Hotel Green Plaza Joetsu in Yuzawa
✅ Immediate access to ski lifts, only 30 seconds away ✅ Water park with multiple slides and areas for children of all ages ✅ Two public hot springs at comfortable temperatures ✅ Spacious hotel with a large open atrium in the lobby ✅ Helpful shuttle bus service connecting hotel, water park, and playground ✅ Family-friendly features including a ski school and children's playground ✅ On-site ski rental with Salomon brand gear available ✅ Friendly and helpful staff noted by some guests ✅ Reasonable package pricing considering included amenities ❌ Wi-Fi connection issues frequently reported as inconvenient ❌ Hotel facilities show wear and tear despite 2012 renovation ❌ Steep stairs between facilities with no handrails, difficult for children and elderly ❌ Limited number of elevators causing inconvenience ❌ Rooms described as outdated with stained carpets, peeling wallpaper, and poor heating/cooling ❌ Dinner and breakfast buffet lines and limited reservation times ❌ No ATM on site, requiring travel for cash withdrawal ❌ Smoking area near ski resort entrance causes cigarette smell indoors ❌ Snowboard locker policies force use of paid lockers without refunds
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
Hotel Green Plaza Joetsu is a European-style mountain hotel constructed in 1999 and renovated in 2012, located in Yuzawa, Japan. It offers a wide range of room types, including Standard Duplex and Deluxe rooms, some with mountain views. Facilities include a water park with multiple slides suitable for children of various ages, a spa and wellness center, sauna, and two public hot springs. Guests can enjoy on-site dining with both buffet and regular restaurant options, and additional amenities such as a bar, karaoke, tennis court, and games room are available. The hotel is family-friendly, featuring a children's playground, ski school, and ski resort access just steps away. While the hotel is spacious and offers free parking, its long corridors and multiple staircases can be challenging, especially for those with mobility issues. Wi-Fi and internet services are provided but have been reported as unreliable by some guests. Overall, this three-star hotel suits families and skiers looking for convenient slope access and varied recreational options despite some aging facilities.
Location
Hotel Green Plaza Joetsu is located at 112-1 Kabanosawa, Minamiuonuma, Yuzawa, Japan. It sits directly in front of a large ski resort, providing immediate access to ski lifts and slopes. The hotel is about 184 kilometers from Haneda Airport (HND). The mountainous setting offers scenic views, especially from rooms with mountain views. Nearby, the Keiryuen Garden features entertainment like go-karts and fish-catching games. The hotel is accessible by car, although the final approach may require winter tires or chains during snowy conditions. A shuttle bus service connects the dispersed hotel facilities, including the water park and playground, which are situated at different elevations within the resort area.
Tips
- Book dinner reservations early to avoid long waits, as popular times fill quickly.
- Use the shuttle bus service to move between the hotel, water park, and playground to avoid steep and difficult stairs.
- If visiting in winter, ensure your vehicle is equipped with winter tires or chains for the last section of the road to the hotel.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:00-08:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, DinersClub, JSB, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Fire Extinguisher
- Electric car charging
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- Locker
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Slippers
- Toiletries
- Accessibility features
- Luggage storage
- Laundry
- Safe-deposit box
- Luggage storage
- Telephone
- Bar
- Breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Vending machine
- Kettle
- Free Wi-Fi
- Internet access
- Transfer services
- English
- Karaoke
- Parking
- Parking nearby
- Water park
- Swimming pool
- Outdoor pool
- Water fun
- Water sport facilities
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Massage
- Sauna
- Spa
- Playroom
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Ski storage
- Ski facilities rental
- Ski shuttle
- Ski-in/ski-out
- Skiing
- Ski school
- Pets Not Allowed
Video: Hotel Green Plaza Joetsu Niigata Japan
Map
Reviews
The hotel is not very nice. Relatively old rooms, small, with poor heating/cooling and poor insulation. The beds are old and uncomfortable, with only one type of thin pillow. You need to bring your room towels to the Onsen, and have to request specifically if you need extra. The restaurants have relatively low quality food, and are freezing! The ceilings are high, so they're very poorly heated.
Hotel service is poor, and not very customer oriented. On your last day, you are not allowed to use the snowboard lockers. This is extremely inconvenient, and forces you to use their paid (and small) 500y lockers, that do not return money. It's obviously a way for them to charge extra fees..
The Onsen is nice.
There is no ATM anywhere near the hotel. If you need cash (which is required for shops on the slopes that use cash-only ticket machines), you will need to take a taxi to a convenience store that is ~15 minutes away. This is ridiculous and unacceptable.
The slopes were laregly closed, but the ones that were open were either too steep (for beginners) or too flat (so that you have to walk/skate on your snowboard). They're built more for advanced snowboarders or skiiers.
The snow was nice and soft.
I'll be booking somewhere else in the future, as there are plenty of other ski resorts with better rooms, service, slopes and value.
Frequently asked questions about Hotel Green Plaza Joetsu
Does Hotel Green Plaza Joetsu have a water park suitable for young children?
Yes, the hotel has a water park with many slides and several small pools, including an Aqua Oasis pool designed for babies' first time in the water, though it requires an additional fee and does not have slides.
Are pets allowed at Hotel Green Plaza Joetsu?
Pets are not allowed at this hotel according to the property policies.
What types of rooms can I book at Hotel Green Plaza Joetsu?
Room types include Run of House, Standard room, Standard Duplex room, Standard room with mountain view, 1 Bedroom Standard room, Standard Single room, Standard Single room with mountain view, Standard Triple room, Standard Family room, Standard Double room, Standard Double room with mountain view, Standard Double Family room, Deluxe room, and Deluxe Double room.
Is there on-site dining available at the hotel?
Yes, the hotel has a restaurant offering buffet and regular dining options as well as a bar.
How accessible is the hotel for guests with mobility issues?
The hotel has facilities for disabled guests and a lift, but the many steep stairs between different hotel areas and the length of corridors may pose challenges.


















































