Hotel Touring Pisa in Pisa

Small cramped room, shower doesn’t even fit in the wet room, was given the wrong room to begin with and was kicked out mid shower, the walls are so thin I could hear every word from other guests so I barely slept, air conditioner didn’t work and the room was hot, wifi was patchy at best, breakfast was appalling. Not good.

I give this place one star, because I cannot give it zero.
After paying for my room and having a look at it, I decide not to stay here because of the state of it. The lady at the counter insists she cannot give me a refund, despite me not even having used the room at all. So I have to stay here and endure:
-Ants crawling in the breakfast.
-Mold in the shower and various places.
-Walls are open and electrical components are showing through.
-Hotel is dirty all around.
-Room service does not refill toilet paper.
-Unwelcoming neighborhood, unsafe at night.
When you add it up, you understand why the staff refuses to refund reservations. I strongly advise people not to stay here.

The property is ranked 4 star but the service and the room is very poor.
I booked a double room for 1 adult and 2 toddlers. I was given a single room with 2 single bed joined together to create a double bed. It was very uncomfortable cause the bed keep shifting and I had to keep pushing it back together to prevent my kids from falling. The room was very hot and when I asked the staff to provide a remote to on the Air condition he said the AC is not working. My kids were bitten all over their body by mosquitoes cause they've got mosquitoes net and since the AC is not working had to sleep with the window open. The room was very small and uncomfortable. There was no toilet roll in the room and had to get one in the morning cause my child needed the toilet.
I couldn't sleep because there was a terrible noise coming from the mini bar fridge in the room. I am so disappointed because the hotel has a good potential due to the position. Very close to train station and to the airport.
My disappointment was also experiencing the ignorance of the owner of the hotel who heard me speaking Italian and asked me what country I am from. I confirmed that I am Italian and she went ahead and said that she was asking as she could only see a black woman. I didn't escalate it due to my children being around and didn't want to give her ignorance any attention.
I was charged 100 euro per night plus extra 15 euro for staying tax. The property is not worth the money and star.
The pictures are deceiving as the room and hotel doesn’t look like the pictures online.

I would NOT recommend this hotel!
It is a two star hotel and did not appear to be in a very safe area of Pisa even though it is by the train station. I had to cut my visit short due to this place.

The shower connection and door was broken and would flood the bathroom if you did not hold the door while showering. The dining area is tiny and the whole place could do with a major revamp as regards furniture and decor. The bed was so hard! The floors were crumbling because of previous water damage. (The photos tell all). Also full of mosquitoes.

While I enjoy staying in budget and cheap accommodation, this hotel was not up to 3 star standard. Also if you do go, make sure you choose the refund option (if available) so you can get your money back if you’re not happy.

The only positive was that the Wi-Fi worked without any problems.

We were staying one night in this hotel.
Excellent location if you arrive by train, as near to the station.
Room very small for two people and not well soundproofed, you could hear every noise.
Without parking your car and not an agreement with no parking.
For one night you can do it, certainly not recommend it to people who have to stay several days.
One night 64 euros.