Mercure Hotel Köln Belfortstraße in Koln
✅ Friendly and helpful staff praised repeatedly for warm hospitality and service ✅ Breakfast buffet described as varied, fresh, and tasty by multiple guests ✅ Rooms and apartments noted for spaciousness and cleanliness ✅ Leisure facilities including pool, sauna, and fitness centre are modern and well maintained ✅ Convenient location close to the railway station, cathedral, and river quays ❌ Some guests experienced inconvenience due to apartments being across the street from the main building ❌ Noise from nearby construction and some dated room furnishings reported ❌ Reception confusion about building layout and key access issues ❌ Air conditioning failures and lack of minibar/fridge in rooms noted ❌ Parking charges are high despite being advertised as free, causing guest dissatisfaction
Rooms and prices
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Description
Mercure Hotel Köln Belfortstraße is a 4-star property built in 1971 and renovated in 2009, offering a wide range of room types including apartments located across the street from the main building. Guests can expect air conditioning, free WiFi, and family rooms, along with leisure facilities such as a fitness centre, sauna, pool, and spa and wellness centre. The hotel includes a restaurant serving buffet breakfast and a bar, though some guests have noted these facilities currently operate only during breakfast hours. The hotel is pet-friendly, allowing dogs for a fee. Service is generally friendly and helpful, with some guests highlighting the staff’s warm hospitality and efficient problem-solving. Rooms vary significantly, from standard to presidential suites, and some apartments are described as spacious but with older decor. Parking is free but charged separately at €23 per day, with occasional waivers. While the location scores highly, some guests find the separation of buildings inconvenient, especially in bad weather.
Location
Mercure Hotel Köln Belfortstraße is situated at Belfortstrasse 9 in Cologne, Germany. It lies approximately 14 km from Cologne Bonn Airport (CGN). The hotel is about a 15-minute walk from the main railway station and roughly 10 minutes on foot from Cologne Cathedral. It is also close to the Rhine river quays, around 5 minutes away. Nearby dining options include NADA Restaurant Bar (212 m), Sara's Ristorante (249 m), and Die Bastei (374 m). The Cologne Beach Club is about 810 meters away, although the nearest beach is 689 km distant. This location is in a residential area, quiet especially at night, but with limited commercial facilities immediately around the hotel.
Tips
- If you book an apartment or certain room types, be prepared to cross the street to reach the main building for reception and breakfast.
- Check your room’s air conditioning before settling in, as some guests reported malfunctions.
- Consider requesting a room with a view if available, as some offer lovely city or park views.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Cuisine: Local cuisine Opening hours: [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property. - Deposit Policy: Deposit required A fixed amount of €50.00 (approx. US$58.37) is charged. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: €15.00 (approx. US$17.51) per pet per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, DinersClub, JSB, MasterCard, Visa, UnionPay
- Check in time: 15:00. Check out time: 10:00.
Services and facilities
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Vending machine
- Packed Lunches
- Coffeemaker
- Free Wi-Fi
- Shuttle
- Airport transportation
- Taxi booking
- German
- English
- Multi-language staff
- Tour assistance
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Doctor
- Solarium
- Sauna
- Spa
- First Aid Kit
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 810 m. It takes 12 minutes To the beach!
Street view
Video: Mercure Hotel Köln Belfortstrasse
Map
Reviews
Unfortunately, the elevator in the guesthouse was out of order. I was immediately offered a luggage service and free entry to the sauna, which I thought was very thoughtful.
The breakfast is superb. A wide variety of dishes and extras, such as waffle batter for making your own.
The room was very large and well-equipped.
+ Good location, friendly service, good breakfast, free water.
- Charging stations expensive + (partially) broken.
- Large room
- Varieties and wide choose Breakfast
- close to the Reine river
The aircon was not working, when we tried to call the reception multiple times to help us fix the issue but no one pick up even though we called multiple times.
The parking lot is at the mainbuilding and we stayed in the other building which is across the street and doesn't have the reception desk.
It says there is parking provided but you still have to pay 23 euro for 24 hours. In the end they waived this for us since the aircon didn't work and they didn't fix it.
The coffee provided was nice.
The hotel is quite in the night but during the day there was some construction noice since there are some renovations going on around in the area.
When I checked in, however, I asked where the bar was and the receptionist laughed.
There is a bar and a restaurant but they aren't in use, they only service breakfast. Apparently this is a new concept that I should have been made aware of?
Being a solo traveller I felt very isolated as the hotel is in the middle of a residential area. Not even anywhere to sit out and enjoy the sun. I checked out one day early and booked an alternative hotel nearby civilisation.
I didn't use the leisure facilities so can't comment on those.
I wouldn't stay here again when there are better hotels for a similar price point in the city.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Mercure Hotel Köln Belfortstraße
Are pets allowed at Mercure Hotel Köln Belfortstraße?
Yes, pets such as dogs are allowed on request with a fee of €15 per pet per night.
Does the hotel have a swimming pool and sauna?
Yes, the hotel features a pool and sauna, but sauna use requires an additional fee per person.
Is breakfast included with the room rate?
No, breakfast is served buffet style but additional fees apply and must be paid at the property.
Are the rooms and apartments located in the same building?
No, some apartments and certain room types are located in a separate building across the street from the main hotel where the lobby and restaurant are.
How far is Mercure Hotel Köln Belfortstraße from Cologne's main attractions?
The hotel is about a 10-minute walk from Cologne Cathedral and 5 minutes from the Rhine river quays.
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Hotel prices for: September - October 2026 calendar
The average hotel price this month is 128 USD The best time to book is September 5, with rates starting from 125 USD




























































































































