Best Hotels in Heraklio Town

We came in October and even though it was nearing the end of the season the service was fantastic, couldn’t fault it. The resort was great, absolutely lovely beach and the staff are all wonderful

The management and the nail woman were very helpful and polite, the nail work was very good and indeed it all helped me feel much better after my airport stress

Great resort, staff were super helpful especially those at the restaurant. The Spa was amazing and the staff took time to speak with us before recommending treatment to book

Staff so nice. Gianluca and Maria were super sweet animators. Maria and Harra in dining were also so sweet. Everyone was just so gracious. Guest services were also amazing. Would definitely come back. Great food.

Manos, the manager in the restaurant is an absolute gem, so welcoming and friendly. Can’t fault this resort in any way 😊

The beach is two minutes from the main complex. Beach towels provided every day. There are different places on the complex to eat. We can’t praise Agapi Beach Resort enough

Smell from the gym is not good

Centrally located. Lots of facilities in good condition. Breakfast was very good.

Breakfast was good, decent variety, but the coffee machine wasn't working properly so that was a bummer. Overall, a reliable and enjoyable hotel experience - would recommend and stay again if doing a stopover

Aquila Atlantis Hotel is a solid place to stay in Heraklion - the location is excellent, close to the city center and easy to explore nearby sights and walkable to great food spots

One of the authentic hotels in crete island. It was built in 1964 originally. Hotel staffs are friendly and professional. Only weak point is GYM 🏋️‍♀️ facilities. Relatively small and lack of machines

Amazing hotel with great friendly staff. The breakfast was great and had a lot of variety with traditional Greek food and gluten free and organic options

The location of the hotel is very good, and the room you booked has a sea view as soon as you open the door, and the beach is just a few steps away

Ioannes, who was so kind, devoted and made our stay very warm! ❤️😘🙏

The location is also excellent as right opposite the hotel is the bus stop to the city centre Definitely recommend this hotel!

Breakfast was exceptional. Sorry we stayed here only for one night

Nice premium bungalows with plenty of space for 3 persons. Nice beach with free sunbeds and good service if you want to order drinks and snacks. All the staff were friendly and helpful

We could spent an amazing time in this hotel! The atmosphere was so relaxing and nice. This due to the super friendly staff that helped in every way. The breakfast and dinner buffet was very good

Flawless English, patience, head growth, agility and all with a smile and kindness. I felt that in everything I could turn to eavesdropping and I would receive the best service

I really really like this hotel. The pool! My sweet balcony overlooking the housing and in the distance both some volcano of some sort and the Aegean in the other direction. The air con worked like a dream

Her delicate attention to guests and her heartfelt professionalism are truly rare. Kallia also deserves sincere gratitude for her constant goodwill, courtesy, and readiness to help with elegance and generosity

I also warmly appreciated Mihalis, whose sincerity, innocence, and natural kindness immediately won my sympathy. His authenticity and positive spirit bring a beautiful human touch to the experience

From the moment I arrived, this hotel delivered impeccable service at every single level—the kind that is rare and unforgettable. The front desk team, Zoe and Michales, set the tone immediately

The Galaxy Hotel is not simply a hotel — it is a place where hospitality becomes something deeply personal and memorable. I wholeheartedly recommend it to anyone visiting Heraklion

Very good location for this hotel, hotel was very clean and had a nice rooftop pool and restaurant.

The location is very good and convenient to go everywhere!

The location was very convenient and within walking distance of city square, the fortress, and all the stores to go shopping They have breakfast on site that was good. The roof top pool was amazing

Very good location and delicious breakfasts, and also great managers👍

The rooftop pool is amazing with a full service bar and plenty of different types of seating and views of the city and sea in the distance. All the staff are friendly and helpful

The hotel is in a great location in the city center, convenient for shopping and visiting museums. The sink is in the bedroom, and the bathroom contains both a toilet and shower

The breakfast area is small but beautiful and the girl with long black hair and glasses who serves is excellent, always smiling and kind, excellent! The hotel is located in a very central location, you can go everywhere on foot

Good location for going to Heraklion Bus station. I Don't understand the structure of shower room with bed. Hard to understand what make here five stars. But reasonable price at off season

Very friendly staff and good location

It makes everything understandable and very kind and good, warm staffs too

There was a kettle and complimentary bottled water. The breakfast was excellent, served per person, and I couldn't finish it all. The coffee was the best I've had at breakfast in years

The location couldn’t be better: just a short walk to the Heraklion Museum and local buses to Knossos, with a taxi station right across the street and the central bus station within walking distance, making it ideal for exploring the area

We enjoyed themed nights including Greek, Italian, and Asian cuisine, all fresh and beautifully prepared—easily the best food we’ve experienced at an all-inclusive

I went to the spa and had a full body massage and facial I loved everything about these treatments, my facial was done by Antonis and it was great my skin felt so hydrated, and my body massage was done by Maria she’s fantastic!! I highly recommend going to the spa

Despite losing a couple of days to very poor weather, we had a wonderful stay. This is a small resort—just two restaurants and two bars—which initially made us a little unsure, as it’s the smallest we’ve ever stayed in

However, this actually turned out to be one of its biggest strengths. The atmosphere is relaxed yet intimate, and every member of staff is incredibly friendly and helpful. The food was a real highlight

Although it’s primarily buffet-style, the quality and variety were outstanding

This hotel is amazing, the staff are friendly and accommodating

Great hotel near the city center, close to airport and ferry port with good options for food, drink and shopping. Easy walk to the water and museums The hotel and room were spotless

We dropped by your resort (Ethereal White Resort, Heraklion) and was greeted by Chrisanthi at reception and who we explained our situation. She immediately gave us information on availability and cost

We enjoyed the style of the property . The location with a view to the sea and city at the same time. Excellent Food. Will be back!

We would not hesitate to return and to recommend your resort to others!! A special thank you goes to Chrisanthi, George (Geórgios), Maria, housekeeping, and restaurant staff for the superb and professional services we received!!

The room was very clean, the front desk staff was very patient and professional, and although the breakfast buffet was not very rich, the overall taste was good

Also, thanks to George (Geórgios) who gave us a tour of the resort and for placing a request for a takeaway breakfast because we had an early flight on departure

Perfect location! Best value for money! Excellent service!

Very good location, perfect breakfasts ,will be better if new bottles with water will be available every day

We even took 2 more pieces on purpose, but it turned out to be a bit sour when we ate it, an overnight watermelon in summer; in addition, we stayed for two days, and 2 drinking water bottles were provided on the first day, but not on the second day

Although the service staff helped to take the boxes downstairs, the hotel was on the second floor, and we had to move one floor by ourselves after leaving the hotel; the hotel had watermelon for breakfast on the first day, and we were very happy

This is the worst service of the four hotels we stayed in during our trip to Greece, and it is also the only one we gave a bad review

Because it is close to the port and attractions, I booked it for 2 days. Unfortunately, this is the worst hotel in my trip to Greece. There is a weird smell in the hotel

Outstanding hotel with excellent staff, friendly, professional, warm and responsive. Loved sitting out on balcony overlooking park with chairs, footstools and table. Don’t miss the archeological museum!

The Olive Green Hotel is a clean, friendly and helpful place to stay, in a great location in the middle of the best parts of Heraklion

We had a wonderful stay at Olive Green Hotel! The staff were friendly, the atmosphere was relaxing, and the whole place was very well maintained

Excellent choice for Herakleion. Highly recommended.

The food at the restaurant is decently priced and tasted great, the staff were super helpful and can organise taxi's to the airport or port

The rooms are well priced and larger, which makes things easier for a longer stay

Breakfast was also very good with lots of options and fresh food

The rooms were clean and well maintained, providing all the comforts needed for a pleasant stay. Overall, I was happy with my experience and would recommend this hotel for its good value

Nice hotel, clean and a good breakfast. Website is not up to date, the balcony I was shown held a plastic and no room for much else. Also there is no rooftop patio which is noted on the site

Really nice hotel, we only stayed one night but had wished we stayed longer. We booked day of and check in was very fast and efficient. Rooms were clean and bathrooms were nice. Elevator to carry luggage up and down

The hotel entrance is not easy to find, but the island itself is not big, and it is very convenient to go anywhere in the city. You can find the entrance by asking

During my stay at the hotel, I found the property to be very convenient and well located, making it easy to get around the city

The reception with their capability, local knowledge and willingness to help out a guest family in a tight spot is the gold standard of good service. Some say hospitality is an art, if so, they are a staff of artists

Fantastic location for arriving on Crete. Superb service and rooms that are comfortable and excellently clean for the price that one pays

Thank you for an excellent stay and see you next year!

The breakfast was basic: scrambled eggs, small local sausages, delicious ham, vegetables, and cheese. The cappuccino was a bit sweet, and the juices were packaged

It's easy to get to the hotel from the airport by bus, just three stops away, so after long flights, it was important to get to the hotel quickly

Exceptional service out of this world. We landed from the airport at 1 in the morning, they were so easy and wonderful to work with

In all our years of travel we have never experienced a combination of warm heartedness coupled with professionalism and genuine friendliness in one. From the reception to the staff at breakfast we were met with happiness

We watched the sun set and each morning we were filled with excited anticipation of the new ships in the harbour. And this all with never hearing a sound from outside unless we opened the terraces doors and windows

Most of all, the staff was respectful, kind, helpful, and attentive! Gave us some complimentary bits and bobs for our honeymoon which we greatly appreciated. It felt like a real high-class, high-touch experience

The cleaning staff we're especially forthcoming and kind. Our views from our room facing the harbour was outer worldly. Panoramic views of the Harbour, the Port, the Ocean and the ancient walls kept us in awe

We thoroughly enjoyed five star treatment in this hotel. A special thanks to the receptionist Vikky for her help and kindness and solid recommendations on what to do, which bus to take and on where to dine

Been so close to an ancient past, visiting museums and enjoying first class dining all within walking distance. Super friendly kind hearted reception at arrival

There are a very good place for holidays although the building was decoration in the old style. I recomend this place; wine, beer and all the rest :)

Positives Cleanliness, fresh towels every day, bedding changed regularly Staff very helpful and couldn't do enough for you Good location Beach pleasant , plenty sunbeds during the day Negatives Food left a lot to be desired, not a great variety and not very warm

Unfortunately, we don’t have any photos with the animators :( We didn’t spend much time on our phones during the holiday, which is probably a good thing! So at least we’re sharing some photos of this beautiful place — from stunning beach sunsets to the gorgeous pool with mountain views

May your hotel continue to thrive. Wishing you many satisfied guests and good health

Food was very good through the day, there were also snacks on top of 3 main dishes. There was great animation program even for adults including stretching, aquafitness, sports such as volleyball, water polo

Luckily for me, we hit the jackpot and experienced a holiday I will remember for many years to come. I have to mention the staff — everyone was kind, from the housekeeping and reception to the kitchen and baristas

Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.

Good breakfast and good service

The room was clean, comfortable, and had everything we needed. The location was great, close to everything we wanted to see and do. The breakfast buffet was great with plenty of choices

We recently stayed at the Metropole and had a wonderful experience. The staff were incredibly friendly and attentive, making us feel welcome from the moment wr arrived

I highly recommend staying here for a comfortable and enjoyable stay while in Greece. There are a maze of options but you will do yourself a favour by staying here

Great stay Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at

The location is excellent — very close to the beach, which was a big plus for us. The staff were friendly and welcoming. Our room was a bit tucked away, so it felt a little dark and confined

The staff was very friendly and helpful throughout our stay. The food was decent, especially in the evening when the variety and taste were quite good

She is the best! She has such a big heart, always welcoming, and you can truly feel that she does her job from the heart. A very professional lady, with humor and always kind

We recently stayed at this 3-star hotel and, overall, everything was fine considering the category. The rooms were cleaned daily, and towels were changed every day, which we really appreciated

The room is spacious and has all the amenities (shower and toilet), which are clean and functional. The mattress was a little too hard for us, but for a short stay, it wasn't too bothersome

However, lunch could use some improvement – it was often repetitive and lacked diversity. Also, the drinks included in the all-inclusive package weren’t very tasty, unfortunately

Five stars for the excellent central location and for the excellent breakfast! The woman catering our breakfast is so sweet and hardworking and they have an assortment of, yes, freshly squeezed orange juice, an assortment of Greek mezédes, on demand specialty pancake station, café machines for your choice coffee, pastries, fresh fruit, fresh customizable yogurt parfaits, American bfast options like...

Great 3 star hotel! Well appointed and honest offering. Good and versatile breakfast. Friendly, hospitable staff. Close to the water front and restaurants. Recommended.

Wonderful modern hotel with responsive 24/7 staff. Rooms are perfectly clean, well-designed, roomy for 2 people, great water pressure in the bathroom, and quite a luxurious feel for the price

We stayed in the top floor so we had direct access to the roof deck. Easily walkable from center City and the main attractions in Heraklion. Breakfast is included and quite decent

Very nice place and very modern not to mention the great breakfast. My wife and stayed there for 2 nights and we needed a place close to everything and this was

Bonus - luggage storage and an elevator! Only downside is you can hear the airplanes at all hours taking off from Herkalion, even with ear plugs

Central spot, ez access to public transport 2. Delicious breakfast with very good quality and lots of choices of food 3. Very practical room with excellent space allocation 4

Excellent location in the heart of central Heraklion, 5-10min walk to Lion Square with many eateries and cafes. Best is Bus stop to/from airport across the road.  Friendly staff.

The Hotel Irakion is right in the centre of te Cretan capital. Excellent position to visit all attractions, museum, Lion Square etc or to just wander around taking in the atmosphere

They helped print boarding passes, gave directions, and stored our luggage. Seeing that we were tired, they even checked us in early. The breakfast was also very rich. I had a very positive impression of Heraklion

The room offered everything needed, hot shower, toiletries, plenty of loo roll towels and a fridge. Balcony with table and chairs. They also provided a decent hot and cold buffet to suit almost all tastes

Loved my stay! It has the sea view and very central located. They have a front desk 24 hours so it’s easy even for late check in. Breakfast was simple but more than enough. Nothing to complain about !

But this place got its charisma, friendly people and again - the greatest location! Very good combination of price and outcome

In terms of location, there’s a very good grocery store nearby, which is convenient. Dining options in the immediate area are limited, though

Tsagarakis Beach Hotel is best described as a tired high-rise building that operates more like a bed and breakfast than a resort

Located literally 2 minutes walking from the beach, it’s not far from the city centre. I’ve been able to reach by bus the main attractions (such as the amazing Archeological Museum, the Knossos palace, etc

Fantastic hotel, very historic with a lot of charm and character. Rooms perfectly modern, all with balconies with sea-views. Pool perfectly clean and beach is on your doorstep

My room was incredible, with panoramic views that made every morning feel special. The staff were always polite and had big smiles, which made the stay even more enjoyable