Iberostar Waves Miami Beach in Miami Beach

Not a good experience. The two "bartenders" were way more into themselves and looking at themselves in the mirror than attending to customers. To add insult to injury we had to pay the included/mandatory 20 pct tip to those creepy chicks. My real "tip" to them would be to go find another job you might be good at. It was a really, weird, cold, and snotty vibe. I would never go back here again. Food was just ok... the table service was at least better than the bar and decent!

I decided to eat here because of the Miami Spice event, and quite frankly it felt like a screw you to people who can't afford to eat here normally. The dishes were all tiny (two fried shrimp is an appetizer?) and when I looked at other people's plates who'd ordered from the normal menu there was substantially more food. Furthermore, I got a strong sense from our waitress that she would rather be serving someone who's check was going to be bigger. She was much more attentive to tables ordering from the normal menu, and we rarely saw her. I understand that Miami Spice prices are going to be much cheaper than a restaurants regular prices and they don't necessarily want to lose money, but don't participate in Miami Spice then. It felt like once they became aware that we would be ordering from that menu they tried their hardest to wrap up our meal and get us out as quickly as possible. Also we weren't notified there was gratuity already included and I left an additional 15%. Dishonest and snobby.

What a waste of a Miami evening. We brought our own wine knowing that there would be a "corking fee" of $50 per bottle. One of our bottles were larger...so they charged us $100. Why? no extra glasses and we poured most of it ourselves. Our bill was $650 for six of us including tip. The food was nothing special. The 8oz Filet was just average.
Everything in Miami is 18% gratuity included on your bill. Our waiter asked us for an additional 15% to 20% tip claiming the 18% goes to the "other help" What a scam...what are supposed to do? Look cheap in front of your friends?

Buffet was horrible. Old food, not fresh, warmed up for like hours. The drinks were horrible and the sweets were left in room temperature for hours. But the staff was pretty great.

I got food poisoned with the Risotto of Black truffle. I haven’t eat the whole day because I can’t stop vomiting, the environment was supper nice, but not worthy to get you sick and the food it is not as good as the marketing; if you have ever been to France, you will know that the true French cousine would never disappoint you. I am very very disappointed!