The Allegro Royal Sonesta Hotel Chicago Loop in Chicago
✅ Staff are frequently described as friendly, attentive, and accommodating, with specific mentions of helpful individuals like Dru and Monica. ✅ Rooms are generally clean and comfortable with highly rated beds and good climate control (heating and air conditioning). ✅ The hotel has a charming vintage decor blending Victorian and 1920s styles, which many guests find appealing. ✅ Convenient location close to theaters and cultural sites, enabling easy walking access to shows and downtown attractions. ✅ Pet-friendly policies including special door hangers and accommodations for guests with pets are appreciated. ✅ Additional perks like free prosecco happy hour, mail service with postcards, and free bike rentals add value to the stay. ❌ Several guests mention that rooms feel small and have limited closet space, affecting comfort during longer stays. ❌ Bathroom layouts with shower over bathtub are awkward and prone to water spilling onto floors. ❌ Noise insulation is poor, with thin walls causing disturbances from neighboring rooms. ❌ Some guests report hidden fees like $100 incidentals deposit and additional charges for pets, which are not always clearly communicated before booking. ❌ At times the restaurant was closed for renovation, resulting in a lack of on-site food options and no room service. ❌ In rare cases, cleanliness issues such as bed bugs and foul smells were reported, significantly impacting guest experience.
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Description
The Allegro Royal Sonesta Hotel Chicago Loop is a 4-star hotel housed in a building originally constructed in 1926 and renovated in 1998. It offers a wide variety of room types, from Economy Single rooms to multi-bedroom Apartments and Deluxe Villas, catering to different group sizes and preferences. Guests can expect amenities such as free WiFi, air conditioning, 24-hour security, and free parking. The hotel welcomes pets for an additional fee and provides thoughtful services including concierge, luggage storage, and free bike rentals. Its decor combines vintage Victorian and roaring twenties styles, contributing to a unique atmosphere appreciated by many guests. Dining options include an on-site restaurant and bar, though some reviews note the restaurant was under renovation at times. The hotel rates highly for cleanliness, service, and location, with staff frequently praised for attentiveness and kindness. However, some guests found rooms small and reported issues with shower setups and noise insulation. Overall, the Allegro Royal Sonesta offers a blend of historic charm and modern conveniences in downtown Chicago.
Location
Located at 171 West Randolph Street, the Allegro Royal Sonesta sits in Chicago's Loop district, a central area known for theaters and business offices. The hotel is within walking distance to the Cadillac Theater, making it convenient for visitors attending shows like Phantom of the Opera. The Museum of Broadcast Communications is just 479 meters away, and the popular Primebar restaurant is 272 meters from the hotel. For outdoor recreation, the Ohio Street Beach lies approximately 1.87 kilometers away. The hotel is also accessible from Ogilvie Transportation Center, allowing easy transit throughout the city. Chicago's Loop is a lively neighborhood with many attractions, and the hotel's location supports easy exploration of cultural, dining, and shopping options.
Tips
- If you plan to use the elevator, remember you need your keycard to access it.
- Expect rooms to be on the smaller side, so pack accordingly.
- Also, confirm any incidental fees or pet charges upfront to avoid surprises at check-in.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: A la carte [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] Closed Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: US$75.00 per room per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: DinersClub, JSB, MasterCard, AmericanExpress, Visa, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Express check-in/check-out
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Family room
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Bathrobe
- Linens
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Luggage storage
- Concierge services
- Luggage storage
- Telephone
- Iron
- Bar
- Restaurant
- Wi-Fi
- Taxi booking
- Spanish
- English
- Multi-language staff
- Portuguese
- Free bicycle rental
- Bike rental
- Parking
- Parking nearby
- Next to the beach
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Golf course (within 3 km)
- First Aid Kit
- Pets allowed
The nearest beach is located on the distance of 1870 m. It takes 28 minutes To the beach!
Video: The Allegro Royal Sonesta Hotel Chicago Loop | Chicago (IL), United States | Hotel Review 🏨
Map
Reviews
The bed was great, heating and AC worked perfectly, staff was attentive and housekeeping was on point. Food was good too.
Now the honest part. The shower over bathtub setup is genuinely uncomfortable, tight, and you end up soaking the entire bathroom.
I get that it’s a classic hotel thing but it just doesn’t work well. The gym exists just to say it exists m nobody in our group managed to use it properly.
Closet space was tight. And the minibar didn’t even work, which I only found out after leaving food in there overnight. Lost my stuff because of it.
Small things, but they add up. Fix those and this place easily jumps to a 5.
So I booked through a 3rd party site. It doesn’t mention the $100 a night extra fee for incidentals. Which is charged up front but returned back.
It doesn’t mention the $10 a night credit to spend at the hotel.
It doesn’t mention that they have no room service and if you google room service for their hotel you come up with 2 places that are a bit costly.
I just wanted to get away and clear my head. No clue it would cost me $500 to do so. The original booking price was only $312, paid at booking.
It kinda put a damper on my entire “relax” time.
I saw something say there were face mask, chocolates, bath salts and other items for free in the rooms included with your stay…where? If these things are not in the room already staff definitely doesn’t mention them.
And please note to use the elevator you have to use your keycard.
Staff was nice, the young lady who checked me in was sweet. But yea the hotel needs to update the website and be transparent about everything. I get it’s downtown but this…not $500 for this when the Hyatt or Hilton cost less for bigger spaces and amenities.
I may not be back after this weekend. But it will hopefully be a nice get away still. After I try to figure out how to actually make it enjoyable now.
Imagine our surprise when there was a knock at our door, and surprise, surprise! We were greeted with a complimentary bottle of wine and yummy platter! It was such a thoughtful and generous gesture and instantly made us feel welcomed and celebrated.
Dru, you truly made our mom–daughter trip so special. Your kindness, attention to detail, and hospitality meant more to us than you know. We appreciate you immensely!
The hotel itself was charming, comfortable, and perfectly located—an ideal home base for exploring the busy city.
We loved our stay so much that we’re already planning our next trip in May for the Bruno Mars concert, and we will absolutely be staying here again.
Thank you, Dru, and thank you Allegro Royal Sonesta for such a memorable experience!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about The Allegro Royal Sonesta Hotel Chicago Loop
Are pets allowed at The Allegro Royal Sonesta Hotel Chicago Loop?
Yes, pets are allowed on request with a fee of US$75 per room per stay. Service animals are also allowed.
Is there a restaurant available at the hotel?
The hotel has a restaurant and bar on site. However, some reviews note that the restaurant was sometimes closed for renovation, so availability may vary.
What types of rooms does the hotel offer?
The hotel offers a wide range of room types including Economy rooms, Standard rooms, Deluxe rooms, Suites, Apartments, Villas, and more, accommodating singles to large families.
Does the hotel provide free parking?
Yes, free parking is available at the hotel.
How close is the hotel to major Chicago attractions?
The hotel is located 479 meters from the Museum of Broadcast Communications and about 1.87 kilometers from Ohio Street Beach. It is also within walking distance to the Cadillac Theater.






















































































