Mauritius Hotel & Therme in Koln
✅ Many guests found the rooms clean and modern with some appreciating balconies and city views ✅ Spa and sauna facilities receive positive remarks for cleanliness and variety, with special mention of the rooftop terrace and outside sauna ✅ The hotel’s central location offers easy access to shopping, restaurants, and public transport ✅ Several reviews highlight friendly and helpful staff, especially those who engage positively with guests ❌ Guests frequently mention a lack of air conditioning and noisy rooms, including early morning garbage trucks ❌ Some found the spa’s nude sauna policy surprising and unsuitable for families with children ❌ Several reports describe rude or unfriendly front desk staff and poor service attitude ❌ WiFi connectivity issues were noted, including complete outages during some stays ❌ Access to some rooms requires walking outside between buildings, which is inconvenient during bad weather ❌ Additional fees for spa access, robes, and towels were not clearly communicated before booking
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Description
Mauritius Hotel & Therme in Köln is a 4-star hotel established in 1999 and renovated in 2008. It offers a wide variety of room types, from Economy Single rooms to Deluxe Cottages, accommodating solo travelers, families, and business guests. The hotel includes extensive spa and wellness facilities such as a sauna, massage services, solarium, and a fitness center, with an attached thermal spa area. Guests can also enjoy a restaurant, bar, free parking, and free WiFi, although some reviews note intermittent internet issues. Rooms are described as modern and clean, with some featuring balconies and city views. The hotel has mixed feedback on service quality and spa rules, especially regarding the nude sauna areas. While some guests praise the location and spa, others highlight problems with noise, lack of air conditioning, and staff attitude. This hotel is suitable for travelers interested in spa experiences close to Köln’s center but be aware of the spa’s clothing policy and potential noise challenges.
Location
Mauritius Hotel & Therme is located at Mauritiuskirchplatz 3-11 in Köln, Germany. It is approximately 14 km from Cologne/Bonn Airport (CGN). The hotel is near the Neumarkt area, offering easy access to tram and subway lines and a short walk to shopping streets. Two restaurants, Bobotie and Taco Loco, are within 400 meters and rated 8/10 by guests. The hotel is about 2.3 km from the Cologne Beach Club. The nearby church tower is a visible landmark from the hotel, which sits in a quieter corner of the city. This location offers convenient access to central Cologne while providing a more peaceful stay away from the busiest traffic areas.
Tips
- If you plan to use the spa, be aware that swimwear is generally not allowed in sauna areas and there are extra charges for robes and towels.
- Confirm access fees beforehand to avoid surprises.
- Consider bringing earplugs or requesting a room away from main roads to minimize noise disturbances, especially early morning.
- If you expect reliable internet for work, check availability as WiFi can be unstable.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Fri] 07:00-11:00 Open
[Sat - Sun] 08:00-11:30 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Newspapers
- Express check-in/check-out
- Terrace
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Luggage storage
- Laundry
- Safe-deposit box
- Shoe shine
- Luggage storage
- Telephone
- Bar
- Breakfast
- Restaurant
- Free Wi-Fi
- German
- English
- Multi-language staff
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Doctor
- Solarium
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Family/Kid Friendly
- Pets Not Allowed
The nearest beach is located on the distance of 2340 m. It takes 35 minutes To the beach!
Street view
Video: Mauritius Hotel & Therme | Hotels mit Pool in Köln
Map
Reviews
Upon arrival, the hotel manager (an older gentleman with dyed hair) stared at us in an unfriendly manner as we entered the foyer to check in. His demeanor was cold and unwelcoming, his tone irritated, and his facial expression dismissive. Instead of feeling like valued guests, we felt like an inconvenience. A first interaction should set a positive tone for the stay — unfortunately, this one did the opposite. The exchange was uncomfortable and disappointing.
The rooms were modern, clean, and acceptable overall.
The sauna area, however, was disappointing. While parts were under reconstruction, the space lacked the warm and inviting atmosphere it once had in previous years.
The restaurant service was average, and the food quality was also average — nothing particularly memorable.
Overall, the experience was negative enough that none of us plan to return. The four of us agreed on this the following morning. It is unfortunate that the stay did not meet expectations in any way.
Hotel was clean and Tidy. 2 entrances to hotel which was a bit awkward as we couldnt get to our room through main entrance due to spa. In moddle of hotel. We done the spa for €10 asnot included in the price whick was fair enough but when leaving hitel we were chatged for robes at €8 each and were not made awarw there was a cost..Rooms were ok fle soze and breakfast basic especially when €20 per head. 4 stars
The hotel room was very nice but I didn’t like having to walk around the outside of the building on check in and check out- not great in the rain when it’s about 200m. Found it very strange
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Mauritius Hotel & Therme
Does Mauritius Hotel & Therme allow pets?
Pets are not allowed at this hotel.
Are there spa facilities included with the room price?
The spa area is not included in the room price; access costs an additional fee.
What types of rooms does Mauritius Hotel & Therme offer?
Room types include Run of House; Economy room; Economy Single room; Standard room; Standard Quadruple room; Standard Single room; Standard Triple room; Standard Triple room with balcony; Standard Family room; Standard Single Family room; Standard Triple Family room; Standard Quadruple Family room; Standard Double room; Standard Double Family room; Standard Sextuple room; Comfort room; Comfort Single room; Comfort Double room; Comfort Quadruple room; Comfort Triple room; Business room; Business Triple room; Business Double room; Superior room; Superior Double room; Deluxe room; Deluxe Single room; Deluxe Triple room; Deluxe Double room; Deluxe Quadruple room; Executive room; Executive Double room; Premium room; Premium Double room with balcony and with city view; Luxury room; Cottage; Deluxe Cottage.
Is breakfast included and what are the timings?
Breakfast is served buffet style. Hours are Monday to Friday from 07:00 to 11:00, and Saturday to Sunday from 08:00 to 11:30. It is not included in the room price and must be paid separately at the hotel.
What is the policy on children staying at this hotel?
Children can stay in some rooms with possible additional fees for using existing beds. Cribs cannot be added to any room type. Extra bed policies vary by room type.
