Appartamento Erica in Hotel in Sorrento

This hotel is in an excellent location. Staff super friendly. Room was good. My only issue, I dropped a slice of pizza on the sheets and the next day when they cleaned the room, they didn’t switch out the sheet! That’s unacceptable, in my opinion. I can understand being cheap, but that takes it to a whole new level! Very disappointed in that. Would stay there again, though because of location. Metro just around the corner

Average
very average hotel, with average breakfast and average staff, and only got a three from me due to its close proximity to the train station.

Reception staff were very matter of fact and a bit more friendliness wouldnt go amiss, one of the hotel owners was there on an evening a few times when we returned to the hotel, and he was surly at best and didnt make any effort to engage.

I can understand why there have been negative reviews about the breakfast. There is a small menu where you can pre order eggs etc, but when the hotel is full, as it was when we were there the staff are unable to cope. Not only do they have to wait and clean tables but also cook eggs , omlettes etc and basically cant cope which leads to a poorer breakfast experience. After 9am, it can be hard to get a table which doesnt help. The organje juice in the machine isnt repleniched , but they have a fair selection of cakes and breakfasts although more variety of bread and fruit would be good.

Didnt use the pool area, as found it very small with little atmosphere.

Room was small but had very little syorage space. The shower was small too, and the way the toilet seat was affixed was just odd. Sheets were marked, although were clean, but sould not have been used. No fridge in the room, which is definitely required in the summer heat, and there is a 2 euro charge for ice.