Hotel la Scala in Florence

Dirty and expensive, long stairs with no life cause big problem for someone like me who has mobility needs. Location is good though.

If you want a cheap bed in Florence near the train station and attractions then Hotel la Scala will manage to be just that. Overall I wasn’t very happy with our stay here, though. The rooms are pretty dreary, poorly maintained, and not particularly clean. The walls are pretty thin and it can be quite loud and it feels like there is little privacy. Feels more like a dubious AirBNB than an actual hotel. I think it could work for some people, but I personally didn’t feel comfortable and I think I would try to find different accommodations next time.

The good- the location is nice and price is very reasonable. The breakfast included is good. The air conditioner works very well. There is a small cooler in the room with bottles of water (but it doesn’t get cold enough to store much else). The bathroom has a bidet.

The not so good- there is a discrepancy with room descriptions between Adoga and the hotel. Neither the hotel nor Adoga took responsibility for the listing is I received no compensation or solution when the room had only one bed, instead of two. I chose this listing over others due to the stated room layout.
The rooms appear hastily cleaned- the linens and floors etc were fine but the bathroom had copious amounts of hair strewn about. When I immediately brought this to the attention of the staff member upon check in, showed pictures, she didn’t offer a solution or seem particularly concerned. I said we were about to head out again to explore, assuming the bathroom would be cleaned of the hair in our absence. When I came back later that night, it was still there. I cleaned it myself.
They offer a breakfast order form. When it’s presented in the morning, I wasn’t sure what I wanted for breakfast the following morning. I took it to my room to fill out later. When I returned that evening to complete it, the form had been removed from the room. I was presented with the same form, that I had filled out persons and room number only and left in the room to complete, at breakfast the following morning. If it had been left in the room, I would have finished it in a timely manner. If I had completed it sooner, I would’ve given it to the desk. Makes it hard to comply with the breakfast request they solicit.
The city tax of €6/pp/night is fine. I pay in cash upon check in. The change I am presented with is €10 short. Only when I request it am I given the correct change. I don’t even use euros in my country surely I am less familiar with the denominations than someone working in a hotel that used euros as primary currency?
There are also various small maintenance issues with the room- the bathroom door only latches closed when I pulled with my entire body weight, the switch plate popped off the wall every time I’d flip the light switch, the drains don’t nest properly in the sink and bidet and are always left resting in the drain, askew- so the drain in the sink and bidet could never be closed.

It was the cumulative issues like these that make me wish in hindsight I stayed elsewhere. No specific one thing made. Maybe if you don’t have a streak of slightly off putting experiences like this, Hotel La Scala is good. But for me, it was below average. I hate to be a whiner. Most of my reviews, by en large, are 5 stars. I’m easy going- but this wasn’t it- sorry.