La Contrada in Verbania

We stayed at this 3-star hotel in the center of Verbania. The hotel has no elevator, no private parking, and no kitchen for a more elaborate breakfast, but what really makes it special is Matteo — the one multi-tasking staff member who gives his heart and soul to make guests feel comfortable and welcome.

The hotel is in a very central location, surrounded by shops and close to the lake. Matteo even let us park our tandem bike in the parking spot normally used for his Vespa. He provided us with all the information we needed, recommended excellent local restaurants, and did his best to make our stay pleasant. The breakfast was simple but fair, especially considering there is no kitchen.

Our room was clean but a bit dark and could have used better lighting. Housekeeping was generally good, though one evening we returned tired and late from a bike trip and found there was no toilet paper in the bathroom — and no one at reception. Our email asking for help wasn’t answered, so we had to search the town for an open store and luckily found a Carrefour.

In summary, while the hotel lacks some amenities, Matteo’s truly personalized service and dedication more than make up for it, making the experience feel better than a typical 3-star stay.

I had a great stay here, I just stayed overnight and it was exactly what I needed, the front desk man was very kind and flexible with the time I could leave, recommended

Good hotel for a good price. It is situated directely in the center of Intra. This is good and bad at the same time. Sea can be reached in 5 minutes. Many restaurants and shops nearby. Problem is the parking. Unloading has to be ordered, so you can park nearby. Parking is possible 300m away, but costs some Euros.
The hotel is clean and the staff very friendly and helpful. The room was in second floor with a window to the patio. Size was good. Bathroom a bit old but clean.
Breakfast choice is a bit small but tasty. Coffee is also good.
Sadly there is no elevator, if traveling with baby cart. But staff helps with all the luggage.

Located in the middle of the center, very quiet at night as there are no roads nearby (parking lots are very near). Nice room and great service by the very friendly staff!

A very flexible reservation team working relentlessly to find us a room and accommodate changes even during the stay. Thx Mateo - All staff was friendly all times - rooms are clean and nicely decorated you even have a small fridge .

Nice hotel in the center. Very nice staff, everything was clean. Helped us very well with a problem. Parking lot is not directly at the hotel. 5 minutes walk.

A welcoming hotel in the pedestrian area of ​​Intra. We had a really good time also thanks to the kindness of all the staff who helped us a lot to solve a small inconvenience.
A hug to Matteo and his mom.

Small scale hotel. Located in the center of Verbania. Spacious, somewhat outdated rooms. Breakfast with croissant, cake and cereal. All in all a nice hotel for the price.

Top Location nice staff. Would Book again.