Hilton Frankfurt City Centre in Frankfurt am Main
✅ Multiple guests highlight the hotel’s friendly and helpful staff, including personalized attention from restaurant and bar teams. ✅ Guests appreciate the hotel’s cleanliness and the quiet, soundproof rooms with effective air conditioning and heating systems. ✅ Breakfast buffet receives frequent praise for variety and quality, with mentions of attentive service during breakfast. ✅ The location is convenient for shopping, dining, and city attractions, saving time and transport costs. ✅ The fitness centre and spa facilities, including tennis courts and a pool, are well regarded despite occasional crowding. ❌ Some guests reported issues with heating not working properly during their stay. ❌ A few reviews mention dated room features and occasional presence of insects like silverfish in bathrooms. ❌ Complaints include lack of basic bathroom amenities such as shaving kits and toothbrush holders, and slow or unresponsive room service. ❌ Noise from a club on the first floor was noted as a disturbance by at least one guest. ❌ The children’s beds were described as old and not consistent with the hotel’s 5-star rating.
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Description
Hilton Frankfurt City Centre is a five-star hotel constructed in 1998 and renovated in 2019, offering modern comfort in the heart of Frankfurt am Main. It features a wide range of room types, from Double rooms to the exclusive Presidential Double Suite and Christmas-themed Penthouse Suites. Guests can expect soundproof rooms with air conditioning, heating, and family-friendly accommodations including connecting quadruple rooms. The hotel provides numerous amenities such as a fitness centre with a gym and pool, a spa and wellness centre, tennis courts, and multiple dining options including a buffet restaurant and bar. Services also include 24-hour front desk, currency exchange, free parking, and concierge assistance. The hotel scores highly on cleanliness, amenities, location, and service, with many guests praising the friendly staff and excellent breakfast. This property supports pet stays and is accessible for guests with disabilities.
Location
Located at Hochstrasse 4 in Frankfurt am Main, Hilton Frankfurt City Centre sits just 246 meters from the Philipp Reis Memorial, an Art Nouveau monument commemorating the telephone inventor. The hotel is roughly 11 km from Frankfurt International Airport (FRA), making it convenient for travelers. Nearby dining includes a restaurant only 61 meters away and others like Subway and Zarges within 150 to 250 meters. The hotel is within walking distance to shopping centers, supermarkets, and various city attractions, providing easy access to Frankfurt’s financial district and cultural sites.
Tips
- If you prefer quiet rooms, request a room away from the first-floor club to avoid noise.
- Confirm heating functionality upon check-in to prevent discomfort.
- Consider trying the breakfast buffet for its excellent variety and attentive service, although it is an extra cost.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: American Buffet [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, DinersClub, JSB, Visa, MasterCard, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Terrace
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Packed Lunches
- Free Wi-Fi
- Internet
- Car rental
- Taxi booking
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Arabic
- Turkish
- Tour assistance
- Barbecue grill(s)
- Nightclub
- Hiking
- Picnic area
- Sun Deck
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Table Tennis
- Tennis court
- Fitness facilities
- Doctor
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Pets allowed (under 5 kg) (surcharge)
Video: Hilton Garden Inn Frankfurt City Centre, Франкфурт-на-Майне, Германия | Отдых в Европе
Map
Reviews
Also swimming pool is part of the public fitness club and water temperature was 27 degrees Celsius, which I found annoying.
Upon complaint to the hotel later, they just lied.
View from the King Room Floor 3 was mostly on a construction site.
A very special thank you goes to Head Chef Zahidul Islam—he truly made our stay unforgettable. Every morning during breakfast, he surprised us with delicious chai and dishes prepared especially for us. His thoughtfulness and warm hospitality added such a personal touch to our experience.
Thanks to the entire team at Hilton, I left with beautiful memories. I’ll definitely be revisiting this hotel whenever I’m in Frankfurt!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hilton Frankfurt City Centre
What types of rooms are available at Hilton Frankfurt City Centre?
Room types include Family Connecting Quadruple room, Double room, Deluxe Family Connecting Quadruple room, Deluxe Double room, Executive Family Connecting Quadruple room, Executive Double room, Double Junior Suite, Double Penthouse Suite, 1 Bedroom Double Suite, 1 Bedroom Corner Double Suite, Presidential Double Suite, Pommery Christmas Themed Double Penthouse Suite, and Pommery Christmas Themed Corner Double Suite.
Is parking available at the hotel?
The hotel offers free parking and a valet parking service, though there is no self-parking option.
Are pets allowed at Hilton Frankfurt City Centre?
Yes, pets are allowed. Guests should contact the property for details about fees.
What dining options does the hotel provide?
There is a buffet restaurant and a bar on-site. Breakfast is served as an American buffet with specific opening hours and requires an additional fee.
How far is Hilton Frankfurt City Centre from Frankfurt International Airport?
The hotel is approximately 11 kilometers from Frankfurt International Airport (FRA).
