Hotel Hanshin Osaka in Osaka
✅ Convenient location close to Fukushima Station and one stop from Osaka Station with easy access to Umeda and Universal Studios Japan ✅ Rooms are spacious by Japanese standards and generally clean with complimentary toiletries ✅ In-room natural hot springs provide a relaxing experience along with spa facilities including sauna and massage ✅ Helpful and friendly staff who speak English and provide good customer service ✅ Quiet environment despite proximity to metro stations and many dining options nearby ❌ Some guests reported poor room cleanliness with small bugs in sinks and concerns about privacy due to hotel staff entering rooms against guest wishes ❌ Facilities, including some room furniture and spa areas, show signs of aging ❌ Breakfast is served as a set menu due to COVID-19 and some find it repetitive ❌ Rooms are relatively small and bathrooms compact ❌ Hotel can be overpriced compared to the condition and room sizes
Rooms and prices
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Description
Hotel Hanshin Osaka is a 4-star property renovated in 2018, featuring 290 rooms with modern design and practical layouts. Guests can enjoy in-room natural hot springs sourced from about 1000 meters underground, as well as a spa area offering sauna, massage, and beauty treatments. The hotel provides various room types including Single, Double, Superior Double, Deluxe Double, Japanese, and Hollywood Double. Services include 24-hour front desk, currency exchange, laundry, parking (paid), and several dining options including a buffet restaurant and bar. Despite some dated facilities, the hotel is praised for its cleanliness, well-maintained rooms, and relaxing hot spring baths. It does not allow pets and has family-friendly policies including accommodations for children and extra beds. Check-in starts at 15:00 and check-out is by noon.
Location
Located in Fukushima-ku, Hotel Hanshin Osaka is just a 2-minute walk from JR Fukushima Station and about 10 minutes from JR Osaka Station and the bustling Umeda district. The hotel is approximately 13 km from the airport. Nearby dining options include the restaurant Xiang-Hu (33 m), Chinese noodle shop Mutahiro (85 m), and Neo Thai (221 m). Convenience stores and a supermarket are within easy reach. The hotel’s proximity to multiple train lines makes it simple to access attractions like Universal Studios Japan and the commercial centers of Osaka.
Tips
- If you prefer privacy, clarify housekeeping requests clearly as some guests have reported forced room entries.
- Bring your own slippers as they are recommended by guests.
- For early arrivals, note that check-in starts at 15:00, so plan accordingly.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Japanese Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: There is no age limit for checked in guests.
- Paying at the hotel: UnionPay, JSB, DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Television in lobby
- Express check-in
- Fire Extinguisher
- Upper floors accessible by elevator
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Vending machine
- Bottled water
- Kettle
- Free Wi-Fi
- Internet
- English
- Multi-language staff
- Japanese
- Parking
- Parking nearby
- Beach/pool towels
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Doctor
- Massage
- Beauty services
- Sauna
- Spa
- Family/Kid Friendly
- Pets Not Allowed
The nearest beach is located on the distance of 2990 m. It takes 45 minutes To the beach!
Video: Hotel Hanshin Osaka, Japan | Travel With Suruchi
Map
Reviews
Because it was so dirty, I asked the front desk not to provide any cleaning service for my room (2221) for the next four days. I told them I would leave my trash outside the door daily. I preferred to clean it myself rather than have anyone from the hotel touch my personal belongings. However, the hotel told me they would forcefully enter my room to clean, disregarding my privacy. I repeatedly told the front desk not to let anyone enter my room, but the hotel refused, claiming they had to forcibly enter my room every two days under the guise of cleaning. This is a clear case of **invasion of privacy**. There was absolutely no sense of security during my stay. As a woman traveling alone, I didn't want to stir up trouble, so I decided to deal with this after I checked out. I took many photos and videos of the hotel to prove everything.
Finally, I told the hotel front desk that no one was allowed into my room without my permission, and I didn't need any cleaning staff to enter my room and touch my personal items. I was out early and back late every day, not at the hotel during the day, and when I returned tired at night, I just wanted to take a bath and rest. The hotel front desk, at one point, demanded to forcibly clean my room, which I refused. Every night, they left threatening notes in my room telling me it was mandatory to clean. On the third day, the hotel even asked me to switch rooms at night, which I also refused. Moreover, the room's cleanliness was terrible; even with me cleaning daily, there were still many small bugs active in the bathroom sink. Such poor hygiene wouldn't be solved even with daily cleaning.
Cleanliness: The room was spotlessly clean.
Environment: Despite its close proximity to the metro station, there was no noticeable noise.
Service: Toothbrushes are available for collection downstairs. However, I'd recommend bringing your own slippers.
The rooms are on the smaller side, and the bathroom is quite compact, but it's a plus that it features hot spring water.
While the facilities are a bit dated, the hotel is generally quiet.
The breakfast, offering both Japanese and Western styles, was good and the dining area was peaceful and uncrowded.
The hotel's public bath (onsen) is a nice feature, though it comes with a fee of 800 JPY per person per use.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Hanshin Osaka
Does Hotel Hanshin Osaka offer in-room hot springs?
Yes, the hotel features natural hot spring water in the bathrooms of guest rooms.
How close is the hotel to major train stations?
The hotel is a 2-minute walk from JR Fukushima Station and about 10 minutes from JR Osaka Station.
Are pets allowed at Hotel Hanshin Osaka?
No, pets are not allowed at this hotel.
What dining options are available at or near the hotel?
The hotel has a buffet restaurant and bar. Nearby restaurants include Xiang-Hu (33 m), Mutahiro Chinese noodle shop (85 m), and Neo Thai (221 m).
Is parking available at the hotel?
Yes, paid parking is available.























































