Hotel New Sagamiya in Atami

Staff were so accommodating and very welcoming! We only speak some Japanese and they obly speak a little english but the experience and service were all exceptional! Food and drinks were all amazing really incorporated the trule local cuisine into such sophisticated meals! The chef did an amazing job! And the onsens were amazing so well maintained, very good experience in the public and private onsen! Very worth the trip to Atami! We definitely will be going again!!

A unique hot spring resort hotel with butler service, exquisite meals and patient and gentle butlers.

Fantastic hotel. Very helpful staff. Thank you

Excellent stay. Three private onsens are the highlights of the hotel. Very spacious and cozy room with a wonderful sea view.

It is a relatively local hot spring hotel. There are not many Chinese people, and many local old men and women travel together. There is a free shuttle bus at Atami Station. The hotel name is on the bus. After you find the bus, the staff will check your name and you can get on the bus. There is no need to make an appointment with the hotel in advance. The first shuttle bus is at 3 pm, and the bus will stop in front of the station at 2:50 and depart on time at 3 pm. The hotel is located on the seaside and you can see the sunrise in the morning. There is a family hot spring bath on the 8th floor where you can take a bath independently. The set meal we had felt a little different from that of the locals and not as good as theirs. I hope Ctrip can communicate with us in the future to ensure the consistency of the set meal!

Except for the location which is far away, everything is good and worth the price. The family private soup upstairs is great. I am a little bit uncomfortable with the kaiseki cuisine, but the service is very good. There is a bus to the station every morning.

The hotel offers free private hot springs, all overlooking the sea, super beautiful. The one-stop-two-dining standard is very delicious. We went on the day of the spark, originally planned to take a taxi to the beach side, check in informed us 19:30 assembly, it turns out there is a tour bus arranged to pick up, and there are special seats, overjoyed, so that we comfortably watch the bright performance. In addition, a child in the family lost the phone at Shimoda Station a day earlier, originally thought there is not a chance to find it, the hotel staff enthusiastically helped us contact Ito Express Station, found really lost at the station, finally staff attentive and patient with the station communication and can be retrieved at Izu Plateau Station. Thank you for your help from the staff.

The hotel is very good and clean, and the service is thoughtful. Although there is no Chinese service, we can communicate with the help of translation software.

Friendly service attitude
Booked a room with in-room dining and hot spring bathing
Very comfortable
You can enjoy a relaxing bath and watch the sea
Rich and delicious meals

I have stayed here many times. The food is delicious. The dishes, portions, delicate decorations, and taste make me think that it was good to stay here. I have stayed at higher-grade inns, but I still think that Sagamiya's food is the best. You can feel the love of the head chef and it warms your heart. You can take your time in the bath and family bath with your family. The sound of the waves is soothing, and it's my favorite inn.