Resort The Moon Boutique Hotel & Spa in Florence

The spa was wonderful though the jacuzzi could be hotter I think! The only complaint was that the bed wasn’t very comfortable (it was pretty hard) and the pillows were rather flat.

Perfect location, very comfortable environment and really attentive and kind staff

Everything—the breakfast, the staff, and the cleanliness—was perfect. The room was quiet and supremely comfortable. Highly recommend!

My husband Felix and I had the pleasure of celebrating both our wedding anniversary and my birthday at The Moon Boutique Hotel in Florence, and we couldn’t have asked for a more perfect experience. From the moment we arrived, the warmth and professionalism of the staff made us feel truly welcomed.

A special mention goes to the tall gentleman with glasses from Calabria—his courteous demeanor and exceptional customer service stood out throughout our stay. He went above and beyond to ensure we were comfortable and well-informed, adding a personal touch that made our visit even more special.

The housekeeping team deserves equal praise. Their attention to detail was remarkable, and our room was consistently immaculate, creating a serene and luxurious atmosphere that enhanced our celebration.

The Moon Boutique Hotel is more than just a place to stay—it’s a haven of elegance, comfort, and genuine hospitality. We left with beautiful memories and deep appreciation for the team that made our milestone moments unforgettable.

Our stay of 8 days was incredibly nice. Ended up going with a smaller room and did just fine, would recommend a larger room if you tend to bring more than a medium amount of luggage. Everything is clean, comfortable and very organized. A few things definitely stood out to both my wife and I. We ate the breakfast offered each morning, high quality and VERY healthy. We take our dietary nutrition very seriously and was able to stay on a track eating here. One of our favorite things was interacting with Francois who I believe is the manager (or main waitstaff) of the hotel restraunt? Francois is very impressive. He remembered my drink each morning and had our breakfast orders going within short order. He was always pleasant, polite and professionally interactive. Really made sure we got what we needed and we were on our way for the day. My wife and I have never received such great service and I want to make that clear. Also, the very nice woman (I wish I remembered her name) that cleaned and organized our room was the absolute best. We tipped both Francois and our room staff because they absolutely deserved it. Lastly, the SPA. The spa staff always smiled and opened the doors for us, treating us to the full experience each day. My wife and I walked about 81 miles in the 8 days we stayed, the spa was great way to close the evening. We give this place more than five stars and will definitely be back. Would recommend to everyone.

The room was lovely and cleaned daily. The staff were very helpful and friendly.
The rooms were a little cold overnight, but it is November...

Staff was amazing, great breakfast, superb location and great room. Overall superb, would definitely stay again!

Great hotel. Good location right across the street from the tram. Very clean and the staff is wonderful.

Great place very clean and the staff were great very helpful and couldn't do enough for you nothing was too much trouble highly recommended. Would see defo go back.