Eurostars Winter Haven Hotel in Miami Beach

I brought my students here a few months ago, and nothing was ready. I was willing to overlook it, as the workers got everything out quickly, but now the website is down as I'm trying to place another group order. I called earlier, and someone (I think a manager?) told me if the website wasn't working, I could call back and order. Well, the website still isn't working, and I called back. The girl who answered the phone told me I couldn't place an order for 15 people over the phone. When I told her that the last guy I talked to said I could, she said something unintelligible. When I asked her to repeat herself, she rudely said "can I take your ORDER??" So I said never mind and hung up. I'll go across the street to the other burger place. I have 23 teenagers to deal with tomorrow, and I didn't need the process of ordering hamburgers to be a stressful one.