8.3
Excellent
114 $
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Diplomat Hotel by AG Hotels Group in Astana

🌍
Kazakhstan, Astana, 29/1 h.Konaev street
● Center: 360 m
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Standard Double room
Standard Double room
Wireless internet, air conditioning and minibar
Beds:
114 $
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Double Junior Suite
Double Junior Suite
Wireless internet, air conditioning and minibar
Beds:
187 $
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deals
Double Suite
Double Suite
Wireless internet, air conditioning and minibar
Beds:
235 $
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deals
Presidential Double Suite
Presidential Double Suite
Wireless internet, air conditioning and minibar
Beds:
438 $
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Standard Double room with Baiterek view
Standard Double room with Baiterek view
Private bathroom
Beds:
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Double Suite with Baiterek view
Double Suite with Baiterek view
Private bathroom
Beds:
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Description

Hotel opened in 2008, renovated in 2014. In this hotel 77 rooms, 20 floors.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Continental, Halal, Vegan Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: JSB, UnionPay, MasterCard, AmericanExpress, Visa
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Booking.com 
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Services and facilities

General
  • ATM
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Early check-in
  • Late check-out
  • Private check-in/check-out
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Fridge
  • Cable TV
  • TV
  • Minibar
  • Bathrobe
  • Safe (in room)
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Concierge services
  • Hairdryer (on request)
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Cafe
  • Restaurant
Internet
  • Free Wi-Fi
  • Free internet
Transfer
  • Shuttle
  • Airport transportation
Languages Spoken
  • Russian
  • English
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Indoor Pool
  • Heated swimming pool
Business
  • Photocopy machines
  • Event facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Baths
  • Massage
  • Steam room
  • Sauna
  • Spa
  • Hammam
  • First Aid Kit
Kids
  • Kids' TV Networks

Hotel view

Google panorama

Video: Diplomat Hotel and Business Center, Nur-Sultan, Kazakhstan

Map

Reviews

WiFi
Cleanliness
Location
Breakfast
Service
Price
18.11.2025 w13
Nice location, old hotel with spacious room. I won’t book again
30.09.2025 Guest
Very well located,

Rooms are convenient and spacey, providing a feel of a 3.5~4 star facility

currently being overhauled due to owner change
25.08.2025 Guest
The room is quite old and the size is good. The bathroom has a musty smell. Breakfast is on the second floor. The basic food is not replenished in a timely manner. It is not recommended for tourists to stay here.
19.06.2025 Guest
Right next to this landmark tower, the transportation is generally convenient. There is a currency exchange downstairs, which is very convenient. The breakfast variety is average, with more cold food, but the restaurant on the 21st floor has a good view.
31.05.2025 Guest
Very good location, in the city center
18.05.2025 Chunhuaqiushi
The hotel is still a bit old, but other things are OK
15.03.2025 Guest
When we arrived the window was open and it was impossible to close it as it was nice. They fixed it only after 15 minutes. There were cats on the floor, but the cleaning lady was quick, everything else was fine. 
11.03.2025 Guest
Good location, convenient transportation, clean and tidy rooms
24.10.2024 Guest
The room is very big~ but the furniture and design are in the simple European style. Maybe it's because the hotel is older. There is a musty smell in the corridor. The restaurant is well decorated, bright and clean, and the food is mainly bread, salad and fruits.
I also want to share something. Because I checked in that night, a lady knocked on the door not long after. She spoke neither Chinese nor English. I didn’t understand her and didn’t dare to open the door at all. It’s better to be cautious when going out.
12.10.2024 Guest
Good with nice view
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Cafe and Restaurants near hotel

restaurant
Cafe «Chili Peppers» (1 min)
ЖК Дипломат, Сарайшық көшесі 34, Астана 020000
restaurant
Cafe «Traveler's Coffee» (3 min)
ул. Динмухамеда Кунаева 12/1,Астана 010000, Астана 010000
restaurant
Restaurant «Capital Music & Pub» (6 min)
ул. Динмухамеда Кунаева 14, Астана 020000

Frequently asked questions about Diplomat Hotel by AG Hotels Group

How much does it cost to stay at Diplomat Hotel by AG Hotels Group?

The cost of staying in Diplomat Hotel by AG Hotels Group depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 114 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the Diplomat Hotel by AG Hotels Group?

You can book Standard Double room, Standard Double room with Baiterek view, Double Junior Suite, Double Suite, Double Suite with Baiterek view, Presidential Double Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Diplomat Hotel by AG Hotels Group?

Check-in at Diplomat Hotel by AG Hotels Group is possible from 14:00, check-out is until 12:00.

Is there any business facilities in Diplomat Hotel by AG Hotels Group?

Diplomat Hotel by AG Hotels Group offers the following: Meeting/banquet facilities and Business centre

Does Diplomat Hotel have a pool?

Yes, Diplomat Hotel has a swimming pool for guests.

Are pets allowed at Diplomat Hotel?

No, pets are not allowed at Diplomat Hotel.

Does Diplomat Hotel serve breakfast?

Yes, Diplomat Hotel serves breakfast for guests. Breakfast options include Continental, Halal, Vegan style.

How to get to Diplomat Hotel from the nearest airport?

The nearest airport is Astana International Airport, located about 29 mins from hotel by car (13.9 km) away.

What’s the cancellation policy at Diplomat Hotel?

The cancellation policy at Diplomat Hotel depends on your room type and booking terms.

Does Diplomat Hotel offer airport transfers?

Yes, Diplomat Hotel provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

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