Papi Blau in Malgrat de Mar

The hotel was okay—you get what you see in the pictures. The rooms were clean and the bed was comfortable. However, breakfast could use some variety; it was the same every day. The juices were made with water and powder, which is not acceptable for a 4-star hotel.

Dinner was good and had a wide selection of food. But then came a serious issue: I had some eggs with paprika seasoning, and after eating them, I almost threw up. The eggs were spoiled, and after removing the seasoning, I saw that the egg was completely black. When I informed a very unprofessional waitress, she shook her head, said it wasn’t bad, and then stormed off. We were only trying to warn her so other guests wouldn’t get sick.

The reception staff were very nice—special thanks to Paula, who was extremely helpful. Unfortunately, there was a problem with the payment at checkout, during which we were yelled at and spoken to very disrespectfully.

I wouldn’t book this hotel again, but I also don’t regret staying at Hotel Papi. We had our fun and enjoyed every moment despite the issues.

This is not a bad place but I wouldn’t rate that as excellent three star option either.

Room we got was big enough but they should have been cleaner. The AC wasn’t working all day long, so during the day your room is quite warm. Also, the AC unit in our room was leaking and had black dirt/mold on it. We reported the issue but it wasn’t fixed (and if anybody was there to check that) the unit was not cleaned while examining it. It was still leaking next day but it was working so I didn’t care anymore.

The towels were changed daily but I have seen stains on the new ones at least twice. The room had comfortable beds and was big enough. It could have better lightning as it was quite dark. We got a room with side sea view and it was pretty quiet despite the street and bars outside. However, some of people we talked to complained that the rooms facing the pool were much louder in the evenings, so it differs.

Forget about WiFi in the room. It was more often not working than usable and the LTE coverage in the building was limited so even using regular mobile network was hard. Was unable to find the area where it worked well.

Also, be prepared that you may be awaken three times by false positive fire alarms. Quite annoying when you have a child that just fall asleep and was woken up after short time.

The pool was fine but these fancy photos with waterfall and jacuzzi are misleading and disappointing. The waterfall was running for maybe 5 minutes a couple times a day. I have seen bubbles in bottom jacuzzi maybe three times for similar time. There was another jacuzzi on the top of waterfall but when we got there it had cold water and barely any bubbles. What’s more important the surrounding of that pool was also dirty and had mold/dirt signs on the while elements around the pool.

The water in the pools were cold. Coming at 10am you will barely have pleasure to use the pool.

The children’s aquapark runs before 11-13 and 15-17. However this schedule was randomly executed and it happened that it was launched at 11:30. Quite disappointing when kids want to play.

The restaurant has very friendly stuff and is generally nice. However the breakfast menu was rather boring. There was a decent choice of products but it went all the same for a week. Missed some veggies and scrambled eggs but it was good to have some child-safe picks like crepes. On the other hand the dinners were much more attractive with great salad buffet each day. There were some regional dishes as well as safe picks for both adults and children.

The animation team was friendly and engaged trying to offer some activities for the guests. There were some fitness sessions for adults and some time for kids. They won with bouncy water slide and foam party but that was actually just one day that was strong and the other weren’t as attractive.