Leonardo Royal Hotel Frankfurt in Frankfurt am Main
✅ Complimentary room upgrades and friendly, helpful staff praised by multiple guests ✅ Spacious rooms with balconies offering great city views, especially from higher floors ✅ Good breakfast selection including unique items like a pancake machine and honey dispenser ✅ Facilities such as fitness centre and sauna are appreciated, even if some spa features need improvement ✅ Convenient location with a bus stop right outside and easy underground access to city highlights ❌ Several guests mentioned poor service, especially regarding communication and response to lost items ❌ Spa and sauna facilities were sometimes not operational and bathrobes require pre-ordering ❌ Noise complaints related to construction and party events on upper floors affecting guest sleep quality ❌ Limited bar and restaurant service with long waiting times and occasional unfriendly staff behavior ❌ Air conditioning is turned off below 20°C outside, causing discomfort during warm periods
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Description
Leonardo Royal Hotel Frankfurt is a 4-star property built in 1972 and renovated in 2014, offering spacious and recently updated rooms including Comfort Double, Superior Double, Executive, Family rooms, and suites like the Double Leonettes. Guests often highlight the impressive city views from upper floors and balconies. The hotel features amenities such as a fitness centre, sauna, spa and wellness centre, free parking, and a buffet restaurant. The 24-hour front desk and concierge services are available, although some guests reported mixed experiences with service responsiveness. Rooms are equipped with air conditioning (seasonal), heating, and WiFi. The hotel accepts pets with prior arrangements. Practical features include an ATM, currency exchange, luggage storage, and business facilities. Despite some critiques of the bar and spa services, many guests appreciate the clean, comfortable accommodations and convenient transport connections.
Location
Located at Mailaender Straße 1 in Frankfurt am Main, this hotel sits approximately 10 km from Frankfurt International Airport (FRA). It is positioned near a bus stop directly opposite the hotel, providing quick access to the city center in under 10 minutes by public transport. Guests can also walk about 15 minutes through a residential area to the nearest underground train station, which connects easily to both the old and new parts of Frankfurt. The hotel’s location offers a quieter environment away from the busy city core while still being well connected for sightseeing and business.
Tips
- If you plan to use the spa or sauna, pre-order a bathrobe in advance as they are not provided automatically.
- Consider requesting a room on higher floors for better city views and quieter conditions, especially during ongoing construction.
- Use the bus stop opposite the hotel for fast access to Frankfurt’s city center and underground train connections.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, UnionPay, DinersClub, MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Room service
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Packed Lunches
- Bottled water
- Free Wi-Fi
- Internet
- Car rental
- Transfer services
- Spanish
- German
- English
- Multi-language staff
- Tour assistance
- Hiking
- Parking
- Garage
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Doctor
- Steam room
- Sauna
- First Aid Kit
- Pets allowed (under 5 kg) (surcharge)
Video: Обязательно посетите отели во Франкфурте — Lufthansa Seeheim и Leonardo Royal Hotel Frankfurt City Centre #frankfurt
Map
Reviews
We were also pleasantly surprised with a complimentary upgrade, which made our stay even more special as we were celebrating my birthday.
Thank you to the team for the kind gesture and great service – we really appreciated it and would happily come back!
Unfortunately, we forgot a car part in the hotel parking area. We immediately contacted the reception and kindly asked if they could check and possibly send it to us by post (we were ready to cover the shipping costs and offer a reward).
First of all, it was extremely difficult to communicate because the staff member’s English was very poor. Eventually we were told to send a request to the hotel’s email. I did exactly that — and never received any reply. We also tried calling, but again no one was willing or able to help.
For a hotel that claims to provide good service, this level of indifference and lack of basic customer support is very disappointing. Such an attitude towards guests completely ruins the experience
There is a bus stop opposite the hotel but we walked to the underground trains through a pleasant residential area which only took about 15 minutes. From the train there was easy access to both the old and the new town.
I would be very happy to stay at the hotel again.
Service extremely poor in the bar area but one lady apologised and did her best but 30 minutes waiting time for drinks is not good enough.
Rooms comfortable and clean
POIs near hotel
Frequently asked questions about Leonardo Royal Hotel Frankfurt
What types of rooms are available at Leonardo Royal Hotel Frankfurt?
The hotel offers Comfort Double room, Superior Double room, Executive Quadruple room, Executive Double room, Family room, Family Triple room, Family Quadruple room, Double Suite, and Double Leonettes.
Is parking available at the hotel and is it free?
The hotel provides free parking on site.
Are pets allowed at Leonardo Royal Hotel Frankfurt?
Yes, pets are allowed. Please contact the property directly for details and any applicable fees.
How far is the hotel from Frankfurt International Airport?
The hotel is located approximately 10 kilometers from Frankfurt International Airport (FRA).
Does the hotel have facilities for disabled guests?
Yes, the hotel has facilities for disabled guests.





























































































