Yotel Miami in Miami

The management here changed months ago. The previous blonde Cuban GM was a sweetheart. She and most her crew really knew how to treat people and still work hard.

Current management has raised prices and clearly pressures their servants too much - they seem stressed and tense, unlike at most Subways. Friendly people don't stay long.

They constantly lock their bathrooms, fountain, and some doors; rarely greet customers with a smile, have smaller cookies than before, AND have gotten rid of the coffee - on a college campus.

I went from a 3x a week regular to actively avoiding the place. It isn't a shadow of what it was a year ago.

unfriendly service and not everything available. apart from that a normal subway

Worst service I have seen aver!!! I told the guy I was for the first time in a subway ( also my last time, I hate that place now!) and I would like something to try, I ordered the daly menu... hegave me a sandwich, no salad, just a couple cheese slices, no salat for 9 f++#ng dollars!!! I had a bite from that sh#+t and put in in the garbage after. If a company does sanwiches only... why have to be the worst sandwiches? Worst invested 9 dollar in Miami ever! That was on 9.27 afternoon. If you dont like to work... dude dont work!!

WORST EMPLOYEES EVER!!! Very RUDE to customer.
Don't bother spending your money there. These employees will treat you like trash, and very racist and sexiest toward women or who u are (since mostly all employees are Females). I guarantee you, or you will regret it.

Not even going to bother rating them or giving them a one star since these specific Subway do not deserve it at all!

The managers needs to supervise and see who they are hiring because it can affect their customer service.

Service of poor quality, employees in bad mood and without patience. I do not recommend this place to anyone!

To begin with, the customer service is absolutely poor quality. I've eaten there about 2 times and both experiences were disappointing. The very second time I decided to dine at Hibachi, the girl which works at the register, which told me her name is "Diane" has a nasty sarcastic attitude. When I asked to speak to the manager she told me she was the manager and the only manager. She also told me there was no way to get into contact with the owner. My waitress Ariana attended me slow as she was entertaining who seems to be her boyfriend outside while in a work environment. This business is unprofessional and unsanitary. The portion of food is quite a small amount, as the owner seems to be cheap. There are no napkins on the table neither did the waitress bring me some or offered. The sauce bottles were also filthy on top. One of my biggest pet peeves while ordering food at Hibachi, while standing at the register to order my food I noticed that meats were kept frozen so its not really "fresh quality" and the person who fixed plates touched food without gloves as I noticed no one in the kitchen was wearing any gloves.

The waitress could not explain the menu. The food took 30 minutes and the restaurant had only 1 table waiting for food. I ordered a kung pao chicken. Pretty BAD, salty and the sauce was LIQUID getting mixed with the side vegetables which were pretty small. I should read the reviews before going there. Is a NO - NO. CARO, MALO Y FEO

I was overcharged $15 and didn’t notice till I got home and checked my receipt. Charged me 3 times for one item. Thought it was too expensive when i paid and i should’ve checked. I won’t be going back.

Slow as my fat ass running

Worst attention ever, and the place smells. It could use a bit of more trained costumer service and cleaning.

Hands down the most expensive ice cream store in the area.