough sun loungers for everyone, first sand, then small pebbles, which is not very pleasant for the feet, and then there are huge stones like a rock or something, well, on which, in principle, you are further and you go, but this...
Shower, changing room, toilet is on the beach, a bar too. In general, we really liked it, and probably we would come here again, only for 10 days)
They say it’s 5 starts hotel but it is far away from 5 stars. In my opinion this is an 4 stars hotel
Towels, slippers, all personal hygiene items are provided (cotton pads, sticks, gel, shampoo, soap), there is water in the refrigerator, tea, coffee, sugar, a kettle, mugs, saucers, etc
Had the best time staying here, all the staff are so friendly and welcoming, any problem they were more than happy to help with! The animation team (Ahmed, Muhammet, eren) were absolutely amazing and put on the best shows every night, could not recommend enough
We came on holiday with friends and we liked this hotel very much. The rooms and common areas of the hotel are clean. The service is good, only the food is a little light. Other than that, everything is good.
Alanya city center is a 15-minute bus ride from the bus stop, which is a short walk from the hotel. The internet at the hotel is good, and we were able to work remotely via video conference
The animators were amazing — full of energy and fun! 🔥 They organized parties and activities every day, so there was never a dull moment. Great atmosphere, especially for young people
The animation team was fantastic — full of energy and always creating a fun vibe! There were parties and activities every evening, which made the experience even more exciting
The hotel was nice; the room was cleaned daily, and the staff was friendly. The sea is across the street, and the food is delicious
On the beach sunbeds and parasols, beach sand and pebble. On the beach there is a bar (non-alcoholic) tea, juice, water. Small 4* hotel (although in my opinion it's 3*) quiet, comfortable retired at the time
Very nice holiday good breakfeast and nice Personal nice bedroom and they thought good singlebed for two men good Pool and beach not so far we go Sure next time here
Very nice and pleasant stay in this hotel with my family. Welcomed by the reception staff who were very polite but not excessively friendly. Rooms are small but clean and beds are comfortably
Partial sea view was an extra bonus. Rooms cleaned daily, with towels exchange as well. Kettle + basic teas and coffee available, TV, fridge. Poor shower gel, no shampoo in the bathroom
No problems with sun loungers at the beach, rather busy at the swimming pool (particularly during weekends). There is a very convenient underground crossing to get to the beach
The beach is sandy but some rocks in the sea which with a bigger waves are not visible. Some are very shape and may hurt when pushed against it
The room is damp, the shower hose leaks, the safe costs extra, but the breakfast is excellent. There are no slippers, and the towels are long overdue for a change.
Best hotel first time solo and it was perfect room was always clean very comfortable bed ,pools were great just the relaxation I needed, the food was beautiful so fresh and plenty for everyone it was perfect 😍 And mostly the staff were brilliant not once did I feel alone or not have anyone to say hi to everyone kept checking in on me and they all do an amazing job ❤️❤️❤️I would most definitely come...
The toilet is not very convenient, but the food in this hotel is the most satisfactory during the entire trip to Türkiye. The food is delicious, breakfast and dinner are very delicious, and there are many varieties
Leyla — kindly prepared an early breakfast for us 🥹 All the staff were genuinely friendly and welcoming It was a wonderful experience overall and we would definitely love to come back
We stayed with the all-inclusive concept and enjoyed every moment of it. The food was delicious the atmosphere was relaxing, and the rooms were clean and comfortable
This is first time in this hotel and we love it. Stuff are so kind and funny. Night shows are so funny. Animator chief Aykan is funny and helpful. Thank you Aykan
Great location, 5 minutes from Damlataş and Cleopatra beaches
Great location, everything is near. To the beach is only 3 min walk. Beach chair cost 100 liras, same was the umbrella. Same to the cable car, 3 min walk, witch I really recommend
Was not worth that money I spent on that. Wi-Fi in the room was totally crap. Only place to have ok Wi-Fi was in the lobby. Pool is in the shade and water was really cold. I never saw somebody using this pool area
There's plenty of food, enough variety for a week's vacation! In the evenings, the grill is open, and they served salmon, rainbow trout, mackerel, chicken wings, and more
Food is the same every day, so we eat out from time to time. One day we had live music, if you want more entertainment you have to visit Xperia other hotel about 10 min walk. Next time I will take another hotel
The food is varied and delicious. The staff is polite and courteous, eager to accommodate any request, and understands and speaks Russian. The beach is magnificent, the sea is warm
Personally missed the bigger pool, programs in the evenings, have a beach by the sea but make sure you buy swimming shoes
The location is very beautiful. The hotel is located off the road which makes it a quiet and cozy place to relax
The location is perfect, view from the room to the pool. The beach is very close, the shop too. Close to the center (5min by bus)
However, the kitchen staff are incredibly friendly and warm, which is the only positive thing I can say. The pool is very small, and it's ridiculous that the spa and pool have extra charges in an all-inclusive hotel
The hotel is situated near the beach and close to shops, not far from the centre where there's a lot to happening
The pool is small, not enough deck chairs or sun beds, not enough tables outside, only one coffee machine, no water bottles for guests, juices at the machines horrible. There is no life guard, no supervision of the slide